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11–12 IT TAKES COURAGE TO HAVE HOPE. LOUISE E. JOHNSON

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11–1

2IT TAKES COURAGETO HAVE HOPE.LOUISE E. JOHNSON

11–1

211

–12IT TAKES COURAGE

TO HAVE HOPE.LOUISE E. JOHNSON

ANNUAL REPORT 11–12 ELIZABETH FRY SOCIETY OF OTTAWA2

WHO WAS ELIZABETH FRY?Elizabeth Fry was a British Quaker who worked to improve conditions for women incarcerated in poorhouses in England in the early 1800s. Early in 1813, Elizabeth Fry visited the women’s section of Newgate Prison in London for the fi rst time, and was shocked by the appalling conditions in which the female prisoners and their children were kept.

Fry’s fi rst innovation was the establishment of a school for the children of the prisoners. She and her lady-collaborators then introduced a system of classifi cation of the prisoners, prison dress, constant supervision by a matron and monitors (chosen from among the prisoners), religious and elementary education, and paid

employment. The result was a remarkable transformation of the daily life, the outward appearance, and the conduct of the prisoners.

To give the work a more permanent basis, in April 1817 the Ladies’ Association for the Reformation of the Female Prisoners in Newgate was founded, which extended in 1821 into the British Ladies’ Society for Promoting the Reformation of Female Prisoners. This appears to have been the fi rst nationwide women’s organization in Britain.

Inspired by her efforts, and encouraged by the Archambault Report which stressed the benefi ts of visiting people in prison, in 1951, fi ve volunteers from the University Women’s Club of Ottawa began to visit women incarcerated in the Ottawa Jail. From these early beginnings, the Elizabeth Fry Society of Ottawa has grown, with the continuing assistance of funds from individuals, charitable foundations and the United Way, as well as federal, provincial, and regional governments.

WE OFFER: > Transitional housing for women at J.F. Norwood House

> Support, advocacy, court accompaniment and information to women during the court process, including domestic violence cases and assistance for those unexpectedly released from court

> The diversionary-based Direct Accountability Program for eligible adults charged with minor offences

> Individual and group counselling

> Crisis intervention

> Anger programming for women and youth

> Theft prevention programming for women, men and youth

> Addictions and relapse prevention programming

> Housing support and eviction prevention

> Community reintegration planning and programs at the Ottawa-Carleton Detention Centre

> Prison in-reach and support services to provincially and federally incarcerated women

> Outreach support, group programs and referrals for sex workers

> Programs and services for young women and their families

> Support for mothers and their children, in partnership with other community agencies

> Public education and research

> Advocacy initiatives with provincial and national Elizabeth Fry Societies

> Volunteer-based programs, including court support and prison visitation

> Aboriginal Liaison

> Peer Support Counselling

> Health Promotion Programming

> Art/play therapy for children of incarcerated parents.

Since 1951, the Elizabeth Fry Society of Ottawa has been providing confidential programs to women and young women who are, or may become, criminalized. We are a community-based, not-for-profi t agency helping women and their families make changes…

…one step at a time.

WHO WE ARE, WHAT WE DO

HELPING WOMEN PUT THE PIECES BACK TOGETHER 3

STAFF OF THE ELIZABETH FRY SOCIETY OF OTTAWAOperations and Programs

Anjulee Baker Youth Reintegration Worker Bryonie Baxter Executive DirectorNina Biancardi Sex Trade Support/Housing Support Worker/ Manager of Residential Services Giovanna Buda Addictions/Relapse Prevention CounsellorBob Carscadden Accountant Sarah Davis Manager of Residential Services* Svjetlana Delic Manager of Community Programming Stacey Dinelle Youth Reintegration Worker *Denise Doucet Court Support Counsellor/Volunteer CoordinatorLynn Dubien Executive AssistantDebs Easton Aboriginal Liaison/Peer Support Worker Jessica Golden Interim Sex Trade/Housing Support Worker/ Community Liaison Worker Tania Hasbani Community Justice Worker

(Parental Leave September 2011) Tara Hicks Community Liaison Worker*Maarit Ikavalko Manager of Residential Services* Lui Kashungnao Volunteers Coordinator*Deborah Kaulback Manager of Youth ServicesSheila Luktar Part Time Volunteer Coordinator* Mia Maillet Theft Prevention Program FacilitatorYoshie Martinez Anger Program Counsellor/Substance Abuse

Diversion FacilitatorElise Orlando Interim Community Justice Worker Samantha Rice Assistant Manager of Residential Services Kelly Richer Health Promotion Program Facilitator*Cory Roslyn Assistant Manager of Residential Services*Elysia Sugden Offi ce AdministratorChantal Surgeson Manager of Operations (Returned from Parental Leave February 2012)Kerry Walsh Executive Assistant*

J.F. Norwood House

Danielle Alarie ReliefSarah Ashford ReliefJessica Ayoub ReliefAnjulee Baker Full-Time*April Bissonnette ReliefLydia Carson Part-Time*Jennifer Delisle Relief*Nadia Fezzani Relief*

EXECUTIVECat Baron PresidentDiana Majury Vice-PresidentAngela Peterson TreasurerMaryse Lepage Secretary

DIRECTORSTracy EngelkingHarmony MacLellanYolande RaymondCarmen GervaisMartha TroianSamantha Burton

BOARD OF DIRECTORS AND STAFF

The Board of Directors is comprised of community members who volunteer their time and bring their expertise to assist in guiding the direction of the Society. Their time is an immeasurable gift, greatly appreciated by all who touch, or who are touched by, the Elizabeth Fry Society of Ottawa.

ANNUAL REPORT 11–12 ELIZABETH FRY SOCIETY OF OTTAWA4

SPECIAL ACKNOWLEDGEMENT TO OUR SPONSORS, FINANCIAL SUPPORTERS AND IN-KIND CONTRIBUTORS: • Accurate Design & Communication Inc.• Boys and Girls Club of Ottawa• Canada Mortgage and Housing Corporation• Children’s Aid Society of Ottawa• City of Ottawa• Community Foundation of Ottawa• Correctional Services Canada• General Mills• Human Resources and Skills Development Canada• Law Foundation of Ontario• MetLife Alumni Association• Ministry of the Attorney General• Ministry of Children and Youth Services• Ministry of Community Safety and Correctional Services• Ministry of Health Promotion• Ontario Trillium Foundation• Ottawa Food Bank• Rideauwood• The Properties Group• United Way/Centraide Ottawa• United Way of Greater Simcoe County...and special thanks to all others who have generously supported the Elizabeth Fry Society of Ottawa throughout the years, including Sybil Brake, Peter Beach and Charles Robb.

Emily Finch ReliefTerri Lynn George Full-TimeJennifer Guido Part-TimeKylie Hamilton Relief*Shushanna Harris Relief*Caitlin Hawkes-Frost ReliefKyrsten Howat ReliefMichelle Jackson-Brown ReliefBianca Langille Relief*Debra Lavigne ReliefNicole LeBlanc ReliefHayley Lopes Relief*Solange Mattar-Rossignol Residential Support Worker *Summer Program June – August 2011Jennifer Milton Relief*Deborah Orton Relief*Jessi Ring Part-Time*Kelsea Schofi eld Relief*Patricia Seguin Full-Time *Passed away September 2011Melissa Simon ReliefKrista Taylor Relief*Rachel Taylor Relief*Stephanie Teoli ReliefBrynn Triol ReliefErin Walsh Relief

*Left During 2011/12

HELPING WOMEN PUT THE PIECES BACK TOGETHER 5

AN IMPORTANT MESSAGE TO OUR SUPPORTERS The Elizabeth Fry Society of Ottawa places a high value on our relationship with you, our donors. Without your support we would not be able to achieve our mission, which is as follows.

“The Elizabeth Fry Society of Ottawa is devoted to working with women and your women who have been criminalized as well as those who may become criminalized.”

We thank you for your commitment to us.

We believe that transparency and accountability are essential to our success. With this in mind, we have recently joined Imagine Canada’s Ethical Code Program.

The Ethical Fundraising and Financial Accountability Code lays out a set of standards for charitable organizations to manage and report their fi nancial affairs responsibly. By adhering to these standards, we are complying with generally accepted practices for soliciting and managing donor dollars. This is important because you, our supporters, are entitled to transparency and the greatest impact possible for your investment in us.

If you have any questions about our adherence to the Ethical Code, please feel free to contact Julie Tang, visit our website, or download/request a copy of our fi nancial statements. You can also download the Ethical Code itself by going to www.imaginecanada.ca.

ANNUAL REPORT 11–12 ELIZABETH FRY SOCIETY OF OTTAWA6

Adel ChemliAdele BradleyAiresse MacPheeAkada JamesAlanna BinghamAlbertine Koko-MpakaAleksandra CzyzonskaAlexandra FottingerAlison DohertyAllison ConwayAllison MedjuckAlyssa CousineauAmanda BettencourtAmanda BoyceAmanda BraithwaiteAmanda DamAmanda RotondoAmanda SaulnierAmanda SwantAmber McDermidAmelie ChapedelaineAmélie DoyonAmi CharleboisAmy CampbellAmy RoesnerAngela Lynn SeversonAngela TaylorAngela ZiebarthAngelina FilipAngelina NganduAngie YakubAnita GraceAnn FlindallAnna NyiriAnna PrincipatoAnne GallAnne GirardAnne HarrisAnne-Christine AsselinAnushka RankothgeAranka GolphyArielle StockdaleArshina KassamAshlee BarberAshley EagerAshley EdwardsAshley GladwishAshley Harrison

Ashley HepworthAshley McConnellAshley McCulloughAshley SteeleAshlin KellyBaillie KoletarBeant SidhuBeatrize ContrerasBeatrize Elena GarciaBethany TrudeauBeverly OrserBlair Anne CooperBoutbaa FatihaCaitlin DowningCaitlin MaxwellCaitlin RadmoreCarolina FlorezCaroline CyrCaroline GerbacCaroline HorsburghCaroline OstromCaroline VincentCarolyn GerbacCaryn ZeesmanCassandra KhatchikianCatherine BerusCatherine DenisCatherine GiguereCatherine MaslowiecCatina NobleCecile BoisvertCecily CopolaCeline BeaudoinCeline CourchesneChantal ChaputChantel SpadeCharmaine AtrooshiChelsea SutcliffeChrisAnn AlvarezChrissy PayneChristie HoldenChristina RoyChristina SandersChristina WrightChristine HarrisonCindy LefebrveClaire BodeletClara Mejia

Clare McKennireyClaudia BezoldColantha WelkerCourtney OstapiukCourtney SchlattmanCourtney StudimanCourtney WestCristina MartinezCrystal DorionCynthia WatsonDahlia SeligmanDalyce CloesDamaris Ponce PerezDaniella JonesDanielle BartlettDanielle LepineDanielle McKeenDawn JonesDawn PotterDayna CrossDebbie ColeDebbie LevesqueDeborah LempogoDenise ResnickDiana RankDiane CrossDiane DooleyDida SeminariDisha PhillipDiva BortolussiDominique PonceDonna RichardsonDonna StainthorpeDorota SalvailDorothy RogersEileen HawkinsElena CoteElissa LengElizabeth AndersonElizabeth JonesElizabeth LayElla HeyderEllie McFarlaneElyse Lasalle Emanuelle BourbonnaisEmily HostlandEmily KeiltyEmily McGuire

Emily RacineEmma LerouxEmmanuel OtchereEmmanuelle MarchandErica MyersErika RandallErin McRaeErin SaucierFatemah AhmadpourFatiha BoutbaFatima DahamFelicia TseFidelite NininahazweFiona WilkesFrancine HongGabrielle BeaulieuGaelle Jean-LouisGladys MunozGrace HummelGracia NganduGwen NimeroskiHannah ShaikhHazel GashokaHazel MooreHeather BellHeather GrayHeather HughesHeather L McBurneyHeather MichelHeather WherryHeidi SmithHeidi WintersHiba YusufHishama Mohammed FadilIsabell MacKayJacqueline BenoitJade McMurrayJana McCrackenJanet RichardsonJanie PapineauJasmine PickelJeanelle DundasJeff FisherJemile AmadorJen AsselstineJen GarleyJenn KuntzJenna Pilon

VOLUNTEER INITIATIVE PROGRAMMING

HELPING WOMEN PUT THE PIECES BACK TOGETHER 7

Jennah LewandoskiJennah-Lee MilksJennifer BenedictJennifer FarquharsonJennifer MaciocaJennifer NolanJenny HansonJerene SutherlandJessi CasebeerJessica Abi AbdallahJessica AllenJessica BarthelemyJessica RadfordJessica SmithJillian OsborneJimena BordesJoanie RoyJoanne BlackburnJocelyn KartesJodie-Lee PrimeauJoel RoutliffJoelle DrouinJosee LalandeJosée LalondeJoyce Cynthia PierreJudy WilliamsJulia HalversonJulia LiJulia MazaniJulianna CronkJulie EmondJulie LalondeJulie NguyenJune CummingsJustine VilleneuveKadene MassopKainat BashirKaitlin JohnstonKaitlin MelendyKaitlyn WebsterKaleigh BarnesKari ParkhouseKarine LevesqueKate DuplessisKate GranthamKaterine ParisienKatherine Cassidy

Katherine CurrieKatherine LovettKatherine ManicomKatherine QuinnKathleen SelkirkKatie JohnsonKatie Lafl echeKatrina GoedKatrina O’brienKayla LavoieKayla ResnickKayla ShabsoveKeisha MorantKelli HenesseyKelly WilsonKelsey BurrowKelsey LockmanKeri DavisKeshia AlleyneKeshia HugginsKhadije JoubailiKim CyrKim HuntKimberley VeitchKimberlin MackeyKimberly HolnessKimberly O’DonnellKimberly SandersKourtney HallKrista ThomasKristal HarrisonKristen GandzaKyla DouthwaiteKyla RafuseKyrstan HowatLaura AylsworthLaura CunninghamLaura MoffatLaura MonetteLaura WebbLauren EdwardsLauren GuestLeila RamiLesley Ann TarasoffLianne SlaughterLindsay HinchLindsay Jones

Lindsey QuennellLisa BiancoLisa CyrLisa GallantLisa HolmesLisa ScottLisa SomersetLois KerrLori BrooksLucie TremblayLyndra Griffi thLynn ForestMaggie EmburyMaggie RaffertyMallory LavinMallory ReidMaloup EsnaultMandy Plassay-WestMarci BeitnerMaria LeocruzMarie Ange Pauline- UmutoniMarlene MoreauMarta AlbinowskiMarta KozolowskaMary Anne CarterMary Anne CausynMaryse LepageMathew HardingMeagan PereiraMeaghan LandryMegan GareauMegan GrossettMegan NeslandMelanie BrownMelanie ClerouxMelinda WestgarthMelissa Dupuis St-PierreMelissa GoncalvesMelissa SupersadMelissa ThorntonMelissa VillemaireMerveilles Kipuni-MuakaMia OmaraMichaela AlexisMicheline MutobaMichelle Brown

ANNUAL REPORT 11–12 ELIZABETH FRY SOCIETY OF OTTAWA8

Michelle HennesseyMichelle LafreniereMichelle SeggerMindy MenardMireille EtheirMojdeh FerdosianMonika HajzerMyriam AnsoadaNabiha KhanNadine JohnsonNadya StewartNaketa MarshallNancy JolicoeurNancy MpoyNaomi BaptisteNarmeen HashimNatalie SacheNatalina DinardoNatasha GrewelNatasha JafferNazgol NamaziNesrin TerkPatricia GracaPatricia WallingerPaula HirshmannPaulette WardPenka Trendafi lovaPersha BaisdenRachel Herz-FischlerRachel MeulmeesterRachelle La SalleRami LeilaRamissa HirjiRanda RihaniRebecca ComeauReema ChawlaRegina BehnkRia VaghaniRickie-Lee DoyleRoberta Delle-PiccaRobin BrownRobyn Harrison

Rosa OndoRosanne WallRoshi GolrasanRufi ne MbogRuth GauthierRyan WatsonSabrina OttoniSabrina PasianSalma AliSamantha MacKenzieSamantha ManningSamantha SrigleySamantha TurnerSamantha YoungSandra AllenSandra LeclairSandra McLaughlinSangeeta SukumaranSantana CoyleSara MacNaullSara PedrosoSarah DetreSarah DeveauSarah GalarneauSarah HennickSarah JeongSarah MacLeanSarah Marchilon-WhiteSarah MullenSarah MurraySarah NourishadSarah PeekSarah SandersSarah WilsonSekyen GangSelina BasuddeShallon VarrinShana HickeyShanick BeaupierreShannise KleuskensShannon CorkeryShannon Watson

Sharron BurnettShawana ShahSheila SteevesSherese HillSherri MontoneSkye SullivanSonia CanelonSophia SahotaSophie Somana ZunamuStacy IllmanSteacy DonaldsonSteph RiletteStephanie FasaneauStephanie FortunatoStephanie FradetteStephanie McCintoshStephanie PlummerStephanie RilettStephanie ZakSuzan DorlingSuzanne WaddingtonSuzie KwasniokSylvia SmithTahmar BaptisteTamara RoweTania SeguinTeodora Dinu

Tessa BellTheresa RatneiyaTiffany DagenaisTiffany HongTiffany SmithTracy LayUchennah SamuelValentina PolitisVanessa AbbanVanessa ReshitnykVani GovindarajanVaughn CharltonVeronique DagenaisVeronique ParadisVictoria DoreyVictoria MansourVirginia DolinskaWendy LeeWhitney CousinsYolanda CamposYulia SamokishZahra Hosseini

• Total number of active volunteers in 2011–2012 was 208 for a total of 1,827 hours.

HELPING WOMEN PUT THE PIECES BACK TOGETHER 9

As I was sitting down to write this report with my iPod playing on shuffl e quietly in the background, I was amused that the “Seasons of Love” song from the “Rent” soundtrack came on. One of the lines asks, “how do you measure a year?” Indeed…how does one measure a year? The song suggests that we do so “in daylight, in sunsets, in midnights, in cups of coffee…” and such. I think I will measure the last year at the Elizabeth Fry Society of Ottawa in funding cuts, resilience, creativity, collaboration…and perhaps also in a few cups of coffee (or tea if you prefer!).

Funding is always a priority in the non-profi t sector, but it is particularly important when funding bodies make decisions that impact an agency’s bottom line. We were certainly impacted this year by funding cuts, to the point of having the unfortunate task of laying off some staff. No money means no program…means no staff. The problem, of course, is always that the need still remains; just because a funding envelope closes or runs out doesn’t mean that services are no longer required. And that’s where resilience and creativity come in…

Resilience – anyone who has worked in this fi eld knows that our clients can teach us all we need to know about resilience. Someone who is resilient faces challenges or adversities with courage and resolve, and ends up stronger because of the experience. Our agency is very resilient. I’ve seen it struggle through these diffi cult

fi nancial times with such tenacity…its staff braced together to ensure that the lack of funding would not affect its clients, its management endlessly searching for replacement dollars to ensure continuity of service. And I’ve stood with it through these troubling political times. While the country’s uninformed are wooed into thinking that crime is on the rise and “criminals” are all dangerous, our agency stands strong as it offers a different perspective…telling the truth about how women become criminalized.

Creativity – I can’t count the number of times over the past year that I have been in awe at the creativity with which our agency seeks to offer much needed programs and services to its clients. Whether it is the efforts of staff who are resourceful and go above and beyond to meet the needs of criminalized women, or the ingenuity of management who think in such innovative and visionary ways to keep the agency healthy, creativity is defi nitely a measure I use to assess the Elizabeth Fry Society of Ottawa’s year.

And collaboration….working together to achieve a goal. Indeed, as I have already noted above in other terms, the agency’s staff and management are tremendously good at collaboration. Our agency has also excelled at collaboration with other organizations – seeking innovative partnerships to develop new program proposals, maintaining healthy connections with like-minded agencies to make the most of limited resources, providing support and leadership in local, provincial and federal circles to further the important advocacy work being done.

PRESIDENT’S REPORT

CAT

ANNUAL REPORT 11–12 ELIZABETH FRY SOCIETY OF OTTAWA10

Finally, to that much needed cup of coffee…or tea. How many times have you said or heard someone say, “let’s do coffee some time”? To “do coffee” usually implies sitting together somewhere (Timmy’s perhaps) and chatting over a beverage of choice. This, I think, is where the agency can grow. No, I’m not suggesting that we all take more breaks and drink more coffee…I am saying that the Elizabeth Fry Society of Ottawa needs to tell its story more often and more clearly…the story of its clients, its staff and volunteers, its efforts, its lessons learned, its achievements. Our agency has grown and evolved so much over the past several years. It has seen a lot of changes: in fi nancial and human resources, in criminal justice processes, in political perspectives. It has experienced a lot of strife but also a lot of success. It has supported the most incredible women through the most trying times. Its story is important – it would no doubt inspire others and perhaps even entice new supporters. This measure of our year is a task that I call on the Board of Directors to explore further.

The front-line efforts of our team and realities of the women they support provide me with such motivation and inspiration to do what I can to serve our agency. The efforts and skills of our Board members also make me grateful for the opportunities I have to do the work I do. As we continue forward into a constantly changing social climate with a fi nancial picture that is inadequate at best, I hope to do my best to celebrate the resilience and support the creativity that is so characteristic of our agency.

It is an absolute pleasure to serve you, and I thank you for the opportunity to continue as your President. Thank you. Merci. Meegwetch. Nia:wen.

Let’s do coffee some time…

Cat BaronPresident of the Board of DirectorsElizabeth Fry Society of Ottawa

HELPING WOMEN PUT THE PIECES BACK TOGETHER 11

This has been another busy but fruitful year for the Elizabeth Fry Society of Ottawa. In spite of all of the challenges we have faced in this tough economic and political climate, we continue to do what we do best – serve our clients with integrity, commitment and resolve – with a clear vision and high hopes for the future.

These are tough times for our clients. The global fi nancial crisis has been having an impact locally and documentation of the results of that impact is starting to be released now. The number of families living in Ottawa Emergency Shelters went up almost 32% between 2004 and 2011, with the number of single people living in these shelters increasing by 26% in the same period. (Alliance to End Homelessness Backgrounder, May 25, 2012). The average bachelor apartment in Ottawa now rents for $727 a month or $8,724 annually, whereas a single individual on Ontario Works will receive only $7,188 annually. This means that the average rent for even a bachelor apartment would take up the entire income of a single individual on Ontario Works, leaving them short over $1,500 annually, and that doesn’t account for food or heating or bills or any other expenses. For a single parent with one child on the Ontario Disability Support Program, the annual income is $19,940 and yet the average cost of a 2 bedroom apartment in Ottawa is $1,086 per month or $13,032 per year.

Breaking this down into real numbers, this would leave a single mom on ODSP with just over $6,000 a year or $575 per month to feed and clothe her and her child, not to mention pay for heat, a phone and all of the other bills accrued in the life of a typical family.

Since we know that poverty is a major risk factor for the criminalization of women and girls, these numbers are of serious concern to us.

There are other sad realities for our clients. 44% of all girls in sentenced youth custody in Canada are Aboriginal even though Aboriginal women and girls account for less than 6% of the female population of this country (Carrado/Cohen – Simon Fraser University).

Thanks to some terrifi c research undertaken by the Native Women’s Association of Canada we now better understand the terrible links between the impact of residential schools not only on survivors, but on their descendents. We also better understand the correlation of this impact on increased criminalization of Aboriginal women and girls. In order to improve our agency’s level of service to Aboriginal women and girls, in January 2011 we hired an Aboriginal woman with lived experience to run an Aboriginal Liaison/Peer Support program with clients. Her mandate is to work with Aboriginal clients, connecting them to cultural beliefs and practices, as well as to run a peer support program for our clients, working from the perspective of a woman who has walked the path of incarceration. We are grateful for funding from the Law Foundation of Ontario for the delivery of this important service. The funding will allow us to continue to the program to March 31, 2013, after which time we hope to continue to provide Aboriginal-specifi c support services and peer support services through alternative funding sources.

BRYONIE

EXECUTIVE DIRECTOR’S MESSAGE

ANNUAL REPORT 11–12 ELIZABETH FRY SOCIETY OF OTTAWA12

Regrettably, in April 2011 we were informed by the United Way of Ottawa that we had lost funding for our Volunteer Coordinator position. Since we have over 200 volunteers a year, this was a serious blow to the agency. This put us at risk of losing our volunteers and certainly made it impossible for us to recruit, train, screen, and schedule new volunteers to the agency until such time as we managed to secure new funding, which in turn made managing very high client numbers an ongoing challenge. Since we received the news after the passage of the annual budget, you will see the cuts refl ected in the fi nancial results for the year also. I am pleased to report, however, that we were able to secure two year funding from the Trillium Foundation of Ontario and starting April 1, 2012 were able to have the program back up and running while we search for a more permanent solution.

The Elizabeth fry Society of Ottawa continues to offer in-reach visits to women incarcerated at Joliette, Grand Valley Institute, Vanier and newly this year, to the Brockville Forensic and Secure Treatment Units when called upon to do so. We also continue to take an active role on a number of justice-related committees in Ottawa including the Adult and Youth Mental Health Court Stakeholders Committees, the Community Adult Justice Network, the Human Services and Justice Coordinating Committees of Ottawa, Pembroke and Cornwall, the Ottawa Youth Justice Services Network, the Ontario Half Way House Association, the Ottawa Coalition to end Violence Against Women, the Canadian Harm Reduction Network, the Ottawa Coalition of HIV/AIDS, the Sexual Assault Network and many more.

January 2012 saw the start of a new program funded by General Mills of Canada. We now offer a counselling/health promotion group for children of incarcerated parents. As well as physical recreation, healthy snacks and education about dietary health, the group, which meets twice a week, also offers age appropriate art therapy/play therapy and a place for children of incarcerated parents to have their questions answered in a positive, non-judgmental way that affi rms their experiences and allows them to meet and bond with other children with shared experience. This is a pilot project funded for one year only at the current time.

Starting in the 2011-2012 fi scal year and now continuing for a second year, we began a rural homeless prevention program. This service is now added to our Housing Support program already offered in the Ottawa area through funding from the City of Ottawa. Serving the rural communities surrounding the Ottawa area we now offer housing loss prevention/housing retention and housing search assistance to rural women and their families who are homeless or at risk of homelessness. We are grateful to federal government funds administered through the United Way of Simcoe County for the continuation of funding to continue this important work. Last year we helped over 40 women with this service.

The Elizabeth Fry Society of Ottawa has had, as you can see, a very full and eventful year and, given the current fi nancial outlook and recent legislative changes, we have every reason to anticipate the year ahead will be continue to see an increase in demand for our services. We are grateful for our funding and our community partners for ongoing support, collaboration and education around how to provide better services to our clients and look forward to continuing to serve our clients and our community in the year ahead.

Bryonie BaxterExecutive Director

HELPING WOMEN PUT THE PIECES BACK TOGETHER 13

COMMUNITY COUNSELLINGFunded by United Way/Centraide Ottawa and the City of Ottawa Our Community Counselling Program provides assistance to women and young women in the form of casework counselling, support groups, crisis counselling, legal and justice service information, advocacy, life skills, and referrals. There are three structured programs offered to women in confl ict with the law: Anger Program (10 weeks), Theft Prevention Program (10 weeks), and Relapse Prevention Program (10 weeks). In addition, we provide one-on-one support as needed, including trauma and abuse counselling and relationship counselling. Referrals to our services are made by the criminal justice system, social workers, social assistance workers, lawyers, medical professionals, and self and community referrals. We continue to use an integrated case-management approach in all of our services.

Our Public Education Program informs the community about unique gender-specifi c issues and realities regarding women’s criminal behavior and involvement with the criminal justice system. We promote this program through participation in community information events, college and university information seminars, and public speaking engagements, as requested.

Between April 1, 2011 and March 31, 2012, 706 individuals participated in this program. This number breaks down as follows: 381 participated in Community Counselling/Theft Prevention programming; 85 participated in Relapse Prevention programming; and 240 participated in Anger programming.

COMMUNITY PROGRAMS AND SERVICES 2011/2012

IN MEMORIAM – PAT SEGUIN, 1957–2011It is with sadness that we remember our colleague, Pat Seguin, who died September 16th, 2011; the day after her 54th birthday.

Pat worked as a full time Residential and Community Support Worker at J.F. Norwood House. She began working for the Elizabeth Fry Society of Ottawa as relief staff in October 2006 and worked her way up to a permanent staff position at the residence. Deeply committed to the women who lived there and to the goals of the agency, Pat will also be remembered for her love of camping and nature, mystery novels, crosswords and her two black Spaniels – Rugger and Jaguar – who predeceased her. We are grateful to all who donated memorial contributions to the Elizabeth Fry Society of Ottawa in remembrance of Pat. When we picture Pat now in a Heaven of her choosing; we envision a picture of Pat lying in a hammock by a lake with Rugger and Jaguar at her feet, engrossed in a good paperback and completely at peace.

She is dearly missed by staff and clients alike.

ANNUAL REPORT 11–12 ELIZABETH FRY SOCIETY OF OTTAWA14

ABORIGINAL LIASON/PEER SUPPORT PROGRAMFunded by the Law Foundation of OntarioThis Program began on January 1, 2011. The Aboriginal Liaison/Peer Support Worker offers peer support to both Aboriginal and non-Aboriginal criminalized women to assist them with reintegration, understanding conditions of their releases, understanding the Gladue Report for Aboriginal women, and provides assistance with grievance processes as needed. The Worker provides both individual and group counselling to women. There are 2 groups: a peer support group for all criminalized women and a group for Aboriginal women involved with the criminal justice system. The latter group focuses on re-connecting Aboriginal women with their culture.

The Aboriginal Liaison/Peer Support Worker also works at the Elizabeth Fry Society of Ottawa offi ce at the Ontario Provincial courthouse weekly to assist clients at court as well in cell-block at the courthouse and inform them of their rights.

Between April 1, 2011 and March 31, 2012, 178 individuals participated in this program. There were 51 Aboriginal and/or Inuit women who participated in the Aboriginal Peer Support Program. An additional 127 women were reached through in-reach efforts at the courthouse and/or federal and provincial institutions.

HEALTH PROMOTION PROGRAM Funded by Ministry of Health Promotion, Province of OntarioThe Health Promotion program is a multifaceted program, offering women and young women access to support and education around nutrition, physical recreation, self-esteem building, smoking cessation, addiction counselling and relapse prevention. The program has been operating since October of 2010, and has assisted 102 women and youth. The program offers both individual counselling, as well as several groups for both adult and young women. The groups, which last 10 weeks, offer women a non-judgmental environment where open discussions are facilitated. Groups also provide an opportunity for women to make connections with others to reduce isolation. The group allows for hands-on cooking experience and weekly visits to the gym for all participants.

Between October 1, 2011, which is when the Program began, until March 31, 2012, 102 women and young women took part.

SEX TRADE SUPPORT SERVICES – HOOKED UP AND GATEWAYFunded by United Way/Centraide OttawaHooked Up is a support program delivered by the Elizabeth Fry Society that offers non-judgmental support to adult women and transgendered individuals who are, or who have

HELPING WOMEN PUT THE PIECES BACK TOGETHER 15

been, involved in the sex trade. Hooked Up services include one-on-one counselling and support, weekly educational groups (Gateway), court support and advocacy, and life skills coaching.

Gateway is a follow-up program to the Salvation Army’s three-day Sex-Trade Education Program (STEP) and is also open to women who have not participated in the STEP program. Gateway is both a community support group and court diversion option. The program is delivered in a safe, supportive environment, and includes light meals, guest speakers, and resource sharing. Participants have access to groceries, bus tickets, hygiene products, and harm-reduction supplies, including safer inhalation and safer injection supplies. Group topics include street safety, healthy relationships, sexual health, addictions, self-esteem and self-care, anger, and communication.

Between April 1, 2011 and March 31, 2012, 34 individuals participated in this program with a total of 142 visits.

THE DIRECT ACCOUNTABILITY PROGRAMFunded by Ministry of the Attorney General, Province of OntarioThe Direct Accountability Program is an alternative to prosecution for individuals who have been charged with minor criminal offences. Eligible adults, over the age of 18, are referred to the Community Justice Worker who completes an assessment and assigns community-based sanctions. These sanctions may include: attending a program or seminar, restitution, an apology letter, community service or charitable donation. Using community-based sanctions is an effective way of holding individuals accountable for minor offences. By successfully completing their sanction(s), individuals have their charge(s) withdrawn by the Court.

Between April 1, 2011 and March 31, 2012, 721 individuals participated in this program.

HOMELESSNESS PARTNERING STRATEGY – ONTARIO RURAL AND REMOTE COMMUNITIES INTIATIVEFunded by United Way of Greater Simcoe CountyThe Rural and Remote Homelessness Partnering Strategy program has been in operation since August of 2011 and was developed to assist women with housing issues who have their base in Leeds Grenville, Brockville, Renfrew County, Pembroke & Cornwall. Our mandate is to provide housing support to women who are homeless or at risk of being homeless in these areas. This includes women who are living on the streets, living in a shelter, at risk of being evicted, in process of being evicted, couch-surfi ng, or temporarily staying with family or friends but with no fi xed address.

Since its inception, the program has served 40 women in the catchment area. The program has provided assistance by sourcing suitable apartments, accompanying and providing transportation to view potential residences, providing advocacy in dealing with landlords/tribunals, and offering education on tenant rights and responsibilities. Alongside these tasks, rural housing workers have provided emotional support to clients who often felt trapped in a diffi cult transitional period in their lives.

With assistance from staff, many of these 40 women have been able to secure safe housing in their communities and regain a sense of hope and stability. In addition to fi nding housing, these women now have increased knowledge and familiarity with housing and tenant rights. Many clients have been able to avoid eviction due to a newly developed understanding of the Ontario Residential Tenancies Act. Some clients have become more confi dent in addressing important issues with their landlord. In other cases, Elizabeth Fry staff members have intervened and acted as advocates for clients with particularly challenging housing situations.

ANNUAL REPORT 11–12 ELIZABETH FRY SOCIETY OF OTTAWA16

In its trial year, the HPS program has been extremely successful, not only in providing housing support, but in expanding the Elizabeth Fry Society of Ottawa’s outreach to criminalized women in rural areas. It has also been successful in shedding light on an important, but often overlooked social issue: rural homelessness. Many of our clients have expressed feeling marginalized and isolated from their communities before coming into contact with our staff members. Once clients have accessed housing assistance through HPS, they have been more inclined to access other Elizabeth Fry services and connect with our long term counselling services. Clients who have done this have expressed this as being very positive in their lives.

COMMUNITY JUSTICE INITIATIVES PROGRAMS Funded by the Ministry of the Attorney General, Province of OntarioIn an effort to offer community-based programming to the participants in the Direct Accountability Program, the Elizabeth Fry Society received funding from the Ministry of the Attorney General to deliver the Community Justice Initiative Programs. Specifi cally, we offer programming in the areas of Anger Management for Women, Alcohol and Drug Awareness for Women and Stop Shop Theft for Women and Men.

Between April 1, 2011 and March 31, 2012, 297 individuals participated in these programs. The breakdown is as follows: 9 participated in the Anger Programming; 16 participated in Alcohol and Drug Awareness; 153 participated in Stop Shop Theft for Women and 119 in Stop Shop Theft for Men.

COURT RELEASE PROGRAM Non-Funded The Court Release Program began in July 2009, operating out of the Ottawa Elizabeth Fry Society offi ce located in the Ottawa Provincial Courthouse. This is a non-funded program, carried out by volunteers of the Elizabeth Fry Society of Ottawa, and is designed to help women and men upon their release from the Provincial Courthouse Cellblock. Every day, people are released from the Courthouse Cellblock without money, identifi cation, wallet, keys, winter coats, or outdoor footwear. Many are in a state of shock and emotional crisis. The Court Release Program gives them the help they need, ranging from bus tickets and directions to the Ottawa Carleton Detention Centre (OCDC), so they can collect their belongings, use of the phone, a cup of coffee, toiletries and warm clothing. Volunteers also offer an empathic ear, crisis intervention and referrals to Elizabeth Fry Society programming, Salvation Army programming, John Howard Society programming and other community resources. When individuals are released unexpectedly, volunteers also help clients secure emergency shelter.

Between April 1, 2011 and March 31, 2012, 444 individuals participated in this program.

HELPING WOMEN PUT THE PIECES BACK TOGETHER 17

COURT SUPPORT PROGRAMNon-FundedThe Elizabeth Fry Society of Ottawa has continued to offer support to women in the criminal justice system through our Ottawa Courthouse offi ce. Over the past year, visibility at the courthouse has increased based on the monthly statistics of clients, lawyers, social service providers and individuals seeking help. Volunteers have been consistently been present in fi rst appearance court, bail court and sentencing court to provide support to women facing criminal charges. Clients have expressed appreciation for these services during a time of high stress, confusion and uncertainty. A hot cup of coffee, snacks, use of the phone, seasonal clothing, access to community resources, general court information and having someone to talk to have proven to be very popular services among clients with court matters.

Volunteers have also provided court accompaniments to women who wish to have someone by their side when their case is being heard in court. This service has helped many women cope with the stress of court and has helped them navigate the intricacies of the criminal justice system. Requests for accompaniments increased by 30% in the last year, with over one hundred and twenty (120) women having benefi tted from this service. It has proven to be particularly useful for women charged for the fi rst time, who were largely unfamiliar with court proceedings. Finally, volunteers have provided support to women temporarily detained in the Courthouse by visiting the cellblock at least once a day. Through cellblock visitations, clients have been able to speak with someone about their concerns, connect with other Elizabeth Fry services, access shelters and treatment centres, and connect with their lawyers as well as other community resources.

In total, 1,431 clients received services from the Court Support Program between April 1, 2011 and March 31, 2012.

COUNSELLING SUPPORT TO ADULT AND YOUTH MENTAL HEALTH COURTFunded by the Canada Post Foundation for Mental Health until June 2010. Programming Continued Non-Funded.Staff members participate in Adult and Youth Mental Health Court counsel pre-trials, whereby they advocate for clients, and provide resources to both crown and defense attorneys in order to assist clients. Referrals are made to Elizabeth Fry Society of Ottawa programs and services, as well as to external agencies. During pre-trial staff members routinely assist in creating treatment and community reintegration plans for clients and they also participate in the court proceedings for Youth Mental Health Court. This includes court accompaniment, providing updates on client progress, advocacy, and

ANNUAL REPORT 11–12 ELIZABETH FRY SOCIETY OF OTTAWA18

promoting and facilitating access to our programs and services. Crisis intervention and practical assistance such as bus tickets and assistance with emergency housing, is also provided to clients at the courthouse following court appearances.

Between April 1, 2011 and March 31, 2012, 72 individuals were referred to Elizabeth Fry Society of Ottawa programs through adult and youth mental health court and pre-trial, and many more were assisted in the courthouse by way of triage, case management, and advocacy.

IN-REACH TO GVI, JOLIETTE Funded by Correctional Service Canada & the Elizabeth Fry Society of OttawaThe In-Reach Program has now been running for 3 years. The Elizabeth Fry Society of Ottawa receives funding from the Correctional Service of Canada to provide in-reach services to women in custody at Grand Valley Institution for Women and Joliette Institution for women, both of which are multi-level Federal prisons. The Manager and Assistant Manager of Residential Services provided services to the women at Grand Valley and Joliette. Services provided to the women include, but are not limited to; information regarding counselling services available in Ottawa and through the Society, housing support, J.F. Norwood House information and applications, and other information about the Elizabeth Fry Society of Ottawa and other community reintegration supports available in Ottawa.

Funded by the Elizabeth Fry Society of Ottawa, the Manager of Residential Services also visits Vanier Institution monthly. This institution is the Provincial Women’s Detention Centre for Ontario.

The In-Reach Program has continued to increase our visibility within the institutions and is creating more fl uid relationships with institutional staff, as well as an increase in support and reintegration services to Ottawa area women.

Between April 1, 2011 and March 31, 2012, 57 women participated in this program.

HOUSING RETENTION AND EVICTION PREVENTIONFunded by the City of Ottawa, under the Homelessness Partnership Initiative. Housing support is offered by the Elizabeth Fry Society to assist clients who are living on the street, in the shelter system, in temporary accommodations, and those who are already housed. In-reach services are also provided to women who are incarcerated at Grand Valley Institution for Women, Vanier Institution for Women and Joliette Institution for Women in preparation for their release into the community. Some of the services offered include: public education on landlord-tenant rights and responsibilities, providing information and resources to clients searching for affordable housing, assistance with landlord/tenant disputes, support and advocacy, and assistance with housing retention.

Between April 1, 2011 and March 31, 2012, 239 individuals and a further 204 households were supported by this program.

HELPING WOMEN PUT THE PIECES BACK TOGETHER 19

YOUTH SERVICESFunded by the United Way/Centraide Ottawa, the Ottawa Youth Diversion Program, the Children’s Aid Society of Ottawa, the Ministry of Children and Youth Services, General Mills Canada Corporation, the Community Foundation and the City of OttawaThe Elizabeth Fry Society of Ottawa helps young women, between the ages of 12 and 18, reduce the risk of confl ict with the law through programming that is holistic, gender specifi c and client centered. Youth counsellors work with young women to develop individualized plans that target short and long term goals. Once referred, youth can access a wide array of services including individual counselling, anger management programs, the Theft Prevention Programs (male and female), family counselling, community outreach programs, addiction and relapse prevention counselling, and groups designed to increase resiliency. A Youth Reintegration Worker offers support to young women who are reintegrating into the Ottawa community from correctional facilities, who are involved in Mental Health Court, or who are otherwise involved in the Youth Justice System.

Our ability to support parents and their teen daughters was also boosted by a one-time pilot funding from the City of Ottawa and the Community Foundation. Efforts to help parents and teens improve their relationships through increased understanding included A Parent and Teen Girls Group, workshops on topics of concerns such as Sexting and Theft, as well as Teen Parent Relationships. Individual and family counselling was also provided. Funding for this pilot ended in June 2012.

The Elizabeth Fry Society contributed to improved community services for youth by participating in the Youth Mental Health Court, Trends and Issues Committee, the Ontario Youth Justice Services Network, the Ottawa Coalition for Children; now Growing Up Great and the Ottawa Youth Gang Prevention Initiative.

Accessibility and continuity of service is emphasized with programs being delivered on-site at the Bronson Centre, at Talitha House, Sundance Correctional Centre, the Youth Services Bureau Young Women’s Drop in and other community locations.

Between April 1, 2011 and March 31, 2012, 282 parents and youth engaged in Youth Services at the Elizabeth Fry Society of Ottawa.

VOLUNTEER INITIATIVES PROGRAM (VIP)Funded by the United Way/Centraide OttawaThere were 208 active volunteers who provided services to clients at the Ottawa Courthouse, the Ottawa-Carleton Detention Centre, J.F. Norwood House, in our housing support program as well as group co-facilitation. Some volunteers also assisted in the areas of research, administrative work and fundraising. This year, a key component of the volunteer program was to provide increased psychosocial training to volunteers working closely with our client base. New volunteers to the agency were given ten (10) hours of additional training, including non-judgmental active listening training and crisis intervention skills, helping interview techniques and training on the criminal justice system. A total of fi fty (50) volunteers participated in these trainings, which were deemed a success by the individuals who attended. Volunteers reported that this hands-on training greatly contributed to their learning experience, their skill set, their confi dence and their ability to address clients’ needs effectively.

ANNUAL REPORT 11–12 ELIZABETH FRY SOCIETY OF OTTAWA20

A new training program was also developed to teach volunteers basic principles of group facilitation. Four (4) hours of group-specifi c training was dispensed to prepare volunteers to assist Elizabeth Fry Society staff members in facilitating their various groups. Among others, topics such as group development, group stages, membership and clientele, different types of groups and techniques to run groups effectively were addressed. A total of twelve (12) volunteers participated in this training, which was evaluated to have been very helpful. Volunteers from different walks of life were pleased to acquire specifi c skills which would help them in their volunteer activities at the Elizabeth Fry Society and beyond.

The Volunteer Program is continually striving to improve its programming to ensure a win-win partnership between the Elizabeth Fry Society, its clients and the volunteers. As more experienced volunteers are leaving to pursue their careers, new volunteers are recruited to fi ll the gap, as well as to provide assistance to the ever growing need of the community.

COMMUNITY LIAISON SERVICES AT THE OTTAWA-CARLETON DETENTION CENTRE Funded by Ministry of Community Safety and Correctional Services The Community Liaison Worker offers advocacy, support, crises counselling, and housing support to women incarcerated at the Ottawa Carleton Detention Centre (O.C.D.C.). Clients can meet one-on-one with a worker while they are on remand, to create a release plan that addresses their individual needs, while liaising with appropriate community supports to facilitate successful community re-integration. The agency’s Addictions/Relapse Prevention Counsellor also attends O.C.D.C. weekly to provide substance use assessment for clients wishing to attend a residential treatment program. The Counsellor then refers the client to appropriate treatment facilities throughout Ontario and Quebec. The Counsellor also offers a weekly Relapse Prevention group self-funded through donations. The Community Liaison Worker also assists in release planning by accompanying some out-of-town women to the bus station and others to court appearances, community appointments, J.F. Norwood House and other agencies in Ottawa and the surrounding areas. Our agency is able to provide some women with the funds necessary to complete high school credits while they are incarcerated at the detention centre, as well as provide them with reading glasses.

Between April 1, 2011 and March 31, 2012, 310 individuals participated in this program.

HELPING WOMEN PUT THE PIECES BACK TOGETHER 21

J.F. NORWOOD HOUSEFunded by Correction Services Canada, Ministry of Community Safety and Correctional Services, Ottawa Hospital – Mobile Crisis Team, and Rideauwood Addiction and Family Services – Adult Drug Treatment Court Program.J.F. Norwood House is a transitional housing program offering a supportive living environment for women. The purpose of the program is to help facilitate successful reintegration into the community by offering a safe and encouraging environment where women can focus on education and employment, and have access to other Elizabeth Fry services and wider community supports. Our beds are available to women who have been released from an institution on parole or probation, clients of Drug Treatment Court, a program offered by Rideauwood Addiction and Family Services, and clients from the Ottawa Hospital, who are referred by the Mobile Crisis Team.

As the J.F. Norwood House is staffed 24-hours per day, women can access well-trained and caring staff members for support at any time. Providing resources, acting as advocates and helping women through their challenges, while simultaneously empowering clients to achieve their goals, are all part of the role of staff.

The funded In-Reach program is now in its second year. The Assistant Manager of Residential Services regularly visits Grand Valley Institution for Women and Vanier Centre for Women. The Manager of Residential Services also regularly visits Joliette Institution for Women and the Ottawa Carleton Detention Centre. We are continuing to see an increase in women applying for residency at J.F. Norwood House, as well as an increase of women following up with community programs once released from custody. By being able to meet with the women in custody, we are able to develop relationships prior to their release and have the opportunity to get to know each woman personally. Clients have reported that, by being able to develop a relationship with Elizabeth Fry/J.F. Norwood House staff prior to their release, they feel that the reintegration process is less stressful, as they have community support. The women have also reported that they feel a lot more comfortable going from an institutional setting into the transitional home setting, as they are able to ask questions and discuss their residency with the staff during the institutional visits.

J.F. Norwood House’s waiting list continues to grow by the day. On any given day, the waiting list can range from 40–60 women. We are the only women’s Community Residential Facility between Montreal and Kingston.

We will continue to work toward the goal of having a larger residence in the future, where we can provide more services to women at risk.

Our thanks go out to the Food Bank for its immense assistance to the J.F. Norwood House with their weekly provision of food, which is divided equally among the women.

J.F. Norwood House would not be as successful without the help of our amazing staff, volunteers, students and our funders.

Between April 1, 2011 and March 31, 2012, 79 individuals participated in this program.

THE ELIZABETH FRY SOCIETY OF OTTAWA

AUDITED FINANCIAL STATEMENTS

FOR THE YEAR ENDED MARCH 31, 2012

THE ELIZABETH FRY SOCIETY OF OTTAWA

INDEX TO THE FINANCIAL STATEMENTS YEAR ENDED MARCH 31, 2012

Contents Page

Independent Auditors' Report 1

Statement of Financial Position 2

Statement of Changes in Net Assets 3

Statement of Revenue and Expenditure 4

Statements of Cash Flows 5

Notes to Financial Statements 6 - 10

Page 1

INDEPENDENT AUDITORS' REPORT

To the Members of,The Elizabeth Fry Society of Ottawa

Report on the Financial StatementsWe have audited the accompanying financial statements of The Elizabeth Fry Society of Ottawa , which comprise the statement offinancial position as at March 31, 2012 and the statements of changes in net assets and revenue and expenditure for the year thenended, and a summary of significant accounting policies and other explanatory information.

Management’s Responsibility for the Financial StatementsManagement is responsible for the preparation and fair presentation of these financial statements in accordance with accountingprinciples generally accepted in Canada, and for such internal control as management determines is necessary to enable thepreparation of financial statements that are free from material misstatement, whether due to fraud or error.

Auditors’ ResponsibilityOur responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordancewith Canadian generally accepted auditing standards. Those standards require that we comply with ethical requirements and planand perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements.The procedures selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of thefinancial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevantto the entity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriatein the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An auditalso includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made bymanagement, as well as evaluating the overall presentation of the financial statements.

Auditors’ Responsibility (continued)We believe that the audit evidence that we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Basis for Qualified OpinionIn common with similar organizations, the Society derives revenue form fundraising and donations, the completeness of which isnot susceptible to satisfactory audit verification. Accordingly, our verification of theses revenues was limited to amounts recordedin the records of the organizations and we were not able to determine whether any adjustments might be necessary to fundraisingand donation revenues, excess of revenue over expenses, assets and net assets.

Qualified OpinionIn our opinion, except for the effects of the matter described in the Basis of Qualified Opinion paragraph, the financial statementspresent fairly, in all material respects, the financial position of The Elizabeth Fry Society of Ottawa as at March 31, 2012 and of itsfinancial performance and its cash flows for the year then ended in accordance with accounting principles generally accepted inCanada.

Licensed Public AccountantsOttawa, OntarioAugust 16, 2012

Authorized to practice public accounting by the Institute of Chartered Accountants of Ontario

Page 3

THE ELIZABETH FRY SOCIETY OF OTTAWA

AUDITED STATEMENT OF CHANGES IN NET ASSETS

FOR THE YEAR ENDED MARCH 31, 2012

2012 2011

INVESTED IN CAPITAL ASSETS

Balance - beginning of year $ 20,682 $ 13,714Purchase of capital assets 0 15,862Amortization (4,955) (8,894)

Balance - end of year $ 15,727 $ 20,682

INTERNALLY RESTRICTED FOR FUTURE JFNRELOCATION

Balance beginning of year $ 48,000 $ 0Transfer from internally restricted for training and education 0 48,000Transfer from unrestricted net assets 32,287 0

Balance - end of year $ 80,287 $ 48,000

INTERNALLY RESTRICTED FOR TRAINING ANDEDUCATION

Balance beginning of year $ 0 $ 48,000Transfer to internally restricted for future JFN relocation 0 (48,000)

Balance - end of year $ 0 $ 0

UNRESTRICTED NET ASSETS

Balance - beginning of year $ 293,098 $ 273,922Net revenue (expenditure) for the year (6,010) 26,144Amortization 4,955 8,894Transfer to internally restricted for future JFN relocation (32,287) 0Purchase of capital assets 0 (15,862)

Balance - end of year $ 259,756 $ 293,098

(See accompanying Notes to Financial Statements)

Page 4

THE ELIZABETH FRY SOCIETY OF OTTAWA

AUDITED STATEMENT OF REVENUE AND EXPENDITURE

FOR THE YEAR ENDED MARCH 31, 2012

2012 2011REVENUES Government Contribution Correctional Service Canada $ 340,998 $ 271,064 Correctional Service Canada - In-reach program 7,652 5,355 Correctional Service Canada - Forum 0 7,500 Ontario Ministry of Community Safety and Correctional Services 117,731 133,208 Ontario Ministry of Children and Youth Services 60,000 60,000 Ontario Ministry of the Attorney General 123,000 149,283 Ontario Ministry of Health Promotion and Sports 34,440 20,040 City of Ottawa 132,021 130,345 Ontario Ministry of Training, Colleges and Universities 2,682 0 Service Canada 4,031 3,820

Other Grants and contributions United Way of Ottawa 208,230 251,445 United Way of Simcoe County 21,244 0 Ottawa General Hospital 68,600 73,000 Rideauwood Addiction Centre 19,032 19,346 Boys and Girl Club 24,788 25,745 Children's Aid Society of Ottawa 12,563 16,869 Canada Post Foundation 0 25,543 Community Foundation Ottawa 11,250 0 Central Mortgage and Housing Corporation 0 9,678 Law Foundation of Ontario 49,600 12,400 Fundraising and donations 33,866 23,306 Rental income from residents 6,848 7,581 Investment income 1,886 5,136 Ottawa Hydro 9,987 0 Other 8,033 18,224

1,298,482 1,268,888EXPENSES Salaries and benefits 1,082,427 1,002,609 Repairs and maintenance 5,441 8,152 Professional development 6,013 11,053 Insurance 10,390 10,015 Rent 56,974 52,000 Travel, meetings and conferences 19,176 19,516 Fundraising 0 1,253 Group programs 45,657 47,888 House hold supplies 11,295 11,662 Office and general 29,479 33,526 Membership fees and subscriptions 4,163 4,893 Professional fees 28,522 31,283 Amortization 4,955 8,894

1,304,492 1,242,744

EXCESS OF REVENUE (EXPENSES) $ (6,010) $ 26,144

(See accompanying Notes to Financial Statements)

Page 5

THE ELIZABETH FRY SOCIETY OF OTTAWA

AUDITED STATEMENT OF CASH FLOWS

FOR THE YEAR ENDED MARCH 31, 2012

2012 2011CASH FROM OPERATING ACTIVITIES

Excess of revenue (expenses) for the year $ (6,010) $ 26,144Amortization of capital assets 4,955 8,894

Net Change in: Accounts receivable (67,971) (15,480) Prepaid expenses (693) 3,241 Accounts payable (497) (951) Deferred revenue (1,268) 14,232

(71,484) 36,080

CASH FOR INVESTING ACTIVITIES

Net purchases of marketable securities 33,155 (4,557)Purchase of capital assets 0 (15,862)

33,155 (20,419)

NET INCREASE (DECREASE) IN CASH (38,329) 15,661

Cash at the beginning of the year 59,897 44,236

CASH, END OF THE YEAR $ 21,568 $ 59,897

(See accompanying Notes to Financial Statements)

Page 6

THE ELIZABETH FRY SOCIETY OF OTTAWA

NOTES TO AUDITED FINANCIAL STATEMENTS

FOR THE YEAR ENDED MARCH 31, 2012

1. PURPOSE OF THE ORGANIZATION

The The Elizabeth Fry Society of Ottaw (the Society) offers assistance to women who are, or may be, at risk ofcoming into conflict with the law. The Society offers programs and services to provide women with confidentialand supportive living and learning environments

The Society is incorporated under Part II of the Canada Corporations Act as a not-for-profit corporation withoutshare capital and is registered as a charity under the Income Tax Act.

2. SIGNIFICANT ACCOUNTING POLICIES

a) Revenue recognition

The Society follows the deferral method of accounting for revenues. Restricted revenues are recognized as revenuein the year in which the related expenses are incurred. Unrestricted contributions are recognized as revenue whenreceived or receivable, if the amount to be received can be reasonably estimated and collection is reasonablyassured.

b)Internally restricted net assets

During the 2011 year, the Board approved that previous funds internally restricted for training and educationactivities be transferred to an internally restricted fund for the cost of acquisition of a new JFN facility. The currentyear allocation represents the surplus plus the current year donations received specifically for the new JFNfacility.

c) Short-term investments

Short-term investments are recorded at fair value at each reporting date, with gains and losses, both realized andunrealized, recognized in the statement of revenue and expenses.

d) Capital assets

Capital assets are recorded at cost. Amortization is provided on the straight line basis as follows:

Furniture & equipment 5 years

e) Donated services

Volunteers may donate their services throughout the year to assist the Society in carrying out its activities.Because the value of these activities is not readily determinable on an objective basis of financial measurement, noamount has been reflected in the financial statements.

Page 7

THE ELIZABETH FRY SOCIETY OF OTTAWA

NOTES TO AUDITED FINANCIAL STATEMENTS

FOR THE YEAR ENDED MARCH 31, 2012

2. SIGNIFICANT ACCOUNTING POLICIES (Continued)

f) Estimates and assumptions

The preparation of financial statements in conformity with Canadian generally accepted accounting principlesrequires management to make estimates and assumptions that affect the reported amount of assets and liabilitiesand disclosure of contingent assets and liabilities at the date of the financial statements and the reported amountsof revenue and expenses during the reporting period. Actual results may differ from those estimates. Theseestimates are reviewed annually and as adjustments become necessary, they are recognized in the financialstatements in the period they become known.

g) Financial instruments

The Society's financial assets and financial liabilities are recorded on the "held for trading" basis - changes in fairvalue, both realized and unrealized, are recognized in the statement of revenue and expenses.

h) Allocation of expenses

The Society engages in programs consistent with its organizational mission. The costs of each program include thecosts of personnel, premises and other expenses that are directly related to providing the program.

The Society incurs fundraising and administration expenses that are common to each of its programs - includingfundraising expenses, corporate governance, general management and general support. These expenses areallocated to each program area on an appropriate basis and consistently each year.

i) United Way of Ottawa funding

The Society is a member of and receives funding from the United Way of Ottawa. Under their arrangement, anydeficit for the year may be received or any surplus may be required to be repaid.As potential adjustments to annual funding are not known until financial statements are prepared, any suchamounts are reflected as adjustments to revenue in the year of occurrence.

3. FAIR VALUE OF FINANCIAL INSTRUMENTS

The carrying values of cash, short-term investments, accounts receivable and accounts payable approximate theirfair value due to the relatively short periods to maturity of the instruments. It is management's opinion that theSociety is not exposed to significant interest, currency or credit risks arising from these financial instruments.

Page 8

THE ELIZABETH FRY SOCIETY OF OTTAWA

NOTES TO AUDITED FINANCIAL STATEMENTS

FOR THE YEAR ENDED MARCH 31, 2012

4. SHORT-TERM INVESTMENTS

Short-term investments are valued at fair value and consist of a two variable interest rate savings account, a cashableguaranteed investment certificates and a balanced mutual fund, in a mix of approximately 45%, 35% and 20%respectively. Interest rate on the GIC is 1.65%.

5. CAPITAL ASSETS

Cost Accumulated 2012 2011Amortization Net Net

Furniture and equipment - E-fry 30,912 $ (18,264) $ 12,648 $ 16,363Furniture and equipment - JF Norwood House 16,756 (13,677) 3,079 4,319

47,668 $ (31,941) $ 15,727 $ 20,682

6. DEFERRED REVENUE

These amounts represent funding received for projects that are expected to begin or continue during the 2012-2013fiscal year.

2012 2011MHP Healty Community Fund $ 0 $ 34,440Community Foundation of Ottawa - Community Project Funding 3,750 0Ontario Trillium Fund 28,900 0Law Foundation of Ontario - Peer Support/Aboriginal Liaison 4,960 9,920General Mills Canada Corp 4,167 0Other 1,762 447

$ 43,539 $ 44,807

7. COMMITMENTS AND GUARANTEES

a) Commitments

The Society has renewed property lease agreement on May, 2012 for one year. The annual payment is approximately$47,387 plus utilities and parking until expiry. However, it should be noted that the leases may be terminated with 90days notice.

The minimum lease payments under office equipment leases are as follows:

2012-2013 $ 6,9832013-2014 $ 4,691

Page 9

THE ELIZABETH FRY SOCIETY OF OTTAWA

NOTES TO AUDITED FINANCIAL STATEMENTS

FOR THE YEAR ENDED MARCH 31, 2012

7. COMMITMENTS AND GUARANTEES (Continued)

b) Guarantees

In the normal course of business, the Society has entered into lease transactions for premises and officeequipment. It is common in such commercial lease transactions for the Society as the lessee, to agree to indemnifythe lessor for liabilities that may arise from the use of the leased assets. The maximum amount potentially payableunder the foregoing indemnities cannot be reasonably estimated. The Society has liability insurance that relates tothe indemnifications described above.

8. FINANCIAL RISK MANAGEMENT POLICY

The Society is exposed to various risks through its financial instruments. The following analysis provides ameasure of the risks at the reporting date, i.e. March 31, 2012

Credit risk

Credit risk associated with cash and short-term investments is minimized by investing these assets in cashableguaranteed investment certificates and a balanced mutual fund. An ongoing review is performed to evaluatechanges in the status of investments under the organization’s investment policy. Credit risk associated withreceivables is minimal since they consist of GST/HST rebates receivable which are expected to be fully collectibleand grants receivable. The Society determines, on a continuous basis, amount receivable on the basis of amounts itis virtually certain to receive based on their estimated realizable value. However, the overall exposure to creditrisk is considered to be low. The organization must make estimates in respect of the allowance for doubtfulaccounts. Deferred revenue represents sponsorships and subscription monies received in the current year that are related tothe subsequent period.

Liquidity risk

The Society manages its liquidity risk by regularly monitoring forecasted and actual cash flow and financialliability maturities, and by holding assets that can be readily converted into cash. Accounts payable are normallypaid within 30 days.

Market risk

The market risk associated with marketable securities is minimal since these assets are invested in cashable GIC's,a balanced mutual fund and an interest yielding savings account.

Currency risk

The Society’s functional currency is the Canadian dollar. The Society does not enter into foreign currencytransactions and does not use foreign exchange forward contracts.

Page 10THE ELIZABETH FRY SOCIETY OF OTTAWA

NOTES TO AUDITED FINANCIAL STATEMENTS

FOR THE YEAR ENDED MARCH 31, 2012

8. FINANCIAL RISK MANAGEMENT POLICY (Continued)

Interest rate risk

The Society is exposed to interest rate risk with regard to its cash and short-term investments. The organizationhas no interest-bearing liability. Fluctuations in market rates of interest on cash do not have a significant impacton the Society’s results of operations. Balanced mutual fund units are not exposed to significant interest rate riskdue to their limited exposure to long-term securities.

9. CITY OF OTTAWA - HOUSING SUPPORT PROGRAM

The Society entered into a contribution agreement with the City of Ottawa whereby funding of $48,985 ($48,025 in2010-11) has been provided for the Housing Support Program project and has been fully spent. The project issubject to the terms and conditions of the agreement.

10. CAPITAL DISCLOSURES

The Society defines the capital that it manages as its fund balances. The capital management objectives of the Society include ensuring the ability to continue as a going concern andmaintaining sufficient liquidity to meet its obligations as they become due.The Society is not subject to any externally imposed capital requirements.