8/6/2019 KM PRESNTATION

1/19

Effect of Knowledge Management

Approachesto Organizational ChangeDr. Ferenc Farkas, Mikls Stocker

8/6/2019 KM PRESNTATION

2/19

Change in Organization

Zara Hameed

8/6/2019 KM PRESNTATION

3/19

CHANGEMANAGEMENT

An organized,systematicapplication of theknowledge, tools,and resources of

change

Process of continually renewing

an organization sdirection, structure,

and capabilities toserve the ever-changing needs of

external and internalcustomers

8/6/2019 KM PRESNTATION

4/19

Lewin s inspirational change theory

In 1951 he created a model that consists threephases

UNFREEZING

REFREEZINGMOVING

8/6/2019 KM PRESNTATION

5/19

Kotter very inspirational contributionto change theory

Eight-stage model of why change initiatives fail. The mostcommon errors are the followings according to Kotter:1. Not establishing a great enough sense of urgency

2. Not creating a powerful enough guiding coalition3. Lack of vision4. Under-communicating vision5. Not removing obstacles

6. Not systematic planning, not creating short-term wins7. Declaring victory too soon8. Not anchoring change in the corporation s culture

8/6/2019 KM PRESNTATION

6/19

S irkin et al Model

DURATION INTEGRITY COMMITMENT

EFFORT

8/6/2019 KM PRESNTATION

7/19

8/6/2019 KM PRESNTATION

8/19

Roshana Syed

8/6/2019 KM PRESNTATION

9/19

Change Management Movements

and their Classifications

8/6/2019 KM PRESNTATION

10/19

Change characterized by the rate of occurrence

Type of Change

Incremental change (Bumpy incremental change)

Discontinuous change

Continuous change (Bumpy continuous change)

8/6/2019 KM PRESNTATION

11/19

Incremental change - incremental change is

concerned with organization wide strategies and the

ability to constantly adapt these to the demand of

both external and internal environment

Discontinuous change - rapid shifts in either strategy,

structure or culture, or in all three.

Continuous change - departmental, operational and

ongoing changes

8/6/2019 KM PRESNTATION

12/19

Change characterized by how it comesabout

Type of Change

Emergent

Contingency

Choice

8/6/2019 KM PRESNTATION

13/19

Emergent approach : Change should not be perceived as a

series of linear events but as a continuous processContingency approach: S tructure and the performance of

an organization are dependent on the situational

variables that it faces.

Choice approach : organizations wishing to maintain or

promote a particular managerial style can choose toinfluence situational variables to achieve this

8/6/2019 KM PRESNTATION

14/19

Higgs and Rowland developed a classificationmodel, where change approaches are visualized in atwo dimension space, as shown in Figure 2.

8/6/2019 KM PRESNTATION

15/19

Mohsin Kamal

8/6/2019 KM PRESNTATION

16/19

Change Management ApproachesFocusing on

KnowledgeS ingle-loop learning

Double-loop learning

Communities of Practice theoryConcept of learning organization theory

Need to have mastery in 5-discplines,

System thinking,personel mastery, mentalmodels, building shared vision, team learning

8/6/2019 KM PRESNTATION

17/19

Effect of Knowledge ManagementApproaches to Org change

Learning double-loop learning .

Communities of practice focus on

Knowledge management approachesaccording to their connection with changecharacteristics.

Stable Dynamic

Planned

Emergent

Org.learning

Communities of practice L.organization

8/6/2019 KM PRESNTATION

18/19

Environmental characteristics

Change(parameters)

Stable or slowly Fast

S imple with littleinteractions

S table Dynamic

Many, with difficultinteractions

Complex Turbulent

8/6/2019 KM PRESNTATION

19/19

Conclusion

W e introduced briefly changemanagement movements, classified them,then found evidence of knowledgemanagement approaches under them. W ealso analyzed knowledge managementapproaches according to their change abilities

and pointedapproaches could fit into the externalenvironment.