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    SYNOPSIS

    On

    A STUDY OF AN EFFECTIVE PROMOTIONAL STRATEGY WHICH

    INFLUENCE CUSTOMER TO PURCHASE A PRODUCT OF GODREJ

    Submitted for the partial fulfilment of the requirement for the award ofdegree

    of

    Master of Business Administration (MBA)

    2011-13

    Submitted by: Submitted to:

    MAHENDRA PRATAP TYAGI Ms. SURYA BATHAM

    ROLL NO.-1153870023 (LECTURER)

    MBA-4th

    SEM

    AKS Management College

    Devrai Kala, Bakshi-ka-Talab, Lucknow.

    Affiliated to Gautam Buddh Technical University Lucknow

    (College code-538)

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    TABLE OF CONTENT

    Serial no. Topic Page no.

    1. Introduction

    2. Objective of the study

    3. Research methodoloy

    a) Research designb) Sample sizec) Sample aread) Method of data collection

    4. Questionaire

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    INTRODUCTION

    The beliefs attitudes perception India for a same product year largely. This can be due to different in

    their age, gender, income, levels, education level etc. Taking a case ofpromotional strategy which

    Influence customer to purchase a product of Godrej. Other range of product belonging to different

    Companies in this study consumer perception different product present in the market will be analyzed

    through the help of literature survey and questionnaire.

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    OBJECTIVE OF THE STUDY

    To know the reach of the Godrej appliances in different private organizations,institution, government, homes etc and who is their competitor, who is the market

    leader etc.

    Describe the level of involvement and types of consumer problem solving processes.

    Recognize the stages of the consumer buying decision process. Understanding the psychological influences that may affect the consumer buying

    decision process.

    Be familiar with the social influences that effect the consumer buying decision.

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    RESEARCH METHODOLOGY

    Research methodology is a way to systematically solve the research problem. Research methodology constitutes

    of research method, selection criterion of research methods, used in context of research study and explanation of

    using of a particular method or technique so that result are capable of being evaluated.

    Research design:

    A research design is concerned with turning a research question in to a testing project. The research design has

    been considered a blueprint for research, dealing with at least for problem: what to study, what data relevant

    and what data to collect and to analyze the result.

    The following methodology will use for study purpose:

    Source of data Sample size Sample area Method of data collection Tools and techniques of analysis

    Sources of data:

    In the data collection method, we will collect both primary and secondary data to meet our objective. Primarydata will be collecting personally interviewing people about their opinions and secondary data will take from

    data internally present with the company.

    Primary data:

    The primary data is the data directly collected by a survey from the respondent. It will formulate on the basis

    of information carefully gathered by me about various mind sets of the people.

    Secondary

    data:

    The secondary data was collected directly from the companies and their websites and internet surveys

    Websites Newspaper

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    Sample Design:

    A sample design is a definite plan for obtaining a sample from a given population. It refers to the techniques or

    the procedure the researcher would adopt in the selecting items for the sample.

    Sampling Techniques:

    The techniques will use for sampling is convenience and random sampling.

    Sample size:

    During the study I will take 100 customers as the sample.

    Sample area:

    The area of the study related with getting correct information of perception of different retailers in the region of

    Lucknow.

    Instrument used:

    To know the response, I will use the schedule and questionnaire. Convenience and random sampling will be use

    for data collection and in this method questionnaire will be distributing to the respondents and they shall ask toanswer the question in the questionnaire.

    Tools and techniques of analysis:

    Pie chart, table graphs etc. Will be use for analysis.

    Percentage and average will be use for data analysis.

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    QUESTIONAIRE

    A STUDY OF AN EFFECTIVE PROMOTIONAL STRATEGY WHICH

    INFLUENCE CUSTOMER TO PURCHASE A PRODUCT OF GODREJ.

    Personal Details-

    Name: ................ Gender: ..........................................

    Email ID: ................ Occupation: ...................................

    Mobile No: ....................

    Address: ...............................................................................

    1. Family sizea. Less than 4 member [ ]b. 4-6 members [ ]c. More than 6 member[ ]

    2. Do you know about Godrej product?a. Yes [ ]b. No [ ]

    3. Which products you have purchased of Godrej?a. Refrigerator [ ]b. Microwave [ ]c. Washing machine [ ]d. Water purifier [ ]e. None of above [ ]

    4. From where would you like to buy Godrej products?a. Multi brand outlets [ ]b.

    Exclusive showroom [ ]

    c. Retail store [ ]d. Shopping malls [ ]

    5. Which factor influences you to purchase Godrej products?a. Company brand name [ ]b. Promotional activities [ ]c. Products features [ ]d. Service [ ]e. Influence by other [ ]

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    6. When you prefer to buy electronic products?a. Exchange offer [ ]b. Discount offer [ ]c. Sales promotions [ ]d. Seasonal [ ]e. Other [ ]

    7. Satisfaction level with Godrej products?a. Extremely unsatisfied [ ]b. Somehow unsatisfied [ ]c. Satisfied [ ]d. Somehow satisfied [ ]e. Extremely satisfied [ ]

    8. Which brand you like most?a. Godrej [ ]b. Samsung [ ]c. LG [ ]d. Videocon [ ]e. Other [ ]

    9. What were the factors that persuaded you to come to your chosen brand?a. Company advertisements: [ ]b. Talk to friends and colleagues [ ]c. Dealer s efforts [ ]d. Any other [ ]

    Please specify .............

    10.Would you wait for festive season to avail discounts?a. Yes [ ]

    b. No [ ]

    11.Are you satisfied with the customer service after sales offered?a. Good [ ]b. Average [ ]c. To be extent [ ]d. Need to be improved [ ]