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K. Lakshman Shenoy

Contact no: - 9953479958

Email id: - lakshshenoy@gmail.com

RESUME

ACADEMIC QUALIFICATION

Completed intermediate (12th) from C.B.S.E.

Completed Matriculation (10th) from Karnataka board.

PROFESSIONAL QUALIFICATION

Pursuing BCA from Sikkim Manipal University Final semester. Also done Computer basics from NIIT.

WORK EXPERIENCE

Worked for 1 year in a consultancy ARN Solutions (First Call India) as Recruiter.

Designation : Recruiter.

Role : Front desk operation cum admin work.

Responsibilities : Keeping Records of candidates, handling incoming and outgoing

calls, hiring candidates for different company processes and taking

interviews, working on online portals, maintaining database.

Worked for 1 year in Cartel InfoTech Pvt Ltd as CSR (Customer service representative).

Designation : CSR (Customer service representative).

Role : Used car loan EMI Collection for ICICI bank.

Responsibilities : Collection calling of 2 pending EMI of used car loan taken by ICICI

bank customers, worked in bucket 1.

Worked for 6 months in ATS Services Pvt Ltd as CAS (Customer assistance specialist).

Designation : CAS (Customer assistance specialist).Role : Credit card recoveries for Citi bank.

Responsibilities : Recovery calling for the amount delinquency of Citi bank credit card

holders, file management and updating daily performance report on thegiven allocation, offering settlement, dispatching settlement letters and

following up regarding the payments.

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Currently working in Vision Marktech Pvt. Ltd. as TL (Team Leader) from September2009.

Designation : TL (Team Leader).

Role : Web Process and Backend Process.Responsibilities : Handling a team of 20 Members. Processing day to day shipments,

creating reports and managing files. Solving customer queries and

crucial problems.

KNOWLEDGE

I have knowledge in MS-Word, MS-Excel, and also I have a sound knowledge ofInternet and

many more related to computers.

LANGUAGES KNOWN

ENGLISH - Read Write - Speak

HINDI - Read Write - Speak

KANNADA - Read Write - Speak

TAMIL - Speak

MALAYALAM - Understand

TELUGU - Understand

MARATHI - Understand

PERSONAL DETAILS

NAME : K. Lakshman Shenoy.

FATHERS NAME : K. Mohandas Shenoy.

ADDRESS : F-7A/172, ground floor, Sector-16, Rohini, Delhi-110089.DATE OF BIRTH : 13/10/1987.

HOBBIES : Visiting different places, learning different things and eliminating weak

DECLATRATION

All the above information is true to the best of my knowledge, in case of any discrepancy; I shall be

solely responsible for it.

DATE: K. LAKSHMAN SHENOY