Konvergenca podira zakone klasične komunikacije

Miro Faganel, S&T Slovenija in Matija Brglez, Nevotek

Cisco Expo 2011, 10. in 11. marec 2011, Portorož

Agenda

• Uvod

• Izzivi združenih komunikacij

• Rešitve podjetja Nevotek

• Konvergenca storitev in platform

• Ali si upate?

Izzivi združenih komunikacij

• Prve postavitve IPT v letu 2005

• Streznitev ob uvedbi IP telefonije• Predraga implementacija samo za telefoniranje• Lokalizacija menijev v slovenščino• Pomanjkanje out-of-box aplikacij

• …in potem pride NEVOTEK ter postavi jagodo na torto

• Telefon na mizi naj bo novo orodje• Kiosk novih storitev• Na dosegu roke• Enostavno upravljanje (one touch)

• Kar imam na telefonu, želim imeti povsod

Spremembe so vsepovsod

• Spremembe diktirajo trg (generacija Y na pohodu)

• Zelena iniciativa in varčevanje z energijo

• Globalna povezanost

• Potreba po informacijah kjerkoli, kadarkoli na katerikoli napravi

• Omrežje JE platforma

Generacija Y

Zelena iniciativa

Globalizacija

Web 2.0 +User driven IT

IP omrežja in dostopnost

Združene komunikacije (gonilniki & zaviralniki)

Povečanje učinkovitosti in produktivnosti

Povečanje mobilnosti delovne sile

Možnosti dostopa do informacij preko različnih naprav in omrežij

Integracija

Nekompatibilnost z različnimi sistemi

Stroški investicije

Dokazljivost ROI

Prednosti IP platforme

Fleksibilnost Konvergenca, programske rešitve

Zmanjšanje stroškov Nižji stroški upravljanja, Revenue generating

Building Management, IT & Security SistemiIntegracija

Enotna infrastruktura, omrežjeEnostavnost

Tradicionalna omrežjaDisparate Building Systems

Back Office

Lighting

Telephony

SecurityITBuilding

Management

Entertainment

Costly, redundant, inflexible

Tradicionalna omrežjaDisparate Building Systems

Back Office

Lighting

Telephony

SecurityITBuilding

Management

Entertainment

Costly, redundant, inflexible

Tradicionalna omrežjaDisparate Building Systems

Back Office

Lighting

Telephony

SecurityITBuilding

Management

Entertainment

Costly, redundant, inflexible

IP Platform

Convergence Solutions

I N T E G R A T I O N

CO

NV

ER

GE

NC

E

True Convergence = IP Infrastructure + Convergence Applications

Razlika je v konvergenci!

Back OfficeLighting TelephonySecurityITBuilding

Management Entertainment

New Cost Savings

New Revenues

Konvergenca spreminja rešitve

New Services

Deliver converged voice, data, video, environmental controlsLeverage new and existing network facilities

Prednosti IP platforme

Flexible• Offer personalized services• Software-based solution• Any device (Phone, TV, Mobile)

Affordable• Easy to deploy over IP

foundation/infrastructure• Leverage existing infrastructure investments

• Tie together data, voice, video and building controls

• Synchronize data between systemsIntegrated

Informacije na katerikoli napravi

• Transformacija naprav v napredne informacijske terminale (fiksni/mobilni telefon, TV)

• Platforma za različne aplikacije in informacijske servise• XML aplikacije• Internetni viri (RSS)

• Integracija z različnimi sistemi• Sistem za upravljanje zgradb (BMS)• Rezervacije sejnih sob, e-mail, ...• Sistemi za videonadzor (IP)• Billing & Call Accounting• Digital Signage (Cisco DMS)

Možnosti integracije

• Communication services• Marketing/Entertainment and

Interactive Services• Data/Information services• Building management systems

Aplikacije in informacijski servisi

Enterprise• Company facilities info

• Company directories

• Outlook/Exchange access

• Meeting room reservation

• Weather info

• Airline info

• News feeds

• Enhanced reminders

• Currency rates

• Stock Quotes

• Local and Third party advertisements

• Voice & text broadcast

• Send / Receive SMS

• IP Camera Integration

• Billing & Call Accounting for CUCM

Hospitality• Wakeup Registration & handling

• Check-in/Check-out features

• Hotel Guide/City Guide

• Currency Converter

• Real Time Services

• Weather

• Airlines

• News

• Send An E-Mail

• Games

• Do Not Disturb

• View Bill

• Staff Services

• Room Service, Online Shop

• Restaurant Reservation

Residential/Real Estate• Wide selection of music video

and TV channels

• Video & Music on Demand

• Full Function Web Browsing

• Communication Tools on TV

• Guest Services on TV

• Brand Specific GUI

• Integrated messaging on TV

• Seamless integration to voice and data

• Integrated messaging

• Integrated new age Media Devices

• Web browsing on TV

Infrastruktura in rešitve

Telephony

Security

BuildingManagement Entertainment

ConvergedSolutions

• Cisco IP Telephony - Unified Communications Manager

• Cisco Digital Media Suite (DMS)

• IPTV

• Billing & Call Accounting (CUCM)

• Polna podpora virtualizaciji in SaaS modelu

• Integracija• HIS/PMS Sistemi• Sistemi za upravljanje inteligentnih

zgradb/BMS/Room Automation• Varnostni sistemi• ...

Environment Control

Audio Visual

Arhitektura

Based on an IP Foundation

A Solution for Every Property, Operator and User

IPTOfficeNevoTVSuperSign

SigmaVIPConnect

Ontime

Hospitality andHealthcare

I N T E G R A T E D

ResidentialComplexesHotels Office

Complexes

Hospitality Services

• Offer guests new services and new IT experience

• Differentiate property• Lower operational expenses• Simplify and centralize management

Benefits

• Integrate guest services: room service, housekeeping, wake up, voicemail

• Leverage IP phone or TV platform• Easy to use interface empowers guests• Virtual service

Features

VipConnectVoice, data and video over IP netwirk

• Real-time access• Integrated email and voicemail• Weather, airline, stock, currency• Leverages IP phone, TV or web browser

Information Services

Convert Desktop Phones into IP Appliances

• Real-time viewing with IP camera• Integrated surveillance• Visual access to remote locations

Security

• Information distribution• Create IP multicast conferences• Targeted marketing aid• Generate new revenue streams

Broadcast Services

IPT OfficeInnovative easy-to-use IP solutions tailored to your industry

IPTV: Converging voice, data and video

• Enhanced TV, video and music on demand

• Integrated voice,data and IT services

• Access to environment controls• Unified messaging

For Users

• Targeted marketing aid• Generate new revenue streams• Advertise premise-based

and local businesses• Differentiate property

with enhanced services

For Building Operators

NevoTVConverging voice, data and video over IP for more options and unparalled user experience

IP-Based Accounting and Billing Platform

• Single- or multi-tenant billing system• Customized approach to services

deployment• Increases services options• Reduces costs, captures usage

Benefits

• Call logging and recording• Export files for further processing

in spreadsheets or graphics tools• Consolidated billing information per

tenant• Internal and external volume billing• Flexible mark-up and discount scheme

Features

DMS: Addressing the Public Areas

Paper based billboards are now being replaced with electronic screens for

• Getting the directions

• Targeted advertisement

• Attract more people

• Relieving time sensitivity while waiting

• Announce spontaneous promotions

Enabling contact everywhere and anytime

Povzetek in zaključek

Nevotek - konvergenca

S&T Slovenija - integracija

Cisco - infrastruktura

Konvergenco storitev se zagotovi z združenimi komunikacijami.Združene komunikacije se zagotovi z integracijo dobrih rešitev.