Kern theo GCN dang ky hoat dongban hang da cap s6 011 IOLCT-GCN

sua doi. bo sung ian thV 4--QUY TA.C HO~T DONG CUA EI~KENgaY1Lf thang.-(Lnam 2011,

NGUYEN TAc D40 DUC NHA PHAN PHOI ELKEN

Nha phan phoi phai luon luon tuan thu Nguyen T~c Dao Dire cua Cong Ty TNHH ElkenInternational Viet Nam (sau day goi la "Cong Ty" hoac "Elken"). Cong Ty c6 quyen cham dirthoat dong cua bfit ky nha phan ph6i ("NPP") nao vi pham Nguyen T~c nay, tai bfit ky thoi diemnao,

Cam k~t cua Nha phan ph6i:

1. Toi se thuc hien cong viec kinh doanh cua Elken voi tfit ea S\I trung thirc va S\I liem chinh.2. Toi se luon luon tuan thu Quy T~c Hoat Dong cua Cong Ty Elken va cac quy dinh cua phap

luat lien quan d€n kinh doanh ban hang true tiep,3. Trong qua trinh phat tri~n hoat dong kinh doanh, toi se khong c6 bfit ky hanh dong gian l~n

nao gay phuong hai d€n uy tin, loi ich cua nganh kinh doanh ban hang true tiep, cua Cong ~..ITy va cua cac nha phan phoi dong nghiep,

4. Toi se trinh bay Chuong Trinh Tra Thuong mot each chinh xac va trung thuc, cho nguoinghe hieu ra nhirng n6 lire c~n thiet ma ho phai c6 d~ g~t hai duce thanh cong.

5. Toi se khong dira ra nhirng binh luan tieu C\IC hoac nhtrng binh luan lam anh huong d€n uytin cua Cong Ty, san pham cua Cong Ty, nguoi quan ly, nhan vien cua Cong Ty hoac nhtrngcong ty khac ciing nhu con nguoi, san pham cua ho. Toi se ton trong Cong Ty cling nhunganh kinh doanh ban hang tnrc tiep.

6. Toi se khong ban le san pham cua Cong Ty theo rmrc gia duoi hoac tren mire gia quy dinh he,:duce Cong Ty niem y€t tai Danh muc san pham kinh doanh theo phirong thirc da cap, '!?~I/'

7. Toi se khong sir dung thuong hieu, them? tin, tai lieu, tai lieu quang cao cua Cong Ty, ke -g"goi con nguoi hoac sir dung nhtrng nguon lire khac cua Cong Ty phuc vu cho loi Ich cu •~nhtrng cong viec khac. 9:c

8. Toi se lien tuc phfin dfiu nham dam bao khach hang cua toi va cac nha phan phoi d6ngnghiep hai long voi san pham cua Cong Ty va chfit hrong phuc vu cua toi.

D~T MUA sAN PHAM

Ouy Trinh Dat Mua San PhAm

1. Mua hang true ti~p tir Cong Ty TNHH Elken International Vi~t NamD~t mua san pham tai quay ban hang

i) Di~n vao m~u don d~t hang:

• Cung cfip ten, ma s6 thanh vien, s6 dien thoai va dia chi

• Cung cfip thong tin chi ti€t v~ san pham, chon thang SV (Elken phai nhan duoc dond~t hang truce khi quyet toan doanh s6 cua thang SV)

ii) Don d~t hang se duce thuc hien khi c6 xac nhan da thanh toan tien d~y du

iii) D6i voi viec d~t hang qua thu/ dien thoai/ fax, Nhan Vien Giao Dich Ban Hang se goidien xac nhan lai truce khi thuc hien lenh d~t hang. Lenh d~t hang chi duce xern lachinh xac va cu6i cung chi khi Cong Ty nhan duoc xac nhan

iv) Chuyen hang: Cong Ty thirc hien viec chuyen hang theo thoa thuan tai xac nhan donhang. Neu thoi gian giao hang dir kien bi thay d6i, Cong Ty phai thong bao ngay l~ptire cho khach hang v€ viec thay d6i nay cung ly do hop ly. Twang hop thanh tomchuyen khoan ngan hang, viec chuyen hang se duce thuc hien sau khi Cong Ty nhanduce khoan thanh toan va theo thoi gian giao hang du kien da thong bao va xac nhanvoi Nha Phan Ph6i.

v) Nhan hangNha Phan Ph6i nhan hang theo thoa thuan, kiem tra hang h6a va ky xac nhan da nhanhang. Truong hop thanh toan tien mat khi nhan hang thi Nha Phan Ph6i thuc hien viecthanh toan va nhan vien chuyen hang giri lai h6a don/phieu thu cho Nha Phan Ph6i.

2. Mua hang tir cac Nha Phan Phai

Nha Phan Ph6i c6 th~ rnua hang tu cac Nha Phan Ph6i khac theo thoa thuan cua cac ben vakhong trai voi cac quy dinh tai Quy T~c Heat Dong nay. Viec rnua san pham tu nha phan phoiphai c6 bao cao ban hang giri v€ Cong ty theo quy dinh tai Di€u 7 Quy t~c hoat dong

Phn'O'ng Thrrc Thanh Toan

• Ti€n mat

• Phieu Mua Hang

• The Tin Dung (the VISA hay Master Card, chi ap dung khi rnua hang tri gia tren 350.000d6ng)

• Thanh Toan True Tuyen vao tai khoan:

Cong Ty TNHH Elken International Vi~t NamNgan Hang TNHH mQt thanh vien HSBC (Vi~t Nam)Dia chi: toa nha The Metropolitan, 235 DAng KhOi, Qu~n 1, TP.HCM, Vi~t Nam.sa tai khoan (dAng): 090-307877-061Swift Code: HSBCVNVX

Dia Chi Gi'ri Thn', sa Dien Thoai & sa Fax

Cong Ty TNHH Elken International Vi~t Narn

Dia chi: S6 117 Di~n Bien Phu, phuong Da Kao, quan 1, TP HCM, Vi~t Narn

Di~n thoai: (+84) (08) 6261 7711/ 7722 Fax: (+84) (08) 6261 7766

Trung Tarn Dich vc Khach Hang: (+84) (08) 6261 8811

ThiYiGian Lam Viec

• Van phong:

Tlnr Hai d€n Thir Sau: 08g30 - 18g30

• Phuc vu khach hang & kho hang:

Thir Hai d€n Thir Sau: 08g30 - 18g00

Thir Bay: 08g30 - 12g30

Quy~t Tmin Di~m SV

Di€m SV cua m6i thang se duce quyet toan vao khoang ngay 19 dirong lich thang sau.

D€ duce tinh vao diem SV cua thang, cac don hang (giao dich tnrc ti€p hay qua thu) phai duceCong Ty tiep nhan truce ngay 19 cua thang d6 (Cong Ty khong chiu trach nhiem d6i voi moitnrong hQ'P thu bi cham tr€ hay thfrt lac).

Ghi chu: Nha phan phoi dang hoat dong cfrn phai biet ra tfrm quan trong cua viec duy tri du di~mSV t6i thieu cua minh. Nha phan phoi tu chiu trach nhiem d~t mua hang d~ duy tri du diem SVt6i thieu.

QUY TA.C HO~T DONG DOl vor NPP ELKEN

Quy T~c Hoat Dong cua Cong Ty Elken duce dua ra thirc hien nham muc dich bao v~ quyen loiva quy dinh nghia vu cua nha phan phoi ma khong can tro hoat dQng kinh doanh dQc l~p cua nhaphan phoi. D~ tro thanh mot nha phan phoi c6 trach nhiem va dao dire trong kinh doanh, banphai hieu ra va tuan thu Quy T~c Heat Dong cua Cong Ty Elken diroc xay dung voi muc dichphat trien mot moi tnrong kinh doanh lanh manh d€ nha phan phoi c6 th~ thuc hien cong vieckinh doanh lau dai va c6 lQ'i nhuan voi Elken, thuc dAy S\I doan k€t va hoa hop gitra nhttng nhaphan phoi voi nhau va gitra nha phan phoi voi Cong Ty. Sire manh va S\I thanh cong cua nhaphan phoi Elken la thanh qua cua nhtrng n6 hrc t~p th~, duce xay dung tren nen tang cua SlJ tinnrong va t~n tarn trong m6i quan h~ ben vfrng giira Cong Ty va nha phan phoi,

Nha phan phdi c6 trach nhiern: (i) doe, hieu va tuan thu Quy T~c Hoat Dong cua Cong Ty Elkenva phai dam bao r~ng minh luon cap nhat va thuc hien theo phien ban moi nhat cua Quy T~cHoat Dong cua Cong Ty Elken; (ii) cap nhat cho Cong Ty s6 dien thoai lien lac va dia chi girithu/ e-mail, vi Cong Ty se giri cac thong bao den nha phan phoi theo dia chi duce luu lfrn cuoicung tren h~ thong du lieu, Nha phan phoi d6ng y rang quan h~ gitra nha phan phoi va Cong Tyhoan toan duce thi€t l~p tren eo sa hop d6ng toan dien duoc ky ket gitra hai ben. Vi vay, CongTy se khong cong nhan bfrt ky tuyen b6 nao cua nha ph an phoi cho rang moi quan h~ tren phatsinh tu mot hop d6ng ban chinh thirc, xuat phat tu SlJ ngam hieu cua bfrt ky chu6i hanh dongnao, duce cho phep bang thong bao mieng boi bfrt ky nhan vien nao cua Cong Ty trai voi QuyT~c Hoat Dong cua Cong Ty Elken hoac chinh sach cua Cong Ty, hoac duoc phat sinh tu motthoa thuan tu dong ngam hieu.

Quy T~c Hoat Dong cua Cong Ty Elken hien hanh, c6 th~ duce Cong Ty di€u chinh tai nhtrngthoi diem bfrt ky, duoc g~n k€t va hinh thanh rnot bQ phan khong th€ tach roi cua Don Dang KyLam Nha Phan Ph6i va cfru thanh mot phan cua hop d6ng gitra Cong Ty va nha phan phoi.

I.•.

1. Bi~u Ki~n B~ Tr6' Thilllh Nha Phan Ph Ai & Quy Trinh Ky K~t HQ'P BAng Nha PhanphAi

a) Di~u Ki~n D~ r-e Thfmh Nha Phan Ph6i

i) Nha phan ph6i la ngiroi tu du 18 tu6i tro len, c6 nang lire hanh vi dan sir dfry duoNha phanphoi dang khong chap hanh hinh phat tu hoac c6 tien an cac tQi san xu~t, buon ban hanggia, quang cao gian d6i, kinh doanh trai phep, tr6n thue, lira d6i khach hang, cac tQi v~lira dao chiem doat tai san, lam dung tin nhiem chiem doat tai san hoac chiem giu traiphep tai san. Nha phan phoi la ngiroi mroc ngoai phai c6 giay phep lao dong do eo quanc6 tham quyen c~p. Viec dang ky lam nha phan phoi duoi ten mot cong ty hay mot benthir ba se khong duce chap nhan,

ii) Cong Ty c6 quyen tu choi don dang ky lam nha phan phoi b~t ky ma khong canphai duara b~t cir ly do nao.

iii) D6i tac, ngiroi dai dien, nhan vien hay VQ'chong cua nhan vien cua Cong Ty khong duoclam nha phan phoi cua Cong Ty.

iv) MQi don dang ky lam nha phan phoi phai duce bao tro boi rnot nha phan phoi dang hoatdong cua Cong Ty Elken.

v) D6i voi nha phan phoi chira l~p gia dinh, Cong Ty gioi han moi quyen loi chi d~n nhaphan phoi d6 ma khong c6 b~t ky nguoi lien quan nao khac,

vi) 1 cap VQ'chong hop phap se chi duce phep dang ky lam 1 nha phan phoi

b) Quy trinh ky k~t HQ'pDong:

Di~n thong tin va c6 chtr ky cua Nguoi Bao TrQ'vao HQ'pd6ng tham gia ban hang da c~p;

Hoan thanh, ky ten va giri 03 ban HQ'pDong Tham Gia Ban Hang Da C~p cung voi mot(01) ban sao c6 clnrng thuc cua Gi~y Clnrng Minh Nhan Dan hop l~ (d6i voi Nha PhanPh6i la nguoi Viet Nam) hoac rnot ban sao c6 chirng thirc cua Gi~y Phep Lao Dongva/hoac HQ Chieu hop l~ (d6i voi Nha Phan Ph6i la nguoi mrcc ngoai) va ban sao Gi~yclnrng nhan dang ky k~t hon d6i voi tnrong hop VQ'chong cung ky hop d6ng tham giaban hang da c~p va 3 (ba) anh 3x4cm. Viec giri cac tai lieu nay c6 th~ duce thirc hien quabiru dien, chuyen phat nhanh hoac duce nQPtrue tiep tai Cong Ty.

Trong vong hai (02) ngay lam viec k~ tu ngay nhan duce cac tai lieu neu tren, Cong Tyse xem xet h6 sa, ky va d6ng d~u hop phap vao ba (03) ban HQ'p D6ng Tham Gia BanHang Da C~p duce giri d~n va giri lai met (01) ban HQ'pD6ng nay cho Nha Phan Ph6i,met (01) ban hop d6ng cho nguoi bao tro theo duong buu dien, chuyen phat nhanh hoactnrc tiep tai Cong Ty tuy thuoc vao yeu cfru cua Nha Phan Ph6i.

- Nha Phan Ph6i se nhan lai mot (01) ban HQ'pD6ng Tham Gia Ban Hang Da C~p da: c6chtr ky va con dau hop phap cua Cong ty va thong bao cho Cong Ty sau khi nhan duceHQ'pD6ng.

2. Quy Trinh Bao T~o vs cAp The Thilllh Vien Sau Khi Ky K~t HQ'p BAng

a. Quy trinh dao tao:

- Nha Phan Ph6i phai thu xep tham gia Chirong Trinh Dao Tao Co Ban do Cong tyt6 chirc va dff thong bao cu the v~ thoi gian, dia diem den Nha Phan Ph6i. Nha Phan Ph6i phaimua Tai Lieu Dao Tao duce cung clip boi Cong Ty voi rmrc phi 150.000 d6ng de phuc vuChuong Trinh Dao Tao Co Ban. Phi cua cac Tai Lieu Dao Tao eo the duce cong b6 tuy tirngthai, diem theo quyet dinh cua Cong Ty sau khi duce chap thuan tu eo quan Nha mroc eo tharnquyen,

Trinh tl! dao tao: Bai giang - Thuyet trinh - Thuc hanh - Cau hoi va tra loi.

Thanh phdn tham du: cac Nha Phan Ph6i moi ky Hop D6ng voi Cong ty, chiratham gia hoac chtra hoan thanh Chuong Trinh Dao Tao Co Ban. MQt khoa dao tao t6i da 50 NhaPhan Ph6i.

Dia didm dao tao: Tai tru sa Cong ty s6 117 Dien Bien Phu, phuong Da kao,quan 01, TP.HCM; hoac tai Chi nhanh, Van phong dai dien cua cong ty hoac tai dia diem khacnoi Cong ty t6 chirc cac su kien phu hop voi quy dinh cua phap luat.

B6 tri phong dao tao: theo hinh chtr U hoac theo phong each phong h9C.

Thai gian t6 chuc: Tuy theo s6 hrong nha phan phoi moi ky Hop d6ng. T6i thieumot thang 4 l~n.

Thai luong: 4 buoi, m6i buoi 3 gio

Phi tham gia khoa h9C:Mi~n phi.

Tai lieu giang day: Tai Li~u Dao Tc;to

DiJu kien va danh gia hoan thanh Chuong Trinh Dao Tao CO' Ban: Nha PhanPh6i phai tham gia d~y du noi dung dao tao. Cuoi bu6i dao tao, Cong Ty se t6 chirc lam baikiem tra v~ cac noi dung dao tao eo ban va danh gia dat hoac khong dat. Trong tnrong hopkhong dat, Nha Phan Ph6i se phai tham gia khoa dao tao tiep theo.

Luu y: Day la chuong trinh dao tao eo ban cho cac nha phdn phoi moi kY hop d6ng voicong ty. Quy trinh nay khong ap dung cho cac chuong trinh dao tao ndng cao va chuyen sdu ticCong ty.

=

b. Quy trinh cAp chimg chi hoan thanh khoa dao tao eo ban

Trong thoi han rrnroi lam (15) ngay ke tu ngay ket thuc Chirong Trinh Dao Tao Co Ban, NhaPhan Ph6i duce danh gia dat se duoc Cong Ty clip Chirng Chi Dao Tao Co Ban V~ Ban HangDa clip theo m~u quy dinh cua Nha mroc,

c. Quy trinh cAp the

Trong thoi han nam (05) ngay ke tu ngay clip Chirng Chi Dao Tc;toce Ban V~ Ban Hang Daclip, Cong Ty se clip The Thanh Vien cho Nha Phan Ph6i theo m~u quy dinh cua Nhamroc.

Tlit ea cac Nha phan phoi duce cong nhan khi duce clip The thanh vien. Tlit ea cac Nha phan phoise phai luon mang theo The thanh vien dang eo hieu lire tai moi thoi diem tien hanh blit ky hoatdong kinh doanh hoac dam phan nao, va phai dung the thanh vien va clnrng minh nhan dan de xacminh tu each ban than. C~n phai xuat trinh The thanh vien de tranh cac sai sot trong luc mua ban

cac san pham. Chi nhtrng the dang eo hieu hrc moi duce chap nhan. Nha phan phoi phai mangtheo the do Cong ty cfrp va mot ban photo Clurng minh thu da duce cong chirng tai dia phuong,Cac Nha phan ph6i se phai thuc hien theo cac huong dfrn cua Nha mroc v~ viec ban hang theophirong thirc da cap,

3. Thanh Tmin Cac Khmin Thuong

a) Cong ty cung cfrp thong tin cho Nha phan phoi thong qua dia chi website: www.elken.comlvn.Cac thong tin duoc Cong ty cung cfrp bao g6m cay h~ thong cua Nha phan phoi; cay bao trocua Nha phan phoi, lich sir mua hang va phat sinh cac loai hoa hong cua Nha phan phoi, cacnQi dung khac lien quan (neu eo) ...). Vao ky tinh thuong, cac khoan hoa hong ti~n tlnrong, loiich kinh t~ khac duce tu dong tinh tren h~ thong va Nha phan phoi eo th~ truy cap d~ nhanthong tin.

b) Chi Phieu Ti~n Thuong hang thang, ngoai tnr Chi Phieu Thirong Cuoi Nam, se duce phathanh cham nhat vao ngay 28 cua thang sau; trong mot s6 tnrong hop, viec thanh toan eo th~ bicham tr~ rnot vai ngay vi nhtrng ly do khach quan ngoai sir kiem soat cua Cong Ty.

c) Khi nhan diroc Bang Ke Khoan Thirong hang thang, nha phan phoi phai kiem tra, dam bao cacs6 lieu la chinh xac. Nha phan phoi duoc quyen yeu c~u Cong Ty kiem tra lai s6 lieu trongvong 14 ngay k~ tu ngay phat hanh Bang Ke, neu khong, Bang Ke Hoa Hong se duce xem lahoan toan chinh xac.

4. Quy Trinh Xfr Ly Vi Ph~m Quy T~c Hoat DQng cua Cong Ty Elken

a) Vi pham Quy T~c Ho~t DQng va Hqp D6ng Tham Gia Ban Hang Da Cfrp cua Cong Ty Elkenla mot vfrn d~ nghiem trong va bi xem la vi pham Hop Dong Nha Phan Ph6i. No khong chi gayanh hirong tieu C1,l'Cd~n hoat dong kinh doanh cua nha phan phoi lien quan ma con anh hirongd~n nhtrng nguoi khac. Dong thoi, no cling d~ lai hinh anh khong t6t va frn nrong tieu C1,l'Ctrong cong chung, cac phirong tien truyen thong va cac eo quan quan ly chirc nang v~ CongTy, d6i tac cua Cong Ty, nhan vi en Cong Ty, c6 dong, Ban Giam D6c Cong Ty.

Cong Ty dira ra nhirng huong dfrn va hirong xir ly khi xay ra tnrong hop vi pham. Tuy theormrc dQ nghiem trong, Cong Ty se eo nhirng each xir ly phi! hop d6i voi cac nha phan phoi lienquan. Khi xay ra vi pham, Cong Ty ap dung quy trinh xu ly sau day:

i) Khi xay ra vi pham Quy T~c Ho~t DQng va Hqp D6ng Tham Gia Ban Hang Da Cfrp cuCong Ty Elken, ngiroi phan anh van d~ bi cho la vi pham phai thong bao ngay l~p c choCong Ty. Nguoi phan anh se di~n vao mfru Dan Yeu C~u/ Khi~u N~i Dich Vl' achHang, cung cfrp c~c chi ~i~t lien quan d~n s~ viec bi cho la vi pham, Nguoi phan,~ i iingphai thong bao den tuyen tren cua minh ve nhtrng phan anh ho da thong bao ong

0"'-Ty.

ii) Khi nhan duce phan anh, Cong Ty se thong bao cho nha phan phoi lien quan biet va d~nghi ho nhanh chong phan h6i va cho ho Co'hoi giai thich su viec bi cho la vi pham QuyT~c Ho~t DQng va Hqp D6ng Tham Gia Ban Hang Da Cfrp cua Cong Ty Elken.

iii) Tnrong hop nhan thay thong tin cung cfrp boi nguoi phan anh va nha phan phoi lien quanchua d~y du, Cong Ty eo quyen yeu c~u m6i ben cung cfrp them thong tin. Tai thoi diembfrt ky, Cong Ty eo quyen gifr lai cac khoan thuong cua nha phan phoi tinh theo chirongtrinh tra tlurong va cac chien dich quang ba san pham, cac khoan thuong khuyen khich

HIHNAT

AM

khac va thu hoi cac quyen loi va cac loai v~t dung, trang bi cho den khi c6 k€t qua di€utra cuoi cling cua Cong Ty.

iv) Khi da c6 dfry du thong tin lien quan d€n SlJ viec bi cho la vi pham Quy T~c Hoat Dongva Hqp B6ng Tham Gia Ban Hang Ba Cfrp cua Cong Ty Elken, Cong Ty se lam viec voinha phan phoi vi pham dS dam bao cac vi pham d6 khong lap lai. Trong tnrong hop cfrnthiet, phan anh v€ viec vi pham se duce d~ trinh len cfrp cao hon dS thao luan them voi SlJ

tham van cua cac nha phan phoi hang dfru va Ban Giam B6c. Tuy vao rmrc dQ vi pham,mire dQ thiet hai, thirc t€ hoan canh vi pham, cac y€u t6 tac dong khach quan va chu quan,Cong Ty c6 thS ap dung hinh thirc dinh chi hoac cham dirt Hop B6ng Tham Gia BanHang Da Cfrp d6i voi nha phan phoi vi pham.

v) Cong Ty se cham dirt Hop Dong Tham Gia Ban Hang Da Cfrp d6i voi nha phan phoi vipham trong tnrong hop nha phan phoi vi pham mot trong nhtrng hanh vi bi nghiem cfrmtheo quy dinh cua phap luat lien quan d€n hoat dong ban hang da cfrp.

vi) Neu Cong Ty nhan thay ring each duy nhat dS sua chtra vi pham la dinh chi hay chamdirt hoat dong phan phoi cua nha phan phoi vi pham, Cong Ty se giri thu thong bao d€nnha phan phoi lien quan v€ quyet dinh cua Cong Ty. Thu nay se duoc giri bang buu diend€n dia chi dang ky cuoi cling cua nha phan phoi thS hien tren h~ thong dfr lieu cua CongTy va dau buu dien se duce xem la can cir xac nhan thu da duce nhan. Trong tnrong hopnha phan phoi bi dinh chi hoat dong, Cong Ty ciing se giri thong bao nQi dung chinhnhtrng phan anh v€ nha phan phoi, ngoai viec thong bao cac buoc nha phan phoi phaithirc hien dS dieu chinh lai hanh vi cua minh ciing nhu thoi han ho phai thuc hien xong.

vii) N€u nha phan ph6i bi dinh chi hoat dong khong thirc hien duoc cac biroc di€uchinh hanh vi cua minh trong thoi han da thong bao, nha phan phoi d6 se bi cham dirtHqp B6ng Tham Gia Ban Hang Ba Cfrp.

Cong ty c6 quyen yeu cfru nha ph an phoi vi pham Hop dong tham gia ban hang dacfrp b6i thuong thiet hai (bao gom ea cac chi phi phap ly n€u c6) cho Cong ty vakhach hang phat sinh tu hanh vi vi pham cua nha phan phoi,

ix) Khi cfrn thiet, Cong Ty c6 quyen chinh sua hoac thay d6i bfrt cir phan nao cua quy trinhtren. Cac sua d6i se c6 hieu hrc sau khi duoc dang ky voi eo quan c6 thAm quyen va thongbao cho Nha phan phoi.

b) Cong ty se giri thong bao bang van ban v€ viec cham dirt hop d6ng tham gia ban hang da d.pd~n nha phan phoi tnroc ngay du kien cham dirt Hop Dong Tham Gia Ban Hang Da Cfrp t6ithieu la 10 ngay lam viec.

viii)

5. Chia Se Thong Tin Cua Nha Phan Ph6i

a) Nha phan phoi phai chia se thong tin v€ sari ph Am kinh doanh theo phuong thirc da cfrp vaChirong Trinh Tra Thuong cua Elkenmot each trung thuc va cong bingo Nha phan ph6ikhong duce phep ph6 bien va dua ra thong tin thieu chinh xac va sai SlJ th~t v€ Cong Ty vasan pham cua Cong Ty.

b) Nha phan phoi phai thong bao ra rang rang, cac chuong trinh cua Cong Ty d€u dua tren viecban cac san pham cua Cong Ty. Cfrn phai thong bao ra rang rang loi nhuan kinh doanh chi eodiroc thong qua n6 hrc va SlJt~n tarn trong cong viec.

c) Nha phan phoi khong duce dua ra bc1tky tuyen b6 nao ngoai nhtrng noi dung ghi ra trong tailieu cua Cong Ty vaJ hoac tren nhan san pham, N~u uy tin cua Cong Ty bi t6n hai vi ly donay, nha phan phoi lien quan phai hoan toan chiu trach nhiem d6i voi tc1tea cac phi t6n hoacthiet hai phat sinh. Ngoai ra, nha phan phoi khong eo quyen rang bU9Choac dira Cong Tytham gia vao bc1tky viec giai quyet nao lien quan d~n cac phi t6n va thiet hai do.

d) MQi tuyen b6 lien quan d~n san pham va each sir dung phai phu hop voi chinh sach va quydinh cua Cong Ty

6. Nhan Mac vs Bao Bi D6ng G6i

a) Nha phan phoi khong duoc phep thay d6i, dan lai nhan mac, dong goi lai san pham, cotbo lai, thao roi ra, hoac thay d6i bc1tcir phan nao cua san pham hoac ban san pham cuaCong Ty diroi bc1tky ten hay nhan mac nao khac ngoai nhan cua Cong Ty.

b) MQi san pham cua Cong Ty phai duce tiep thi va ban diroi hinh thirc va bao bi nguyenmftu cua san pham,

c) Nha phan phoi khong duce tnmg bay hoac ban cac san pharn cua Cong Ty tai bc1tky noicong cong hay khu VlJCrieng nao rna khong eo van ban phe duyet truce do cua cong ty.

7. Gia San Pham

a) Khong nha phan phoi nao duoc phep ban san pham cua Cong Ty voi gia thap hon hoac caohon gia quy dinh tai Danh Muc San Pham Kinh Doanh Theo Phuong Thirc Ban Hang DaCc1pd~ kiem Ioi hoac thuc dfry doanh s6 ban hang.

b) Hanh dong nay eo th~ dftn d~n viec Cong Ty cham dirt HQ'pB6ng Tham Gia Ban Hang DaCc1pvoi nha phan phoi vaJ hoac ap dung nhirng bien phap phap ly cfrn thiet,

c) Ban san pham Cong Ty voi gia ban thap hon hoac cao hon, theo quy dinh a day, eo nghia la:

i) Tc1tea cac san pham cua Cong Ty se duce ban voi Gia Ban Le do Cong Ty quy dinh taiDanh Muc San Phfrm Kinh Doanh Theo Phirong Thirc Ban Hang Ba Cc1p. Khong nhaphan phoi nao duce phep nang hay ha gia ban cua bc1tky san pharn nao.

ii) Khong nha phan phoi nao duce phep tu thuc hien khuyen mai tnr khi duce SlJchap thuanbang van ban cua Cong Ty tnroc do.

iii) San pham nhan duce tu cac chuong trinh khuyen mai cua Cong Ty phai duoc ban theogia ban le cua san pham.

iv) Nha phan phoi khong duoc phep xui giuc, khuyen khich, tu y cho phep hay huong dftntuyen diroi c~t giam khoan thuong nhan duoc va dung khoan ti€n do thirc hien cac bienphap canh tranh gia v€ gia.

v) Nha phan phoi khong duce phep ban lai san pham cua Cong Ty cho cac tuyen duoi,tuyen ben hoac cac nhom khac ma khong n9P bao cao ban hang cho Cong Ty.

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vi) Nha phan phoi khong duce mua/ ban lai san pham cho nhan vien Cong Ty va nguoc lai,

8. Bao hanh

Cong Ty cam k~t thirc hien nghiem chinh nghia vu bao hanh San PhAm d6i voi cac San PhAmduce bao hanh theo Di~u 21 Luat Bao V~ Quyen Loi Ngiroi Tieu Dung, cu thS nhu sau:

a. Cung c~p gi~y tiep nhan bao hanh c6 ghi r5 thoi gian thuc hien bao hanh cho Khach Hangtrong tnrong hop cac San PhAm c6 bao hanh;

b. Cung c~p cho Khach Hang San PhAm, linh kien, phu kien tuong W dS sir dung tarn thoi hoacc6 hinh thirc giai quyet khac duoc Khach Hang chap nhan trong thoi gian thirc hien baohanh;

c. D6i San Pham, linh kien, phu kien moi nrong W hoac thu h6i San Pham, linh kien, phu kienva tra lai ti~n cho Khach Hang trong tnrong hop het thoi gian thirc hien bao hanh ma khongsua chtra duce hoac khong khac phuc duce l6i;

d. D6i San Pham, linh kien, phu kien moi nrong W hoac thu h6i San PhAm va tra lai ti~n chonguoi tieu dung trong tnrong hop da thuc hien bao hanh hang h6a, linh kien, phu kien tu bal~n tro len trong thoi han bao hanh ma v~n khong khac phuc duce l6i;

e. Chiu chi phi sua chtra, van chuyen San Pham, linh kien, phu kien d~n noi bao hanh va tu noibao hanh d~n noi cir tru cua Khach Hang;

f. Chiu trach nhiem v~ viec bao hanh San Pham, linh kien, phu kien cho Khach Hang ea trongtnrong hop uy quyen cho t6 clnrc, ea nhan khac thirc hien viec bao hanh.

Theo quy dinh v~ bao hanh San PhAm, cac Nha Phan Ph6i c6 trach nhiem nhan va giao lainhirng San Pharn bi hang cho Cong Ty hoac Khach Hang c6 thS tnrc tiep d~n Cong Ty dSduce bao hanh tu Cong Ty.

Cong Ty chiu trach nhiem dam bao chat hrong San PhAm ban cho Khach Hang dung voithong tin da cong b6. Nha Phan Ph6i c6 trach nhiem cung c~p cac thong tin v~ ch~t hrongdung voi thong tin ma Cong Ty cung cap, Trong tnrong hop c6 khieu nai v~ chat hrong SanPham, Nha Phan Ph6i c6 trach nhiem thong bao voi Cong Ty ngay l~p tire khi nhan ducekhieu nai nay.

- Khi nhan San Pham, Nha Phan Ph6i phai kiSm tra San PhAm nham dam bao du s6 hrong vabao bi con nguyen ven. Cong Ty khong chiu trach nhiem voi 16i cua cac San Pham ma khongdo l6i cua Cong Ty.

9. Quy Trinh Th\l'c Hien Vi~c Mua L~i San Pham

- Trong vong 30 ngay kS tu ngay NPP nhan hang tu Cong Ty, Nha Phan Ph6i c6 quyen gui donyeu c~u mua lai San PhAm toi Cong ty bang emai, qua duong buu dien hoac giri tnrc ti~p.

- Dieu kien mua lai san pham:

a) San pham con han str dung;

b) San pham con nguyen bao bi, tern, nhan;

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c) Yeu d.u mua lai duce thuc hien trong thoi han 30 ngay k~ tu ngay Nha Phan Ph6i nhan hang.

- Trong vong 15 ngay lam viec k~ tu ngay nhan duoc yeu c~u mua lai hang, Cong Ty va NhaPh an Ph6i se thirc hien thu tuc mua lai hang. Theo do, Nha Phan Ph6i ti~n hanh ban giao hang h6amua lai cling voi H6a don va phieu thu, phieu xufit kho. Cong ty ti~n hanh nhan lai hang va ki~mtra hang h6a. Cong ty thong bao s6 luong hang h6a dat di~u kien mua lai va ly do tu choi viecmua lai d6i voi s6 hang h6a khong dat di~u kien mua lai.

Cong Ty va Nha Ph an Ph6i thong nhat s6 ti~n Cong Ty se thanh to an lai cho Nha Phan Ph6iphu hop voi quy dinh tren day.

Trong vong rmroi (10) ngay lam viec k~ tu ngay hai ben thong nhat v~ s6 tien hoan tra, CongTy se thirc hien viec thanh toan cho nha phan phoi.

10. Quang Cao vs Sfr Dung Ten

a) Nha phan phoi khong duoc quang cao cac san pham vaJ hoac Chirong Trinh Tra Thuong cuaCong Ty ma khong c6 SlJ dong y bang van ban tnroc do cua Cong Ty. Nha phan ph6i phai sirdung chinh xac ngon tu su dung trong cac tai lieu in fin cua Cong Ty.

b) Ngoai cac tai lieu Cong Ty cung cfip vaJ hoac ban cho nha phan phoi, nha phan phoi khongduce sir dung ten Cong Ty, bieu tirong (lo-go) cua Cong Ty vaJ hoac cac bieu tnrng khac cuaCong Ty n~u khong c6 SlJ chap thuan bang van ban truce do cua Cong Ty. Khi h~t thoi han,tarn dung/ cham dirt hoat d(>ng ph an phoi, nha phan phoi phai:

i) Thao gO' va cham dirt viec sir dung cac dfiu hieu cua Cong Ty vaJ hoac cac bieutnmg khac cua Cong Ty; va

ii) Khong duce sir dung ten, dfiu hieu, nhan mac, van phong pham, ten san pham, banquyen, m~u thi~t k~ vaJ hoac bfit cir tai lieu in fin nao lien quan d~n san pham cua CongTy.

c) Nha phan phoi khong duce phep dang ky hoac su dung bfit ky (cac) ten, (cac) thirong hieu,(cac) bieu tirong hoac (cac) ten san pham cua Cong Ty trong bfit ky trang web, dia chi URL,ten mien, quang cao da phuong tien dien tu hoac bfit ky hinh thirc quang cao nao khac.

11. Bao TrQ' Cheoa) Khong duce phep Bao Tro Cheo, Bao Tro Cheo theo quy dinh 6 day c6 nghia la:

i) Bang ky moi cho 1 nha phan phoi dang hoat dong trong nh6m khac.ii) Bang ky nha phan phoi cho vg khi chong dang la nha phan phoi hoac nguoc lai.iii) Bang ky lam nha phan phoi moi duoi SlJ bao tro cua rnot nha phan phoi khac trong khi

quyen phan phoi cua minh v~n con hieu lire.iv) Cho phep nhtrng nguoi khac hoac ho hang su dung quyen phan phoi cua nha phan phoi

d~ hoat d(>ng.b) Trong tnrong hop Bao Tro Cheo, Cong Ty se ap dung nhtrng bien phap sau:

1i) Nguoi dang ky moi cho nha phan phoi thuoc nh6m khac se bi cham dirt hoat dong.ii) Tfit ea cac nha phan phoi lien quan se duce chuyen v~ ngiroi bao tro ban d~u.2i) N~u nguoi vc hoac chong "A" cua nha ph an phoi "B" dang ky vao mot nh6m khac,ii) "A" se bi cham dirt hoat dong va tfit ea cac nha phan phoi tuyen duoi cua "A" se duce

chuyen cho "B".3i) N~u nha phan phoi "A" bi phat hien su dung quyen phan phoi cua nguoi khac hoac

nguoi than "B" dang hoat dong trong nh6m khac d~ ti~n hanh hoat dong kinh doanh.

ii) "B" ~e bi cham dirt hoat d<)ngva tfrt ea cac nha phan phoi tuyen diroi cua "B" se duocchuyen cho "A".

c) Cong Ty eo quyen:i) Gift lai cac khoan thuong phat sinh tu hanh vi vi pham cua nha phan phoi,ii) Cham dirt hop d6ng tham gia ban hang da c~p voi nha phan phoi vi pham, tuy theo S\I suy

xet cua Cong Ty.

12. Xin ChAm DUi, Tarn Hoan, B] Cham DUi Hoat Dl}ng, Ch~t ho~c Khong Du Nang LucHo~t Dl}ng Phan PhBi

a) Nha phan phoi duy tri mire t6i thieu la 1 SV (PS) trong b~t ky thang SV nao trong thoi gianlam nha phan phoi thi quyen phan phoi cua ho se duce duy tri trong 12 thang tiep theo k€ tuthang SV ma ho mua hang l§.n cu6i cling. N~u khong, quyen phan phoi cua ho se tu d9ng bicham dirt vao cuoi thang SV thir 12.

b) Nha phan ph6i da h~t thoi han hoat dong chi eo th€ n9P don xin lam nha phan phoi lai sau 14ngay k€ tir ngay het han.

VD: neu quyen phan phoi h~t han vao thang SV8 2014 (16/9/2014) thi viec n9P don dang kynha phan phoi moi chi eo th€ thuc hien tu ngay 1/10/2014.

c) B~t ky nha phan phoi nao ciing eo th€ giri van ban cho C6ng Ty d€ d~ nghi cham dirt hoatdong phan phoi cua minh. Cac tuyen duoi cua nha phan phoi se duoc chuyen cho tuyen tren/nguoi bao tro.

d) Tnroc khi xin tai dang ky lam nha phan phoi cua Cong Ty, nha phan phoi phai cho d~n khi 4-quyen phan phoi h~t han (12 thang k€ tu l§.n mua hang cu6i cling) hoac sau (6) thang sau khi Q~

EIken nhan duce don xin cham dirt hoat dong, tuy thoi gian nao d~n sau, hoac mot thoi gian nao 1khac tuy theo quyet dinh cua C6ng Ty. ~ El

~~e) Nha phan phoi ciing eo th€ giri van ban cho C6ng Ty d~ nghi tarn hoan hoat d9ng phan phoi ~cua minh. Sau khi thirc hien viec nay, neu muon tai dang ky lam nha phan phoi, nguoi dang tarnhoan hoat dong phan phoi phai cho d~n khi quyen phan phoi h~t han (12 thang k€ tu l§.n muahang cuoi cling).

f) Nha phan ph6i da xin cham dirt, tam hoan, hoac bi cham dirt quyen phan phoi khong eoquyen tham gia vao b~t ky heat d9ng nao lien quan d~n viec xay dung va phat trien h~ thongphan phoi cua Cong Ty du la tnrc ti~p hay gian tiep, HQ khong duce phep tu nhan minh la nhaphan phoi cua Cong Ty va phai cam ket khong gay anh hirong d~n cac nha phan phoi dang hoatd9ng, nhan vien hoac cac dai ly cua Cong Ty hoac chi nhanh Cong Ty diroi b~t ky hinh thirc naoeo th€ gay phuong hai, b~t loi d6i voi hoat dong hoac hinh anh cua Cong Ty. .,g) B~t cir nha phan phoi nao da xin cham dirt hoat d9ng hoac quyen phan phoi bi din' ~ 'Icham dirt se bi m~t c~p bac phan phoi va toan b9 Chirong Trinh Tra Thuong Cua EIke··quyen va loi ich, vi tri iru tien ap dung d6i voi ~a phan phoi do se bi cham dirt va Cong L~

tha~h toan cac khoan thuan!? va quy con lai (neu cOl sa~ khi tnr di cac chi phi ~ir ly. H~~t~oJgtuyen diroi cua nha phan phoi noi tren se duce chuyen den ngiroi bao tro tnrc tiep cua nh'r anphoi do.. Nha phan phoi sau khi da xin cham dirt hoat dong hoac quyen phan phoi bi dinh chilcham dirt eo th€ dang ky xin lam nha phan phoi moi sau khi eo sir chap thuan cua Cong Ty vaphu hop Di€m (9d) tren day.

h) B~t ctr ai tai dang ky lam nha phan phoi cua C6ng Ty se khong duce dua ra b~t ky yeu c§.unao lien quan d~n cac khoan thuang, c~p b~c hay vi tri ma hQ da hu6ng ho~c da n~m gift tru6ckhi xin ch~m dUt ho~t d9ng phan ph6i ho~c quy~n phan ph6i bi dinh chil ch~m dUt.

i) Khi nha phan phoi qua doi, mat kha nang hay c6 vfin de ve sire khoe, quyen phan phoi vaquyen IQ'i cua ho se duce chuyen sang nguoi thu huong duce neu ra trong Thir Chi Dinh va/hoac cac tai lieu khac do Cong Ty quy dinh, phu hop voi phap luat cua nuoc sa tai, Tuy nhien,trong tnrong hop heat dong phan phoi chung (vi du: vo! chong), khi mot trong hai ngiroi quadoi, moi quyen han, chirc danh, IQ'i ich, IQ'inhuan trong hoat dong phan phoi chung d6 se ducegiao cho ben con lai.

j) Cong ty c6 quyen yeu cAu boi thuong thiet hai d6i voi nha phan phoi xin cham dirt hoatdong, tarn hoan hoac bi cham dirt quyen phan phoi n€u ho vi pham HQ'p D6ng Tham Gia BanHang Da cfip va Quy T~c Hoat Dong Cua Cong Ty Elken hoac tham gia vao bfit ky hanh dongnao gay ra thiet hai ve tai chinh hoac cac thiet hai khac d6i voi Cong Ty.

13. Nguyen T~c Bao TrQ'

a) Vi~c thay d6i ngiroi bao tro duoi bfit ky hinh thirc nao deu bi coi la vi pham chinh sach cuaCong Ty. Cong Ty se khong chap nhan bfit ky yeu eAu nao thay d6i ngiroi bao tro.

b) Mot nha phan phoi duce bao tro boi hai hay nhieu nha phan phoi la vi pham chinh sachCong Ty. Trong tnrong hop nay, Cong Ty se cham dirt quyen phan phoi cua ho,

c) Nha phan phoi khong c6 quyen de nghi thay d6i nha bao tro hoac chuyen nhuong mot ph Anhay toan b('>nh6m ea nhan minh.

14.K~t Hon

a) N€u hai nha phan phoi k€t hon voi nhau ma ea hai deu khong phai la Thanh Vien Hoi DongNha Quan Ly Diamond (DCM) hoac Nha Quan Ly Diamond (DM), quyen phan phoi cuamot trong hai nguoi se W dong cham dirt.

b) N€u mot trong hai nha phan phoi ket hon voi nhau la DCM hoac DM, thi quyen phan phoicua nguoi kia se bi chfim dirt va thay th€ boi quyen phan phoi chung cua hai nguoi. Tuy vay,h~ thong tuyen duoi cua nguoi bi cham dirt quyen phan phoi se khong thay d6i, dieu nay c6nghia la tuyen duoi cua nha phoi da cham dirt quyen phan phoi se duce chuyen len d€n tuyentren cua nha phan phoi d6.

c) Neu ea hai nha phan phoi deu la DCM va DM thi quyen phan phoi ea nhan cua ho se viln giftnguyen tinh trang ban dAu. Tuy nhien, cap VQ'chong nay c6 th~ nop don de nghi cham dirtquyen phan phoi cua mot nguoi d~ tro thanh mot nha phan phoi don le, trong twang hop nayh~ thong tuyen duoi cua nguoi cham dirt quyen phan phoi se khong thay d6i, dieu nay c6nghia la tuyen duoi cua nha phoi da cham dirt quyen phan phoi se duce chuyen len tuyentren cua nha phan phoi d6.

d) Cac nha phan phoi quy dinh tai Di~m (l4a), (l4b) va (14c) tren day phai nop cho Cong Tyban sao gifiy chirng nhan dang ky ket hon cua minh. N€u nha phan phoi khong cung cfip cacgifiy to tren se bi coi nhu vi pham Quy T~c Hoat Dong cua Cong Ty Elken.

e) Cong Ty c6 toan quyen chfim dirt quyen ph an phoi cua nha phan phoi n€u Cong Ty phat hiennha phan phoi va/ hoac nguoi hon phoi cua ho (cho du c6 dang ky k€t hon hay khong) vipham Quy T~c Heat Dong cua Cong Ty Elken.

f) Met nha phan phoi chi c6 th~ huong quyen IQ'itrong mot quyen ph an ph6i cua minh, tnr cactnrong hop sau:

i) Khi hai nha phan phoi k€t hen voi nhau thuoc quy dinh tai Di~m (l4c).

ii) Khi nha phan phoi dang hoat dong mua lai mot quyen phan phoi khac.

.KEN

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iii) Khi mot nha phan phoi (nguoi chuyen nhuong quyen phan phoi) yeu d.u dira ten ngiroinhan quyen ph an phoi vao trong quyen phan phoi cua anh ta d~ thuan tien cho vicechuyen nhuong quyen phan phoi trong tnrong hop anh ta qua doi. Nguoi nhan quyenphan ph6i phai la nguoi than g~n nhat: vc, chong hop phap, cha, me, con hoac anh chi emruot. Viec chuyen nhuong quyen phan phoi phai kern theo cac giay to' lien quan. Ten cuanguoi chuyen nhuong quyen phan phoi se tiep tuc duy tri trong quyen phan phoi cua anhta cho d€n khi qua doi va giay to' hoach dinh phan chia tai san phai duce cung c~p choCong Ty. Viec chuyen quyen ph an phoi phai tuan theo cac di€u kien va quy dinh cuaCong Ty va phai eo sir chap thuan bang van ban tu tnroc cua Cong Ty.

g) Nha phan phoi phai thong bao v~n d~ tren day cho Cong Ty, neu khong nha ph an phoi se bicoi nhu dfl vi pharn Quy T~c HO';1tDong cua Cong Ty Elken.

15.Ly Hon

a) Khi quyen phan phoi bi phan chi a vi ly do ly hon, viec phan chia quyen phan phoi phai ducextr ly theo each khong anh huong b~t 19i d€n quyen 19i cua cac nha phan phoi khac trongcung tuyen bao tro.

b) Trong su6t thoi gian giai quyet ly hon, khong mot ben nao diroc phep hoat dong hoac thamgia vao b~t ky hoat dong kinh doanh ban hang tnrc ti€p nao khac.

c) Vg chong khi ly hon se thoa thuan voi nhau va mot trong hai ngiroi se nQP "Don Cham DillQuyen Phan Ph6i" cho Cong Ty.

d) Ben xin cham dill quyen phan phoi, sau khi khi hoan t~t thu tuc cham dill quyen phan phoi,eo th~ tai dang ky him nha phan phoi diroi mot nha bao tro moi. Trong tnrong hop phat sinhthem nhirng tranh chap khac tu viec ly hon nhung nam ngoai sir ki~m soat cua Quy T~c HO';1tDong cua Cong Ty Elken, Cong Ty se xir ly theo quy dinh cua luat phap lien quan cua nuocsa tai,

16. Ban Quyen Phan PhBiVi~c ban quyen ph an phoi phai tuan thu cac di€u kien sau day:

a. Neu nguoi mua quyen phan phoi chua la nha phan phoi cua Cong Ty thi ngiroi mua quyenphan phoi phai dap irng du dieu kien d~ tro thanh nha phan phoi quy dinh tai Di€u 1 cua QuyT~c HO';1tDong nay, phai tham gia chirong trinh dao t';10eo ban, duce c~p chimg chi hoanthanh chuong trinh dao t';10eo ban va the thanh vien thi moi duce tham gia hoat dQng banhang da c~p cua Cong Ty.

b. Chi nhirng quyen phan phoi dang trong tinh trang t6t, tu c~p DM (DCM) tro len va khong vipham Hgp D6ng Tham Gia Ban Hang Da C~p va Quy T~c HO';1tDQng cua Cong Ty Elkenmoi eo th~ duoc ban. Nha phan phoi phai lam don d~ nghi Cong Ty chap thuan tnroc khithuc hien viec ban quyen phan phoi. Cong Ty se xem xet tieu chuan va kha nang quan ly cuanguoi mua. Viec ban quyen phan phoi phu thuoc vao sir d6ng va chap thuan cua Cong Ty.

c. Viec ban quyen ph an phoi se theo cac thir W uu tien sau day:

i) Vu tien thir nhat

- Nguoi bao tro tnrc tiep cua nha phan phoi

ii) Vu tien thir hai

B~t cir nha phan phoi nao thuoc tuyen tren

~001-:011n

INTIVI~T

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iii) Vu tien tlur ba

M9t trong nhtmg Nha Quan Ly tuyen diroi duce nha phan phoi bao tro

iv) Vu tien tlnr tu

M9t trong nhtrng nha phan phoi trong C6ng Ty eo vi tri Nha Quan Ly hoac cao hon

d. Khi C6ng Ty chfrp thuan viec ban quyen phan phoi, hop d6ng mua ban se duce ky k€t gitrangiroi mua va ngiroi ban. Ban sao hop d6ng mua ban eo dong dfru hop l~ phai duce giri choC6ng Ty d~ luu tnr.

e. Bfrt ky nha phan phoi nao da:ban quyen phan phoi chi eo th~ diroc n9P don dang ky lam nhaphan ph6i cua Cong Ty sau mot nam k~ tu ngay ban quyen phan phoi. Nha phan phoi nay seb~t d~u hoat d9ng tu d~u va khong eo bfrt ky lien quan gi voi cac tuyen diroi tnroc day.

f. Tfrt ea cac khoan thuong tich liiy cua quyen phan ph6i tnroc day se duce thanh toan chongiroi sa htru moi. N€u nguoi sa htru moi cling la nha phan phei cua C6ng Ty thi cac giaithirong va sir cong nhan trong hoat dong phan phoi tnroc day se duce chuyen cho ngiroi sahtru moi. Tuy nhien, ngiroi sa htru moi phai dat duce cac tieu chuan yeu c~u tnroc khi hodiroc nhan cac giai thuong va su c6ng nhan d6i voi quyen phan phoi da:duoc chuyen giao.

g. C6ng Ty khong khuyen khich viec mua ban quyen phan phci nhu la phirong tien thay d6iquyen phan phoi, C6ng Ty se theo d5i chat che cac giao dich nhu vay nham dam bao nhtrngchinh sach quan trong cua C6ng Ty khong bi vi pham,

h. C6ng ty eo quyen khong chap thuan bfrt ky heat d9ng ban quyen phan phoi ma khong c~ndua ra bfrt ky ly do nao.

16. Cae Ho~t DQng Bj Nghiem eftm

Nha phan phoi khong duce phep:

a) Vi pham nhfrng hanh vi bi nghiem cfrm theo quy dinh cua phap luat lien quan d€n hoatd9ng ban hang da cfrp;

b) Ganh chiu bfrt ky nghia vu phap ly hay khoan no nao diroi danh nghia C6ng Ty hoac daidien C6ng Ty;

c) Soan thao hoac chinh sua hoac thay d6i hoac huy bo bfrt ky hop d6ng nao diroi danhnghia C6ng Ty;

d) Thay mat va dai dien Cong Ty dam phan, tham gia ky k€t hop d6ng ve! hoac cac thoathuan;

e) Bao tro hoac l6i keo, hoac c6 gang bao tro hoac loi keo nha phan ph6i khac cua Cong Tytham gia vao bfrt ky hoat d9ng mua ban, kinh doanh hoac nghe nghiep nao khac canh tranhvoi C6ng Ty;

f) L6i keo nha phan phoi khac cua C6ng Ty tham gia mua bfrt ky san pham nao khong phaicua C6ng Ty hoac tham gia bfrt ky eo hoi, hoat dong mua ban hoac nghe nghiep khac eo tinhchat canh tranh voi C6ng Ty;

g) Tham gia hoac quan tarn d€n viec ban bfrt ky san pham va hang hoa nao khong phai cuaC6ng Ty trong bfrt ky heat dong mua ban, kinh doanh hoac nghe nghiep nao mang tinh chatcanh tranh voi C6ng Ty, du la gian ti€p hay tnrc tiep, du la nguoi dung d~u, ngiroi h6 tro, daily, hay nguoi duce cfrp phep;

=517-IG 1'HH:RNAHAM

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h) Tao anh huong d~n cac nha phan phoi dang hoat dong, nhan vien hoac cac dai ly cuaCong Ty hoac chi nhanh Cong Ty duoi bfrt ky hinh thirc nao eo th~ gay phuong hai, bfrt loid6i voi hoat dong hoac hinh anh cua Cong Ty;

i) Lien quan d~n bfrt ky san pham truyen thong nao lien quan d~n thong tin cua t~p doanElken (bao gom ea cac cuoc phong vfrn ea nhan), bao chi/ tap chi/ cac phirong ticn truyenthong khac ma khong eo S\I chap thuan bang van ban cua Cong Ty.

17. Qui Djnh v~ Mi~n Trir

a) Bfrt ky ai, vao bfrt ky thoi diem nao khong th~ thuc hien hoac khong yeu d.u thirc hien cacdieu khoan cua Quy Tic Hoat Dong cua Cong Ty Elken khong eo nghia di~u khoan do trothanh mot tien l~ mi~n tnr, va se khong anh huong d~n hieu lire cua bfrt ky phan nao cua QuyTic Hoat Dong cua Cong Ty Elken va bfrt ky quyen cua ben nao trong viec thirc hien tfrt eava tirng di~u khoan trong Quy Tic Hoat Dong cua Cong Ty Elken.

b) Viec mi~n tnr bfrt ky dicu khoan nao boi Cong Ty chi eo th~ eo hieu hrc khi viec mi~n tnr doduce thong bao bang van ban boi nhan S\I eo trach nhiem va quyen han cua Cong Ty.

18. Thay DAi va; Ho~c Di~u Chinh

Quy Tic Hoat Dong, Chuong Trinh Tra Thuong va danh muc hang hoa kinh doanh theo phuongthirc da cfrp cua Cong Ty da dang ky voi eo quan quan ly eo tham quyen la mot b('>phan khongth~ tach roi cua Hop D6ng Ban Hang Da Cfrp. Cong ty eo quyen sua d6i, b6 sung cac tai lieuneu tren bfrt ky thoi diem nao. MQi sua d6i, b6 sung lien quan d~n cac tai lieu tren se duoc congty cong b6 cong khai tai tru sa, van phong giao dich, dia diem kinh doanh va thong bao toi nhaphan phoi bang van ban va/ hoac thu dien tu. N~u khong d6ng y voi nhtmg sua d6i, b6 sungnay, nha phan phoi eo quyen yeu du cong ty cham dill Hop Dong Tham Gia Ban Hang Da Cfrpsau 10 ngay him viec k~ tu ngay nhan duce thong bao. Sau thoi han nay, cac sua d6i b6 sungnay duce coi la da duce nha phan phoi chap thuan, Viec cham dill va thanh ly hop d6ng theocac quy tic, noi dung quy dinh trong tai lieu truce khi sua d6i b6 sung vao Quy tic hoat dong.

19. Thong Tin Cua Nha Phan Phai

Tfrt ea cac thong tin cua nha phan phoi, lich sir mua hang va cac khoan hoa hong, tien thirongcua nha phan phoi duoc cong ty cung cap thong qua ma s6 cua nha phan phoi, Tuyen tren eo th~kiem tra dfr lieu cua tuyen duoi, va chi duoc kiern tra gioi han trong pham vi ten va ma s6 cuathanh vien tuyen diroi. Ngoai ra, cac thong tin khac se khong duce cung cap khi khong eo S\Idong y cua cac nha phan phoi lien quan. Tuyen diroi khong eo quyen thuc hien bfrt ky cuoc dieutra dtr lieu nao cua tuyen tren.

TJO~

H~ THONG TiNH DIEM ouoc TE eUA ELKEN (GEMS) NHUNG NGUYENTAe VA QUY DINH

1. GEMS ap dung cho moi nha phan phoi dang hoat dong tai cac quoc gia.

2. DO'nThong Bao Nuoc Chu NhaD~ mo rong hoat dong kinh doanh cua ban voi Elken ra quoc t~. Ban phai kich heat ID ToanC~u cua ban tnroc khi thuc hien kinh doanh tai Nuoc Chu Nha, Don Thong Bao Niroc Chu Nhaphai duoc nop cho Cong Ty Elken.

a) Viec dang ky Thong Bao Nuoc Chu Nha hoan toan mien phi.

b) Don Thong Bao Nuoc Chu Nha c6 th€ mua tai van phong Cong Ty Elken.

c) T~t ea cac Ban Thong Bao Nuoc Chu Nha sir dung ID Toan Celucua Quoc Gia Belu Tien.

d) Se khong c6 the thanh vien khi ban n9P don Thong Bao Nuoc Chu Nha.

3. Phan Nhanh Thimh Vien

(Cac) Tuyen bao tro va phan nhanh thanh vien tai Quoc Gia Belu Tien se duce bao luu tai NuocChu Nha.

4. QuAc Gia DAu Tien va Nlf(YC Chu Nha

i) Quoc Gia Belu Tien la noi ma ea nhan/cap VQ' chong da dang ky lelndelu d€ lam nha phanphoi cua Elken.

ii) Niroc Chu Nha la b~t ky quoc gia nao khac, tnr Quoc Gia Belu Tien. B~t cir nha phanphoi nao cling c6 th€ c6 nhieu hon mot (1) Nuoc Chu Nha,

5. Trach nhiem cua nha phan ph6i Elken trong qua trinh kinh doanh tai hai ngoai la phai tontrong triet d€ cac yeu celuva han che cua Niroc Chu Nha trong viec thuc hien kinh doanh, chinhsach thue, cac yeu celu v~ gi~y phep lam viec, kinh doanh. Cac hoat dong kinh doanh phai luonluon phu hop voi quy dinh cua luat phap cua (cac) Niroc Chu Nha.

i) Khi la nguoi mroc ngoai tai cac Niroc Chu Nha, nha phan ph6i phai tuan theo cac chinhsach thue cua dia phuong va nha phan phoi phai thanh toan thue thu nhap ea nhan

ii) o nhtrng quoc gia ma lu~t phap c~m nguoi mroc ngoai tham gia kinh doanh duoi b~t kyhinh thirc nao, nha ph an phoi khong duce hoat dong bao tro cac nha phan phoi.

iii) Viec cham dill quyen phan phoi vi b~t ky ly do nao tai Quoc Gia Belu Tien se tu d9ng dfrnd~n viec cham dill t~t ea cac quyen phan phoi tai (cac) Nuoc Chu Nha. MQi quyen loi, Uti

tien va sir cong nhan se bi cham dirt ngay l~p tire.

iv) Tai cac quoc gia c6 nhtrng yeu celu v~ phap ly va han ch~ d6i voi cac tai lieu in ~n vathong tin hang h6a, nha phan ph6i phai kiem tra voi cac eo quan dia phuong tnroc khi giricac cac tai lieu d6.

6. Chirong Trinh Tra Thmrng Cua Elken

i) Cac di~u khoan va dieu kien trong Chuong Trinh Tra Thuong cua Elken se khong thayd6i tai t~t ea cac quoc gia, ngoai tnr mot s6 tnrong hop c6 mot vai khac biet nho gitra cacquoc gia do di~u kien thi tnrong dia phuong.

ii) Voi h~ thong GEMS, nha phan phoi tai Quoc Gia Belu tien duce phep sir dung cac tuyendat chuan tai t~t ea cac Niroc Chu Nha d€ tinh vao Thuong Danh Cho Ngiroi Lanh Dao voidi~u kien d6 la nhtrng tuyen moi va khong phai la tuyen lap lai cua Quoc Gia Belu Tien. N6ingan gon, h~ thong GEMS chi ap dung d6i voi Thuong Danh Cho Nguoi Lanh Dao,

iii) B6i voi Tlnrong Nha Quan Ly, viec dieu chinh vi tri se duce thirc hien ngay l~p nrc taimroc nha phan phoi dat diroc thanh tich, viec dieu chinh d6 se bi cham khoang rnot thang taicac quoc gia khac. vi tri cao nhat tai quoc gia b~t ky se diroc su dung d€ di~u chinh vi tri taicac quoc gia khac. Tuyen Nha Quan Ly Dat Chuan duce xay dung tai (cac) Nuoc Chu Nhakhong diroc chuyen sang Quoc Gia Belu Tien.

iv) S" Cong Nh~n Theo H~ ThAng GEMSViec tham gia h~ thong GEMS chi anh huong d~n S\I cong nhan va vi tri trong h9i d6ng

tai Quoc Gia Thir Nh~t. Voi h~ thong GEMS, Nha Phan Ph6i sir dung cac tuyen tu Nu6c

Chu Nha d€ diroc cong nhan thanh vien DCM tro len, tnroc het, tai Quoc Gia D~u Tien cuaNha Phan Ph6i, Nha Phan Ph6i it nhat phai la Thanh Vien H~ Th6ng Nha Quan Ly Emerald(ESM) va c6 vi tri tu DM tro len trong thang d6 truce khi duce Cong Ty Cong nhan vi tricua Nha Phan Ph6i la Thanh Vien HQi d6ng Nha Quan Ly Diamond (DCM) tro len sau khidfftinh vao cac tuyen tu Niroc Chu Nha.

7. Do nhtrng yeu c~u v€ kinh doanh va phap ly cua cac quoc gia, nha phan phoi khong duocphep ban le cac san pham cua Elken tu Nuoc D~u Tien sang b~t ky Nuoc Chu Nha nao vanguoc lai,

8. Thrr Tir vii Thong Bao Cac Khoan Thuong

Nuoc Chu Nha se giri thong bao tinh thucng hang thang va cac thu tu khac d~n dia chi diaphuong tai Nuoc Chu Nha duce ghi trong Don Thong Bao Niroc Chu Nha cua nha phan phoi,

9. Luat phap Viet Nam se chi phoi t~t ea cac thoa thuan va b~t ky sua d6i nao d6i voi HQ'pD6ng Tham Gia Ban Hang Da Cap, Quy T~c Heat Dong va Chirong Trinh Tra Thuong cuaCong Ty Elken.

lO.HQ'p D6ng Tham Gia Ban Hang Da C~p, Quy T~c Hoat Dong va Chuong Trinh Tra Thuongcua Cong Ty Elken luon c6 hieu lire ap dung tnr khi c6 nhtrng thay th~ ra rang boi b~t kynguyen t~c va quy dinh khacma Cong Ty dffdang ky voi eo quan nha mroc c6 tham quyen .

~~~N INTERNATIONAL VI~T NAM