its procurement workshop module 3: selecting a contracting approach

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ITS Procurement Workshop ITS Procurement Workshop Module 3: Selecting a Contracting Approach

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Page 1: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

ITS Procurement Workshop

Module 3: Selecting a Contracting Approach

Page 2: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

ITS Projects

• Products – Vehicle detectors, CCTV, lane control signals, DMS,

communication medium and devices, traffic management building, conduit, pull boxes, foundations, structures, poles, hardware, computers, software, and traffic controllers

• Systems – Incident management systems; emergency dispatch

systems; freeway management system and associated metered ramps; and arterial traffic signal systems

• Services – Architectural, surveying, mapping, engineering, design,

construction, construction management, software development, system testing, and system integration.

Page 3: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Mini-Cases

Page 4: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Procurement Approach Model

Work Structure

Agency Characteristic

s

Project Characteristic

s

Method of Award

Contract Type

Enabling Legal Framework

Other Tools

Page 5: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Work Structure

Work Structure

Agency Characteristic

s

Project Characteristic

s

Method of Award

Contract Type

Enabling Legal Framework

Other Tools

Work Structure

•Phased

•One Step

•Multi-Contract

•Combinations

Work Structure

•Phased

•One Step

•Multi-Contract

•Combinations

Page 6: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Basic Work Structure

Plan Design M & O

• Typical Steps in ITS Acquisition

• Steps in Traditional Project Acquisition

Plan Develop Implement M & O

Build

Page 7: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

ITS Acquisition

Plan Develop Implement M & O

•Vision

•Goals

•Schedule

•Cost

•Procurement Method

•High Level Requirements

•Requirements

•Refine Cost and Schedule

•Development

•Install

•Test

•Maintenance and Operations

•Contract Staff

•Privatize

Page 8: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Phased Work Structure

Plan Develop Implement M & O

Contractor 1 Contractor 2Agency

(or Contractor)

• One Contract for Each Step

Page 9: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

One-Step Work Structure

• One Contract Encompasses All Steps

Plan Develop Implement M & O

One Contractor

Page 10: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Multi-Contract Work Structure

• Multiple Contracts On-Going at the Same Time

Sub-Contractor 1: Software System

Sub-Contractor 2: Communications System

Sub-Contractor 3: Field Device Installation

“System Manager” Contractor

“System Manager” Contractor

Page 11: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Why Is Work Structure Important?

• Ensure you have the proper prime contractor

• Ensure you get the help you need

Page 12: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Inputs to Deciding Work Structure

• Consider the Type of ITS Project– Majority OTS– Field devices– Communications– Majority new software/integration– Combinations

Note: Consider degree of software development

Page 13: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Inputs to Deciding Work Structure

• What are the other elements of the project beyond ITS?– Structures?– Trenching?– Remodeling?

Page 14: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Inputs to Deciding Work Structure

• How should the work be managed?– Should an ITS Prime manage a

“construction” sub? Vice-versa?– Perhaps the ITS work should be

separated?

Page 15: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Work Structure - Key Points

• Many ways to “slice it”• Consider the ITS elements - should

they be contracted separately?• You will have to change your

concept of the agency as project manager and devote more time no matter how you structure a project

Page 16: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Mini-Cases

Page 17: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Project Characteristics

Work Structure

Agency Characteristic

s

Project Characteristic

s

Method of Award

Contract Type

Enabling Legal Framework

Other Tools

Project Characteristics

•Determine Need For Flexibility in Contract Management

Project Characteristics

•Determine Need For Flexibility in Contract Management

Page 18: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Project Characteristics

• Need for Flexibility– Maturity of technology– Size/Scope/Complexity– Coordination with other work– Goals are fixed or not– Final product is stable, known, seen

or not

Page 19: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Project Characteristics Rating

Old Tech New TechMaturity of Technology 1 2 3 4 5

Simple ComplexSize/Scope/Complexity 1 2 3 4 5

Stand Alone Many ProjectsCoordination With Other Work 1 2 3 4 5

Fixed Not FixedFixed-ness of Goals 1 2 3 4 5

Exists Does Not ExistFixed-ness of Final Product 1 2 3 4 5

Page 20: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Agency Characteristics

Work Structure

Agency Characteristic

s

Project Characteristic

s

Method of Award

Contract Type

Enabling Legal Framework

Other Tools

Agency Characteristics

•Determine Need For Support

Agency Characteristics

•Determine Need For Support

Page 21: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Agency Characteristics

• Need for Support– Experience with similar work– Staff Skills– Workload– Funding

Page 22: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Agency Characteristics Rating

Experience No ExperienceExperience w/Similar Work 1 2 3 4 5

Available Not AvailableStaff Skills 1 2 3 4 5

Low HighWorkload 1 2 3 4 5

Adequate UnknownFunding 1 2 3 4 5

Page 23: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Mini-Cases

Page 24: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Enabling Legal Framework

Work Structure

Agency Characteristic

s

Project Characteristic

s

Method of Award

Contract Type

Enabling Legal Framework (FARs)

Other Tools

Enabling Legal Framework

• Construction• Engineering and Design Services• Common Rule

• Services• Goods

• SEP 14• Design/Build• Others

Enabling Legal Framework

• Construction• Engineering and Design Services• Common Rule

• Services• Goods

• SEP 14• Design/Build• Others

Page 25: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Enabling Legal Framework

• Federal-aid procurement regulations – Code of Federal Regulations (CFR) Title 23 Parts 172, 635, 655 and Title 49 CFR Part 18

• The laws that govern the use of Federal-aid highway funds

• If you use Federal funds for your ITS project - at any proportion - procurement is guided by the Code

Page 26: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Enabling Legal Framework

• Construction• Engineering and Design Services• Common Rule

– Goods– Services– Construction

• SEP 14

Page 27: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Lessons Learned About Frameworks

• The Traditional Model - Engineering and Design Services and Construction– Contractor manages the subcontractors,

rather than the agency. – However, ITS subs are often inaccessible

under many layers of subcontractors (e.g. WSDOT)

– Construction is low bid, and usually not suitable for ITS.

Page 28: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Lessons Learned About Frameworks

• The Traditional Model - Engineering and Design Services and Construction– Imposes an artificial break between

“design” and “construction”.– System Manager or Integrator contracts

work well when risk is appropriately shared between client and contractor.

– Past failures have been due to lack of shift in client/contractor relationship.

Page 29: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Lessons Learned About Frameworks

• Common Rule– Many agencies have more flexible

procurement rules, better suited to ITS (e.g. VDOT).

– Some have rules specifically developed for technology (e.g. City of Bellevue, WA, State of Texas).

Page 30: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Lessons Learned About Frameworks

• SEP 14– Allows merging of “goods”, “services”

and “construction” (e.g. CARAT).– Allows cost and quals combined in

selection (e.g. UDOT).– Good alternative if your own

processes are rigid (Common Rule)

Page 31: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Lessons Learned About Frameworks

• SEP 14– Design/Build allowed under SEP 14– The term “Design/Build” carries a lot of

baggage - use an alternative.– ITS is inherently design/build– Like all ITS, design/build ITS

procurements require you to change your view of the client/contractor relationship.

Page 32: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Mini-Cases

Page 33: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Method of Award

Work Structure

Agency Characteristic

s

Project Characteristic

s

Method of Award

Contract Type

Enabling Legal Framework

Other Tools

Method of Award

•Qualifications

•Cost

•Quals and Cost

Method of Award

•Qualifications

•Cost

•Quals and Cost

Page 34: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Method Of Award

• Qualifications– Standard RFP/Interview– Two-Step Qualifications (LOI or RFQ, then

RFP and/or interview)– Competitive Design– Demonstrations and/or Site Visits– Requirements Checklists– Sole Source– Unsolicited Proposals

Page 35: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Method of Award

• Cost and Qualifications Combined– Two-Step Sealed Bids (Quals then Cost)– Competitive Proposals

• Best Value• Life-Cycle Cost

– Best and Final Offers– Competitive Negotiations– Sole Source

Page 36: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Method of Award

• Cost (Low-bid)– Fixed cost works best for fixed

outcome projects.– Cost alone is often inappropriate for

ITS.

Page 37: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

When use Quals? When Quals and Cost?

• Consider what you are “buying”.– Intellectual property versus real

property– Proportions of each

• How difficult is achieving the outcome?– Technically– Institutionally (people issues)

Page 38: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Method Of Award - Lessons Learned

• Match selection method to outcome:– Qualifications and cost combined work

well if the product is a combination of services and products.

– Qualifications alone works well for software alone, or services.

• Beware of low bid for software: only use low bid for items with very little or no software development/integration.

Page 39: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Contract Type

Work Structure

Agency Characteristic

s

Project Characteristic

s

Method of Award

Contract Type

Enabling Legal Framework

Other Tools

Contract Type

•Fixed Price

•Cost Reimbursement

•Incentive

Contract Type

•Fixed Price

•Cost Reimbursement

•Incentive

Page 40: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Contract Type

• Fixed Price– Firm Fixed Price– Variations

• Various Price Adjustments (Not scope-based)

• Fixed Price Works Best for Fixed Outcomes

Page 41: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Contract Type

• Cost Reimbursement– Reimburses labor and direct costs,

scope often very unclear.– Cost plus Fixed Fee– Time and Materials

Page 42: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Contract Type

• Incentive– Relates fee to contractor performance– Target cost-based– Award Fee– Others

Page 43: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Contract Types - Lessons Learned

• Fixed Price is applicable to fixed outcome work – not new software.

• Cost Reimbursement is applicable to software-intensive work and other work with flexible outcomes.– Long history of success in IT world. (MDSHA)

• Incentive applies to mature technology and software.

Page 44: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Other Tools

Work Structure

Agency Characteristic

s

Project Characteristic

s

Method of Award

Contract Type

Enabling Legal Framework

Other Tools

Other Tools

•Task Order

•IQC

Other Tools

•Task Order

•IQC

Page 45: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Other Tools

• Can be used with most any Contract Type (except, perhaps, construction).– IQC/On-Call Services (MinnDOT, GDOT)– IQC For Goods (UDOT)– Task Order (VDOT)– Independent Validation and Verification

Contractor (MdSHA, NJ Turnpike)

Page 46: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Other Tools - Lessons Learned

• Task Order increases control and flexibility, increases administrative burden.

• IQC reduces total time to contract.• Little I,V & V contract experience -

rely on DoD methods for conflict resolution.

Page 47: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Procurement Approach Model

Work Structure

Agency Characteristic

s

Project Characteristic

s

Method of Award

Contract Type

Enabling Legal Framework

Other Tools

Page 48: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Effective Practice Summary Matrix

Page 49: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Project/Agency Characteristics Diagram

High

High

Low

Low

Traditional

Practice OK

Compromises In Effective Practice, Carefully

Selected May Work

NOTE:METHODS ARE ARRAYED IN A COMPARATIVE SENSE

Apply Effective Practices

Get Help! Perhaps

Use I,V &V, or Think about DBOM

Rethink Your

Overall Approach

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Ch

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Need For Support (Agency Characteristics)

1

Page 50: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Work Structure

Agency Characteristic

s

Project Characteristic

s

Method of Award

Contract Type

Enabling Legal Framework

Other Tools

Effective Practices Include...

Enabling Legal Framework

Method of Award

Contract Type

Other Tools

EffectivePractices

Page 51: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

The MatrixEFFECTIVE PRACTICES

Work Structure Enabling Legal Framework

Additional Tools (As Appropriate)

Method Of Award Contract Type

Most Effective

Separate ITS – do not bury ITS.

Combine develop and implement phases for software.

Maintain ITS team continuity throughout development and implementation.

Contractor accepts only their own risks.

Both services and goods (and even construction) can be supplied.

Selection allows a “best value” approach.

IDQ/On -Call Contracts (For Goods and/or Services)

Task Order

I,V & V

Qualifications –or- Qualifications and

cost.

Incentive (When outcome is fixed)

Contractor specifies materials purchased by Client Agency.

Restrictions on combining goods and

services.

Cost Reimbursement

Fixed Price (unless it is a fixed outcome or product)

Least Effective (Traditional Practices)

ITS combined with other installation disciplines.

Traditional approach where “design” and “construct” phases are separated.

A contractor must accept the risk of other contractors or

other parties.

Services and goods completely separated.

Low Bid selection required.

None used. Cost – Do not use low bid for ITS unless you are purchasing a

fixed outcome job

Page 52: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Applying the Tools

1 - Work Structure2 - Assess Project and Agency

Characteristics3 - Use the Diagram To Determine if

Your Conditions Allow CompromisesTo Most Effective Practices

4 - Apply Most Effective Practices UnlessYou Cannot Or Unless You AreCertain They Do Not Apply

Page 53: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Key Points

Other procurement options exist that are more suited to ITS

ITS requires new procurement practices

ITS requires a change in management approach

Page 54: ITS Procurement Workshop Module 3: Selecting a Contracting Approach

ITS Procurement Workshop

Key Points

Fixed outcomes = Fixed Costs = Cost-Based Selection

Uncertain outcome = Flexible Costs = Qualifications Based Selection

Most ITS is somewhere between these two