iss africa - offshore
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ISS Offshore Solutions Africa
Welcome 2
James Lyle Mackay, the first Earl of Inchcape, imposed change on the shipping industry through his clear vision of the future. We share his vision. ISS today is more than just a shipping agent. We will continue to grow in new fields where we have the expertise to provide total solutions to our customers, whether operational, technological or informational – wherever we can help improve our customers’ performance. Over the past five years we have made many ground breaking changes. By resolutely pursuing our strategy we have been able to satisfy all our stakeholders’ expectations - customers, staff and shareholders alike and we shall continue to do so in the future.
Capt Claus Hyldager
Inchcape Shipping Services (ISS Group)A message from our CEO
Today, ISS has some 297 offices in 67 countries around the world.
Who we are 3
We employ over 3,990 people and we’re still growing.
The company has more than doubled its EBITDA in the last three years alone.
In the past year, we have:• managed over 65,885 port calls • handled over 727,000 TEUs
Our revenue in the past year exceeds US $150 million and, despite the tough global economic climate, continues to climb
ISS GroupGlobal and growing fast
ISS in Numbers
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167 Number of years ISS has been in existence
1989 ISS Global Hub Network established
2006 ISS Vessel Supply Chain Hub established
2012 Project Logistics Freight Forwarder (Palumbo) joined the ISS Group
2009 Marine Air Travel provider ISS GMT joined the ISS Group
3 900 Dedicated employees worldwide
ISS in Numbers
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70 000+ Number of port calls handled through our network of offices in 2014
298 The number of proprietary offices, located in 66 countries
3000+ Number of canal and strait transits handled in 2014
350+ Number of Dry Docking support handled in 2014
$190 mill+ CTM amount securely transferred to vessels in 2014
18 900+ The number of users in 3,066 companies using ISS Systems
23 000+ Port Calls Managed by our Global Hubs
84,000 + crew changes handled in 2013
ISS Global Services
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ISS Port AgencyISS HusbandryISS TransitISS OPLCTM SolutionsMaintenance & RepairsDocking ServicesDocumentation and Permitting
Project Logistics(ISS Palumbo)ISS Cargo AgencyWarehousing and DistributionFreight ForwardingWorld Wide MoversD2D
ISS SafetyShip InspectionsP&I Lloyd’s AgentsCargo Q&QProject Surveying
Crew Logistics ServicesISS Global Marine TravelIntegrated CLSCrew Payroll Solutions
ISS Global HubISS Finance HubSPoRMarket IntelligencePerformance Management
World of PortsISS Port LogShipNetYour ISS3rd Party Integration
Bahamas CanadaMexico Puerto RicoTrinidad & Tobago USA
*Non Port Agency offices
Belgium DenmarkEgypt FranceGibraltar GreeceItaly MaltaNetherlands Norway*Poland SloveniaSpain SwitzerlandTurkey UK
Argentina BrazilChile Colombia*Ecuador PanamaPeru Venezuela*Uruguay
Japan Russia
Cambodia ChinaGuam Hong Kong Indonesia Malaysia Saipan Philippines * S. Korea Singapore Taiwan ThailandVietnam
Bahrain IndiaIraq KuwaitOman QatarSaudi Arabia UAE
Australia New ZealandPapua New Guinea Timor L’Este
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Ghana KenyaMauritius NamibiaNigeria South Africa Tanzania UgandaMozambique Somalia
Our Global Network (Detailed)
Global Operating Standards
• Quality Assurance : ISO9001:2008 accredited by LRQA
• Health, Safety, Security & Environmental manuals
• Security Planning – our obligations under ISPS
• Emergency Response Procedures
• ISS Training manuals and Academy
• Code of Ethics
• FCPA & UK Bribery Act Compliant
8The ISS Group
ISS Offshore - Group
9ISS Offshore - Group
Marine Agency
Crew Logistics
Shipyard & Dry Dock Support
Off-shore logistics
Global Marine Travel
D/A Management
Shore-Side Logistics
Remote Life Support
Offshore Agency & Logistics Support
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In the Oil & Gas sector we are working both directly with the Oil majors and
with their contractors and subcontractors. From documentation and
logistics support for a FPSO, logistics support on rig movements, or agency
and logistics support for AHTs and PSVs, ISS can deliver a quality logistics
service.
ISS Offshore - Group
ISS operate a specialized division
focusing globally on the
Offshore Marine Contracting industry.
We are therefore well able
to provide for the transfer of
best practice and the sharing of experience
and resource within the Group
to ensure new projects and accounts
are handled effectively, globally.
Offshore Focus
11ISS Offshore - Group
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Offshore Network (visual)
Hubs
Houston (USA), Cape Town (SA)Livorno (Italy)London (UK)Dubai (UAE)Singapore (Asia)
Marine
Local Full Performing AgencyTemporary import proceduresHusbandryOwner’s Protective AgencyProcurementProvisionsOffshore Launches Dry Dock / New Building
Personnel
Procedures and regulationsVisa formalitiesAccommodation serviceCar and phone rental Air Travel arrangementHelicopter clearanceMeet & greet
Menu of Services
13ISS Offshore - Group
Logistics
Spare Part Moves Project Cargo ManagementForwarding / Customs clearanceTemporary Imports Delivery Onshore or OffshoreWarehousing and storage servicesHeavy lift and out of gauge expertise
Offshore Customer Base (ISS Group)
Construction
Acergy Alcatel Submarine networks Allseas CTC Marine DOF Management Global Industries HELIX ESG Heerema Hyundai Heavy Industries J Ray McDermott Larsen & Toubro Saipem Tyco Telecommunications Leighton International
Dredging
Boskalis Westminster Dredging International Jan De Nul Van Oord
Survey
C&C Technologies CGGVeritas EGS Ltd Fugro Polarcus PGS WesternGeco
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Exploration & Production
BW Offshore Foss Marine Swire Pacific Offshore Gulmar Offshore Great Eastern Offshore Havila Pride Driling | K&N Olympic Shipping REM Marine Seacor Seadrill Tidewater Trico Varun Offshore
ISS Offshore - Group
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Crew Logistics
• Global coordination of personnel transfers
• Full oversight and control of process (from home to cabin)
• Provision of daily reports on crew movements throughout transit
• A 24 hour Helpdesk
ISS Offshore - Group
In-House Marine Travel Agency Division Offering Global Ticketing for Crew,
Officers, Technicians and Management
Key benefits• Marine specialists • Competitive, one-way marine fares• Reimbursable tickets• 24 x 7 capability – never closed• Online booking tool
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Global Marine Travel
ISS Offshore - Group
Providing support to your vessel conversion project through bespoke solutions
• Owner’s Agency• Procurement• Expediting• Crew Logistics• Husbandry• Medical Assistance• CTM Delivery• And More…
Shipyard / Dry Dock Support
17ISS Offshore - Group
One-stop/turnkey solution for On/Offshore oilfield service and E&P companies operating in remote areas
• Catering• Construction• Engineering• Power generation• Procurement & logistics• Waste management• Camp facilities management• Security.
Remote Life Support
18ISS Offshore - Group
• Port call coordination • Management of smooth and
timely crew change transfers • On-time spares receipt, delivery
and dispatch• Husbandry and ad-hoc
procurement• Centralized Account Management
Case Study 1 – Voyage and Transit Solutions
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Full voyage management support to Rig West Phoenix (Korea – Singapore – Mauritius – Namibia – Las Palmas, Spain - Norway)
ISS Offshore - Group
• Marine & Logistics Service
Provider • Arranging Marine & Air Charters• Husbandry and ad-hoc
procurement• Crew Logistics including
Visa Assistance
Case Study 2 – Local Solutions (Tanzania)
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For Paragon Offshore (2015) on a 9 month campaign for Pan African Energy Tanzania Ltd
ISS Offshore - Group
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Case Study 2 – Local Solutions (Kenya)Marine and Logistics Solution for PGS
Crew transfer & ticketing Freight Forwarding & customs clearace Arranged Work Permits & special permits for crew and
PGS personnel Port Agency. Clearing vessel with the local authorities Arranged Stores & Provisions Arranged bunkering and Fresh water supplies
• A comprehensive menu of services wherever you go
• Tailored solutions to meet Your needs
• A strong track record of Offshore Agency & Logistics expertise
• Innovative software that enhances visibility on all critical movements:
From Crew to Spares to Cash
• Transparency, integrity and flexibility in all
financial matters
• HSSE / Quality – a single global framework
• FCPA & UK Bribery Act Compliance
Why ISS Offshore?
22The ISS Group
ISS Offshore – Key Contacts
David MackayExecutive Vice President - Africa Mobile: +254 722 787 697Email: [email protected]
Riaan BlomVice President Sales - Africa Mobile : +254 708 868 732Email : [email protected]
Joseph WelobaGeneral Manager Operations – Africa Mobile : +254 722 410 774Email : [email protected]
Eunice MuhuniGeneral Manager Sales – Africa Mobile: +254 724813278Email: [email protected]
23ISS Offshore – US GOM
Thank You