learning and talent technologies in emea: the … conf 1404 learning... · chris21 crm performance...

Deep insights, pragmatic advice


© Copyright Elearnity Limited All Rights Reserved

Learning Technologies in EMEA: The Market Realities David Wilson, Managing Director [email protected]

@dwil23

mailto:[email protected]




“The Brief”

For European customers, evaluating their learning technology supply options is a complex process, especially when the majority of market analysis is IS-centric and aimed at an IT audience.

• How do they differentiate the main vendors?

• How do the vendors perform?

• What about cost versus complexity?

This interactive session provides independent advice and comment on leading vendors and trends in each of the main market sectors, such as bespoke e-learning, the LMS market, authoring tools and emerging technologies.




Agenda

• Learning Technology: Key Trends

• Selecting Vendors

• Introduction to Elearnity 9-Grid™ Model

• Interactive Discussion - Key Sector Q&A:

– Elearnity 9-Grid™ for LMS

– Elearnity 9-Grid™ for Bespoke E-learning

– Elearnity 9-Grid™ for Authoring Tools

• Closing Questions




What are your key questions regarding learning technologies

for IT Training?

Your Thoughts?




Innovation &

Priorities

Compelling User

Experience

Access Anywhere

Holistic View of Learning

Total Organisation/ Value Chain

Fit/Flex to Operating

Model

Integration and Talent




Holistic View of Learning: Balance Between Work based, Collaborative and Formal Learning

C

SM

E

Deve

lop

ed

e-l

ea

rnin

g

Learner




8

Global Mobility

CPD/CPE

Calendar

Global People Survey

ESSENTIAL

POTENTIAL

Email Lotus Notes Apps

Documentum

Knowledge Dbs

Social Networking

HR

Enterprise Search

Portal

HR

uMantis/ Chris21

CRM

Performance

Skills & Competency

Mgmt

Recruitment

Alumini Systems

On-Boarding / Global

Orientation

Workforce Analytics

E-learning Content & Delivery Service

Generic e-learning Content

Authoring Tools

Evaluation

LCMS

LDAP

SAP Finance

Succession Planning

Analytics

Lotus Sametime

Talent Reporting

E-Assessment

Virtual Classroom

Compliance Reporting

Dash Boards

Data Warehourse

LMS

Workforce

Tools

Portals &

IT Security

Strategic Talent

Management

Learning

Applications

Transactional

Reporting &

Analytics

Compensation Mgmt

360 Feedback

Talent Integration Drivers

Work Integration Drivers

Learning Integration Drivers




Who is the “Talent”?

• Means different things to different organisations

• Trend in US for Talent now to mean all staff

• But in UK/Europe, still mainly a selected subset …

– Senior leadership (top 2 levels?), High Performers, Graduate Intake etc

• “Critical” Talent focus also varies over time

– E.g. a retailer may focus on store management at one time, and then design & supply chain expertise at another time

– “Critical Talent Roles”




Next Gen Systems : Distilled Focus Areas

• Who is the User? Where is the User?

– Experience and Adoption; Internal or External; Blending Talent & Work

• Functional Value and Connected Value;

– Functional Scope and Goals;

• Operating Model & Agility:

– Centralised vs Decentralised vs Federated; Outsourcing; Innovation

• Solution Strategy:

– Best of Breed vs Suite vs ERP/HCM

• Deployment Model and Architecture:

– On Premise vs Cloud, Integration




In Summary – Supply Side Realities

• The art of the possible will inevitably be driven in the Cloud; innovation will flourish and new best of breeds will continue to appear

• But the dominant HCM/Talent suppliers are all focused on Suite based strategies; these will work best when they enable silo advantage as well as integrated advantage

• HCM/Talent/Cloud economics will also drive core HR change, and consequently threaten the ERP HRMS investment case




EMEA Complexity

• All of the previous trends are relevant to EMEA & Internationally

• But the realities of execution will be different

– Lower maturity of HCM/Talent transformation

– Greater Cultural and Regional (inc. Legal) differences

– Lower propensity to prioritise investment in technology

• Real challenges for Corporates and for Suppliers

– Organisational Diversity & Complexity

– Federated vs Centralised

– Data security / Legal

– Complexity of solution value chain/ecosystem

14




What are the key factors you consider when selecting

learning technology vendors?

Your Thoughts?




Differentiating Vendors

Core Factors

Market Presence and Scalability •Market Share •Market Momentum •Solution Scalability

•Geographical Footprint •EMEA Track Record

Ease of Delivery •Ease of Engagement •Ease of Implementation •Support Resources

•Global Capability •Support for Standards •Access and Ease of Upgrade

Solution Capability* •Functional Competency •Breadth of Vision

•Service Capability

Enterprise Flexibility •Customer Flexibility •Solution Flexibility/Configurability

•Fit to Complex Organisations •Service Dependency

Corporate & User Experience •User Interface •Quality of Workflows •Performance

•Customer Retention & ROI •Level of Innovation

Cost of Ownership •Initial Implementation Costs •Ongoing Operational Costs

•Cost of Innovation •Value for Money

* Complemented by Functional Factors




Overview of the 9-Grid™ Model

Elearnity 9-Grid™: Introductory Paper www.elearnity.com/9-gridintro.html

http://www.elearnity.com/9-gridintro.html







9-Grid™ Strategic Goals

1. Designed for HR/Talent/Learning rather than just IT

2. Designed to fit needs and relevant supply options for EMEA/International organisations

3. Stimulate and support meaningful conversations around vendor choices and strategies for managing vendor relationships

– Encapsulate current deep knowledge in a more accessible and more easily distributed form

– An action tool, not just a filtering tool

– Focused on key market segments for real decision making

4. Wider market impact outside core Elearnity clients

5. A client-specific analysis and advisory tool




9-Grid™ Model … simplified! Performance Potential

Presence TCO Trajectory

Note: Higher, Mid, Lower Banded - not linear scale!




9-Grid™ Reports




Sector - Q&A

Elearnity 9-Grid™ for LMS

Elearnity 9-Grid™ for Bespoke E-learning

Elearnity 9-Grid™ for Authoring Tools




Elearnity 9-Grid™ - LMS

Jan 2014

Strategic Leader Potential Leader Strategic Challenger

Core Leader Core Challenger

Strong Performer Limited Option Solid Performer

Potential Challenger

Performance

Po

ten

tial

CSoD

Kenexa

Lumesse SilkRoad

OLM

Saba

Kallidus

Coloni

ELM

SAP LS SkillSoft

SumTotal

Totara

NetD

Absorb

Unicorn

Taleo/Talent Cloud

Infor

IMC

Upside Learning

Moodle

SuccessFactors

Copyright Elearnity Ltd.

All rights reserved.

Key Presence Higher Mid Lower Total Cost of Ownership Higher Mid Lower

CrossKnowledge




Elearnity 9-Grid™ - Bespoke e-learning

Jan 2014





Performance

Po

ten

tial



Key Presence Higher Mid Lower Total Cost of Ownership Higher Mid Lower

Intuition Kallidus

Walkgrove

Brightwave

Unicorn

Acteon

Saffron

Epic

NIIT

LINE

C&G Kineo

Lumesse Commelius

Tata

Upside Learning

Atlas

Mind Click




Authoring Type

Desktop

Collaborative

LCMS

Presence

Lower Mid Higher

Total Cost of Ownership

Higher

Mid

Lower



Elearnity 9-Grid™ - Authoring Tools

Jan 2014





Performance

Po

ten

tial

Adobe Captivate Articulate

Studio

Adobe Presenter

Articulate Storyline

Lectora Publisher /

Inspire

Atlantic Link

Exact LCMS

Kenexa LCMS

Lectora Online

EasyGenerator

Xyleme

Articulate Presenter

Luminosity Studio

IMC Studio

Lumesse CourseBuilder

Mohive

Infor Content- Creator




Download the 9-Grid™ Reports

LMS Bespoke Authoring Tools

No registration required

http://www.elearnity.com/9-grid.html








9-Grid™

Vendor Perspectives

Research & Best Practices

Accelerated Process & Independent Advice

Accelerate and de-risk your Learning and Talent Innovation




Thank You

Any Questions?

Elearnity 9-Grid™ www.elearnity.com/9-grid.html

Elearnity Perspectives

www.elearnity.com/perspectives.html

[email protected]

@dwil23




http://www.elearnity.com/perspectives.html

http://www.elearnity.com/perspectives.html

mailto:[email protected]

learning and talent technologies in emea: the … conf 1404 learning... · chris21 crm performance...

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