it forum presentation - protrainservice.com · source: ibm global ceo study 2008; n (2004) = 403, n...
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IT Resource Review to Overcome Crisis
Professional Training Service Co., Ltd. � Tel. 0 2679 2361-5 � Fax. 0 2679 1934 � www.protrainservice.com
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Co-sponsor by:Organized by:
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IT Resources Review to Overcome Crisis | August 7, 2009
Dr Wutnipong Warakraisawad
Assistant Dean, School of Science and TechnologyBangkok University
IT Resource Review to Overcome Crisis
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IT Resources Review to Overcome Crisis | August 7, 2009
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IT Resources Review to Overcome Crisis | August 7, 2009
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IT Resource Review to Overcome Crisis
Professional Training Service Co., Ltd. � Tel. 0 2679 2361-5 � Fax. 0 2679 1934 � www.protrainservice.com
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IT Resources Review to Overcome Crisis | August 7, 2009
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Appliance
TV
Broadcasting
Electronic Games and Embedded Systems
PC
Computers
Telecommunications
Broadband and cable services
Connected to networks
Cable changes to wireless
Mobile and Wireless
IT Resources Review to Overcome Crisis | August 7, 2009
SOA
Wimax
3G
4G
XML
UML
C#
Java
J2EE
PERL
PHP
SQL
Oracle
Cisco
Mobile App.
Web App.
CMMI
PHP
Ruby
Rails
Websphere
Flash
HTML
WSDL
PSP
TSP
Agile
MVC
Web 2.0
SDLC
OSI
SOAP
ALM
ITIL
�<�A'���43=�
IT Resource Review to Overcome Crisis
Professional Training Service Co., Ltd. � Tel. 0 2679 2361-5 � Fax. 0 2679 1934 � www.protrainservice.com
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IT Resources Review to Overcome Crisis | August 7, 2009
Co-sponsor by:Organized by:
IT resources review to IT resources review to overcome crisisovercome crisis
Narongchai Wongthanavimok First Senior Vice President Division Head,
MIS and Financial Planning DivisionSiam Commercial Bank
IT Resource Review to Overcome Crisis
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IT Resources Review to Overcome Crisis | August 7, 2009
Khun Narongchai Wongthanavimok
First Senior Vice PresidentDivision Head, MIS and Financial
Planning DivisionSiam Commercial Bank
IT Resources Review to Overcome Crisis | August 7, 2009
Issues/ChallengesIssues/Challenges in IT resourcesin IT resources
Business
Users
Academic IT Services
• Competition among
universities
• New & constant
evolving tech
• New biz requirement
• Style – learning &
teaching
• Braches of IT
• Specialists vs.
Generalists
• Lack of IT knowledge
from users
• Improper IT
architecture
• Pressure to keep up
with Biz demands
• IT folks unable to clearly
communicate with Biz
• Constant changes in
data requirements – for
profiling, modeling
IT Resource Review to Overcome Crisis
Professional Training Service Co., Ltd. � Tel. 0 2679 2361-5 � Fax. 0 2679 1934 � www.protrainservice.com
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IT Resources Review to Overcome Crisis | August 7, 2009
Chain of IT resources on informationChain of IT resources on information
UniversitiesIT
Developme
nt
IT Delivery
Businesses
IT Services
IT Resources Review to Overcome Crisis | August 7, 2009
Desired aspects of IT resourcesDesired aspects of IT resources
Human perspectives
• Entrepreneurial mind
• Have business sense, understand business
• Solution oriented mindset
• Focus on “Long Term” solution –rather than “quick wins”
• Know what is coming
Business Perspectives
• Support business
• Align to business
• Not to assume users requirements
• “Sufficient” data
• Flexible data --> for modeling, profiling
• Know what is coming
• Understand some IT (for business users)
Technical perspectives
• Information derived from data – make sure data is good --> high integrity, reconcilable
• Solid “controlled” data collection, or else -> a “gigantic” data garbage
• Not just financial data, non-financial data is equally important
• Data security
IT Resource Review to Overcome Crisis
Professional Training Service Co., Ltd. � Tel. 0 2679 2361-5 � Fax. 0 2679 1934 � www.protrainservice.com
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Co-sponsor by:Organized by:
IT Human Resources Development IT Human Resources Development
Suras LertpoompunyaGeneral Manager, IBM Solutions Delivery
IT Resources Review to Overcome Crisis | August 7, 2009
Khun Suras Lertpoompunya
General ManagerIBM Solutions Delivery Co., Ltd.
IT Resource Review to Overcome Crisis
Professional Training Service Co., Ltd. � Tel. 0 2679 2361-5 � Fax. 0 2679 1934 � www.protrainservice.com
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IT Resources Review to Overcome Crisis | August 7, 2009
US Shift to Service JobsUS Shift to Service Jobs
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Germany
Bangladesh
Nigeria
Japan
Russia
Brazil
Indonesia
U.S.
India
China
40yr Service
Growth
20092009
(A) Agriculture:Value from harvesting nature
(G) Goods:Value from making products
(S) Service:Value from enhancing thecapabilities of things and their ability to interconnect and create value
42%
37%
19%
45%
64%
61%
34%
23%
35%
142%
IT Resources Review to Overcome Crisis | August 7, 2009
External Forces Impacting the Organization
Market factors
People skills
Macroeconomic factors
Globalization
Regulatory concerns
Technological factors
Socioeconomic factors
Environment factors
Geopolitical factors
2004 2006 2008
84% 67%
42%
33%
44%
41%
48%
48%
35%
Market factors
People skills
Technological factors
Globalization
Regulatory concerns
Macroeconomic factors
Environmental factors
Socioeconomic factors
Geopolitical factors
Source: IBM Global CEO Study 2008; n (2004) = 403, n (2006) = 760, n (2008) = 1130
IBM Global CEO Study IBM Global CEO Study 20082008
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IT Resource Review to Overcome Crisis
Professional Training Service Co., Ltd. � Tel. 0 2679 2361-5 � Fax. 0 2679 1934 � www.protrainservice.com
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IT Resources Review to Overcome Crisis | August 7, 2009
Trends in OutsourcingTrends in Outsourcing
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Infrastructure OutsourcingInfrastructure Outsourcing
Application OutsourcingApplication Outsourcing
Business Process OutsourcingBusiness Process Outsourcing
Global Delivery ModelsGlobal Delivery Models
IT Resources Review to Overcome Crisis | August 7, 2009
The World is Getting Smarter…The World is Getting Smarter…
Smart traffic
systems
Smart water
management
Smart energy
gridsSmart
healthcare
Smart food
systems
Intelligent
oil field
technologies
Smart
cities
Smart
weather
Smart
countries
Smart supply
chains Smart
people
Smart retail
IT Resource Review to Overcome Crisis
Professional Training Service Co., Ltd. � Tel. 0 2679 2361-5 � Fax. 0 2679 1934 � www.protrainservice.com
10
IT Resources Review to Overcome Crisis | August 7, 2009
The Educational ContinuumThe Educational Continuum
UniversityUniversity
High SchoolHigh School
Middle SchoolMiddle School
Elementary School
Elementary School
Early Childhood
Early Childhood
KidSmart
Reading
Companion
TryScience
TryEngineering
Innov8/SSME
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IT Resources Review to Overcome Crisis | August 7, 2009
Adaptable, ForwardAdaptable, Forward--Looking, Looking, Knowledgeable, InnovativeKnowledgeable, Innovative
Science and Engineering
Math and Operations Research
Computer Science & Info. Systems
Industrial and Systems Engineering
Business and Management
Economics and Social Sciences
Business Anthropology
Organizational Change & Learning
IT Resource Review to Overcome Crisis
Professional Training Service Co., Ltd. � Tel. 0 2679 2361-5 � Fax. 0 2679 1934 � www.protrainservice.com
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IT Resources Review to Overcome Crisis | August 7, 200921
� Since 2007, collaboration between 8 academics founder members: TU, CU, SU, RSU, RBAC, MUT, SPU AIT8 academics new members: BU, NU, ABAC, KMUTT, KMITL, KMTNB, BUU, KUGovernment offices: NSTDA, SIPA
� 4 Focused Areas: (1) R&D (2) HRD (3) Industry Promotion and Collaboration (4) Policy and Strategy
� Pilot Fast Track program at RSU
� In 2009, the start of ITSS curriculum(the implementation of SSME program) at RSU
SSME Initiative in ThailandSSME Initiative in Thailand
IT Resources Review to Overcome Crisis | August 7, 2009
The most important innovation is not technology or management system,
it is PEOPLE.
Training &Development
CareerGrowth
A GreatTeamwork
OpenCommunication
Work/LifeBalance
Smarter PeopleSmarter People
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