leadership rn ch02

Essentials of Nursing Leadership & Management, 4th EditionEssentials of Nursing Leadership & Management, 4th Edition

CHAPTER 2

MANAGER


Management

Getting work done through others

Doing what is needed to assist employees


THEORIES


THEORY X

• Work is something to be avoided

• People want to do as little work as possible

• Use: Control Supervision Punishment


THEORY Y• The work itself can be rewarding• People really want to do their job

well• Support using:

• Guidance • Development • Reward


Servant Leadership

People have value as people Commit to improving treatment at work Employee first


Qualities of an Effective Manager

Leadership Clinical expertise Business sense


Behaviors of an Effective Manager

Networking Conflict negotiation and resolution Employee development Coaching Rewards and punishments


MANAGEMENT

• Decisional

• Interpersonal

• Informational


INTERPERSONAL

• Networking

• Conflict negotiation and resolution

• Employee development

• Rewards and punishment


DECISIONAL

• Employee evaluation

• Resource allocation

• Hiring and firing

• Planning

• Job analysis and redesign


INFORMATIONAL

• Spokesperson for staff and the organization

• Monitoring activities of the units and work groups

• Public relations


Conclusion Nursing management is a complex,

responsible position Ineffective managers may harm

Employees Clients Organizations

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