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Journal of Travel & Tourism Journal of Travel & Tourism Marketing Marketing 授授授授 授授授 授授 授授 / 授授9626602 授授授 9626603 授授授 1

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Page 1: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

Journal of Travel & Tourism MarketingJournal of Travel & Tourism Marketing

授課老師:李宜玲 老師學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈

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Page 2: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

一、搜尋路徑一、搜尋路徑波錠紀念圖書館

→電子資源→電子期刊→刊名查詢「 Journal of Travel & Tourism Marketin

g 」→點選來源的第二項 EBSCO Hospitality and Tourism

Index with Full Text 之「看所有卷期」→登入學號密碼→查閱 2003~2007 年。

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Page 3: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

二、二、 2003~20072003~2007 年趨勢分析圖年趨勢分析圖表 表

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2003~2007年趨勢分析經營管理策略分析行銷管理網際網路消費者心理與行為其他博奕觀光運動休閒公共關係

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Page 4: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-經營管理三、研究取向-經營管理 1. González, Miguel Vida(2006). A New Environment

for Coherent Heterogeneity: Commercialization and Management of Tourist Destinations Within Intermediate Regions. Journal of Travel & Tourism Marketing.20(1),33-44.

2. O'Neill, John W, Mattila, Anna S(2006). The Debate Regarding Profitability: Hotel Unit and Hotel Brand Revenue and Profit Relationships. Journal of Travel & Tourism Marketing.21(2/3),131-135.

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Page 5: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-消費者心裡與行為三、研究取向-消費者心裡與行為

1. Tsiotsou, Rodoula; Vasioti, Eleytheria(2006). Satisfaction: A Segmentation Criterion for "Short Term" Visitors of Mountainous Destinations. Journal of Travel & Tourism Marketing.20(1),61-73.

2. McCleary, Ken W.; Weaver, Pamela A.; Hsu, Cathy H. C(2006). The Relationship Between International Leisure Travelers' Origin Country and Product Satisfaction, Value, Service Quality, and Intent to Return. Journal of Travel & Tourism Marketing. 21(2/3),117-130.

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Page 6: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-策略分析三、研究取向-策略分析 1. Kun-Huang Huarng; Moutinho, Luiz; Tiffany Hui-

Kuang Yu(2006). An Advanced Approach to Forecasting Tourism Demand in Taiwan. Journal of Travel & Tourism Marketing.21(4),15-24.

2. Baltas, George(2006). Econometric Models for Discrete Choice Analysis of Travel and Tourism Demand. Journal of Travel & Tourism Marketing.21(4),25-40.

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Page 7: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-行銷管理三、研究取向-行銷管理 1. Pike, Steven(2007). Consumer-Based Brand Equity

for Destinations: Practical DM0 Performance Measures. Journal of Travel & Tourism Marketing.22(1),51-61.

2. Maitland, Robert(2007). Special Issue, Journal of Travel and Tourism Marketing: Marketing National Capital Cities. Journal of Travel & Tourism Marketing.22(2),35-44.

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Page 8: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-網際網路三、研究取向-網際網路 1. Han, Jee-Hee; Mills, Juline E(2006). The Use of

Problematic Integration Theory to Assess Destination Online Promotion Activities: The Case of Australia.com in the United States Market. Journal of Travel & Tourism Marketing.20(3/4),93-105.

2. Beritelli, Pietro; Bieger, Thomas; Laesser, Christian(2007). The Impact of the Internet on Information Sources Portfolios: Insight from a Mature Market. Journal of Travel & Tourism Marketing.22(1),63-80.

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Page 9: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-博奕觀光三、研究取向-博奕觀光 1. Henry Tsai; Zheng Gu(2006). A Preliminary

Examination of the Relationship Between the Stock Market and Casino Gaming. Journal of Travel & Tourism Marketing.20(2),63-73.

2. Rosenbaum, Mark S.; Spears, Daniel L(2006). Legalization of Gambling in Hawaii: An Empirical Re-Inquiry. Journal of Travel & Tourism Marketing.20(3/4),141-151.

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Page 10: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-其他三、研究取向-其他 1. Gibson, Dirk C(2006). The Relationship Between

Serial Murder and the American Tourism Industry. Journal of Travel & Tourism Marketing.20(1),45-60.

2. Tse, Tony S. M(2006). China's Outbound Tourism: Review of the 2nd International Forum on Chinese Outbound Tourism--Beijing, China, 20-21 November 2005. Journal of Travel & Tourism Marketing.20(3/4),157-160.

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Page 11: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

四、各趨向之摘要四、各趨向之摘要(一)消費者心理行為

Sheng-Hshiung Tsaur 、 Yi-Ti Chiu 、 Chih-Hung Wang(2006). The Visitors Behavioral Consequences of Experiential Marketing: An Empirical Study on Taipei Zoo. Journal of Travel & Tourism Marketing.21(1),47-64.

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Page 12: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

摘要摘要 The progression of economic value has advanced to the stage of

experience economy nowadays. Firms have recognized that the establishment of desirable experiential environment is an essential source of competitive advantage which is difficult to be imitated and substituted. The purpose of this study is to examine whether experiences of experiential marketing have positive effects on the consequent visitors’ behaviors. A mean of self-administrative questionnaire on the visitors of Taipei Zoo which is suffused with various experiential marketing stimuli was employed to examine our conceptual framework. The results show that experiences of experiential marketing have positive effects on the emotion. Furthermore, the emotion also has a positive effect on the behavioral intention through the mechanism of satisfaction. This study also proposes some managerial implications and further research directions within this article.

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Page 13: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

架構圖架構圖

情感體驗 滿意度 行為意圖

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Page 14: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

四、各趨向之摘要四、各趨向之摘要 (二)消費者心理與行為

Tak Kee Hui; Wan, David ( 2005 ) . Factors Affecting Consumers' Choice of a Travel Agency: The Case of Singapore. Journal of Travel & Tourism Marketing.19(4), 1-12

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Page 15: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

摘要摘要 This study aims to identify the most important factors in

selecting a travel agency as perceived by Singaporeans. Based on a sample of 184 respondents, this study showed that "value for money of the tour package" was the most important factor affecting one's choice of a travel agency, followed by "reputation of the travel agency. " Nine factors were derived from 27 attributes using factor analysis. With the factor scores and the parametric (t-test and one-way ANOVA) or non-parametric tests (Mann-Whitney test and Kruskal-Wallis test), the study also showed that when selecting travel agencies, females attached more importance on the Image factor than their male counterparts. In addition, contingency analysis further revealed that age and income levels had significant influences on the choice of preferred travel agencies.

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Page 16: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

架構圖架構圖

Value for Money of The Tour Package

Reputation of The Travel Agency

Choice of A Travel Agency

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Page 17: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

Journal of Hospitality & Leisure Marketing Journal of Hospitality & Leisure Marketing

授課老師:李宜玲 老師學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈

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Page 18: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

一、搜尋路徑一、搜尋路徑波錠紀念圖書館

→電子資源→電子期刊→刊名查詢「 Journal of Hospitality & Leisure

Marketing 」 →點選來源的第二項 EBSCO Hospitality and Tourism

Index with Full Text 之「看所有卷期」→登入學號密碼→查閱 2003~2007 年。

18

Page 19: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

二、二、 2003~20072003~2007 年趨勢分析圖年趨勢分析圖表 表

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18

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經營管理行銷管理綠色休閒運動休閒博弈觀光網際網路消費者心理與行為 公共關係其他

2003~2007年趨勢分析

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Page 20: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-經營管理三、研究取向-經營管理 1. Mitchell, Mark A.; Mitchell, Sheila J.; Bauer, Daniel

(2003).Customer and Shareholder Development: Targeting Do-It-Yourself Investors. Journal of Hospitality & Leisure Marketing.10(3/4), p133-145.

2. Hassanien, Ahmed; Eid, Riyad.(2006).Developing New Products in the Hospitality Industry: A Case of Egypt. Journal of Hospitality & Leisure Marketing.15(2), 33-53

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Page 21: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-行銷管理三、研究取向-行銷管理 1. Pearce, Philip L.; Morrison, Alastair M.; Moscardo,

Gianna M.. (2003).Individuals as Tourist Icons: A Developmental and Marketing Analysis.Journal of Hospitality & Leisure Marketing.10 (1/2), p63-23

2. Wolfe, Kara; Kang, Soo K.; Hsu, Cathy H. C..(2005). Identifying Travel Agent User Segments. Journal of Hospitality & Leisure Marketing.12(4), 73-92.

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Page 22: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-綠色休閒三、研究取向-綠色休閒 1. Formica, Sandro; Uysal, Muzaffer. (2002)

Segmentation Of Travelers Based On Environmental Attitudes. Journal of Hospitality & Leisure Marketing.9(3&4) , 35-15.

2. Kidd, Jeffrey N.; King, Brian E. M.; Whitelaw, Paul A..(2004).A Profile of Farmstay Visitors in Victoria, Australia and Preliminary Activity-Based Segmentation. Journal of Hospitality & Leisure Marketing. 11(4), 45-64

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Page 23: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-運動休閒三、研究取向-運動休閒 1. Bristow, Dennis N.; Schneider, Kenneth C..(2006).An

Investigation of the Customer Orientation of Professional Sports Organizations: Development of the Sports Fan Orientation Scale (SFOS). Journal of Hospitality & Leisure Marketing.15(1), p27-44.

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Page 24: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-博奕觀光三、研究取向-博奕觀光 1. Kim, Woo Gon; Cai, Liping A.; Jung, Kwangsuk.

(2004). A Profile of the Chinese Casino Vacationer to South Korea. Journal of Hospitality & Leisure Marketing. 11 (2/3), 65-79

2. Loroz, Peggy Sue.(2004). Casino Gambling and Aging Consumers: Overcoming Barriers and Reaping the Benefits of Experiential Leisure Consumption. Journal of Hospitality & Leisure Marketing 11(2/3), 115-138.

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Page 25: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-網際網路三、研究取向-網際網路 1. Ski-Ian So & Morrison, Alastair M (2004).Internet

Marketing in Tourism in Asia: An Evaluation of the Performance of East Asian National Tourism Organization Web sites.Journal of Hospitality & Leisure Marketing. 11(4), 93-118.

2.Hudson, Simon; Gilbert, David (2006).The Internet and Small Hospitality Businesses: B&B Marketing in Canada. Journal of Hospitality & Leisure Marketing.14(1), 99-116.

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Page 26: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-消費者心裡與行為三、研究取向-消費者心裡與行為

1. Knutson, Bonnie J.; Beck, Jeffrey A.; Seung Hyun Kim; Jaemin Cha(2006).Identifying the Dimensions of the Experience Construct. Journal of Hospitality & Leisure Marketing. 15(3), p31-47

2. Siguaw, Judy A.; Simpson, Penny M.; Kasikci, Ali (2006).Exploratory Evidence About Differences Between Guest Types and Purpose of Stay in a Luxury Experience. Journal of Hospitality & Leisure Marketing.14 (1), 3-21.

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Page 27: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-公共關係三、研究取向-公共關係 1. Stacks, Don W.; Carroll, Tina Bobe (2005).Travel-

Tourism Public Relations: One Step Forward, Two Steps Back?Journal of Hospitality & Leisure Marketing.12(1/2), p3-8.

2. Massey, Joseph Eric(2005).Public Relations in the Airline Industry: The Crisis Response to the September 11th Attacks. Journal of Hospitality & Leisure Marketing. 12 (1/2), 97-114.

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Page 28: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

三、研究取向-其他三、研究取向-其他 1. Tilson, Sir Donn James (2005).Religious-Spiritual

Tourism and Promotional Campaigning: A Church-State Partnership for St. James and Spain.Journal of Hospitality & Leisure Marketing.12(1/2), p9-40.

2. Levy, Stuart E.; Hassay, Derek N.(2005).Visitor Communities.Journal of Hospitality & Leisure Marketing.12(4), 57-72.

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Page 29: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

四、各趨向之摘要四、各趨向之摘要 (一)消費者心理與行為

Siguaw, Judy A.; Simpson, Penny M.; Kasikci, Ali (2006).Exploratory Evidence About Differences Between Guest Types and Purpose of Stay in a Luxury Experience. Journal of Hospitality & Leisure Marketing.14 (1), 3-21.

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Page 30: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

摘要摘要 This study examines the differences and similarities

between loyal and transient guests of a luxury hotel. The findings of the study indicate that there are no statistically significant differences overall between loyal and one-time guests in the criteria used for initial selection of a hotel. Differences, however, were found between loyal and transient guests in their criteria for selecting competitive properties and in their levels of satisfaction. Most notably, transient guests were far less likely to perceive the hotel as in need of any improvements than were loyal guests.

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Page 31: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

架構圖架構圖

Guest type

Stay purpose

Selection criteria

Satisfaction

Characteristics Perceived

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Page 32: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

四、各趨向之摘要四、各趨向之摘要 (二)博弈觀光

Kim, Woo Gon; Cai, Liping A.; Jung, Kwangsuk. (2004). A Profile of the Chinese Casino Vacationer to South Korea. Journal of Hospitality & Leisure Marketing. 11 (2/3), 65-79

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Page 33: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

摘要摘要

This study examines the differences between the two groups of Chinese tourists visiting South Korea, casino vacationer vs. non-casino vacationer, with regard to their demographic and socio-economic characteristics and travel behavioral patterns. In addition to descriptive methods, this study employed the multivariate method of correspondence analysis, making it possible to graphically illustrate the unique profile of Chinese casino vacationer in South Korea in comparison with the non-casino vacationer. The findings of the study should help destination marketing organizations in Korea and other travel-related businesses, such as tour wholesalers and operators, to differentiate between the two groups of Chinese tourists.

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Page 34: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

架構圖架構圖

Casino vacationer

Non-Casino vacationerTravel behavioral patterns

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Page 35: Journal of Travel & Tourism Marketing 授課老師:李宜玲 老師 學號 / 姓名: 9626602 游正民 9626603 傅巧芸 9626605 洪秀慈 1

再次謝謝您們的愛要很愛我們喔 !

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