mac pro mid2010 ug
DESCRIPTION
Mac ProTRANSCRIPT
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Congratulations, you and your Mac Pro were made for each other.
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Mac Pro shown with LED Cinema Display, Apple Keyboard with Numeric Keypad, and Magic Mouse.
Welcome to your Mac Pro.www.apple.com/macpro
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Mission ControlA bird’s-eye view of what’s running on your Mac.Help Center
mission control
OS X Lionwww.apple.com/macosx
Full screenMake apps full screen with a click.Help Center
full screen
Mac App StoreThe best way to discover and downloadMac apps.Help Center
mac app storelaunchpad
LaunchpadInstant access to all your apps in one place.Help Center
iPhotoOrganize, edit, and share your photos.iPhoto Help
photos
iMovieTurn home videos into home blockbusters.iMovie Help
movie
GarageBandCreate great-sounding songs with ease.GarageBand Help
record
MailGroup your messages by conversations.Help Center
HELLO FROM
C
UPERTINO, C
A
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5Contents
Chapter 1: Ready, Set Up, Go 11 SettingUpYourMacPro 21 PuttingYourMacProtoSleeporShuttingItDown
Chapter 2: Life with Your Mac Pro 24 BasicFeaturesontheFrontofYourMacPro 26 FeaturesofYourAppleKeyboard 28 PortsandConnectorsontheBackofYourMacPro 30 MorePortsandConnectorsontheBack 32 InternalExpansionOptions 34 GettingAnswers
Chapter 3: Making a Good Thing Better 39 OpeningYourMacPro 43 InstallingMemory 61 InstallingInternalStorageDevices 74 AddingPCIExpressCards 79 ReplacingtheInternalBackupBattery
Contents
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6 Contents
Chapter 4: Problem, Meet Solution 82 AnOunceofPrevention 83 ProblemswithYourMacPro 85 ProblemswithSoftware 86 Repairing,Restoring,orReinstallingMacOSXSoftware 91 CheckingforaHardwareProblem 92 KeepingYourSoftwareUptoDate 92 ProblemswithWi-FiCommunication 93 ProblemswithYourDisplay 95 ProblemswithYourInternetConnection 98 ReplacingtheAppleMagicMouseBatteries 99 MaximizingEthernetPerformance 99 LearningMore,Service,andSupport 102 LocatingYourSerialNumber
Chapter 5: What’s Under the Hood 104 Specifications
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7Contents
Chapter 6: Last, but Not Least 116 ImportantSafetyInformation 117 GeneralMaintenance 120 UnderstandingErgonomics 122 AppleandtheEnvironment 123 RegulatoryComplianceInformation
Looking for Something? 130 Index
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Help Center Migration Assistant
www.apple.com/macpro
Ready, Set Up, Go
1
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10 Chapter 1 Ready, Set Up, Go
YourMacProfeaturesthelatestcomputertechnology,includingadvancedmulticoreprocessortechnology,high-speedmemory,PCIExpressgraphicsandexpansionslots,andinternalstorage,allinananodizedaluminumchassiswitheasyaccesstointernalcomponents.
WARNING: Toavoidinjury,readalltheinstallationinstructions(andthesafetyinformationstartingonpage116)carefullybeforeyoufirstuseyourMacPro.
MakesureyoulookovertheinformationinChapter2,“LifewithYourMacPro,”tofindoutaboutthenewfeaturesofthisMacPro.
ManyanswerstoquestionscanbefoundonyourMacProinHelpCenter.ForinformationaboutHelpCenter,see“GettingAnswers”onpage34.
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11Chapter 1 Ready, Set Up, Go
Setting Up Your Mac ProYourMacProisdesignedsothatyoucansetitupquicklyandstartusingitrightaway.Followthestepsonthenextfewpagestogetstarted.
Step 1: Position your Mac Pro and display.PickupyourMacProbybothofitshandlesusingcorrectliftingtechniques.Usecorrectliftingtechniqueswhenpositioningyourdisplayaswell.PositionyourMacProanddisplaysothat:
 Theyareeachonasturdy,flatsurface Thepowercableconnectorsdon’tpressagainstawallorotherobject Theairflowinfrontof,behind,andbelowyourMacProandthedisplayisnotobstructed
 Thecomputer’sopticaldrivetrayshavespacetoopeninfront
TheonlywaytoshutoffpowercompletelytoyourMacProanddisplayistodisconnecttheirpowerplugsfromthepowersource.MakesurethepowercordsforyourMacProanddisplayarewithineasyreachsothatyoucanunplugthem.
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12 Chapter 1 Ready, Set Up, Go
Step 2: Plug in the power cord.PlugthepowercordcompletelyintotherecessedpowercordsocketonthebackofyourMacProandplugtheotherendintoagroundedpoweroutlet.
Power cord socket
Power cord plug
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13Chapter 1 Ready, Set Up, Go
Step 3: Connect the display.Connectyourdisplayasshownbelow.Dependingonthedisplay,youmayhaveoneormorecablestoconnect.Checktheinstructionsthatcamewiththedisplayforadditionalsetupinformation.
Display cable
Display ports
USB port
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14 Chapter 1 Ready, Set Up, Go
YoucanconnectuptothreedisplayswithMiniDisplayPortorDigitalVisualInterface(DVI)connectorstothedisplayportsonthebackofyourMacPro.TheDVIdisplayportisadual-linkport,soyoucanconnecta30-inchAppleCinemaHDDisplay.
DVI display port Mini DisplayPort (2)
YoucanalsoconnectdisplaysthathaveanAppleDisplayConnector(ADC)oravideographicsarray(VGA)connectorusingoneofthefollowingadapters:
 ToconnectaVGAdisplaytotheDVIdisplayportoraMiniDisplayPort,usetheAppleDVItoVGADisplayAdapterortheAppleMiniDisplayPorttoVGAAdapter(bothavailableseparately).
 ToconnectanADCdisplaytotheDVIdisplayport,useanAppleDVItoADCDisplayAdapter(availableseparately).
TheMiniDisplayPortoutputsprovidebothvideoandaudiooutput.Forexample,usingaMiniDisplayPorttoHDMIadapterandanHDMIcable,youcanconnectyourcomputertoanHDTVorAVreceiverthathasanHDMIconnectorandplaybothaudioandvideo.YoumustusetheSoundpaneinSystemPreferencestoselecttheconnecteddeviceforaudiooutput.FormoreinformationaboutconnectinganHDMIdevice,searchfor“HDMI”ontheMacProSupportpageatwww.apple.com/support/macpro.
DisplayadaptersandotheraccessoriesforyourMacProaresoldseparatelyatwww.apple.com/store.
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15Chapter 1 Ready, Set Up, Go
Step 4: Connect an Ethernet cable or join a Wi-Fi network.ToaccesstheInternetoranetworkusinganEthernetcable,connectoneendofanEthernetcabletoeitheroftheGigabitEthernetportsonthebackofyourMacPro.Connecttheotherendtoacablemodem,DSLmodem,orEthernetnetwork.
Gigabit Ethernet ports
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16 Chapter 1 Ready, Set Up, Go
Step 5: Connect the USB cable from your keyboard.ConnectthekeyboardcabletooneoftheUSBports(d)onyourMacProoronthedisplay.
MouseKeyboard
Ifthekeyboardcableisn’tlongenough,usethekeyboardextensioncablethatcamewithyourMacPro.
Apple keyboard extension cable
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17Chapter 1 Ready, Set Up, Go
Step 6: Turn on your Apple Magic Mouse.SlidetheswitchonthebottomofyourAppleMagicMousetoturniton.
YourwirelessmousecomeswithAAbatteriesinstalled,andisalreadypairedwithyourMacPro.PairingallowsittocommunicatewirelesslywithyourMacPro.
Indicator light
On/off switch
Whenyoufirstturnonyourmouse,theindicatorlightglowssteadilyfor5seconds,indicatingthebatteriesaregood.Ifyourmousedoesn’tturnon,makesurethebatteriesareinstalledproperlyandcharged(seepage98).
TheindicatorlightblinksuntilyouturnonyourMacProandaconnectionisestablished.
IfyoupurchasedanAppleWirelessKeyboardorMagicTrackpad,followtheinstructionsthatcamewiththekeyboardtosetitup.
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18 Chapter 1 Ready, Set Up, Go
Step 7: Turn on your Mac Pro.Pressthepowerbutton(®)onthefrontofyourMacPrototurniton.Ifyourdisplaymustbeturnedonseparately,turnitonbypressingitspowerbutton.ClickyourmousetoestablishaconnectionwithyourMacPro.
Note: Ifyourmouseisn’tpaired,followtheonscreeninstructionstopairitwithyourMacPro.
Step 8: Configure your Mac Pro with Setup Assistant.ThefirsttimeyouturnonyourMacPro,SetupAssistantstarts.SetupAssistanthelpsyouenteryourInternetinformationandsetupauseraccountonyourMacPro.
YoucantransferinformationfromanotherMacorPCduringsetup.YoucanalsouseSetupAssistanttotransferinformationfromaTimeMachinebackuporotherdisk.
YoumayhavetoupdatesoftwareiftheotherMacdoesn’thaveMacOSXversion10.5.3orlaterinstalled.TomigratefromaPC,youneedtodownloadMigrationAssistantforWindowsfromwww.apple.com/migrate-to-mac.
AfteryoustartSetupAssistantonyourMacPro,youcanleaveitmidprocesswithoutquitting,movetotheothercomputerifyouneedtoupdateitssoftware,andthenreturntoyourMacProtocompletethesetup.
Ifyoudon’tuseSetupAssistanttotransferinformationwhenyoufirststartupyourMacPro,youcandoitlaterusingMigrationAssistant.OpenMigrationAssistantintheUtilitiesfolderinLaunchpad.ForhelpusingMigrationAssistant,openHelpCenterandsearchfor“MigrationAssistant.”
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19Chapter 1 Ready, Set Up, Go
To set up your Mac Pro:1 InSetupAssistant,followtheonscreeninstructionsuntilyougettothe“TransferInformationtoThisMac”screen.
2 Doabasicsetup,asetupwithmigration,ortransferinformationfromaTimeMachinebackuporotherdisc:
 To do a basic setup,select“Don’ttransfernow”andclickContinue.Followtheremainingpromptstoselectyourwirelessnetwork,setupanaccount,andexitSetupAssistant.
 To do a setup with migration,select“FromanotherMacorPC”andclickContinue.FollowtheonscreeninstructionstoselecttheMacorPCyouwanttomigrateinformationfrom.YourMacorPCmustbeonthesamewiredorwirelessnetwork.YoucanalsoconnectanotherMacbyusingaFireWirecableandthenrestartingitintargetdiskmode.TorestartaMacintargetdiskmode,restartthecomputerwhileholdingdowntheTkey.AfterselectingyourMacorPC,followtheonscreendirectionsformigratinginformation.
 To transfer information from a Time Machine backup or another disk,select“FromaTimeMachinebackuporotherdisk”andclickContinue.Selectthebackuportheotherdiskthatyouwanttomigrateinformationfrom,andclickContinue.Followtheonscreendirectionsfortransferringtheinformation.
Ifyoudon’tintendtokeeporuseyourothercomputer,it’sbesttodeauthorizeitfromplayingmusic,videos,oraudiobooksthatyou’vepurchasedfromtheiTunesStore.Deauthorizingacomputerpreventsanysongs,videos,oraudiobooksyou’vepurchasedfrombeingplayedbysomeoneelse,andfreesupanotherauthorizationforuse.Forinformationaboutdeauthorizing,chooseiTunesHelpfromtheHelpmenuiniTunes.
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20 Chapter 1 Ready, Set Up, Go
Afteryou’vesetupyourMacPro,checkforupdatedsoftware.ChooseApple()>SoftwareUpdatefromthemenubarandfollowtheonscreeninstructions.
Step 9: Customize Your Desktop and Set Your Preferences.YoucaneasilymakeyourdesktoplookthewayyouwantusingSystemPreferences.ChooseApple()>SystemPreferencesfromthemenubarorclicktheSystemPreferencesiconintheDock.SystemPreferencesisyourcommandcenterformostsettingsonyourMacPro.Formoreinformation,chooseHelp>HelpCenterandsearchfor“SystemPreferences”orforthespecificpreferenceyouwanttochange.
Important: YoucansetanoptioninUsers&Groupspreferencestohelpyouresetyourloginpasswordifyouforgetit.Youshouldsetyourpasswordpreferencessoonaftersetup.
Need Help Setting Up?Ifyoudon’tseeanythingonyourscreenoryouthinkyourMacProdidn’tstartupproperly,checkthefollowing:
 IsyourMacPropluggedintoapoweroutlet?Ifit’spluggedintoapowerstrip,isthepowerstripturnedon?
 IsthepowercordsecurelypluggedintothebackofyourMacPro? Arethekeyboardanddisplaycablesconnectedcorrectly? Arethebrightnessandcontrastofthedisplayadjustedcorrectly?Ifthedisplayhasbrightnesscontrols,adjustthem.Ifthedisplayhasapowerbutton,makesurethedisplayisturnedon.
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21Chapter 1 Ready, Set Up, Go
 Ifyoustilldon’tseeanythingonyourscreen,restartyourMacPro.Pressandholdthepowerbutton(®)onyourMacProfor5or6seconds,untilitturnsoff.Pressthepowerbutton(®)againtorestart.
 Ifyouseeablinkingquestionmarkonthescreenoraseriesofflashesfromthestatuslight,seeChapter4,“Problem,MeetSolution”onpage81.
Putting Your Mac Pro to Sleep or Shutting It DownWhenyoufinishworking,youcanputyourMacProtosleeporshutitdown.
Putting Your Mac Pro to SleepIfyou’llbeawayfromyourMacProforonlyashorttime,putittosleep.WhenyourMacProisinsleep,thedisplay’sscreenisdark.YoucanquicklywakeyourMacProfromsleepandbypassthestartupprocess.
To put your Mac Pro to sleep quickly, do one of the following:Â ChooseApple()>Sleepfromthemenubar.
 Pressthepowerbutton(®)onthefrontofyourMacPro.
 PresstheControlandEjectkeys,andthenclickSleepinthedialogthatappears. ChooseApple()>SystemPreferences,clickEnergySaver,andsetasleeptimer.
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22 Chapter 1 Ready, Set Up, Go
To wake your Mac Pro from sleep, do one of the following: Pressanykeyonthekeyboard. Clickthemouse. Pressthepowerbutton(®)onthefrontofyourMacPro.
WhenyourMacProwakesfromsleep,yourapplications,documents,andcomputersettingsareexactlyasyouleftthem.
Shutting Down Your Mac ProIfyouwon’tbeusingyourMacProforanextendedperiod,shutitdown.
To turn off your Mac Pro, do one of the following:Â ChooseApple()>ShutDown.
 PresstheControlandEjectkeys,andthenclickShutDowninthedialogthatappears.
NOTICE: DonotturnoffyourMacProbyturningofftheswitchonapowerstriporbyunpluggingyourMacPro’spowerplug(unlessyoucan’tturnoffyourMacProanyotherway).YourfilesorsystemsoftwarecouldbedamagedifyourMacProisnotshutdownproperly.
NOTICE: ShutdownyourMacProbeforemovingit.Movingyourcomputerwhiletheharddiskisspinningcandamagetheharddisk,causinglossofdataortheinabilitytostartupfromtheharddisk.
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Help Center ports
www.apple.com/macpro
Life with Your Mac Pro
2
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24 Chapter 2 Life with Your Mac Pro
Basic Features on the Front of Your Mac Pro
Optical drive
Headphone jack
Status light
f
® Power button
FireWire 800 ports (2)
Second optical drive(optional)
USB 2.0 ports (2)
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25Chapter 2 Life with Your Mac Pro
Optical driveYourMacProhasaDVD±RDL/DVD±RW/CD-RWSuperDrive,whichcanreadCD-ROM,photoCD,audio,andDVDdiscs.Itcanwritemusic,documents,andotherfilestoCD-R,CD-RW,DVD±R,DVD±RW,andDVD±RDoubleLayer(DL)discs.Toopenthedrive,presstheMediaEjectkey(C)onyourAppleKeyboard.IfyourMacProhasasecondopticaldrive,presstheOptionkeyandMediaEjectkey(C)toopenit.
® Power buttonPressthisbuttontoturnonyourMacPro,putittosleep,orwakeitfromsleep.Torestart,pressandholdthisbuttonfor5or6secondsuntilyourMacProturnsoff,andthenpressitagaintoturniton.
H Two FireWire 800 portsConnecthigh-speedexternaldevices,suchasFireWiredigitalvideo(DV)cameras,scanners,andexternalharddiskdrives.YoucanconnectanddisconnectFireWiredeviceswithoutrestarting.Eachportsupportsdataratesupto800Mbit/s.
dTwo USB 2.0 portsConnectaniPod,iPhone,iPad,mouse,keyboard,printer,diskdrive,digitalcamera,joystick,externalUSBmodem,andmore.YoucanalsoconnectUSB1.1devices.YourdisplaymayalsohaveUSBports.
f Headphone jackConnectheadphonesorearphoneswithastandard3.5mmconnector.
Status lightAwhitelightindicatesyourMacProison;apulsinglightindicatesit’sinsleep.Forinformationaboutaflashingstatuslight,see“Ifthecomputerdoesn’trespondorthepointerdoesn’tmove”onpage83.
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26 Chapter 2 Life with Your Mac Pro
Features of Your Apple KeyboardEscape
Decrease brightness
Increase brightness
Mission Control
Launchpad
Caps Lock
Fast Forward
Mute
Volume Down
Volume Up
Media Eject
Function
Play/Pause
Rewind
USB port(both sides)
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27Chapter 2 Life with Your Mac Pro
Escape key (esc)PresstheEscapekey(esc)tocloseamenuwithoutchoosinganitemorcancelaprocedure.
Brightness keys (F1, F2)Increase( )ordecrease( )thebrightnessofyourAppledisplay.
Mission Control key (F3)OpenMissionControltogetacomprehensiveviewofwhat’srunningonyourMacPro,includingDashboard,allyourspaces,andallopenwindows.
Launchpad key (F4)OpenLaunchpadandclickanapplicationtoopenanyapplicationonyourMacPro.
— Mute key (F10)Mutethesoundcomingfromthebuilt-inspeaker,headphonejack,oraudioports.
- Volume keys (F11, F12)Increase(-)ordecrease(–)thevolumeofsoundcomingfromthebuilt-inspeaker,headphonejack,oraudioports.
C Media Eject keyPressandholdtheMediaEjectkey(C)toremoveadisc.
Function (fn) keyHolddowntoactivatecustomizedactionsassignedtothefunctionkeys(F1toF19).Tolearnaboutcustomizingfunctionkeys,chooseHelp>HelpCenterfromthemenubarandsearchfor“functionkeys.”
’ Media keys (F7, F8, F9)Rewind( ),playorpause(’),orfast-forward( )asong,movie,orslideshow.
Caps Lock keyPresstoengagecapslocksoyoucantypecapitalletters.
dTwo USB 2.0 portsConnectamouseandsyncyouriPhone,iPod,iPad,ordigitalcamera.
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28 Chapter 2 Life with Your Mac Pro
Ports and Connectors on the Back of Your Mac Pro
Power socket
Locking latch
USB 2.0 ports (3)
FireWire 800 ports (2)
G
d
¥
H
Gigabit Ethernetports (2)
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29Chapter 2 Life with Your Mac Pro
Power socketConnectthepowercordthatcamewithyourMacPro.Don’tuseanordinarypowercordorextensioncord.
¥ Locking latchLiftthelatchtoopenthesidepanelandaccesstheinternalcomponentsinyourMacPro.Ifyou’reworkinginsideyourMacProandthelatchisdown,thedrivesarelockedinplace.Youcanattachasecuritylock(availableseparately)tothelatchtopreventaccessandsecuretheinternalcomponents.YoucanalsoattachasecuritycabletothelatchorthroughthehandlesandfeettoprotectyourMacPro.
dThree USB 2.0 portsConnectaniPod,iPhone,iPad,mouse,keyboard,printer,diskdrive,digitalcamera,joystick,externalUSBmodem,andmore.YoucanalsoconnectUSB1.1devices.YourdisplaymayalsohaveUSBports.
H Two FireWire 800 portsConnecthigh-speedexternaldevices,suchasFireWiredigitalvideo(DV)cameras,scanners,andexternalharddiskdrives.YoucanconnectanddisconnectFireWiredeviceswithoutrestarting.Eachportsupportsdataratesupto800Mbit/s.
G Two Gigabit Ethernet ports with jumbo frame supportConnecttoahigh-speedEthernetnetwork,aDSLorcablemodem,oranothercomputer.TheEthernetportautomaticallydetectsEthernetdevicesanddoesn’trequireanEthernetcrossovercable.YoucanaccesstheInternetornetworkresourcessuchasprintersandservers,andshareinformationoverthenetworkusingaCAT5ecable.
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30 Chapter 2 Life with Your Mac Pro
More Ports and Connectors on the BackPCI Express
expansion slots
Mini DisplayPort (2)
-
,
Optical digitalaudio out port
Analog audioline-in port
Analog audioline-out port
Optical digitalaudio in port
DVI display port
£
£
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31Chapter 2 Life with Your Mac Pro
PCI Express expansion slots (3)ExpandyourMacProbyinstallinguptothreePeripheralComponentInterconnect(PCI)Expresscardsinthecoveredslotslabeled2,3,and4.
£ Mini DisplayPort outputsConnectoneortwodisplaysthatuseaMiniDisplayPortconnector,suchastheAppleLEDCinemaDisplay.TheMiniDisplayPortoutputssupportbothvideoandaudiooutput.YoucanuseadapterstoconnectyourcomputerviatheMiniDisplayPortoutputstodevicessuchasHDTVsandAVreceiversforbothsoundandaudiooutput.DisplayadaptersforyourMacProareavailablefromtheonlineAppleStoreatwww.apple.com/store.
£ DVI display port (dual-link)ConnectadisplaythatusesaDigitalVisualInterface(DVI)connector,suchastheAppleLEDCinemaDisplay,totheDVIdisplayport.DisplayadaptersforyourMacProareavailablefromtheonlineAppleStoreatwww.apple.com/store.
Optical digital audio in and audio out portsConnecttodecks,receivers,digitalinstruments,andsurround-soundspeakersystemsusingstandardTOSLINKcablesorfiber-opticcableswitha3.5mmplasticornylonopticalplug.YoucantransferstereoorencodedaudiousingtheS/PDIF(Sony/PhilipsDigitalInterface)protocolandTOSLINKcables.
, Analog audio line-in portConnectself-poweredmicrophones,MP3andCDplayers,andotherdeviceswithanalogcapability.
- Analog audio line-out portConnectself-poweredspeakersandotherdeviceswithanalogcapability.
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32 Chapter 2 Life with Your Mac Pro
Internal Expansion Options
Drive carriers (4)
Optical drive carrier
Slot 1: Double-widePCI Express graphics(graphics card installed)
Memory slots(4 or 8 slots dependingon model)
Slots 2–4: PCI Express
Battery(behind graphics card)
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33Chapter 2 Life with Your Mac Pro
Optical drivesYourMacProcomeswithoneortwoDVD±RDL/DVD±RW/CD-RWSuperDrives.Toreplaceanopticaldrive,see“ReplacinganOpticalDrive”onpage68.
Hard disk drives or solid state drivesYourMacProcomeswithuptofourdrivesinstalled.Toinstallorreplacedrives,see“InstallingInternalStorageDevices”onpage61.
PCI Express slotsYourMacProhasthreePCIExpressexpansionslots.ToinstallPCIcardsinslots2through4,see“AddingPCIExpressCards”onpage74.
BatteryYourMacProusesaninternalbackupbattery.IfyourMacProhastroublestartingup,orifthesystemdateandtimearefrequentlyincorrect,youmayneedtoreplacethebattery.See“ReplacingtheInternalBackupBattery”onpage79.
Double-wide PCI Express graphics slotConnectuptotwodisplaystothegraphicscardinthePCIExpressgraphicsslot(slot1).YoucanreplacethecardinthisslotandinstalladditionalgraphicscardsinPCIslots2through4.See“AddingPCIExpressCards”onpage74.
Memory slotsYourMacProhasfouroreightmemoryexpansionslots,dependingonthemodel.Toaddmorememory,installPC3-10600E,1333MHz,DDR3ECCSDRAMUDIMMsinthememoryslots.ForinformationaboutthetypeofmemoryusedinyourMacPro,see“InstallingMemory”onpage43.
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34 Chapter 2 Life with Your Mac Pro
Getting AnswersMuchmoreinformationaboutusingyourMacProisavailableinHelpCenterandontheInternetatwww.apple.com/support/macpro.
To open Help Center:1 ClicktheFindericonintheDock(thebaroficonsalongtheedgeofthescreen).
2 ClicktheHelpmenuinthemenubaranddooneofthefollowing:
 TypeaquestionortermintheSearchfield,andchooseatopicfromthelistofresultsorchooseShowAllResultstoseealltopics.
 ChooseHelpCentertoopentheHelpCenterwindow,whereyoucanbrowseorsearchtopics.
More InformationFormoreinformationaboutusingyourMacPro,seethefollowing:
To learn about See
Installingdrives,memory,expansioncards,orabattery
Chapter3,“MakingaGoodThingBetter”onpage37.
TroubleshootingyourMacProifyouhaveaproblem
Chapter4,“Problem,MeetSolution”onpage81.
FindingserviceandsupportforyourMacPro
“LearningMore,Service,andSupport”onpage99.OrseetheMacProSupportwebsiteatwww.apple.com/support/macpro.
UsingMacOSX TheMacOSXwebsiteatwww.apple.com/macosx.Orsearchfor“MacOSX”inHelpCenter.
MovingfromaPCtoaMac “Whyyou’llloveaMac”atwww.apple.com/getamac/whymac.
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35Chapter 2 Life with Your Mac Pro
To learn about See
UsingiLifeapplications TheiLifewebsiteatwww.apple.com/ilife.OropenaniLifeapplication,openHelp,andthentypeaquestionorterminthesearchfield.
ChangingSystemPreferences SystemPreferencesbychoosingApple(K)>SystemPreferences.Orsearchfor“systempreferences”inHelpCenter.
Usingyourmouseorkeyboard SystemPreferencesandchooseKeyboard&Mouse.OropenHelpCenterandsearchfor“mouse”or“keyboard.”
UsingAirPortExtremewirelesstechnology
TheAirPortSupportpageatwww.apple.com/support/airport.OropenHelpCenterandsearchfor“AirPort.”
UsingBluetooth®wirelesstechnology
TheBluetoothSupportpageatwww.apple.com/support/bluetooth.OropenHelpCenterandsearchfor“Bluetooth.”
Connectingaprinter HelpCenterandsearchfor“printing.”
FireWireandUSBconnections HelpCenterandsearchfor“FireWire”or“USB.”
ConnectingtotheInternet HelpCenterandsearchfor“Internet.”
Usingadisplay HelpCenterandsearchfor“displayport.”
BurningaCDorDVD HelpCenterandsearchfor“burndisc.”
MacProspecifications Chapter5,“What’sUndertheHood”onpage103.OrseetheMacProspecificationspageatwww.apple.com/macpro/specs.html.OropenSystemInformation(intheUtilitiesfolderinLaunchpad),andthenclickMoreInfo.
Applenews,freedownloads,andonlinecatalogs
TheApplewebsiteatwww.apple.com.
Instructions,technicalsupport,andproductmanuals
TheAppleSupportwebsiteatwww.apple.com/support.
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Help Center RAM
www.apple.com/store
Making a Good Thing Better
3
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38 Chapter 3 Making a Good Thing Better
UsetheinformationinthischaptertocustomizeandexpandyourMacProtofityourneeds.Youcanfindinformationaboutimportantproceduresinthefollowingsections:
 “OpeningYourMacPro”onpage39 “InstallingMemory”onpage43 “InstallingInternalStorageDevices”onpage61 “AddingPCIExpressCards”onpage74 “ReplacingtheInternalBackupBattery”onpage79
WARNING: ApplerecommendsthatyouhaveanApple-certifiedtechnicianinstallmemory,PCIExpresscards,andinternalstoragedevices.TocontactanAppleAuthorizedServiceProviderorAppleforservice,see“LearningMore,Service,andSupport”onpage99.Ifyouinstalltheseitemsyourself,youriskdamagingyourequipment,andsuchdamageisnotcoveredbythelimitedwarrantyonyourcomputer.SeeanAppleAuthorizedResellerorAppleAuthorizedServiceProviderforadditionalinformationaboutthisoranyotherwarrantyquestion.
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39Chapter 3 Making a Good Thing Better
Opening Your Mac Pro1 BeforeyouopenyourMacPro,shutitdownbychoosingApple()>ShutDown.
NOTICE: AlwaysshutdownyourMacProbeforeopeningittoavoiddamagingitsinternalcomponentsorthecomponentsyouwanttoinstall.DonotopenyourMacProorattempttoinstallitemsinsideitwhileitison.
2 Wait5to10minutestoallowtheinternalcomponentsofyourMacProtocool.
WARNING: LetyourMacProcooldownbeforeyoutouchtheinternalcomponents,whichmaybeveryhot.
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40 Chapter 3 Making a Good Thing Better
3 TouchthemetalontheoutsideofyourMacProtodischargeanystaticelectricity.
NOTICE: AlwaysdischargestaticbeforeyoutouchpartsorinstallcomponentsinsideyourMacPro.Toavoidgeneratingstatic,don’twalkaroundtheroomuntilyoufinishinstallingthecards,memory,orinternalstoragedeviceandreplacethesidepanel.
Touch the metalcase to dischargestatic.
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41Chapter 3 Making a Good Thing Better
4 UnplugallthecablesandthepowercordfromyourMacPro.
WARNING: Toavoiddamaginginternalcomponentsorthecomponentsyouwanttoinstall,alwaysunplugyourMacPro.Don’tattempttoinstallitemswhileit’spluggedin.
5 Holdthesidepanelandliftthelatchontheback.
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42 Chapter 3 Making a Good Thing Better
6 RemovethesidepanelbypullingthetopawayfromyourMacProandliftingup.
Important: Whenyouremovethesidepanel,holditsecurely.
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43Chapter 3 Making a Good Thing Better
Installing MemoryYourMacProcomeswithaminimumof3GBofmemoryinthesingle-processormodel,oraminimumof6GBofmemoryinthedual-processormodel,installedas1GBunbufferedECCdualinlinememorymodules(UDIMMs).
AllinstalledUDIMMsmustmeetthesespecifications:
 PC3-10600E,1333MHz,DDR3SDRAMUDIMMs Error-correctingcode(ECC) 72-bitwide,240-pinECCmodules 36ICsmaximumperECCUDIMM
NOTICE: ApplerecommendsthatyouuseApple-approvedDIMMs.DIMMsfromolderMaccomputerscannotbeusedinyourMacPro.YoucanpurchaseApple-brandedmemoryonlinefromtheAppleStoreatwww.apple.com/store.
WhenpurchasingDIMMsforuseinMaccomputers,makesurethatthememoryvendorconformstotheJointElectronDeviceEngineeringCouncil(JEDEC)specification.CheckwithyourmemoryvendortoensurethattheDIMMssupportthecorrecttimingmodesandthattheSerialPresenceDetect(SPD)featurehasbeenprogrammedproperly,asdescribedintheJEDECspecification.
Note: AlthoughthememoryspeedoftheUDIMMSis1333MHz,theywilloperateat1066MHzor1333MHzdependingontheprocessorinthecomputer.
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44 Chapter 3 Making a Good Thing Better
Beforeyouinstallmemory,determinewhetheryouhaveasingle-ordual-processorMacPro.Removethesidepanel,followingtheinstructionsin“OpeningYourMacPro”onpage39,andlookinside:
 Aquad-coreor6-coreMacProhasoneprocessorandfourmemoryslots.Youcaninstallatotalofupto16GBofmemory.See“InstallingMemoryinaQuad-Coreor6-CoreMacPro”onpage45.
 An8-coreor12-coreMacProhastwoprocessorsandeightmemoryslots.Youcaninstallatotalofupto32GBofmemory.See“InstallingMemoryinan8-Coreor12-CoreMacPro”onpage54.
One processor Two processors
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45Chapter 3 Making a Good Thing Better
YoucanalsodeterminewhichMacProyouhavebychoosingApple()>AboutThisMacfromthemenubar.ClickMoreInfo,chooseHardwarefromtheContentslist,andthenfindNumberOfProcessorsinHardwareOverview.Thequad-coreand6-coreMacProhaveoneprocessorandthe8-coreand12-coreMacProhavetwoprocessors.
Installing Memory in a Quad-Core or 6-Core Mac ProThequad-coreand6-coreMacProhavefourmemoryslots,andcomewithatleastthree1GBDIMMsinstalled.Youcanreplaceorinstalladditional1GB,2GBor4GBDIMMsforatotalofupto16GBofmemory.
It’simportantthatallDIMMsinstalledinyourMacProareofthecorrectspecifications.UsetheinstructionsthatfollowtoinstallDIMMsinaquad-coreor6-coreMacPro.
To install memory:1 ShutdownyourMacPro,openit,andremovethesidepanel,followingtheinstructionsin“OpeningYourMacPro”onpage39.
WARNING: LetyourMacProcooldownfor5to10minutesbeforeyouremovetheprocessortrayortouchtheinternalcomponents.Theprocessortrayandcomponentsmaybeveryhot.
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46 Chapter 3 Making a Good Thing Better
2 Pushthelatchesontheprocessortrayuntiltheypartiallyopen.
Latches
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47Chapter 3 Making a Good Thing Better
3 Pullthelatchesuntiltheyopenallthewayandreleasetheprocessortray.
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4 Removetheprocessortrayandlayitonasoft,cleanclothonthedeskorworksurface,toprotectthetrayandavoidscratchingtheworksurface.
Processor tray
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49Chapter 3 Making a Good Thing Better
Ifyouinstallequal-sizeDIMMs(forexample,all1GBDIMMSorall2GBDIMMS)inyourquad-coreor6-coreMacPro,Applerecommendsthatyoufilltheslotsintheorderlistedinthetable.
Slot 4
Slot 3
Slot 2
Slot 1
If you have Fill these slots
TwoDIMMs 1and2
ThreeDIMMs 1,2,and3
FourDIMMs 1,2,3,and4(all)
Note: Ifyouinstalldifferent-sizeDIMMsinyourMacPro,followtheorderinthetable.IftheDIMMconfigurationyouinstalldoesn’tprovideoptimizedperformance,theMemorySlotUtilityappearsonscreenandrecommendsanimprovedconfiguration.
Tousetheutilityagain,goto/System/Library/CoreServices/MemorySlotUtility.
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50 Chapter 3 Making a Good Thing Better
5 OpentheejectorsonDIMMslots1,2,and3andpushthemouttothesides.ThenremovetheDIMMsfromtheslots.
6 InstalltheDIMMsbyaligningthemintheDIMMslotsandpushingbothendsoftheDIMMdownuntilthetabsareverticalandtheejectorssnapintoplace.
NOTICE: ToavoiddamagingtheDIMM,holditbythecornersanddon’ttouchthegoldconnectorsorothercomponents.
EjectorsNotchConnectors
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51Chapter 3 Making a Good Thing Better
7 Reinstalltheprocessortray,pushingitinuntilthelatchesareata90-degreeangle.
Processor tray
Latch
8 Pushthelatchesallthewayintoclosethemandseattheprocessortray.
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52 Chapter 3 Making a Good Thing Better
9 Replacethesidepanel.
Whenyoureplacethesidepanel,makesurethelatchisup.Holdthesidepanelsecurelysoitstaysinplaceasyoupushthelatchdown.
Place the side panelin the slot and thenpush to close.
NOTICE: Alwaysreplacethesidepanelafterinstallingcomponents.YourMacProdoesn’toperateproperlywithoutthesidepanelinplace.
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53Chapter 3 Making a Good Thing Better
10 HoldthesidepanelagainstyourMacProandpushthelatchdowntosecurethesidepanel.
Youcanattachalockorcablethroughametalloop(underthelatch)tosecureyourMacPro.Flipthemetalloopdownbeforeyouclosethelatch,thenclosethelatchandattachyourlockorcablethroughtheextendedloop.
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54 Chapter 3 Making a Good Thing Better
Installing Memory in an 8-Core or 12-Core Mac ProThe8-coreand12-coreMacProhaveeightmemoryslots,and,inmostconfigurations,comewithatleastsix1GBDIMMsinstalled.Youcaninstallatotalofupto32GBofmemory.
It’simportantthatalltheDIMMsinstalledinyourMacProhavethecorrectspecifications.UsetheinstructionsthatfollowtoinstallDIMMsinan8-coreor12-coreMacPro.
To install memory in a dual-processor Mac Pro:1 ShutdownyourMacPro,openit,andremovethesidepanel,followingtheinstructionsin“OpeningYourMacPro”onpage39.
WARNING: LetyourMacProcooldownfor5to10minutesbeforeyouremovetheprocessortrayortouchtheinternalcomponents.Theprocessortrayandcomponentsmaybeveryhot.
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55Chapter 3 Making a Good Thing Better
2 Pushthelatchesontheprocessortrayuntiltheyopenslightly.
Latches
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56 Chapter 3 Making a Good Thing Better
3 Pullthelatchesuntiltheyopenallthewayandreleasetheprocessortray.
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57Chapter 3 Making a Good Thing Better
4 Removetheprocessortrayandlayitonasoft,cleanclothonthedeskorworksurface,toprotectthetrayandavoidscratchingtheworksurface.
Processor tray
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58 Chapter 3 Making a Good Thing Better
Ifyouinstallequal-sizeDIMMs(forexample,all1GBDIMMSorall2GBDIMMS)inyour8-coreor12-coreMacPro,Applerecommendsthatyoufilltheslotsintheorderlistedinthetable.
Slot 4
Slot 3
Slot 2
Slot 1
Slot 5
Slot 6
Slot 7
Slot 8
If you have Fill these slots
TwoDIMMs 1and2
ThreeDIMMs 1,2,and3
FourDIMMs 1,2,and5,6
SixDIMMs 1,2,3,and5,6,7
EightDIMMs 1,2,3,4,and5,6,7,8(all)
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59Chapter 3 Making a Good Thing Better
Note: Ifyouinstalldifferent-sizeDIMMsinyourMacPro,followtheorderinthetable.IftheDIMMconfigurationyouinstalldoesn’tprovideoptimizedperformance,theMemorySlotUtilityappearsonscreenandrecommendsabetterconfiguration.
Tousetheutilityagain,goto/System/Library/CoreServices/MemorySlotUtility.
5 InstalltheDIMMsbyaligningthemintheDIMMslotsandpushingbothendsoftheDIMMdownuntilthetabsareverticalandtheejectorssnapintoplace.
NOTICE: ToavoiddamagingtheDIMM,holditbythecornersanddon’ttouchthegoldconnectorsorothercomponents.
EjectorsNotchConnectors
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60 Chapter 3 Making a Good Thing Better
6 Reinstalltheprocessortray,pushingitinuntilthelatchesareata90-degreeangle.
7 Pushthelatchesallthewayintoclosethemandseattheprocessortray.
Processor tray
Latch
8 Replacethesidepanel,followingtheinstructionsstartingonpage52.
NOTICE: Alwaysreplacethesidepanelafterinstallingcomponents.YourMacProdoesn’toperateproperlywithoutthesidepanelinplace.
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61Chapter 3 Making a Good Thing Better
Installing Internal Storage DevicesYourMacProhasroomforsixinternaldrives:twoopticaldrives,andfourharddiskorsolidstatedrives.Inmostconfigurations,asingledriveoccupiesthefirstdrivebayandanopticaldriveislocatedintheupperopticaldrivebay.
Youcanadduptothree3.5-inchcable-freeSerialATA(SATA)harddiskdrivestotheemptydrivebays.Thedrivesmustmeetthesespecifications:
 Type:SATA3Gb/s
 Width:3.9inches(102mm)
 Depth:5.7inches(147mm)
 Height:1.0inch(25.4mm)
Youcanadduptothree2.5-inchsolidstatediskdrives(SSDs)totheemptydrivebays.Thedrivesmustmeetthesespecifications:
 Type:SATA3Gb/s
 Width:2.5inches(63.5mm)
Thesolidstatedrives(SSD)comewithadaptersthatfitthe3.5-inchdrivebays.
Formoreinformationaboutrequirementsorsupporteddevices,visitanAppleAuthorizedReseller,theAppleStoreatwww.apple.com/store,ortheMacProSupportwebsiteatwww.apple.com/support/macpro.
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62 Chapter 3 Making a Good Thing Better
Installing Serial ATA Hard Disk DrivesYourMacProcanaccommodateuptofourinternal1-inch-highSATAharddiskdrivesinthedrivebays.IfyourMacProcomeswithasingledriveinstalled,it’sinthefirstdrivebay.Youcaninstalldrivesinthesecond,third,andfourthdrivebays.
To install a hard disk drive:1 OpenyourMacProandremovethesidepanelfollowingtheinstructionsin“OpeningYourMacPro”onpage39.
2 Liftthelatchtounlockthedrivecarriers.
Note: Whenthelatchisdown,thecarriersarelockedinthedrivebaysandcan’tberemoved.
3 Pullthecarrieroutofthedrivebay.
Drive carrier
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4 Positionthecarrierovertheharddiskdrivewiththeconnectorsattheback.
5 Usethefourscrewsonthecarriertoattachtheharddiskdrivetothecarrier.
NOTICE: Holdthedrivebyitssides.Toavoiddamagingthedrive,don’ttouchtheprintedcircuitboard.
Connectors
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6 Liftthelatchandslidethecarrierovertheguidesandintothedrivebayuntilit’stouchingthedriveconnectorsandisseatedinthebay.
Driveconnectors
7 Replacethesidepanel,followingtheinstructionsstartingonpage52.
NOTICE: Alwaysreplacethesidepanelafterinstallingcomponents.YourMacProdoesn’toperateproperlywithoutthesidepanelinplace.
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65Chapter 3 Making a Good Thing Better
Installing a Solid State DriveYourMacProcanaccommodateuptofourinternal2.5-inchsolidstatedrivesinthedrivebays.IfyourMacProcomeswithasingledriveinstalled,it’sinthefirstbay.Youcaninstalldrivesinthesecond,third,andfourthdrivebays.
To install a solid state drive:1 OpenyourMacProandremovethesidepanel,followingtheinstructionsin“OpeningYourMacPro”onpage39.
2 Liftthelatchtounlockthedrivecarriers.
Note: Whenthelatchisdown,thecarriersarelockedinthedrivebaysandcan’tberemoved.
3 Pullthecarrieroutofthedrivebay.
Drive carrier
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4 Removethetwoscrewsfromthedrivecarrierasshown.You’llattachtheSSDadaptertothecarrierusingthetworemainingscrews.Putthetwoscrewsthatyouremovedawayforsafekeeping.
Connectors
Hooks
ScrewsUnused screws (2)
5 PositionthedrivecarrierovertheSSDadapterwiththedriveconnectorsatthebackasshown.Insertthetwohooksonthetopoftheadapterintothecarrier’sholes.FastenthetwoscrewsontopofthecarriertoattachtheSSDenclosuretothecarrier.
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67Chapter 3 Making a Good Thing Better
6 Liftthelatchandslidethecarrierovertheguidesandintothedrivebayuntilittouchesthedriveconnectorsandisseatedinthebay.
Driveconnectors
7 Replacethesidepanel,followingtheinstructionsstartingonpage52.
NOTICE: Alwaysreplacethesidepanelafterinstallingcomponents.YourMacProdoesn’toperateproperlywithoutthesidepanelinplace.
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Replacing an Optical DriveYourMacProcomeswithoneortwoSuperDrivesinstalledintheopticaldrivebays.Followtheseinstructionstoreplaceanopticaldrive.
Note: Contactyourdrivemanufacturerorconsultthemanufacturer’swebsitetodetermineifyourdriveissettocableselectmode.Beforeyouinstalladrive,setthedrivetocableselectmodeifthemanufacturerhasn’talreadydoneso.
To replace the optical drive:1 OpenyourMacProandremovethesidepanel,followingtheinstructionsin“OpeningYourMacPro”onpage39.
2 Liftthelatchtounlocktheopticaldrivecarriers.
Whenthelatchisdown,thedrivesandcarriersarelockedintheopticaldrivebaysandcan’tberemoved.
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3 Pullthecarrierhalfwayoutoftheopticaldrivebay.
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4 Disconnectthecablefromtheopticaldriveandremovethecarrierfromtheopticaldrivebay.
NOTICE: Whenyouinstallorreplaceopticaldrives,usetheoriginalApplecablesthatcamewithyourMacPro.
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5 Removetheopticaldrivefromthecarrierbyunscrewingthefourattachmentscrews.
6 Usethefourscrewsfromtheoriginalopticaldrivetoattachthereplacementdrivetothecarrier.
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7 Slidetheopticaldriveandcarrierovertheguideshalfwayintotheopticaldrivebay.
8 Attachthecabletothebackoftheopticaldrive.
Cable middleconnector
Cable endconnector
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9 Liftthelatchandthenslidethecarrierintotheopticaldrivebay,pushingitintoplace.
10 Replacethesidepanel,followingtheinstructionsstartingonpage52.
NOTICE: Alwaysreplacethesidepanelafterinstallingcomponents.YourMacProdoesn’toperateproperlywithoutthesidepanelinplace.
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Adding PCI Express CardsYoucanexpandthecapabilitiesofyourMacProbyinstallingcardsinthePeripheralComponentInterconnect(PCI)Expressslots.YourMacProhasonedouble-widePCIExpressgraphicsslotandthreePCIExpressexpansionslots,foratotaloffourslots.TheseslotsaccommodatePCIExpressgraphicscardsandexpansioncards.
About PCI Express CardsYourMacProcomeswithahigh-performancePCIExpressgraphicscard,whichcontainsthegraphicsprocessingunit(GPU)andprovidesthecomputer’sdisplayports.Thegraphicscardisinstalledinslot1.
YoucaninstalladditionalPCIExpressgraphicsandexpansioncards.Beforeinstallingacard,checkitsspecificationstomakesureitcanoperateinyourMacPro:
 Slots1and2arex16,PCIExpress2.0slots Slots3and4arex4,PCIExpress2.0slots
Allfourslotssupport16-lanecards.
NOTICE: CombinedmaximumpowerconsumptionforallfourPCIExpressslotsmustnotexceed300watts(W).
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To install a PCI Express card:1 OpenyourMacProandremovethesidepanel,followingtheinstructionsin“OpeningYourMacPro”onpage39.
WARNING: Toavoiddamaginginternalcomponentsorthecomponentsyouwanttoinstall,alwaysturnoffandthenunplugyourMacPro.Donotattempttoinstallitemswhileitispluggedin.LetyourMacProcooldownfor5to10minutesbeforeyoutouchtheinternalcomponents,whichmaybeveryhot.
2 UnscrewthecaptivescrewsinthePCIbracketandremovethebracket.
Port access cover
PCI bracket
3 Removetheportaccesscoverfromtheslotinwhichyouplantoinstallthecard.
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4 PressthebuttononthePCIsliderandmovetheslidertotheleft,whichmovestheretentionbar.
Button Retention barPCI slider
5 Removeyournewcardfromitsstatic-proofbagandholditbyitscorners.Don’ttouchthegoldconnectororthecomponentsonthecard.
If You’re Installing a Full-Length PCI CardItmaybeeasiertoinstallaPCIcardifyouremovetheharddiskdrivesandcarriers(seepage62),andremoveadjacentcards.MakesuretheendofthecardgoesintheappropriatecardguidebeforealigningthecardwiththePCIslotandcompletingtheinstallation.
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6 Alignthecard’sconnectorwiththeexpansionslotandpressthecardintotheslot.
Hook on card Retention bar PCI Express slotPCI slider
7 Pressthecardgentlybutfirmlyuntiltheconnectorisfullyinserted.Pressonlyonthebareareasofthecardtoavoiddamagingthecomponents.Don’trockthecardfromsidetosideorforceit.Ifyoumeetresistance,checktheconnectorandslotfordamageorobstructions,andthentryinsertingthecardagain.
8 Pullthecardgentlytomakesureit’sproperlyconnected.Ifitstaysinplaceanditsgoldconnectorsarebarelyvisible,thecardisconnected.
9 MovethePCIslidertotherighttosecurethecard.
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10 ReplacethePCIbracketunderthebraceandtightenthescrewstosecurethecard.
NOTICE: Ifyouremoveacardanddon’tinstallareplacement,placeaportaccesscoverovertheemptyslottokeepforeignobjectsoutoftheenclosure.Anuncoveredslotaffectstheairflowthatcoolstheinternalcomponentsandmaycausedamage.
Brace
PCI bracket
11 Replacethesidepanel,followingtheinstructionsstartingonpage52.
NOTICE: Alwaysreplacethesidepanelafterinstallingcomponents.YourMacProdoesn’toperateproperlywithoutthesidepanelinplace.
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Replacing the Internal Backup BatteryYourMacProusesaBR2032lithiumcoincellbatterythatpreservessettings,suchasthedateandtime,whenyourMacProisoff.IfyounoticeintermittentproblemswhenyourMacProstartsup,orchangesinthedateandtimesettings,replacethebattery.
Important: Disposeoftheoldbatteryaccordingtoyourlocalenvironmentallaws.
Toreplacethebattery:
1 OpenyourMacProandremovethesidepanel,followingtheinstructionsin“OpeningYourMacPro”onpage39.
2 RemoveanyPCIExpresscardsthatblockaccesstothebattery.See“AddingPCIExpressCards”onpage74forinstructions.
3 Removetheoldbatteryfromtheholder.
WARNING: Installingthebatteryincorrectlymaycauseanexplosion.Useonlythesametypeofbatteryoranequivalentrecommendedbythemanufactureroftheoriginal.
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4 Insertthenewbatteryintheholderwiththepositiveside(+)facingout.
5 ReplacethePCIExpresscardsthatyouremoved(see“AddingPCIExpressCards”onpage74).
6 Replacethesidepanelandpushthelatchdowntosecureit.
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Help Center help
www.apple.com/support
Problem, Meet Solution
4
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OccasionallyyoumayhaveproblemswhileworkingwithyourMacPro.Readonfortroubleshootingtipstotrywhenyouhaveaproblem.YoucanalsofindmoretroubleshootinginformationinHelpCenterorontheMacProSupportwebsiteatwww.apple.com/support/macpro.
WhenyouhaveaproblemwithyourMacPro,there’susuallyasimpleandquicksolution.Thinkabouttheconditionsthatleduptotheproblem.Makinganoteofthingsyoudidbeforetheproblemoccurredwillhelpyounarrowdownpossiblecausesandfindtheanswersyouneed.Thingstonoteinclude:
 Theapplicationsyouwereusingwhentheproblemoccurred.ProblemsthatoccuronlywithaspecificapplicationmayindicatethattheapplicationisnotcompatiblewiththeMacOSversioninstalledonyourcomputer.
 Anysoftwarethatyourecentlyinstalled. Anynewhardware(suchasmemory,graphicsorPCIExpresscards,harddiskdrives)thatyouinstalledorperipheralsthatyouconnected.
An Ounce of PreventionIfyouhaveaproblemwithyourcomputerorsoftware,havingkeptup-to-dateTimeMachinebackupsensuresthatyourdatawon’tbelost.IfyoumakeregularTimeMachinebackups,youcanrestoreyoursoftwareandallyourdatatoexactlythewayitwasatthetimeofthebackup.EvenseriousissuesareoflessconcernwhenyousafeguardyourinformationwithTimeMachine.
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Problems with Your Mac ProIfyourMacProdoesn’trespondorturnon,ifyouhavetroubleejectingadisk,orifthestatuslightisflashing,trythestepsinthissection.
If the computer doesn’t respond or the pointer doesn’t moveFirst,makesurethekeyboardisconnectedbyunpluggingandthenpluggingintheconnector,andmakesureitisfirmlyseated.MakesureyourAppleMagicMouseisturnedonandthebatteriesarecharged.(See“ReplacingtheAppleMagicMouseBatteries”onpage98.)Thentrytocancelwhatthecomputerisdoing.
 PresstheCommandkey(x)andQkeyatthesametimetotrytoquitthecurrentapplication.
 PresstheCommandkey(x)andperiodkeyatthesametime.Ifadialogappears,clickCancel.
 ChooseApple()>ForceQuitandselecttheapplicationyouwanttoquit.YoucanalsoforcequitbypressingtheEsc,Option,andCommand(x)keysatthesametime.RestartyourMacProbychoosingApple()>Restarttobesuretheproblemisentirelyclearedup.Youcanalsorestartbypressingthepowerbutton(®)forabout5or6secondsuntilyourMacProshutsdown.Pressthepowerbutton(®)againtostartupyourMacPro.
 If the problem occurs only when you use a particular program,checkwiththeprogram’smanufacturertoseeifitiscompatiblewithyourcomputer.
 If the problem occurs frequently,youmayneedtoreinstallyoursystemsoftware(see“Repairing,Restoring,orReinstallingMacOSXSoftware”onpage86).
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If the computer doesn’t turn on or start up Makesurethepowercordisconnectedtoaworkingpowersource.Theplugonthepowercordmustbecompletelyinsertedintothecomputer’spowersocketandfirmlyseated.
 RestartyourcomputerwhileholdingdowntheCommandkey(x)andRkey,untilthecomputerrestarts.WhentheMacOSXUtilitiesapplicationappears,selectanoptiontorepairyourdisk,restoreyoursoftware,orreinstallMacOSXandAppleapplicationsfromtheMacOSXUtilitiespane.Formoreinformation,see“Repairing,Restoring,orReinstallingMacOSXSoftware”onpage86.
 Ifyourcomputerstilldoesnotstartup,tryresettingtheparameterrandomaccessmemory(PRAM).TurnonthecomputerandimmediatelyholddowntheCommand(x),Option,P,andRkeysuntilyouhearthestartupsoundasecondtime.Releasethekeys.ThePRAMisresettothedefaultvaluesandyourclocksettingsmayneedtobereset.
• IfyourcomputerdoesnotstartupafterresettingthePRAM,restartyourcomputerwhileholdingdowntheOptionkeytoselectyourstartupdisk.
• Ifthisdoesn’twork,restartyourcomputerwhileholdingdowntheShiftkey.
If you’re unable to eject a discAfileonthediscmaybeinuse.Quitapplicationsthatareopen,andthentryagain.
Ifthatdoesn’twork,chooseApple()>RestartandholddowneitherthemousebuttonortheMediaEjectkey(C)onyourAppleKeyboard.
Ifthatdoesn’twork:
1 Shutdownthecomputerandremovethesidepanel(seetheinstructionsonpage39).
2 Pulltheopticaldrivecarrieroutoftheopticaldrivebay(see“ReplacinganOpticalDrive”onpage68).
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3 Carefullyinserttheendofastraightenedpaperclipintothesmallholeonthefrontoftheopticaldrive.
4 Pushfirmlyuntilthetrayopens,removethedisc,andpushthetraytocloseit.
5 Puttheopticaldrivecarrierandthesidepanelbackinplace(see“ReplacinganOpticalDrive”onpage68).
If the status light flashes and the computer doesn’t start up Ifyourecentlyinstalledmemory,aPCIexpansioncard,oranotherinternalcomponent,makesurethatitiscorrectlyinstalledandthatitiscompatiblewithyourcomputer.Seeifremovingitallowsthecomputertostartup.
 Ifthestatuslightstillflashes,determinethenumberofflashestoidentifytheproblem:
• One short flash followed by a longer off period: Novalidmemory.
• Three short flashes followed by a longer off period:Failedmemory.
Problems with SoftwareWhenanapplicationfreezesordoesn’trespond,MacOSXprovidesawaytoquittheapplicationwithoutrestartingyourcomputer.Quittingafrozenapplicationmayallowyoutosaveyourworkinotheropenapplications.
To force an application to quit:1 PressCommand(x)-Option-EscorchooseApple()>ForceQuitfromthemenubar.
2 SelectthenameoftheapplicationyouwanttoquitintheForceQuitApplicationsdialog.
3 ClickForceQuit.
Theapplicationquits,leavingallotherapplicationsopen.
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If you have a problem with a software program UseSoftwareUpdatetoensurethatyouhavethelatestdrivers,bugfixes,andotherupdates.
 ForproblemswithsoftwarefromamanufacturerotherthanApple,contactthemanufacturer.
If you have a problem using your computer or working with Mac OS XÂ LookinHelpCenter(intheHelpmenu)forinstructionsandtroubleshootinginformation.
 Forthelatesttroubleshootinginformationandsoftwareupdates,gototheAppleSupportwebsiteatwww.apple.com/support.
Repairing, Restoring, or Reinstalling Mac OS X SoftwareIfyouhaveaproblemwithyourMacsoftwareorhardware,MacOSXprovidesrepairandrestoreutilitiesthatmayeliminateproblemsandcanevenrestoreyoursoftwaretoitsoriginalfactorysettings.YoucanaccesstheseutilitiesfromtheMacOSXUtilitiesapplication,evenifyourcomputerisn’tstartingupcorrectly.
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UsetheMacOSXUtilitiesapplicationto:
 Repairyourcomputer’sdiskusingDiskUtility. RestoreyoursoftwareanddatafromaTimeMachinebackup. ReinstallMacOSXLionandAppleapplications. RestoreyourcomputertoitsfactorysettingsbyerasingitsdiskandreinstallingMacOSXLionandyourAppleapplications.
Ifyourcomputerdetectsaproblem,itopenstheMacOSXUtilitiesapplicationautomatically.Youcanalsoopenitmanuallybyrestartingyourcomputer.
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To open the Mac OS X Utilities application:m RestartyourcomputerwhileholdingdowntheCommandkey(x)andRkey.
SomeutilitiesintheMacOSXUtilitiespanerequireaccesstotheInternetandtheMacAppStore.YoumayneedtomakesureyourcomputerisconnectedtotheInternetviayourEthernetorWi-Finetwork.
To connect via a Wi-Fi network:1 ChooseanetworkfromtheWi-Fistatusmenuintheupper-rightcornerofthescreen.
2 Ifnecessary,typethenetworkpassword.
Tojoinaclosednetwork,chooseJoinOtherNetwork.Enterthenetwork’snameandpassword.
Repairing a Disk with Disk UtilityIfyouhaveaproblemwithyourcomputer,orifyoustartyourcomputerandseetheMacOSXUtilitiespane,youmayneedtorepairyourcomputer’sdisk.
1 SelectDiskUtilityintheMacOSXUtilitiespaneandclickContinue.
2 Selectthediskorpartitioninthelistontheleft,andthenclicktheFirstAidtab.
3 ClickRepairDisk.
IfDiskUtilitycan’trepairthedisk,backupasmuchofyourinformationaspossible,andthenfollowtheinstructionsin“ReinstallingMacOSXandAppleApplications”onpage89.
ForinformationaboutDiskUtilityanditsoptions,seeHelpCenter,oropenDiskUtility(intheUtilitiesfolderinLaunchpad)andchooseHelp>DiskUtilityHelp.
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Restoring Information Using a Time Machine BackupIfyoupreviouslycreatedaTimeMachinebackup,usetheRestoreutilitytorestoreeverythingonyourcomputertoitspreviousstate.
UseyourTimeMachinebackuponlytorestoreinformationtothecomputerthatwasthesourceofthebackup.Ifyouwanttotransferinformationtoanewcomputer,useMigrationAssistant.
1 IfyourbackupisonaTimeCapsule,makesureyourMacProisconnectedtothesameEthernetorWi-Finetwork.(ToconnecttoaWi-Finetwork,followtheinstructionsonpage88.)
2 IntheMacOSXUtilitiespane,selectRestoreFromTimeMachineBackupandclickContinue.
3 SelectthediskthatcontainstheTimeMachinebackup,andthenfollowtheonscreeninstructions.
Reinstalling Mac OS X and Apple ApplicationsUndersomecircumstances,youmayneedtoreinstallMacOSXandAppleapplications.Youcanreinstallwhilekeepingyourfilesandusersettingsintact.
Important: TheMacOSXUtilitiesapplicationalsoreinstallsandrestoresMacOSXLionServersoftware,ifyouhaveitinstalledonyourMacPro.
1 MakesureMacProisconnectedtotheInternetviaanEthernetorWi-Finetwork.(ToconnecttoaWi-Finetwork,followtheinstructionsonpage88.)
2 IntheMacOSXUtilitiespane,selectReinstallMacOSXandclickContinue.
3 Whenyouareaskedtoselectadisk,selectyourcurrentMacOSXdisk(inmostcases,it’stheonlyoneavailable).
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4 Toinstalloptionalsoftware,clickCustomize.
5 ClickInstall.
YoucaninstallMacOSXwithouterasingthedisk,whichsavesyourexistingfilesandsettings,oryoucanerasethediskfirst,whicherasesallyourdataandleavesthecomputerreadyforyoutoreinstallMacOSXandAppleapplications.
AfterreinstallingMacOSX,youcanthengototheMacAppStoreandre-downloadtheapplicationsthatcamewithyourMacandotherappsthatyoupurchasedfromtheMacAppStore.
Important: Applerecommendsthatyoubackupthedataonthediskbeforerestoringsoftware.Appleisnotresponsibleforanylostdata.
Restoring Your Computer to Its Factory SettingsWhenyourestoreyourcomputertoitsfactorysettings,everythingonyourcomputer(youruseraccounts,networksettings,andallofyourfilesandfolders)isdeleted.Beforeyourestore,backupanyfilesyouwanttokeepbycopyingthemtoanotherdisk.WritedownyournetworksettingsfromNetworkpreferencestomakeiteasiertogetconnectedagainafterreinstallingMacOSX.
1 MakesureyourMacProisconnectedtotheInternetviaanEthernetorWi-Finetwork.(ToconnecttoaWi-Finetwork,followtheinstructionsonpage88).
2 IntheMacOSXUtilitiespane,selectDiskUtilityandclickContinue.
3 Selectthediskinthelistontheleft,andthenclicktheErasetab.
4 ChooseMacOSExtended(Journaled)fromtheFormatpop-upmenu,typeanameforthedisk,andthenclickErase.
5 Afterthediskiserased,chooseDiskUtility>QuitDiskUtility.
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6 IntheMacOSXUtilitiespane,selectReinstallMacOSXandclickContinue.
7 ToreinstallMacOSXandAppleapplications,followtheinstructionsintheMacOSXInstaller.
AfterrestoringMacOSXandAppleapplications,youcanselectivelyrestoreyourotherdataandapplicationsfromaTimeMachinebackup.
Checking for a Hardware ProblemIfyoususpectahardwareproblem,usetheAppleHardwareTestapplicationtohelpdetermineifthere’saproblemwithoneoftheMacProcomponents.
To use Apple Hardware Test:1 DisconnectallexternaldevicesfromyourMacPro,exceptthedisplay,keyboard,andmouse.IfyouhaveanEthernetcableconnected,disconnectit.
2 RestartyourMacProwhileholdingdowntheDkey.
3 WhentheAppleHardwareTestchooserscreenappears,selectthelanguageyouwanttouse.
4 PresstheReturnkeyorclicktherightarrowbutton.
5 WhentheAppleHardwareTestmainscreenappears(afterabout45seconds),followtheonscreeninstructions.
6 IfAppleHardwareTestdetectsaproblem,itdisplaysanerrorcode.Makeanoteoftheerrorcodebeforepursuingsupportoptions.IfAppleHardwareTestdoesn’tdetectahardwarefailure,theproblemmaybesoftwarerelated.
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Keeping Your Software Up to DateYoucanconnecttotheInternetandautomaticallydownloadandinstallthelatestfreesoftwareversions,drivers,andotherenhancementsfromApple.
WhenyouareconnectedtotheInternet,SoftwareUpdatecheckstoseeifanyupdatesareavailableforyourcomputer.YoucansetyourMacProtocheckforupdatesperiodically,andthenyoucandownloadandinstallupdatedsoftware.
To check for updated software:1 ChooseApple()>SoftwareUpdate.
2 Followtheonscreeninstructions.
 Formoreinformation,searchfor“SoftwareUpdate”inHelpCenter. ForthelatestinformationaboutMacOSX,gototheMacOSXwebsiteatwww.apple.com/macosx.
Problems with Wi-Fi CommunicationIfyouhaveaproblemusingWi-Ficommunication:
 Makesureyouhaveproperlyconfiguredthesoftwareaccordingtotheinstructionsthatcamewithyourbasestation.
 Makesurethecomputerornetworkyouaretryingtoconnecttoisrunningandhasawirelessaccesspoint.
 MakesureyourMacProiswithinantennarangeoftheothercomputerorthenetworkaccesspoint.Nearbyelectronicdevicesormetalstructurescaninterferewithwirelesscommunicationandreducethisrange.Repositioningorrotatingthecomputermayimprovereception.
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 Makesurethesidepanelisclosed(followtheinstructionsstartingonpage52)andthePCIportaccesscoversareinplace(see“AddingPCIExpressCards”onpage74).AntennareceptionisreducedwhenyourMacProisnotclosedproperly.
 ChecktheWi-Fisignallevel.YoumayhaveuptofourbarsintheWi-Fistatusicon(Z)inthemenubar.
 FormoreinformationaboutWi-Fi,chooseHelp>HelpCenterandsearchfor“Wi-Fi.”Alsoseetheinstructionsthatcamewiththewirelessdeviceformoreinformation.
Problems with Your Display
NOTICE: IfyouhaveaproblemwithyourAppledisplayandnothinginthismanualsolvesit,contactanAppleAuthorizedServiceProviderorAppleforassistance.Ifyouattempttorepairthedisplayyourself,anydamageyoumaycausetothedisplaywillnotbecoveredbythelimitedwarrantyonyourdisplay.ContactanAppleAuthorizedResellerorAppleAuthorizedServiceProviderforadditionalinformationaboutthisoranyotherwarrantyquestion.
If no image appears on the screen Makesurethecomputeristurnedon,andifthedisplayhasapowerbutton,makesureit’sturnedon.
 Makesurethecablesareconnectedproperlytoyourcomputerandthedisplay. Ifyourgraphicscardhasaninternalpowercable,makesureit’sconnectedtothecardandthelogicboard.
 Makesureyourcomputerisnotinsleep.Pressthepowerbuttonoranykeytoseeifthecomputerwakes.
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 Makesurethedisplaybrightnessandcontrastaresetproperly.UsethebrightnesskeysontheAppleKeyboard.Somedisplayshavebrightnessandcontrastcontrolsonorundertheirfrontedgeorontheside.
 ResetthePRAMbyrestartingthecomputerwhileholdingdowntheCommand(x),Option,P,andRkeysuntilyouhearthestartupsoundasecondtime.
If the screen image appears dim or flickers Adjustthedisplaybrightnessandcontrastsettings.UsethebrightnesskeysontheAppleKeyboard.Somedisplaysalsohavebrightnessandcontrastcontrolsonorundertheirfrontedge.OryoumaybeabletoadjustbrightnessorcontrastusingtheDisplayspaneofSystemPreferences.
 CalibratethedisplaybychoosingApple()>SystemPreferences.ClickDisplays,selectColor,andclickCalibrate.Formoreinformationaboutcolorandyourdisplay,seeHelpCenter.
 Theflickeringmaybecausedbyinterferencefromanearbypowerline,afluorescentlight,oranelectricaldevice—forexample,aradio,amicrowaveoven,oranothercomputer.Tryrelocatingnearbyelectricaldevicesormovingyourcomputeranddisplay.
If no colors appear on the screen or the colors don’t look right Makesurethedisplayisconnectedfirmlytothecomputer. Calibratethedisplay,asdescribedin“Ifthescreenimageappearsdimorflickers”onpage94.
If desktop icons move when you change the screen resolutionChangingthescreenresolutionaffectsthedisplayofinformationonyourscreen.Theoperatingsystemmayrepositioniconswhenyouchangethescreenresolution.
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If the screen freezes Forcethefrozenapplicationtoquit.HolddowntheCommand(x)andOptionkeysandpressEsc.ThenselecttheapplicationinthelistandclickForceQuit.
 Ifthatdoesn’twork,forcethecomputertorestartbyholdingdownthepowerbutton(®)for5or6secondsuntilyourMacProshutsdown.Pressthepowerbutton(®)againtostartupyourMacPro.
If your display has a light on the front and it’s flashingOnsomeAppleflatpaneldisplays,thepowerlightdisplaysaseriesofshortflasheswhenanerrorisdetected.
 If you see a repeating sequence of three short flashes,thedisplayisdetectinginputinthewrongvideoformat.Makesureyourdisplayiscompatiblewithyourgraphicscardandthatyou’veinstalledthecorrectdisplaysoftware,ifyourdisplaycamewithinstallationsoftware.
 If you see a sequence of two short flashes and a long flash,thedisplayisdetectingaproblemwithabacklightinglamp.ContactanAppleAuthorizedResellerorAppleAuthorizedServiceProvider.
Problems with Your Internet ConnectionIfyouhavetroublewithyourInternetconnection,youcantrythestepsinthissectionstartingwithNetworkDiagnostics.
To use Network Diagnostics:1 ChooseApple()>SystemPreferences.
2 ClickNetworkandthenclick“Assistme”atthebottomofthepage.
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3 ClickDiagnosticstoopenNetworkDiagnostics.
4 Followtheonscreeninstructions.
IfNetworkDiagnosticscan’tresolvetheproblem,theremaybeaproblemwiththeInternetserviceprovider(ISP)youaretryingtoconnectto,withanexternaldeviceyouareusingtoconnecttoyourISP,orwiththeserveryouaretryingtoaccess.Youcanalsotrythestepsinthefollowingsection.
Cable Modem, DSL, and LAN Internet ConnectionsMakesureallmodemcablesarefullypluggedin,includingthemodempowercord,thecablefromthemodemtothecomputer,andthecablefromthemodemtothewalljack.CheckthecablesandpowersuppliesforEthernethubsandrouters.
TurnoffyourDSLorcablemodemforafewminutes,andthenturnitbackon.SomeISPsrecommendthatyouunplugthemodem’spowercord.Ifyourmodemhasaresetbutton,youcanpressiteitherbeforeorafteryouturnthepoweroffandon.
PPPoE ConnectionsIfyouareunabletoconnecttoyourInternetserviceproviderusingPPPoE,makesureyouhaveenteredthecorrectinformationinNetworkpreferences.
To enter PPPoE settings:1 ChooseApple()>SystemPreferences.
2 ClickNetwork.
3 ClickAdd(+)atthebottomofthenetworkconnectionserviceslist,andchoosePPPoEfromtheInterfacepop-upmenu.
4 ChooseaninterfaceforthePPPoEservicefromtheEthernetpop-upmenu.
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ChooseEthernetifyouareconnectingtoawirednetwork,orWi-Fiifyouareconnectingtoawirelessnetwork.
5 ClickCreate.
6 Entertheinformationyoureceivedfromyourserviceprovider,suchastheaccountname,password,andPPPoEservicename(ifyourserviceproviderrequiresit).
7 ClickApplytomakethesettingsactive.
Network ConnectionsMakesuretheEthernetcableispluggedintoyourcomputerandintothenetwork.CheckthecablesandpowersuppliestoyourEthernethubsandrouters.
IfyouhavetwoormorecomputerssharinganInternetconnection,makesureyournetworkissetupproperly.YouneedtoknowifyourISPprovidesonlyoneIPaddressorifitprovidesmultipleIPaddresses,oneforeachcomputer.
IfonlyoneIPaddressisused,thenyoumusthavearoutercapableofsharingtheconnection,alsoknownasnetworkaddresstranslation(NAT)or“IPmasquerading.”Forsetupinformation,checkthedocumentationprovidedwithyourrouteroraskthepersonwhosetupyournetwork.YoucanuseanAirPortbasestationtoshareoneIPaddressamongmultiplecomputers.
ForinformationaboutusinganAirPortbasestation,searchfor“AirPort”inHelpCenterorvisittheAirPortsupportwebsiteatwww.apple.com/support/airport.
Ifyoucannotresolvetheissueusingthesesteps,contactyourISPornetworkadministrator.
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Replacing the Apple Magic Mouse BatteriesYourAppleMagicMousecomeswithtwoAAbatteriesinstalled.Youcanreplacethemwithalkaline,lithium,orrechargeableAAbatteries.
Keepthebatterycompartmentcoverandbatteriesoutofthereachofsmallchildren.
WARNING: Whenyoureplacethebatteries,replacethemallatthesametime.Don’tmixoldbatterieswithnewbatteriesormixbatterytypes(forexample,don’tmixalkalineandlithiumbatteries).Don’topenorpuncturethebatteries,installthembackwards,orexposethemtofire,hightemperatures,orwater.Keepbatteriesoutofthereachofchildren.
To replace the batteries in the Apple Magic Mouse: 1 Slidetheon/offswitchonthebottomofyourmousetoturnitoff.
2 Slidethelatchdownandremovethebatterycover.
BatteriesLatch
3 Insertthebatterieswiththepositiveends(+)facingup,asshownabove.
4 Replacethecoverandturnonyourmouse.
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YoumayhavetoclickyourAppleMagicMouseoncetoreconnectittoyourMacPro.
Tocheckthebatterystatus,slidetheon/offswitchtoturnonthemouse.Iftheindicatorlightdoesn’tglow,youmayneedtochangethebatteries.YoucancheckthebatterylevelinMousePreferences.ChooseApple()>SystemPreferencesandclickMouse.Thebatterylevelisshowninthelower-leftcorner.
Maximizing Ethernet PerformanceYourcomputerperformsbestwhentheEthernetporttowhichitisconnectedissettoautonegotiate.Askyournetworkadministratortoverifythissetting.
Note: Ifyouexperienceconnectionproblemsonyournetwork,makesureyournetworkswitchissettoautonegotiate,ifpossible.Ifaswitch’sportisnotautonegotiating,yourcomputerdetectstheappropriatespeedbutdefaultstohalf-duplexmode.Iftheswitch’sportattheotherendofthelinkisconfiguredforfull-duplexmode,alargenumberoflateeventscanoccuronthelink.Ifitisn’tpossibletosettheswitchtoautonegotiate,thensettheswitch’sporttohalf-duplex.Formoreinformation,seethedocumentationthatcamewiththeEthernetswitch.
Learning More, Service, and SupportIfyourMacProneedsservice,takeittoanAppleAuthorizedServiceProvider(AASP)orcontactAppleforservice.YoucanfindmoreinformationaboutyourMacProthroughonlineresources,onscreenhelp,SystemInformation,orAppleHardwareTest.
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100 Chapter 4 Problem, Meet Solution
Online ResourcesForonlineserviceandsupportinformation,gotowww.apple.com/support.Chooseyourcountryfromthepop-upmenu.YoucansearchtheAppleCareKnowledgeBase,checkforsoftwareupdates,orgethelpfromApple’sdiscussionboards.
Onscreen HelpYoucanoftenfindanswerstoyourquestions,aswellasinstructionsandtroubleshootinginformation,inHelpCenter.IntheFinder,chooseHelp>HelpCenter.
System InformationTogetinformationaboutyourcomputer,useSystemInformation.SystemInformationshowsyouwhichhardwareandsoftwareisinstalled,theserialnumberandoperatingsystemversion,howmuchmemoryisinstalled,andmore.ToopenSystemInformation,chooseApple()>AboutThisMacfromthemenubar,andthenclickMoreInfo.
Apple Hardware TestYoucanuseAppleHardwareTesttodiagnosehardwareproblemsonyourMacPro.Formoreinformation,see“CheckingforaHardwareProblem”onpage91.
AppleCare Service and SupportYourMacProcomeswith90daysoftechnicalsupportandoneyearofhardwarerepairwarrantycoverageatanAppleStoreoranApple-authorizedrepaircenter,suchasanAppleAuthorizedServiceProvider.YoucanextendyourcoveragebypurchasingtheAppleCareProtectionPlan.Forinformation,visitwww.apple.com/support/productsorvisitthewebsiteaddressforyourcountrylistedinthetable.
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101Chapter 4 Problem, Meet Solution
Ifyouneedassistance,AppleCaretelephonesupportrepresentativescanhelpyouwithinstallingandopeningapplications,andbasictroubleshooting.Callthesupportcenternumbernearestyou(thefirst90daysarecomplimentary).HavethepurchasedateandyourMacProserialnumberreadywhenyoucall.
Note: Your90daysofcomplimentarytelephonesupportbeginsonthedateofpurchase.Telephonefeesmayapply.
Country Phone Website
UnitedStates 1-800-275-2273 www.apple.com/support
Australia (61)1-300-321-456 www.apple.com/au/support
Canada(English)(French)
1-800-263-3394 www.apple.com/ca/supportwww.apple.com/ca/fr/support
Ireland (353)1850946191 www.apple.com/ie/support
NewZealand 00800-7666-7666 www.apple.com/nz/support
UnitedKingdom (44)08442090611 www.apple.com/uk/support
Telephonenumbersaresubjecttochange,andlocalandnationaltelephoneratesmayapply.Acompletelistisavailableontheweb:
www.apple.com/support/contact/phone_contacts.html
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102 Chapter 4 Problem, Meet Solution
Locating Your Serial NumberUseanyofthesemethodstofindyourMacProserialnumber:
 ChooseApple()fromthemenubarandthenchooseAboutThisMac.Clicktheversionnumberbeneaththewords“MacOSX”tocyclethroughtheMacOSXversionnumber,thebuildversion,andtheserialnumber.
 OpenSystemInformationintheUtilitiesfolderinLaunchpadandclickHardware. Lookontheconfigurationlabel,whichislocatedonthebackofyourMacPronearthevideoports.
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Help Center System Information
www.apple.com/macpro
What’s Under the Hood
5
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104 Chapter 5 What’s Under the Hood
ThetechnicalspecificationsofyourMacProareincludedinthissection.
SpecificationsUseSystemInformationtofinddetailedinformationaboutyourMacPro,includingtheamountofinstalledmemory,harddisksize,connecteddevices,andproductserialnumber.ToopenSystemInformation,chooseApple()>AboutThisMacfromthemenubar,andthenclickMoreInfo.
Processor and Memory SpecificationsQuad-core Mac Pro OneQuad-CoreIntelXeonseriesprocessor 8MBofsharedL3cacheperprocessor 1066MHzDDR3ECCSDRAM
6-core Mac Pro One6-CoreIntelXeonseriesprocessor 12MBofsharedL3cacheperprocessor 1333MHzDDR3ECCSDRAM
8-core Mac Pro TwoQuad-CoreIntelXeonseriesprocessors 12MBofsharedL3cacheperprocessor 1066MHzDDR3ECCSDRAM
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105Chapter 5 What’s Under the Hood
12-core Mac Pro Two6-CoreIntelXeonseriesprocessors 12MBofsharedL3cacheperprocessor 1333MHzDDR3ECCSDRAM
Random-access memory (RAM)Â Unbuffereddualinlinememorymodules(UDIMMs)Â PC3-10600E,1333MHz,DDR3SDRAMUDIMMs(memoryoperatesat1066MHzor1333MHz,dependingontheprocessor)
 DIMMslots
• Fourslotsavailableinasingle-processorMacPro• Eightslotsavailableinandual-processorMacPro Error-correctingcode(ECC) 72-bitwide,240-pinECCmodules 36ICsmaximumperECCUDIMM MustconformtoJEDECspecification(see“InstallingMemory”onpage43) Nonparity
Graphics CardPCIExpress2.0graphicscardwithadual-linkDigitalVisualInterface(DVI)connectorandtwoMiniDisplayPortconnectors.
MiniDisplayPortaudiooutput:
 Upto8-channel(7.1),24-bitaudioatamaximumsamplerateof192.0kHz
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106 Chapter 5 What’s Under the Hood
Video Display ModesFortechnicalspecificationsforyourdisplay:
 Apple displays: Gotowww.apple.com/displays
Storage 4independent3Gb/sSerialATA(SATA),cable-free,direct-attach3.5-inchharddrivebays
• Type: SATA3Gb/s
• Bay Width: 3.9inches(102mm)
• Bay Depth: 5.7inches(147mm)
• Bay Height: 1.0inch(25.4mm)
 Fourinternaldrivecarriers(optional2.5-inchsolidstatedrives(SSDs)comewithdriveadaptersdesignedtomountinthe3.5-inchdrivecarriers)
PCI Express Expansion Fourfull-lengthPCIExpressexpansionslots(slot1containsthegraphicscard)
• Slots1and2arex16,PCIExpress2.0slots• Slots3and4arex4,PCIExpress2.0slots Allfourslotssupport16-lanecards 300WcombinedmaximumforallPCIExpressslots
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107Chapter 5 What’s Under the Hood
SuperDrive (DVD±R DL/DVD±RW/CD-RW) Specifications Disc diameters supported: 12cmand8cm
 Data formats:
• CD-ROM• CD-Audio• CD-R• CD-RW• CD-I• CD-IBridge• CDExtended• CDMixedMode• PhotoCD• VideoCD• EnhancedCD• DVD-Video• DVD±R• DVD±RW• DVD±RDL
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108 Chapter 5 What’s Under the Hood
USB Specifications SupportforUniversalSerialBus(USB)2.0and1.1 SevenexternalUSBTypeAports
• TwoUSB2.0portsonthefront• ThreeUSB2.0portsontheback• TwoUSB2.0portsontheAppleKeyboard EachUSBport(frontandback)isonaseparate480megabit-per-second(Mbit/s)USBchannel
 500milliamperes(mA)availableforatotalof1.5Aonthebackand1.0Aonthefront
FireWire Specifications Four external FireWire ports: TwoFireWire800ports(9-pin)onthefrontandtwoontheback
 Data transfer speed: 100,200,400,and800Mbit/s
Power Output voltage: Approximately12V
 Output power: Uptoamaximumof28Wforall4portsor12Wforanyoneport
Ethernet Specifications IEEE802.3compliant Maximum cable length: 328feet(100meters)
 Connector: RJ-45for10Base-T,100Base-TX,and1000Base-T
 Media, 10Base-T: Category(CAT)3orhigherUTPon2pairsupto100m
 Media, 100Base-TX: CAT5eUTPon2pairsupto100m
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109Chapter 5 What’s Under the Hood
 Media, 1000Base-T: CAT5eUTPon4pairsupto100m
 Channel speeds: IEEEAutonegotiationof10Base-T,100Base-TX,and1000Base-T
Bluetooth 2.1+EDR Specifications Wireless data rate: Upto3Mbit/s
 Range: Upto33feetor10meters(dataratesmayvary,dependingonenvironmentalconditions)
 Frequency band: 2.4gigahertz(GHz)
AirPort Extreme Specifications Frequency band: 2.4and5gigahertz(GHz)
 Radio output power: 20dBm(nominal)
Compatibility 802.11a,b,g,andn
Optical Digital Audio Specifications Data format: Sony/PhillipsDigitalInterface(S/PDIF)protocol(IEC60958-3)
 Connector type: TOSLINKoptical(IEC60874-17)
 Bits per sample: 16-bit,20-bit,or24-bit
Optical digital audio outBasedonatypicalsituationwithplaybackofa1kHz,0dBFS24-bitsinewave,44.1kHzoutputsamplerate,unlessotherwisespecifiedbelow.
 Output sample rate: 44.1kHz,48kHz,or96kHz
 Signal-to-noise ratio: Greaterthan130dB
 Total harmonic distortion + noise: Lessthan-130dB(0.00003percent)
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110 Chapter 5 What’s Under the Hood
Optical digital audio inBasedonatypicalsituationwithplaybackofa1kHz,0dBFS24-bitsinewave,unlessotherwisespecifiedbelow.
 Input sample rate: 44.1kHz,48kHz,or96kHz
 Signal-to-noise ratio: Greaterthan130dB
 Total harmonic distortion + noise: Lessthan-130dB(0.00003percent)
Analog Audio Specifications Sample rate: 44.1kHz,48kHz,or96kHz
 Jack type: 1/8”mini
 Bits per sample: 16-bit,20-bit,or24-bit
 Frequency response: 20Hzto20kHz,+0.5dB/-3dB
Analog audio out using the headphone jack (typical values)Basedonatypicalsituationwithplaybackofa1kHz,-3dBFS24-bitsinewave,44.1kHzoutputsamplerateinto150ohms,unlessotherwisespecifiedbelow.
 Output voltage: 1.3volts(rootmeansquare)(Vrms)(+4.5dBu)
 Output impedance: 55ohms
 Output power: 53milliwatts(mW)into32ohms
 Signal-to-noise ratio: Greaterthan90dB
 Total harmonic distortion + noise: Lessthan-70dB(.03percent)
 Channel separation: Greaterthan50dB
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111Chapter 5 What’s Under the Hood
Analog audio line in (typical values)Basedonatypicalsituationwithplaybackofa1kHz,-3dBFS24-bitsinewave,44.1kHzoutputsamplerate,unlessotherwisespecifiedbelow.
 Maximum input voltage: 2Vrms(+8.2dBu)
 Input impedance: Greaterthan17kilohms
 Signal-to-noise ratio: Greaterthan90dB
 Total harmonic distortion + noise: Lessthan-85dB(.006percent)
 Channel separation: Greaterthan85dB
Analog audio line out (typical values)Basedonatypicalsituationwithplaybackofa1kHz,-3dBFS24-bitsinewave,44.1kHzoutputsamplerateinto100kilohms,unlessotherwisespecifiedbelow.
 Output voltage: 2Vrms(+8.2dBu)
 Output impedance: 33ohms
 Signal-to-noise ratio: Greaterthan90dB
 Total harmonic distortion + noise: Lessthan-85dB(.006percent)
 Channel separation: Greaterthan85dB
External microphone input using the headphone jack (typical values)Basedonatypicalsituationwithplaybackofa1kHz,28mVrmssinewave,44.1kHzinputsamplerate,24-bitsampling,unlessotherwisespecifiedbelow.
 Maximum input voltage: 39mVrms(-26dBu)
 Input impedance: Greaterthan1kilohm
 Signal-to-noise ratio: Greaterthan60dB
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112 Chapter 5 What’s Under the Hood
 Total harmonic distortion + noise: Lessthan-60dB(0.1percent)
 Frequency response: 100Hzto8.2kHz,+0.5dB/-3dB
Power SupplyAC line input Voltage ranges: 100–240Valternatingcurrent(AC)
 Current: Maximumof12A(lowvoltagerange)or5A(highvoltagerange)
 Frequency: 50–60Hzsinglephase
Power Requirements for Expansion Cards and PeripheralsExpansion cardsCombinedmaximumpowerconsumptionforallfourPCIExpressslotsshouldnotexceed300watts(W).
USB devicesEachofthecomputer’sbuilt-inUSBportsisallotted500mA.
FireWire devicesThecomputercanprovideupto28WtotaltotheFireWireports.
System Clock and BatteryYourcomputerhasCMOScustomcircuitrywithalong-lifebattery.
BatteryUsea3-volt,BR2032lithiumcoincellreplacementbattery(see“ReplacingtheInternalBackupBattery”onpage79).
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113Chapter 5 What’s Under the Hood
Dimensions and Operating EnvironmentDimensions Weight: 39.9lbs.(18.1kg)
Theweightdependsontheconfiguration.Theweightaboveisforabasicconfigurationandmaybegreaterifoptionaldevicesareinstalled.
 Height: 20.1inches(51.1cm)
 Width: 8.1inches(20.6cm)
 Depth: 18.7inches(47.5cm)
Operating environment Operating temperature: 50°to95°F(10°to35°C)
 Storage temperature: –40°to116°F(–40°to47°C)
 Relative humidity: 5%to95%(noncondensing)
 Maximum altitude: 10,000feet(3048meters)
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Help Center ergonomics
www.apple.com/environment
Last, but Not Least
6
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116 Chapter 6 Last, but Not Least
Thischapterprovidesimportantinformationaboutsafetyprocedures,routinemaintenance,andergonomicconsiderationsforusingyourMacProanddisplay.
Foryoursafetyandthatofyourequipment,followtheserulesforhandlingandcleaningyourMacProandforworkingmorecomfortably.Keeptheseinstructionshandyforreferencebyyouandothers.
NOTICE: Incorrectstorageoruseofyourcomputermayvoidthemanufacturer’swarranty.
Important Safety Information
WARNING: Failuretofollowthesesafetyinstructionscouldresultinfire,electricshock,orotherinjuryordamage.
TheonlywaytodisconnectpowercompletelyfromyourMacProistounplugthepowercordfromthemainpowersupply.Todisconnectyourdisplaycompletely,youmustalsounplugitspowercablefromthecomputerorpoweroutlet.Makesurethatatleastoneendofthedevice’spowercordiswithineasyreachsothatyoucanunplugthecomputerordisplaywhennecessary.
Always take the following precautions.Disconnectthepowerplug(bypullingtheplug,notthecord),fromyourcomputerordisplayanddisconnectthephonecordifanyofthefollowingconditionsexist:
 Thepowercordorplugbecomesfrayedorotherwisedamaged Youspillsomethingintothecase
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117Chapter 6 Last, but Not Least
 Yourcomputerordisplayisexposedtorainoranyotherexcessmoisture Yourcomputerordisplayhasbeendroppedorthecasehasbeenotherwisedamaged Yoususpectthatyourcomputerordisplayneedsserviceorrepair Youwanttocleanthecomputerorthecaseorscreenofthedisplay
Ifyouplantostoreyourcomputerforanextendedperiodoftime,removethebattery.
Forserviceorquestionsaboutyourwarranty,contactanAppleAuthorizedServiceProviderorApple.See“LearningMore,Service,andSupport”onpage99.
General MaintenanceIfyouneedtocleanthecomputerordisplaybydoingmorethanwipingitdownwithacleancloth,followtheseinstructions:
1 Turnoffyourcomputeranddisplay.
2 Disconnectthecomputerpowercablefromtheelectricaloutletorpowerstrip.Ifyourdisplayisconnectedtoanoutlet,disconnectitaswell.
3 Disconnectthedisplay’scablesfromthecomputer.
4 Cleanthedisplayscreenwithsoft,lint-freepaperorclothdampenedwithmildsoapandwater.
WARNING: Donotsprayliquiddirectlyontothedisplayscreen.Liquidcoulddripinsidethedisplayandcauseelectricalshock.
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118 Chapter 6 Last, but Not Least
5 Wipethecomputerordisplaycasesurfaceslightlywithaclean,softclothdampenedwithwater.
NOTICE: Don’tusealcohol,aerosolsprays,solvents,orabrasivesthatmightdamagethefinishonthecase.
Protecting Your Optical DriveTo keep your optical drive working properly:Â Positionyourcomputersothatthedrivetraydoesn’tbumpintoanythingwhenitopens.
 Closethedrivewhenyou’renotusingit. Donotputanythingonthedrivetraywhenitisopen. Donottouchtheopticaldrivelenswithyourfingers.Donotwipethelenswithapapertowelorotherabrasivesurface.Ifyouneedtocleanthelens,seeanAppleAuthorizedServiceProviderforalenscleaner.
 Keepyourcomputerawayfromanysourceofmoisture.
Laser Information for Optical Disc DriveForyoursafety,havetheopticaldriveservicedonlybyanAppleAuthorizedServiceProvider.
WARNING: Makingadjustmentsorperformingproceduresotherthanthosespecifiedinyourequipment’smanualmayresultinhazardousradiationexposure.Theopticaldiscdriveinyourcomputercontainsalaserthatissafeinnormalusebutthatmaybeharmfultoyoureyesifdisassembled.
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119Chapter 6 Last, but Not Least
Apple Magic Mouse Class 1 Laser InformationTheAppleMagicMouseisaClass1laserproductinaccordancewithIEC60825-1A1A2and21CFR1040.10and1040.11exceptfordeviationspursuanttoLaserNoticeNo.50,datedJuly26,2001.
WARNING: Modificationofthisdevicemayresultinhazardousradiationexposure.Foryoursafety,havethisequipmentservicedonlybyanAppleAuthorizedServiceProvider.
AClass1laserissafeunderreasonableforeseeableconditionspertherequirementsinIEC60825-1and21CFR1040.However,itisrecommendedthatyoudonotdirectthelaserbeamatanyone’seyes.
Maintaining Your DisplayTo maintain your display and ensure its long life: Donotpressonthesurfaceofthedisplayscreen. Donotwriteonthescreenortouchthescreenwithasharpobject. Ifyouwillnotbeusingyourcomputerforadayormore,turnoffthecomputerand,ifthedisplayhasapowerbutton,turnoffthedisplay.YoucanalsouseEnergySaver.
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120 Chapter 6 Last, but Not Least
Understanding ErgonomicsHerearesometipsforsettingupahealthyworkenvironment.
KeyboardWhenyouusethekeyboard,yourshouldersshouldberelaxed.Yourupperarmandforearmshouldformanapproximaterightangle,withyourwristandhandinroughlyastraightline.
Changehandpositionsoftentoavoidfatigue.Somecomputerusersmightdevelopdiscomfortintheirhands,wrists,orarmsafterintensiveworkwithoutbreaks.Ifyoubegintodevelopchronicpainordiscomfortinyourhands,wrists,orarms,consultaqualifiedhealthspecialist.
MousePositionthemouseatthesameheightasthekeyboardandwithinacomfortablereach.
ChairAnadjustablechairthatprovidesfirm,comfortablesupportisbest.Adjusttheheightofthechairsoyourthighsarehorizontalandyourfeetareflatonthefloor.Thebackofthechairshouldsupportyourlowerback(lumbarregion).Followthemanufacturer’sinstructionsforadjustingthebackresttofityourbodyproperly.
Youmighthavetoraiseyourchairsothatyourforearmsandhandsareattheproperangletothekeyboard.Ifthismakesitimpossibletorestyourfeetflatonthefloor,useafootrestwithadjustableheightandtilttomakeupforanygapbetweenthefloorandyourfeet.Oryoucanlowerthedesktoptoeliminatetheneedforafootrest.Anotheroptionistouseadeskwithakeyboardtraythat’slowerthantheregularworksurface.
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121Chapter 6 Last, but Not Least
DisplayArrangethedisplaysothatthetopofthescreenisslightlybeloweyelevelwhenyou’resittingatthekeyboard.Thebestdistancefromyoureyestothescreenisuptoyou,althoughmostpeopleseemtoprefer18to28inches(45to70cm).
Positionthedisplaytominimizeglareandreflectionsonthescreenfromoverheadlightsandnearbywindows.Ifpossible,useatiltabledisplaystand.Thestandletsyousetthedisplayatthebestangleforviewing,helpingtoreduceoreliminateglarefromlightingsourcesyoucan’tmove.
Thighs tiltedslightly
Shouldersrelaxed
Screen positioned toavoid reflected glare
Forearms andhands in a
straight line
Forearms levelor tilted slightly
Lower backsupported Feet flat on the floor
or on a footrest
Top of the screen at orslightly below eye level(You may need to adjustthe height of your displayby raising or loweringyour work surface)
Clearance underwork surface
18–28 in. (45–70 cm)
Moreinformationaboutergonomicsisavailableontheweb:
www.apple.com/about/ergonomics
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122 Chapter 6 Last, but Not Least
Avoid Hearing Damage
WARNING: Permanenthearinglossmayoccurifearbudsorheadphonesareusedathighvolume.Youcanadaptovertimetoahighervolumeofsoundthatmaysoundnormalbutcanbedamagingtoyourhearing.Ifyouexperienceringinginyourearsormuffledspeech,thenstoplisteningandhaveyourhearingchecked.Thelouderthevolume,thelesstimerequiredbeforeyourhearingcanbeaffected.Hearingexpertssuggestthattoprotectyourhearing:
 Limittheamountoftimeyouuseearbudsorheadphonesathighvolume Avoidturningupthevolumetoblockoutnoisysurroundings Turnthevolumedownifyoucan’thearpeoplespeakingtoyou
Apple and the EnvironmentAppleInc.recognizesitsresponsibilitytominimizetheenvironmentalimpactsofitsoperationsandproducts.
Moreinformationisavailableontheweb:
www.apple.com/environment
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123
Regulatory Compliance Information
FCC Compliance StatementThisdevicecomplieswithpart15oftheFCCrules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.Seeinstructionsifinterferencetoradioortelevisionreceptionissuspected.
Radio and Television InterferenceThiscomputerequipmentgenerates,uses,andcanradiateradio-frequencyenergy.Ifitisnotinstalledandusedproperly—thatis,instrictaccordancewithApple’sinstructions—itmaycauseinterferencewithradioandtelevisionreception.
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldeviceinaccordancewiththespecificationsinPart15ofFCCrules.Thesespecificationsaredesignedtoprovidereasonableprotectionagainstsuchinterferenceinaresidentialinstallation.However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.
Youcandeterminewhetheryourcomputersystemiscausinginterferencebyturningitoff.Iftheinterferencestops,itwasprobablycausedbythecomputeroroneoftheperipheraldevices.
Ifyourcomputersystemdoescauseinterferencetoradioortelevisionreception,trytocorrecttheinterferencebyusingoneormoreofthefollowingmeasures:• Turnthetelevisionorradioantennauntiltheinterferencestops.• Movethecomputertoonesideortheotherofthetelevisionorradio.
• Movethecomputerfartherawayfromthetelevisionorradio.• Plugthecomputerintoanoutletthatisonadifferentcircuitfromthetelevisionorradio.(Thatis,makecertainthecomputerandthetelevisionorradioareoncircuitscontrolledbydifferentcircuitbreakersorfuses.)
Ifnecessary,consultanAppleAuthorizedServiceProviderorApple.SeetheserviceandsupportinformationthatcamewithyourAppleproduct.Or,consultanexperiencedradio/televisiontechnicianforadditionalsuggestions.
Important: ChangesormodificationstothisproductnotauthorizedbyAppleInc.couldvoidtheEMCcomplianceandnegateyourauthoritytooperatetheproduct.
ThisproducthasdemonstratedEMCcomplianceunderconditionsthatincludedtheuseofcompliantperipheraldevicesandshieldedcablesbetweensystemcomponents.Itisimportantthatyouusecompliantperipheraldevicesandshieldedcables(includingEthernetnetworkcables)betweensystemcomponentstoreducethepossibilityofcausinginterferencetoradios,televisionsets,andotherelectronicdevices.
Responsible party (contact for FCC matters only): AppleInc.CorporateCompliance1InfiniteLoop,MS26-ACupertino,CA95014
Wireless Radio UseThisdeviceisrestrictedtoindoorusewhenoperatingthe5.15to5.25GHzfrequencyband.
Cetappareildoitêtreutiliséàl’intérieur.
Exposure to Radio Frequency EnergyTheradiatedoutputpoweroftheAirPortCardinthisdeviceisbelowtheFCCandEUradiofrequencyexposurelimitsforuncontrolledequipment.Thisdeviceshouldbeoperatedwithaminimumdistanceofatleast20cmbetweentheAirPortCardantennasandaperson’sbodyandmustnotbecolocatedoroperatedwithanyotherantennaortransmittesubjecttotheconditionsoftheFCCgrantr.
FCC Bluetooth Wireless ComplianceTheantennausedwiththistransmittermustnotbecolocatedoroperatedinconjunctionwithanyotherantennaortransmittersubjecttotheconditionsoftheFCCGrant.
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Canadian Compliance StatementThisdevicecomplieswithIndustryCanadalicense-exemptRSSstandard(s).Operationissubjecttothefollowingtwoconditions:(1)thisdevicemaynotcauseinterference,and(2)thisdevicemustacceptanyinterference,includinginterferencethatmaycauseundesiredoperationofthedevice.
CetappareilestconformeauxnormesCNRexemptesdelicenced’IndustrieCanada.Lefonctionnementestsoumisauxdeuxconditionssuivantes:(1)cetappareilnedoitpasprovoquerd’interférenceset(2)cetappareildoitacceptertouteinterférence,ycompriscellessusceptiblesdeprovoquerunfonctionnementnonsouhaitédel’appareil.
Bluetooth Industry Canada StatementThisClassBdevicemeetsallrequirementsoftheCanadianinterference-causingequipmentregulations.
CetappareilnumériquedelaClassBrespectetouteslesexigencesduRèglementsurlematérielbrouilleurduCanada.
Industry Canada StatementComplieswiththeCanadianICES-003ClassBspecifications.CetappareilnumériquedelaclasseBestconformeàlanormeNMB-003duCanada.ThisdevicecomplieswithRSS210ofIndustryCanada.
Bluetooth Europe—EU Declaration of ConformityThiswirelessdevicecomplieswiththeR&TTEDirective.
Europe—EU Declaration of ConformitySeewww.apple.com/euro/compliance.
Български Apple Inc. декларира, че това Mac Pro е в съответствие със съществените изисквания и другите приложими правила на Директива 1999/5/ЕС.
Česky Společnost Apple Inc. tímto prohlašuje, že tento Mac Pro je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk Undertegnede Apple Inc. erklærer herved, at følgende udstyr Mac Pro overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Deutsch Hiermit erklärt Apple Inc., dass sich das Mac Pro in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befinden.
Eesti Käesolevaga kinnitab Apple Inc., et see Mac Pro vastab direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
English Hereby, Apple Inc. declares that this Mac Pro is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Español Por medio de la presente Apple Inc. declara que este Mac Pro cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Ελληνικά Mε την παρούσα, η Apple Inc. δηλώνει ότι αυτή η συσκευή Mac Pro συμμορφώνεται προς τις βασικές απαιτήσεις και τις λοιπές σχετικές διαταξεις της Οδηγίας 1999/5/ΕΚ.
Français Par la présente Apple Inc. déclare que l’appareil Mac Pro est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.
Islenska Apple Inc. lýsir því hér með yfir að þetta tæki Mac Pro fullnægir lágmarkskröfum og öðrum viðeigandi ákvæðum Evróputilskipunar 1999/5/EC.
Italiano Con la presente Apple Inc. dichiara che questo dispositivo Mac Pro è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski Ar šo Apple Inc. deklarē, ka Mac Pro ierīce atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių Šiuo „Apple Inc.“ deklaruoja, kad šis Mac Pro atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
Magyar Alulírott, Apple Inc. nyilatkozom, hogy a Mac Pro megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Malti Hawnhekk, Apple Inc., jiddikjara li dan Mac Pro jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
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Nederlands Hierbij verklaart Apple Inc. dat het toestel Mac Pro in overeenstemming is met de essentiële eisen en de andere bepalingen van richtlijn 1999/5/EG.
Norsk Apple Inc. erklærer herved at dette Mac Pro-apparatet er i samsvar med de grunnleggende kravene og øvrige relevante krav i EU-direktivet 1999/5/EF.
Polski Niniejszym Apple Inc. oświadcza, że ten Mac Pro są zgodne z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português Apple Inc. declara que este dispositivo Mac Pro está em conformidade com os requisitos essenciais e outras disposições da Directiva 1999/5/CE.
Română Prin prezenta, Apple Inc. declară că acest aparat Mac Pro este în conformitate cu cerinţele esenţiale şi cu celelalte prevederi relevante ale Directivei 1999/5/CE.
Slovensko Apple Inc. izjavlja, da je ta Mac Pro skladne z bistvenimi zahtevami in ostalimi ustreznimi določili direktive 1999/5/ES.
Slovensky Apple Inc. týmto vyhlasuje, že toto Mac Pro spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES.
Suomi Apple Inc. vakuuttaa täten, että tämä Mac Pro tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
Svenska Härmed intygar Apple Inc. att denna Mac Pro står i överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
AcopyoftheEUDeclarationofConformityisavailableat:www.apple.com/euro/compliance
Thisequipmentcanbeusedinthefollowingcountries:
Korea Warning Statements
B ( )
(B )
,
.
Singapore Wireless Certification
Taiwan Wireless Statements
Taiwan Class B Statement
警告本電池如果更換不正確會有爆炸的危險請依製造商說明書處理用過之電池
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Japan VCCI Class B Statement
Russia
External USB Modem InformationWhenconnectingyourMacProtothephonelineusinganexternalUSBmodem,refertothetelecommunicationsagencyinformationinthedocumentationthatcamewithyourmodem.
ENERGY STAR® Compliance
AsanENERGYSTAR®partner,ApplehasdeterminedthatstandardconfigurationsofthisproductmeettheENERGYSTAR®guidelinesforenergyefficiency.TheENERGYSTAR®programisapartnershipwithelectronicequipmentmanufacturerstopromoteenergy-efficientproducts.Reducingenergyconsumptionofproductssavesmoneyandhelpsconservevaluableresources.
Thiscomputerisshippedwithpowermanagementenabledwiththecomputersettosleepafter10minutesofuserinactivity.Towakeyourcomputer,clickthemouseorpressanykeyonthekeyboard.
FormoreinformationaboutENERGYSTAR®,visit:www.energystar.gov
Disposal and Recycling Information
Thissymbolindicatesthatyourproductmustbedisposedofproperlyaccordingtolocallawsandregulations.Whenyourproductreachesitsendoflife,contactAppleoryourlocalauthoritiestolearnaboutrecyclingoptions.
ForinformationaboutApple’srecyclingprogram,gotowww.apple.com/recycling.
European Union: Disposal Information
Thesymbolabovemeansthataccordingtolocallawsandregulationsyourproductshouldbedisposedofseparatelyfromhouseholdwaste.Whenthisproductreachesitsendoflife,takeittoacollectionpointdesignatedbylocalauthorities.Somecollectionpointsacceptproductsforfree.Theseparatecollectionandrecyclingofyourproductatthetimeofdisposalwillhelpconservenaturalresourcesandensurethatitisrecycledinamannerthatprotectshumanhealthandtheenvironment.
TürkiyeEEE yönetmeliğine (Elektrikli ve Elektronik Eşyalarda Bazı Zararlı Maddelerin Kullanımının Sınırlandırılmasına Dair Yönetmelik) uygundur.
Brasil: Informações sobre descarte e reciclagem
Osímboloacimaindicaqueesteprodutoe/ousuabaterianãodevemserdescartadasnolixodoméstico.Quandodecidirdescartaresteprodutoe/ousuabateria,faça-odeacordocomasleisediretrizesambientaislocais.ParainformaçõessobreoprogramadereciclagemdaApple,pontosdecoletaetelefonedeinformações,visitewww.apple.com/br/environment.
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Battery Disposal InformationDisposeofbatteriesaccordingtoyourlocalenvironmentallawsandguidelines.
Deutschland: DiesesGerätenthältBatterien.BittenichtindenHausmüllwerfen.EntsorgenSiediesesGerätamEndeseinesLebenszyklusentsprechenddermaßgeblichengesetzlichenRegelungen.
Nederlands: Gebruiktebatterijenkunnenwordeningeleverdbijdechemokarofineenspecialebatterijcontainervoorkleinchemischafval(kca)wordengedeponeerd.
Taiwan Battery Statement
Chinese Battery Statement
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Looking for Something?
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130 Looking for Something?
AadapterAppleMiniDisplayPortto
VGAAdapter 14DVItoADC 14DVItoVGA 14
AirPortExtremeabout 35specifications 109
analogaudiolinein 31lineout 31specifications 110
AppleCareServiceandSupport 100
AppleHardwareTest 91,100AppleKeyboard 26AppleMagicMouse 17,98applicationsforcequit 83,85freezing 85MacOSXUtilities 86MigrationAssistant 18problems 85
audiospecifications 110
Bbatteries,wirelessmouse 98battery 33internalbackupbattery 33replacing 79specifications 112
blinkingquestionmark 21Bluetoothabout 35specifications 109
brightnesskeys 27burningaCDorDVD 35
CCapsLockkey 27CD-RW 107chair 120changingSystemPreferences 20,35thedesktop 20
cleaning 117computer 117display 117
computerdisposal 126computerdoesn’tturnon 84connectingdisplay 13
Ethernetcable 15keyboardcable 16
controlsbrightness 27mediaeject 27mute 27volume 27
Ddesktop,customizing 20dimensions 113DIMMsinstalling 43location 33,58specifications 104,105
dischargingstatic 40disconnectingthepower 116DiskUtility 88displaymodes 106ports 30precautions 116
disposalofbatteries 127computer 126
Dock 34double-widePCIExpress
graphicsslot 33
Index
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131Looking for Something?
downloadingsoftware 92DVD 107DVIdisplayport 31
Eenvironmentalimpact 122ergonomics 120Escapekey 27Ethernetmaximizingperformance 99ports 29specifications 108
expansioncards 112externalUSBmodem 25,29
FF1toF19functionkeys 27Finder 34FireWireconnections 35devices 112ports 29specifications 112
ForceQuit 85,95frozenapplication 95functionkeys 27
Ggeneralmaintenance 117graphicscard 105
Hhandposition 120harddiskdrive 33headphonejack 24,25specifications 111
HelpCenter 34
IiLifeapplications 35installingbackupbattery 79DIMMs 43equal-sizeDIMMs 49full-lengthPCIcards 76harddiskdrives 62internaldrives 61memory 45PCIExpressCards 74
Internetconnection 95internetproblems 95iTunesStore 19
JJEDECspecification 43
Kkeyboardconnecting 16ergonomics 120extensioncable 16features 26functionkeys 27
wireless 17keysbrightness 27CapsLock 27Escapekey 27function 27media 27MediaEject 27Mute 27Volume 27
Llatch 29lockinglatch 29
MMacOSXinformationabout 34keepinguptodate 92
MacOSXUtilitiesapplication 86
MacOSXUtilitiespane 87MagicMouse 17,98maintenance 117maximizingEthernet
performance 99MediaEjectkey 27mediakeys 27memoryinstalling 43location 33specifications 104
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memoryslots 33MemorySlotUtility 49,59MigrationAssistant 18MiniDisplayPort 31modemcable 29DSL 29externalUSB 25,29
mouseconnecting 25ergonomics 120replacingbatteries 98settingup 17
Mutekey 27
Nnetworkconnections 97diagnostics 96
noimageonscreen 93
Oonlineresources 100openingyourMacPro 39operatingenvironment 113opticaldigitalaudioports 31specifications 109
opticaldriveabout 25installing 68specifications 107
PPCIExpresscards 31,33installing 74specifications 106
PCIExpressExpansionspecifications 106
peripheralconnections 108
portsanalogaudioin 31analogaudioout 31display 31DVIdisplay 31Ethernet 29FireWire 25,29MiniDisplayPort 31opticaldigitalaudioin 31opticaldigitalaudioout 31USB 25,27,29
powerbutton 18
powercord 12powerrequirementscards 112USBdevices 112
powersocket 29powersupply
specifications 112problems.Seetroubleshootingprocessorspecification 104
Qquestionmark,blinking 21
RRAMinstalling 43location 33specifications 105
reinstallingMacOSX 89reinstallingsoftware 83repairingadisk 88replacingbatteries 97,98resetthePRAM 84restoringinformation 89restoringyourcomputer 90
Ssafetyinformation 116SATAharddisk 61,106screenfreezes 95settingbrightness 27
SerialATAharddiskdrivesinstalling 61specifications 106
serialnumberlocation 102serviceandsupport
information 100settingup 11SetupAssistant 18shuttingoffpower 11,25,41sleep 21,25
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133Looking for Something?
softwareupdating 92
SoftwareUpdate 92solidstatedrive(SSD) 65specificationsAirPortExtreme 109analogaudio 110battery 112Bluetooth 109dimensions 113Ethernet 108externalmicrophone 111finding 104FireWire 108graphicscard 105headphonejack 110memory 104operatingenvironment 113opticaldigitalaudio 109opticaldrive 107PCIExpress 106powerrequirements 112powersupply 112processor 104RAM 105storage 106SuperDrive 107USB 108videodisplay 106
static,discharging 40statuslight 25flashes 85
stoppinganapplication 85SuperDriveabout 25,33replacing 68specifications 107
systemclock 112SystemInformation 35,102SystemPreferences 35customizingthedesktop 20
Ttelephonesupport 101troubleshootingAppleCare 100AppleHardwareTest 91applications 85connectingtothe
Internet 95DSLmodem 96ForceQuit 83internetconnection 95networkconnection 97PPPoEconnection 96serviceandsupport
information 99statuslightflashes 85unabletoejectadisc 84
typingposition 120
UUDIMMs 43unabletoejectadisc 84
updatingsoftware 92USBconnections 27devices 108keyboardandmouse
connecting 16USB2.0ports 27,29
VVolumekeys 27
WwirelessAirPorttechnology 35Bluetoothtechnology 35keyboard 17mouse 17
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KK AppleInc.©2011AppleInc.Allrightsreserved.
Underthecopyrightlaws,thismanualmaynotbecopied,inwholeorinpart,withoutthewrittenconsentofApple.
Everyefforthasbeenmadetoensurethattheinformationinthismanualisaccurate.Appleisnotresponsibleforprintingorclericalerrors.
TheApplelogoisatrademarkofAppleInc.,registeredintheU.S.andothercountries.Useofthe“keyboard”Applelogo(Option-Shift-K)forcommercialpurposeswithoutthepriorwrittenconsentofApplemayconstitutetrademarkinfringementandunfaircompetitioninviolationoffederalandstatelaws.
Apple1InfiniteLoopCupertino,CA95014408-996-1010www.apple.com
Apple,theApplelogo,AirPort,AirPortExtreme,AppleCinemaDisplay,Finder,FireWire,GarageBand,Life,iMovie,iPhone,iPhoto,iPod,iTunes,Keynote,Mac,MacOS,Safari,Spaces,SuperDrive,TimeCapsule,andTimeMachinearetrademarksofAppleInc.,registeredintheU.S.andothercountries.
TheFireWirelogoandiPadaretrademarksofAppleInc.
AppleCare,AppleStore,andiTunesStoreareservicemarksofAppleInc.,registeredintheU.S.andothercountries.
AppStoreisaservicemarkofAppleInc.
Intel,IntelCore,andXeonaretrademarksofIntelCorp.intheU.S.andothercountries.
TheBluetoothwordmarkandlogosareregisteredtrademarksownedbyBluetoothSIG,Inc.andanyuseofsuchmarksbyAppleInc.isunderlicense.
ThisproductincludessoftwaredevelopedbytheUniversityofCalifornia,Berkeley,FreeBSD,Inc.,TheNetBSDFoundation,Inc.,andtheirrespectivecontributors.
ENERGYSTAR®isaU.S.registeredtrademark.
Othercompanyandproductnamesmentionedhereinaretrademarksoftheirrespectivecompanies.Mentionofthird-partyproductsisforinformationalpurposesonlyandconstitutesneitheranendorsementnorarecommendation.Appleassumesnoresponsibilitywithregardtotheperformanceoruseoftheseproducts.
ManufacturedunderlicensefromDolbyLaboratories.“Dolby,”“ProLogic,”andthedouble-DsymbolaretrademarksofDolbyLaboratories.ConfidentialUnpublishedWorks,©1992–1997DolbyLaboratories,Inc.Allrightsreserved.
SimultaneouslypublishedintheUnitedStatesandCanada.
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