laura macaulay, navigate by design on her work for ka tutandike at outstanding by design
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The presentation given by Laura Macaulay and Kristina Moody on his work on Ka Tutandike labelling as part of Value Added in Africa during Outstanding By Design on May 10th 2014 in Highbank Organic Orchard. You can see more here: www.biabeag.com You can see more here: www.biabeag.comTRANSCRIPT
Part 1: Se*ng the Scene -‐ About Organisa/ons -‐ Partnership -‐ KaTu Honey Project -‐ Design Programme Structure Part 2: Crea1ve Process -‐ Naming -‐ Consumer -‐ Inspira/on -‐ Survey -‐ Artwork and Rollout Part 3: Growth -‐ Local Market -‐ Interna/onal Market -‐ Summary & Key Tips
Value Added in Africa
Packaging Design Programme
Selec/ng of Professional Designer Match to African SME MOU & Timeline Developed
Brief developed & discussed Market Research Mul/ple Concepts devised
Market Research (Focus Groups, surveys, etc.) Which concepts are most aTrac/ve to consumers? Pitch to Client for final decision
Pro copywriter enlisted Advises on general brand language Writes specific copy for packaging
Completes the design and artworks the approved concepts Applies artwork to all SKUs
Client engages a local printer to print the packaging Print samples sent to designer for approval
Value Added in Africa Model
Examples of VAA Rebranding Meru Herbs Pasta Sauce, Kenya
Naturub Herbal Balm, Kenya
Ka Tutandike “Let’s Get Started”
Community outreach/ECD
“We believe that Poverty is not just about money. Our work on the ground has proved that what keeps poor people from realizing their full poten>al is lack of choice and opportunity. They seek dignity instead of dependency.”
Social Entrepreneurship
SOAPS PEANUT BUTTER CRAFTS JEWELLERY KATU
MUGS
Products:
Local Market
Establishing Sustainable Bee Keeping Projects for Young Women with Disabilities
Project Inspire Award
Ka Tutandike Honey Project
Sustainable & Pollination circle
Premium & Useful Product
Income generation in a safe and secure environment
Low cost – made locally
Why Honey?
Promotes diversity & inclusion
Honey Making
Operations & Sales • 1st batch (60kg) packaged on September 30th 2013 • Sales in markets & from KaTu shop • Feedback led to desire for new design
KaTu Honey Processing Unit
KaTutandike-VAA-NBD Partnership Began Nov 2013 (deadline March ‘14)
Info from Brief Q: Target audience
A: We aim to aTract the customer who appreciates quality and is mindful enough about their health to want to consume an organic product.
Q: Values: What do you want people to associate with your company?
A: Every drop of this honey was produced and packed by people with disabili/es in Uganda
Q: Main compe/tors? What are they doing right?
A: Bee Natural Uganda – They have very unique packaging styles to match the pocket and please the eye.
Branding
BRANDING ELEMENTS
PROVENANCE (EQUATORIAL. UGANDAN SMOKEY FLAVOUR)
SOCIALLY BENEFICIAL
(ASPIRATIONAL)
100% NATURAL (ORGANIC)
FEMALE-‐CENTRED
Key challenge: Branding must appeal to local, regional & interna/onal markets.
Original Brand
Reac/on to Original Brand
-‐ Not visually engaging for consumers – low shelf standout
-‐ Low sales
-‐ Didn’t tell the brand story
-‐ Illustra/on style of insects didn’t appeal – ‘swarming’
-‐ Name ‘Ka Tutandike’ needed to change for EU markets
Current branding
-‐ Social Enterprise Story -‐ bold approach to tackling poverty
-‐ Great product with mul/ple benefits
-‐ Passionate and engaged client
-‐ Needed a complete rebrand – clean slate
Opportunities
Ancient Egyp/an bee Hieroglyph 2400BC Social Change
Out of 25 names in total, 9 names were shortlisted:
Assessment Criteria
1. Pronouncibility (local/Interna/onal)
2. Sound symbolism
3. Emo/onal bonding power
4. Memorability
5. Fit to concept
6. Nega/ve/posi/ve associa/ons
Shortlist Names Katu Honey
Simply Honey
Equator Honey
A Good Start Honey
My LiTle Hive
Honey Haven
Ugandan Sisters
Honey Mammas
Muzinga Honey
Bench.mark [bench-‐mahrk] noun
“Benchmarking is the process of studying a par/cular func/on or aTribute of a compe/tor for the purpose of making their level of excellence your minimum level of excellence.”
A note on typography
Typically looking for a suite (family) of 2-‐3 fonts: 1. Title font (headline): Catches the eye Clean & clear, immediate, recongisable, stand-‐out (viewed from a distance) 2. Descrip1ve font (ingredient): Wet the appe1te Craped, personal (e.g handwriTen) taste appeal, should peak the consumers interest.
1. Lead Theme: Quality
2. Lead Theme: Provenance
2. Lead Theme: Provenance
3. Lead Theme: Social Inclusion
4. Lead Theme: Empowering Women
Evolution of an Idea
Evaluation Survey VAA sent out a survey to their mailing list with a series of targeted ques/ons Great way to find out what’s important today’s consumer 270 responses in total
Helped inform final design choice
www.surveymonkey.com
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Survey Questions
“The design is tasteful, important if you are trying to convey a good tas/ng product”
“Gives me the feeling I’m buying a high end product”
“Looks Authen/c and African”
“Because there is a strong connec/on with the packaging, I would be likely to remember “oh this is the honey produced by women in Uganda and it would encourage a repeat purchase”
“Would like to have it on my kitchen shelf”
Feedback
Artworking -‐ Prototyping crea/on of keylines -‐ Final adjustments of the selected concept -‐ Range Extension -‐ 350g and 500g dark & light flavours -‐ Approved & Artwork digital proofs from supplier -‐ Quality Control
Final product visualisation
Rollout
KaTu Honey Launch • UK Launch -‐ April 14th, 2014
• Honey sold out for £5 per jar
• Networking -‐ poten/al funders
Susan Kistu – CEO of KaTutandike
“Social Entrepreneurship: A Bold New Approach to Tackling Poverty”
Local vs. International Sales LOCAL: • Lower marke/ng & transac/on costs
• Less stringent quality criteria
• Small volumes more acceptable
INTERNATIONAL: • Larger market
• Poten/ally higher prices
• Foreign exchange earnings
Routes to Local Market:
Main Opportuni1es
• Local/Regional Demand
• ‘Buy Local’ Sen/ment • Unexploited Market for other Bee Products
Main Challenges
• Under-‐developed imports sub-‐sector
• Cer/fica/ons (US 18, UNBS)
• Cheap Foreign Brands
• Scale
Routes to International Market: Main Opportuni1es
• EU Demand • High-‐value nice market • Market Entry/LDC Status • Demand for mul/-‐floral & residue-‐free honey
Main Challenges • Logis/cs • Cer/fica/on (FT, Organic) • Scale • Bias
Summary 1. Develop a compelling brand story
2. Openly engage in the design process – it should be enjoyable! 3. Test the product with the market prior to launch (survey) 4. Hire a copywriter 5. Develop strong working rela/onships/friendships 6. Brief, brief & more brief! 7. Market w/ broad brushstrokes (convey the sen/ment, not every detail)