lexmark confidential until announce. x502n and x500n big functionality for a small budget eric...
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Lexmark Confidential Until Announce
Lexmark Confidential Until Announce
X502n and X500nBig Functionality for a Small Budget
Eric WallinColor Product Line StrategistWorldwide Marketing PS&SD
WW T3 – Lexington, KYFebruary 9, 2007
Lexmark Confidential Until Announce
Agenda•Product Objective•Market Opportunity•Product Overview
–Improvements from C500–Print, scan, copy and fax features–Get the Most with Host–PrestoPage Manager–New Adjustable legal tray
•Table Exercise•Product Positioning•Supplies Positioning•Warranty Positioning and TCO•Product Messaging
–Tag Line & Positioning Statement–Key Pillars and support points–Superlative Claims
•Things to Know•Marketing Plan•Summary
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X502n/X500n Objectives
• Participate in fastest growing segment of the MFP market
• Complete our MFP product line with an entry color laser MFP offering
• Low development and capital spend
• Leverage C500n print engine and supplies volumes for lower cost from vendor
• Fast time to market
• Establish market position and gain customer experience in entry color laser MFP.
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Market Opportunity
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WWxJ Color MFP Price Segment Growth
Source: IDC, Sell-In 2Q06
WW excluding Japan
•Total Color MFP Growth 68%
•A4 Color MFP Growth 128%
•$500 -$1000 A4 MFP Growth 128%
•Color Laser MFP unit volume is now 10% of Mono Laser MFP70%
60%
40%30%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1Q-3Q05 1Q-3Q06
A4
A3
Price Band 1Q-3Q05 1Q-3Q06 % Change<$500 - 2,784 N/A$500-$999 102,894 235,073 128%$1000-$3000 10,450 17,620 69%$3000+ 4,752 14,072 196%Total 118,096 269,549 128%
A4
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Asia Pacific10%
Middle East and Africa
2%
US39%
Central and Eastern Europe
2%
Latin America1%
Western Europe
43%
Canada3%
Asia Pacific10%
US36%
Central and Eastern Europe
3%
Middle East and Africa
3%
Latin America2% Western
Europe43%
Canada3%
WWxJ Total Color MFP Market By Region
1Q-3Q05
TOTAL: 398K
Units 1Q-3Q06
Market Volumes
68% TOTAL: 671K
Source: IDC, Sell-In 3Q06
WW excluding Japan
AP excludes Japan
EMEA 47% EMEA 48%
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WWxJ Top Color Laser MFP Vendors
0
10
20
30
40
50
60
% M
ark
et
Sh
are HP
Brother
Epson
Canon
Minolta
Oki
Others
WWxJ $500-$999 A4 Color Laser MFP 1Q06-3Q06
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Product Overview
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U.S., Canada, and LAD Announcement April 24, 2007
EMEA and AP Announcement May 29, 2007
X502n GA 5/5/07, X500n GA 6/25/07
Print Speed - 31 ppm mono and 8 ppm color
Copy Speed – 21 ppm mono and 7 ppm color
Network ready
2400x1200 dpi 48 bit scan resolution
X500n Pricing 100% HP CM1015 ($499)
X502n Pricing 100% HP CM1017 ($699)
Host Based Controller for fast job processing
Uses same Supplies as C500n
Lexmark C502n/X500n Overview
10
Lexmark Confidential Until Announce
•MFP Derivative of C500 - 31/8 pm•Same core engine as C500
•MFP integration
•Scanner hardware (New CCD design)
•Controller, firmware and drivers (host based)
•3rd party fax card
•About 30 new & improved parts added versus C500
X502n Vs. C500n
Scanner
Fax Card Controller+ =
C500n Print Engine
•Improved GUI versus C500
•Lexmark had very little input into C500 GUI / drivers
•Lexmark provided direction for X500n design
•New op panel (wording / button layout)
•New menu structure
•New driver
•Lexmark driver installer
•New Color Science
X502n
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Save Money and Space• Finally! One device that does it ALL
$2200 worth of capability for $699 in a
compact size.
31 ppm Network Ready Mono Laser
Workhorse
$499
$569
21 ppm digital color scanner with ADF
$349
High Quality Color Laser Printer
$399
31 ppm Mono Laser Fax Machine
$399
31 ppm Analog Mono Copier
Lexmark Confidential Until Announce
X500n / X502n Features
Front Loading Toner Cartridges
Optional 550 Sheet Drawer $199.00
Scanner cover remains open when
lifted
Standard 250 Sheet Drawer Adjustable to
Legal size
Robust Hand Holds
Easy Front Access for Output
35 Sheet ADF with Reliable
C-Path
Book Hinges for Scanner Cover
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X500n / X502n Op Panel
Easy One Touch Black
or Color Copies
Large Buttons on
Number PadEasy and
Intuitive Menu Navigation
Easy One Touch Access to common functions like
Enlarge & Reduce
10 Speed buttons for over 20 preset phone numbers or Email addresses
Illuminated Copy/Scan/Fax
Function Buttons
Easy to See Backlit LCD
Display
Easy One Touch Job
Cancel
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X502/X500 – Print
• Color Laser Print Technology• 31 ppm mono and 8 ppm color• 400 MHz processor with 128 MB memory• 1200x600 dpi enhance print quality• Network Ready• 250 sheets of input• 530 sheet optional drawer• Small Footprint• TTFP from Ready 19 seconds color 13 seconds mono• TTFP from cold start less than 56 seconds• Automatic Color Calibration• Simple design with front access toner replacement• Maximum Monthly duty cycle of 35,000 prints• Toner Saver – up to 50%• Host Based Print Driver
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X502/X500 – Copy & Scan
• 21 cpm mono and 7 cpm color – copies or scans• TTFC from ready – 30 sec. mono and 35 sec. color• TTFC from cold start – less than 56 seconds mono or color• Scanner Technology – Charged Coupled Device (CCD)• 2400x1200 dpi optical resolution with 48 bits of scan depth• 35 sheet Auto Document Feeder (ADF) Simplex C-Path• Scanner maximum duty cycle 17,500 scans per month ADF or
flatbed • Copy 1-99, Scale 25% to 400%, Lighter/Darker• Paper Saver Copy Menu Selection - 2 up or 4 up• Network Twain Scan Driver• Scan to Email – PDF, jpg, or TIFF• Scan to FTP
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X502 – Fax
• Super G3 33600 bps Fax modem• 3 second transmission speed• MH, MR, and MMR compression coding
supported• PSTN and PABX fax network supported• 100 pages memory back up• Mono only• 20 hard button speed dials/emails on
operator panel• 50 additional speed dials/emails in
directory
–Note * X500n does not support Fax
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Get the Most with Host
• Advantages–Much Faster Performance–New Smaller files sizes–Easy Network Installation–Great solution for any user of Windows Vista, XP, 2000, NT,
Server 2003 or Mac OS9.x and OSX
• Disadvantages–Cannot be used with legacy or minority operating systems
• Linux, Unix, Citrix, DOS, OS2, Win 3.1, Win 95, 98, Me, Mac OS8 or earlier
–Cannot be used with applications that generate PS or PCL print files
–Cannot be used with mainframe or AS400 systems outputting ASCI text
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Get the Most with Host
• Much Faster Performance–X502n and X500n utilize the power of the host PC processor and
memory to RIP jobs extremely fast–The engine runs at rated speed for almost any job: text, graphic
or high resolution photo
0
1000
2000
3000
4000
5000
6000
7000
8000
To
tal P
rin
t T
ime
(s
ec
on
ds
)
X502n (HBP) HP 3800 (PS3) Brother 9420(PCL)
HP CM1017(PCL)
Lexmark Confidential Until Announce
Get the Most with Host– Older Host systems created print files which were very large and did
not pass over the network well.– C500 and X500/X502 have a new host print architecture that reduces
file size on the network.– 1 MB vs 0.5 MB average file size on a 100 Megabits per second
Ethernet network is insignificant.
0
500
1000
1500
2000
2500
3000
3500
4000
LXK PS3
X502n
Ave. Print File Size 500K for LXK PS3
Ave. Print File Size 1000K for
X502n
Pri
nt
Fil
e S
ize
(K
B)
Lexmark Confidential Until Announce
Get the Most with Host
• Easy network Installation–X500/X502 use a Lexmark developed network installer– It has auto IP discovery and auto loading of network addresses–X500/X502 is network ready and can be network installed in 4
mouse clicks–“Network setup was no problem at all.” on C500n
Click 1 – Install Printer and Software
Click 3 – Next
Click 2 – Agree
Click 4 – Finish
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X502/X500 – Presto PageManager
• Free Presto PageManager 7.12.03 Deluxe– Share Documents
• Scan Direct with Twain Express– Scans directly to your PC, Fax, email or
application• Scan to network• Supports Microsoft SharePoint on Server
2003• Built in FTP and Web Browser
– Manage and Find Documents• File Stacking – Open multiple files with one
click• OCR with HTML format for instant web
publishing• De-skew• Annotation – add highlighting, notes, audio,
and photo’s to scanned documents• Advanced Search and Thumbnails
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New Universal Paper Cassette
• One standard tray accommodates A5 to U.S. legal size–LV only
• Backward compatible to C500n
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Table Exercise
• Each table pick a leader who’s home telephone number ends in 4 or is closest to 4
• Thinking of your customer - List the 5 most important features, their function, and their benefit–Example:
• Feature - Extendable Paper Tray• Function – Extends the tray for larger paper sizes• Benefit – Customers can now print legal size with the standard tray
• You have 5 minutes
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Product Positioning
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2007 Color MFP Product Line
X782e$4499
40/35 ppm
Pri
ce
FunctionLDSS
eTask Interface
A3
Duplex Scan
Solution Card Support
Duplex Output
X930e$10,499
40/30 ppm
X945e$12,499
45/40 ppm
New
New
New
New
New
X500n$499
31 ppm mono8 ppm color
Network Ready
X502n$599
31 ppm mono8 ppm color
Network ReadyFax Ready
Lexmark Confidential Until Announce
X502n/X500n Market Positioning
Target Market– Small to Medium Businesses <500 Employees– Department Managers, Business Owners– Small to medium workgroups (3-15)
Product Positioning– General office printing, copying, and faxing– Average usage: 850 pgs/mo, 600 print, 250 copy & fax – Color in memos, letters, reports, forms, spreadsheets, correspondence, marketing
materials,– technical docs, & presentations– Printing high quality electronic documents through intranets & the Internet– Print on demand collaterals, brochures, and newsletters
C500n Customer Testimonial - Small Business BrochuresThe Spa at Nicholas Michaels – “I was immediately amazed At how fast it prints our brochures. The output is pristine. The red in our logo is incredibly bright and distinct. We printed 300 brochures and inserts in one hour without a jam.”
Marianne Lapomardo – Office Manager
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X500n & X502n Competitive Positioning
Lexmark X500n HP CM1015 Lexmark X502n HP CM1017Price $499 $499 $699 $699Speed Mono/Color
31/8 8/8 31/8 8/8
Print Engine C500n, rotary, $349
HP1600, tandem,
$299
C500n, rotary, $349
HP 2600n tandem,
$399
Functions PCS 35 Sheet ADF
PCSPlaten
PCSF 35 sheet ADF
PCSPlaten
Controller HBP PCL6/PS3 HBP PCL6/PS3Network Standard Optional
ENAStandard Standard
Std Sheets In/out/MPF
250/150/no 125/125/no 250/150/no 125/125/no
Resolution 2400x600 600x600 2400x600 600x600
Opt Input 530 250 530 250Color/Mono CPP
$0.118/$0.0217
$0.118 / $0.0232
$0.118/$0.0217
$0.118 / $0.0232
Much More for
Same
Much More for
Same
Lexmark Confidential Until Announce
X502n/X500n Supplies
• X502n and X500n share all supplies with C500n
• HY Black toner cartridge – 5K pages $134.70• HY CMY toner cartridge – 3K pages $119.70• SY Black toner cartridge – 2.5K $90.00• SY CMY toner cartridge – 1.5K $98.45• Waste toner bottle – 30K images - $7.00• Ship with Toner 2.5K mono and 1.5 K CMY
• Not on ISO yield standard
• HY Black CPP = 94% CM1017 – 2.17 cents BDP• HY Color CPP = 100% CM1017 – 11.8 cents BDP
• SY Black CPP – 2.9 cents BDP• SY Color CPP – 18.7 cents BDP
• Photodeveloper 120K images – Lifetime Component• Fuser 60K pages - Lifetime Component
• No Return Program 29
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Warranty Positioning & TCO• 1 yr standard Onsite warranty Vs Depot for HP CM1017
–X502n/X500n 2 yr extended warranty Onsite - $259–HP CM1017 2 yr extended NBD replacement - $239
TCO to Print 1000 pages/month 50/50 Mono/Color for 36 months
$0
$1,000
$2,000
$3,000
$4,000
$5,000
$6,000
LexmarkX502n
HP CM1017 EpsonCX11NF
BrotherMFC9420cn
Minolta 2490 Xerox 6110 Samsung3110
2 yr. ExtendedWarranty
Other Supplies
Toner
Hardware
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Product Messaging
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C502n/X500n Messaging
Positioning Statement
The business class color laser AIO with high speed printing, scanning, copying, and faxing.
Product Tag Line
Big Functionality for a Small Budget
32 Lexmark Confidential Until Announce
Lexmark Confidential Until Announce
Messaging Pillars•Versatile to Meet Your Business Needs
- Consolidate multiple functions into one reliable device
- Manage, search and edit documents with ease
- Increase productivity of your office by creating documents with little time and effort
•Professional Results in Color
- Print, copy and scan in brilliant color
- Impress customers with superior print quality, rivaling professional printing companies
- Create unique collateral such as brochures and mailers on a wide range of media
•Business-Class Performance
- Prints fast! Up to 31 ppm in black and up to 8 ppm in color
- Network ready- easy to set up and share among multiple users
- Supports output for heavy workloads
Key Selling Points
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Superlative Best in Class Claims
• Fastest printing color laser AIO under $500• Fastest copying color laser AIO under $500• Fastest time to first print or copy for color laser
AIO’s under $500• Highest input and output paper capacity of any
color laser AIO under $500• Fastest processor for any color laser AIO under
$500• Highest Yield supplies and best intervention rate
for any color laser AIO under $500• Lowest cost per page for any color laser AIO
under $500• Highest scan depth for any color laser AIO under
$500• Highest scanner and ADF maximum duty cycle
of any color laser AIO under $500
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Things to Know
• TAA models available 6/25/07• Supports USB capable Lexmark and 3rd party ENA’s• Supports Lexmark N4050e wireless ENA• Does not support Lexmark Solutions such as:
–DLE’s, Font Cards, Forms Cards, Internal Network Cards, Hard Drives, Flash Memory, ImageQuick, Confidential Print, or Doc Portal
• C500n 530 sheet drawer option will work with X500n/X502n
• When adjusted for Legal the universal cassette will not close flush with the front of the printer
• Does not support PCL6 or PS3• Does not have a duplex option
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More Things to Know
• Will support MarkVision via plug-in for 3rd party• Does not support Color Care Technology• No color samples page for color matching, no
resident help pages, and no Pantone• Cannot upgrade X500n to X502n• Not IPv6 complaint• Not Blue Angel Complaint – Yes for everything
but duplex• Not Energy Star Complaint – Yes for everything
but duplex• C500 drivers will not work with X500 or X502• Driver to Fax function will not be available until
10/07
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Marketing Plan
• T3– WW: February 7-9, 2007– EMEA: March 21-23, 2007
• Beta Units– Available 2/12/07 for US, 3/26/07 for EMEA
• Eval Units– U.S., LAD, and Canada Evals to be air shipped and arrive
3/26/07– EMEA and AP Evals to be boat shipped and arrive 4/23/07
• Announce & GA– X502n and X500n to Announce in the U.S., Canada, and
LAD on 4/24/07– X502n GA for US, Canada and LAD is two weeks delayed
• 648 units 4/29/07, then 432 5/5/07– X502n and X500n to Announce in EMEA and AP 5/29/07– X502 will have full GA for EMEA and AP on 5/29/07– X500n will have full WW GA 6/25/07
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X502 Product Lab
• Un-boxing video• Change supplies• Adjust new universal tray• Pull scanning from PC• Up-load fax numbers and email addresses• Explore operator panel function• Explore driver function• Learn jam clearance• Make prints and copies• Scan to email and network
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X502 Competitive Lab
• 10 New sub $1000 color laser AIO models announced and shipping in the last 3 months
• Learn their weaknesses• Print and copy samples with originals available.
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Summary
• Extreme versatility in business environments–One device does it ALL
• Professional “copy shop” quality and reliability.– Impress clients with brilliant color
• Blazing performance for mono and color: print and copy.– Networked and ready for heavy print/copy demands
Lexmark Confidential Until AnnounceThank You