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Upwork Agency Best Practices Tanya Kobzar / Diversido Mobile

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Upwork Agency Best PracticesTanya Kobzar / Diversido Mobile

Meet

1Diversido Mobile: Upwork Agency Best Practices

Why Upwork?

2Diversido Mobile: Upwork Agency Best Practices

● Clients and jobs● Freelancers ● Regular payments● Freedom of choice

Why Agency?

3Diversido Mobile: Upwork Agency Best Practices

● Growth possibility● More clients● Wider skill range● More possibilities● Passive income

But Be Prepared

4Diversido Mobile: Upwork Agency Best Practices

● Management overhead● Responsibility FOR the team● Responsibility TO the team

How To Start?

5Diversido Mobile: Upwork Agency Best Practices

● Be a great freelancer● Do a good job● Find new clients● Scale

Respect Your Clients

6Diversido Mobile: Upwork Agency Best Practices

● Listen● Get to their shoes● Everybody has good

intentions● Keep your promises● Reputation is important

Communication is the KEY

7Diversido Mobile: Upwork Agency Best Practices

● Explain● Manage Expectation● Transparency● Be responsive● Learn English

Problem Ownership

8Diversido Mobile: Upwork Agency Best Practices

● Think about the whole picture● Advice and improve● Take responsibility● Be in focus● Help others to be in focus

Responsibility TO the team

1Diversido Mobile: Upwork Agency Best Practices

● Pay in time● Protect your people● Provide enough work● Don’t push to hard● Care

No Asshole Rule

9Diversido Mobile: Upwork Agency Best Practices

● Avoid “toxic” people● You have freedom of choice,

so use it

Thank You!

10Diversido Mobile: Upwork Agency Best Practices