katherine crisp - unicef
TRANSCRIPT
THE PROS AND CONS OF A FRUGAL INNOVATION APPROACH TO STRATEGY DEVELOPMENT
STRATEGY & INNOVATION WORLD SUMMIT FEBRUARY 2017
Katherine Crisp @KatCrisp1
ABOUT UNICEF
FUNDING & NEED
$5.1 billion
1970
1975
1980
1985
1990
1995
2000
2005
2010
2013
0
10
20
Millions of children dying under 5 per annum
60% from governments
58 million children out of school;
250 million unable to read & write
40% ‘private’ fundraising
SO WHAT IS UNICEF UK?• UK registered charity• Agreement with Unicef globally (‘cooperation agreement)• Raise funds to support Unicef’s mission• Advocate to support putting the UN Convention on the
Rights of the Child into practice in the UK
• Voluntary income from £53m in 2011 to £100m in 2015• CRC in policy: Advocacy around child trafficking, Sustainable
Development Goals, climate change as a children’s issue etc.• CRC in practice: Baby Friendly Initiative and Rights Respecting
Schools networks• CRC for business: Child Rights & Business Principles
THE BRIEF
‘An inspiring page turner’
A new 5 year
strategic plan for
2016-2020
Ambitious steer from the Board of Trustees
Alignment to Unicef global strategy
Flexibility
Buy-in from across the organisation
Ability to translate into Unicef’s global planning framework
Financial targets (hence strategic plan, not strategy)
Agreed by Unicef globally
FRUGAL INNOVATION
THE RESOURCES
Our people
Our supporters
My personal networks & resources
Reading material Former colleagues Interesting thinkers on Twitter Email subscriptions
Pro bono insight – lots of it BUT synthesised in-house & delivered via
lightning insight sessions
Involve everyone from the start Ownership of senior leadership team Opportunities for meaningful input and
feedback – lunch & learns, Yammer
Moving from ‘my plan’ to our plan
TOOLS: WATERFALL FRAMEWORK
Unicef Vision
Unicef UK Vision
Unicef UK Mission &
impact Enabled by our
supporters Delivered through our capabilities
Our guiding purpose
A focus within the UK context
- Scale of ambition- Objectives
- Supporter segments- Our tailored value proposition
The capabilities & resources to deliver
TOOLS: BUSINESS MODEL CANVAS
GAME-CHANGERS TO 2020
THE JOURNEY FROM Q4 2014 TO Q4 2015
Unicef: until every childs rights are realised
Unicef UK: until every child is safe
FUNDRAISING INFLUENCING
EFFECTIVENESS
VERSION 1
Unicef vision for children
Unicef UK vision for children
Unicef UK mission
RESULTS: £ for children Influencing & advocacy ‘For Children’
Enabled by our supporters
Organisational capabilities or enablers
Fundraising strategy
Advocacy & CSR strategies
UK programmes strategyInternational progs. strategy
Clearly defined supporter groupsSupporter journeys
VERSION 2
Relationships People Communications Technology Data& partnerships & culture & content & insight
UNICEF Vision UNICEF UK
VisionMISSION FOR CHILDREN
£ for c
hildren
Influence & advocacy
Outcomes for
children: UK & Intl
People & culture Comms &
contentTech-
nology
Data &
insig
ht
CAPABILITIES
Relationships &
partnerships
Enabled by our supporters
VERSION 3
THE FINAL VERSION
THE FIRST ITERATION
17
A WORLD FIT FOR EVERY CHILD
Ending Violence Against Children
Quality Education
for All Children
Protecting the Rights of Children
on the Move
Happy, Healthy
Lives for All Children
TRACKING PROGRESS AGAINST OUR STRATEGIC PLAN
WHAT WORKED?
+ Lots of insight, but synthesised in-house+ Strong engagement and really constructive challenge+ Children as the central focus+ More central role and recognition for our supporters+ People relate to and use ‘the onion’ and ‘the
honeycomb’
Fundamentally: people ‘get it’
WHERE WOULD I INVEST MORE?
- More resource to support leaders in developing sub-sections of the strategic plan
- More external stakeholder engagement; particularly with children (but must be meaningful; not tokenistic)
- Earlier development of full KPI framework- Increased internal communciations
MY TAKEAWAYS
* Culture eats strategy for breakfast* Share responsibility, but with support* Plan workshops to the nth degree, but be
prepared to pivot* The innovation mindset: build on ideas;
encourage challenge (‘ours’ not ‘mine’)
ANY QUESTIONS?