LESSON 3請求協助

Formal Letter Content

REVIEW—Formal Letter

• First Paragraph-- short purpose

• Subsequent Paragraphs– Relevant information behind the writing– Essentials and concentrate/clear and logical

• Last Paragraph– what you hope others to do

※ Proofread your letter※

Tips for Writing a Letter of Request • 1st– Information about who you are– What you want others to do?

• 2nd– Details of the request (All the information )– Contact information

• 3rd– Appreciation

Completeness

範例一 : Information Request

使用正確的格式與寫信給友人不同，即使用 e-mail. 也請依照正式商用書信的格式來介紹自己並尋求對方的協助。

具體

提供對方你所要研究的相關主題，或你將如何使用所獲得的資訊。若能具體地描述自己需要的協助或資料，則越易取得有用的回覆。

注意禮節 :

請記住，對方在工作外仍需回覆你的問題或需求，因此使用 “ please”以及 “ thank you”來回應對方的付出是基本的。適度的禮貌可以增加你收到回覆的機會。

留下聯絡資料 :請告知對方相關聯絡資訊，讓對方知道要如何回覆你。其中可包含你的 e-mail , 地址 , 電話或手機號碼等。

http://www.enviroliteracy.org/article.php/432.html

範例二 : Dreamtime Movies Universal Ltd

54 Oxford Road, Skagnes SK3 4RGTel: 0223 123 4567 Fax: 0223 765 4321Email: info@dreamtimemovies.com.uk

14 Nov. 2012

Lingua Services Galactic Ltd69 Milk StreetLONDON SW7 6AW

Dear Sirs I should be grateful if you would send us your catalogue and price

list of the new 4NS collection.

We are currently developing a new 4NS-based system and would like to see what product can best suit our needs.

I look forward to hearing from you. Yours faithfully

Andrea Philips

Andrea PhilipsMarketing Manager

範例四 :Dear sir,

We have several problems concerning the luminescent image analyzer we purchased from you. Please see if you could help us with these problems:

1. We operate the product according to the instructions given in the user manual. However, the product doesn’t seem to function in a way it is supposed to do. 2. ………………………… 3. …………………………. Thank you for taking the time to respond to this

letter, and I’m looking forward to your reply. Sincerely yours, Cheng-Hua Liue

求助信三大錯誤

Imperative sentences (命令式 ):

Dear Sirs, I want you to send us your

brochure and price list of the new 4NS collection, for we are

currently developing our system and need to know what

product can best suit our needs.

Please reply to me asap. BRgs/ Sanki

Dear Sirs, Please send us your brochure and

price list of the new 4NS collection.

We are currently developing a new 4NS-based system and would like to see what product can best suit our needs.

I look forward to hearing from you. Regards, Luna

Ambiguity/Not enough information(說明不清 )

Dear Sir or Madame, I am a student at YunTech in Taiwan.We are doing a research project on howto clean up our local watershed. Couldyou suggest a website where I can findinformation about water quality in ourcounty? Thank you for taking the time torespond to this letter. Sincerely Ellen Kitsch

Dear Sir or Madam,

I’m a student in Taiwan. I need some information about how to clean up watershed around the area. Please help. Thank you for reading. RegardsPanorama Cheng

Be polite, but don’t overdo it. Dear Vincent, Sorry to disturb you, but I was wondering if youcould help me with my GRE study? I need toscore well to enter John Hopkins University, butI am having difficulty completing the analyticalwriting questions which require more thansimple English grammar.

Because you recently graduated with a degreein language teaching, you are naturally themost qualified person for me to turn to. Ipromise not to occupy too much of your time-just enough to help me to manage the basicgrammar I need for the examination.

My apology for any inconvenience caused onmy part, but I will really appreciate any helpyou can offer me and will be happy to returnthe favor when the opportunity arises.

Sincerely yours, Kingston Gresham

Hi Mycroft,

Could you do me a favor at 11:00 a.m. on Friday, May 11?

I am taking a vacation with the family and need someone to teach my modern history class. I know it might take some preparation time, but I know you are the most qualified person for the job.

Please let me know if you can help. I look forward to hearing from you and hope I can return the favor sometime.

Yours,Moriarty