iot in the enterprise

IoT in the enterprise:Why your Monitoring Strategy should Include Connected DevicesBalwinder KaurPrincipal Software Engineer, Emerging Technologies

APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 2

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Mark your calendars Day 2 General SessionWed 11.15.164-5:30 p.m.Live IoT Demo

#AppSphere16 #IoT


IoT in Enterprise

Deep Diveinto

What's New

AppDynamics Vision Let's Chat

IoT - Internet of Things


IoT is in our lives

Enablers for IoT


LOW COSTSENSORS

UBIQUITIOUS CONNECTIVITY

INCREASED COMPUTE

POWER

BIG DATAANALYTICS

Getting to Scale

2006 2016

The Changing Enterprise


Connected Devices in Retail

Smart Shelves

Warehouse Management Systems

RETAIL

Higher Productivity

Reduced Costs

Insight Customer Behavior


Connected Cars

Connected Cars

OBD II Port Dongle

AUTOMOTIVE and

INSURANCE

250 Million Cars will be connected by 2020 - Gartner

Remote Access

New Opportunities


Connected Devices in Cities

Energy Management in Smart Buidings

Smart Parking Meters

SMART BUILDINGS &INFRASTRUCTURE

Enhanced Customer Experience

Energy Conservation


Value of IoT

Enhanced Customer

ExperienceHigher Productivity New Opportunities

Brand


“IoT devices directly, or indirectly, impact the bottom line of a business."


IoT is a disruptive innovation

88% of Fortune 500 companies of 1955 no longer exist

Source: https://www.aei.org/publication/fortune-500-firms-in-1955-vs-2014-89-are-gone-and-were-all-better-off-because-of-that-dynamic-creative-destruction/

https://www.aei.org/publication/fortune-500-firms-in-1955-vs-2014-89-are-gone-and-were-all-better-off-because-of-that-dynamic-creative-destruction/


Disruptions


Disruptions

Prey or Predator?

1970s Now


Succeeding in a Cyber Physical World

Harness the Business

Opportunity

Build the Technology

Skills

Proactively Manage

Risks


Manage Performance Risks

Security

Privacy

Performance

Others

1. Managing Performance of IoT Devices

2. Connected Devices and Business Services Impact each other


IoT in Enterprise

Deep Dive into

What's New


What’s new in this Connected World


Business ServicesInternet

Mobile

SensingDevices

Edge Computing Device

Embedded Apps


Let’s Focus on what’s New

1. Devices 2. Embedded Apps 3. Connections


Know your devices


What is this IoT “Thing” ?

Traditional Embedded Device+

Connectivity+

Cloud Services

On the Side: Convergence of OT and IT organizations

Operations Technology

Org

Information Technology

Org


Fragmented Landscape

Requires Bucket Strategy


Edge computing devices


Sensing Devices with Routing

Smart Shelf

ThermostatIP Camera


Sensing Devices without Routing

Contact sensor Soil sensor Parking sensor


Know your apps

30

Web Apps vs Embedded Apps

APPDYNAMICS CONFIDENTIAL AND PROPRIETARY

HTTP

Application Layer Protocol

JSON

Message Payload

TLS

Security

TCP/UDP

Transport Layer

IPv4/IPv6

IP Layer

Wi-Fi

Connectivity

MQTT /AMQP

Application Layer Protocol

ProtoBuf

Message Payload

DTLS

Security

UDP

Transport Layer

IPv6

IP Layer

802.15.4

Connectivity

IoT Application Frameworks


Know your connectionTo the cloud


Beyond http

• Http/JSON is the defacto standard for web

• Not the same for IoT• MQTT, AMQP, CoAP• Expect a hybrid and

fragmented architecture• Expect unifying bridges

Example – Eclipse Ponte

http://www.eclipse.org/ponte/


IoT in Enterprise

Deep Diveinto

What's New



AppDynamics’ Vision of an end to end solution


Traditional user engagement

Applications


Copyright © 2015 AppDynamics. All rights reserved. 36

Applications

Emerging user engagement


Where can problems happen?


TeresaDirector, IT ServicesInventory Management Company

• Manage web applications on the cloud for customers to fulfil their orders from mobile and web.

• Recently launched an RFID based automated inventory management system

• It is now possible to track and manage inventory in real time.

• The backend applications see an unexpected load that is bringing down her systems


Head, Operations White Goods CompanyRecently Launched a connected washer dryer systemGetting complaints of unresponsive control panels.

Ivan


Where can problems happen?

DevicesUnavailable

DevicesUnhealthy

Poor Application Transaction

Health

Business Service

Problems


Deep Dive - Problems Originating from Devices

UIPower Connectivity

StorageCPU RAM Version mismatch

Mobility


Deep Dive - Problems Originating from Aggregation of Devices

Scale of Devices

Volume of Data

Velocity of Data

Variety of Data

Highly Distributed Hybrid Environments

1.0 second User Response Time Expectations 0.1 seconds*

* WirelessWeek Article

https://www.wirelessweek.com/article/2015/04/why-latency-management-will-decide-future-iot




Enterprise Grade Performance Monitoring Solution

Instrument all kinds Apps

Aggregate Data at Scale Correlate

Single Pane View of the Enterprise


Enterprise Grade Performance Monitoring Solution (contd)

Deep instrumentation

Diagnose Problems Quickly

Provide Alert Mechanisms

Measure the Business Impact


Teresa

RecapThe business services see an unexpected load bringing down the systems

Resolution• Java APM on backend• EUM for web and browser• Teresa got RFID reader app

instrumented with the IoT agent* • BT Correlation showed that a lot

of the load was coming from the RFID reader.

• It was updating the GPS co-ordinates every minute whether the value changed or not!

*This is not a G.A product. No specific release schedule is committed


Ivan

RecapConnected Washer Dryer had unresponsive panels

Resolution• Java APM on the backend• Ivan got the washer panel

instrumented IoT agent*• Backend Calls HTTP Errors.• The IT department had

upgraded one of the endpoints w/o informing device team!

• Ivan worked with the Device Management system and got an OTA patch deployed

*This is not a G.A product. No specific release schedule is committed


IoT in Enterprise

Deep Dive into

What's New



BYOMSBuilding your own Monitoring Strategy?We can help !


Join our Early Access Program

http://tinyurl.com/iot-appd

Meet us @ AppD Labs Lounge

Not to miss! General Session Wed 4-5:30 p.m.

[email protected]

@bkaurca

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