making your résumé work for you!
TRANSCRIPT
Making Making your résuméyour résumé work for you!work for you!
http://www.iworkministry.org
A few tips to help you get the most from this presentation…
Many of the slides are animated for emphasis; here’s a tip….if nothing happens for a few seconds, “left click” to bring up the next action.
(If you’ve gotten this far, you’re doing great….you know your way around PowerPoint!)
Ahhhhh…..Ahhhhh…..Good show!Good show! Now, do yourself a BIG FAVOR and check out the rest of our website, www.iworkministry.org Here’s some of what you’ll find:
A description of an achievement-based résumé, and how to make yours an achievement- based success!
A full list of questions that will help you identify & quantify your achievements! Remember, your professional achievements will make you stand out from the crowd!
Several résumé formats, Chronological, Functional, and Targeted, all of which are from actual successful résumés that got the interview!
Some great tips for interview preparation, networking, job postings, cover letters, and a number of other “how to” articles and tips for the active job seeker.
Now, let’s see ya do the “left click trick” again
and get on with the show!
DID YOU KNOW THAT YOU’RE NOT THE ONLY DID YOU KNOW THAT YOU’RE NOT THE ONLY QUALIFIED CANDIDATEQUALIFIED CANDIDATE APPLYING FOR APPLYING FOR
YOURYOUR TARGET JOB ? TARGET JOB ?
OK, IF I HAVE TO COMPETE WITH OTHERS FOR OK, IF I HAVE TO COMPETE WITH OTHERS FOR MY JOB, HOW DO I MAKE MY RÉSUMÉMY JOB, HOW DO I MAKE MY RÉSUMÉ STAND OUT FROM THE REST OF THE CROWD?STAND OUT FROM THE REST OF THE CROWD?
Simple! By describing your achievements in the field
for which they’re hiring…
In other words, by using anIn other words, by using an AAchievementchievement BBased ased
RRésumé!ésumé!
An An ABRABR will will tie you directlytie you directly to to your target job or your target job or
professional environment!professional environment!
……
effectivelyeffectively!!
……impressivelyimpressively
!!
……professionallprofessionall
yy!!
Why is an achievement based résumé so important anyway? What will it
really do for me?
… creates a professional image that will ……
Well, here’s what it does. Well, here’s what it does. It …It …
… addressesaddresses areas of interest to selected employers.
… clearly demonstratesclearly demonstrates our ability to produce results in those areas.
… motivates the employers to meet us personally.
… highlightshighlights our strongest professional skills and achievements in our profession.
… presents things we want to discuss in the interview.
...make you…
…stand out from the rest of the
crowd!
Résumés that make you stand out are…
... in a format that best highlights your professional skills and “good stuff”... and puts ‘em up front!
... focused and to the point....and are crisp, neat, and uncluttered.
And above all, they show thatAnd above all, they show that you’re the one for the jobyou’re the one for the job!!
Simply put, make your résumé highlight your....
Highlight our achievements?
??
What makes achievements so hot???
Well, first of all, achievements differ from experiences!!! Here’s how:
OK, then, what’s the point?
In other words, our achievements describe & quantify successes we’ve already had in doing the same things the target job or environment calls for.
Our experiences simply say ”…been there, done that.” (ho……hum)
Our achievements, however, say “…been there, done that, and here’s how well I’ve been doing it!” (in terms HR and hiring managers will appreciate and be attracted to!) WOW!!!!WOW!!!!
The point is…The point is…achievementsachievements help you get…
...from
here...thru here
...to here!
Job
offer
YOUR YOUR NEXT NEXT JOB!!JOB!!
Now, do you get the point?Now, do you get the point?
OK then, how about defining “achievements”?Here’s how achievements work
From your perspective, when you answer an ad or forward your résumé package, you’re offering yourself and your talents for their review.
And hopefully, after a successful interview,
a reasonable job offer.
“...Those talents and quantified performance successes you’ve had which show that you, specifically,
have been making outstanding contributions doing the same thing the
target company wants done.“
(Bob’s dictionary)
Well, the other side of the table has Well, the other side of the table has needs too. Basically, they’re looking needs too. Basically, they’re looking for someone they can make money for someone they can make money
with; someone with a with; someone with a proven proven track record of successtrack record of success in doing the in doing the
job(s) they’re hiring for .job(s) they’re hiring for .
Why highlighting yourWhy highlighting your achievementsachievements clearly & stronglyclearly & strongly is a good idea….is a good idea….
"I want to know how good the Candidate is at what we want done, and can they do the same for us?"
Marketing firm HR Manager
““A candidate’s accomplishments A candidate’s accomplishments are what I sell to my clients.”are what I sell to my clients.”
Executive RecruiterExecutive Recruiter
“We look for sales representatives based on their actual performance
achievements with past companies.”
SE Region Medical Sales Mgr
What employers want to know about What employers want to know about potential candidates potential candidates
Do you have the related skills….are you good at what you do?
Did you contribute in your last job? Is your work ethic a fit for us?
What specific talents do you have that will help us…can you prove it?
Are you focused on my job?
In plain language, In plain language, what can you do for us?what can you do for us?
“Is the candidate focused on what he wants to do, and has he been successful at it, or is he just looking for something he thinks he can do?”
IT Recruiter
(Here are some comments from hiring professionals)
OK, then, how are these “achievements” gonna make my résumé stand out from all these
other jokers?
Sales
Size of the company in estimated sales and numbers of employees?
What did you manage or oversee? Territory size, if applicable?
Open new markets? Bring in new accounts? Take accounts from competitors? Sales growth in $$, or % and $$?
(Warning!Warning! % alone is often suspect)
Good question!Good question! First, let’s look at several First, let’s look at several random vocational related questions to ask random vocational related questions to ask
yourself in order toyourself in order to help identify & quantify yourhelp identify & quantify your achievementsachievements
Sales
Any of the salespersons you supervised or trained ever win sales contests or awards?
Gotcha! Gotcha! Gotcha!
Supervise or train employees? How Supervise or train employees? How many?many? Ever win any sales contests or awards?Ever win any sales contests or awards?
Finding our achievements
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Office AdministrationOffice Administration
Size of office staff….type business? Size of business in dollars, clients, territory, etc. ?
How many & type files maintained? What special computer S/W or program used?
Manage an office budget? How much? Work with outside vendors? Order supplies?
Contact with clients? How many per day? What type service did you provide for them?
OK… OK… Now, let’s find theNow, let’s find the
achievementsachievements in some in some actual résumés…actual résumés…
Finding our achievements
www.iworkministry.org
Finding yourFinding your achievementsachievements amongamong experiences ((Asking yourself the right questions can
make the difference!)
Responsible for marketing to corporate groups for special events. (Events Coordinator – Busch Gardens)
Booked 7 corporate special events of over $170,000 each; through satisfied client referrals, booked an additional 12 events for $2.1 million over the next year.
Reduced the over 90-day Accounts Receivable during the first year of operation. (A/P A/R bookkeeper)
Reduced over 90 day A/R exposure from double-digit 11% ($162,000) to less than 1% ($15,500) within the first year, without a single customer complaint!
Original résumé experienceIdentified & quantified achievements
Performed clerical duties for an attorney’s office. (Legal Firm)
Provided administrative support for an office of eight attorneys. Handled over 150 clients’ confidential files, and scheduled an average of 50 to 70 court appearances and legal deposition appointments per year.
Awarded Regional Manager of the Year honors for excellent sales staff performance. (Surgical sales)
Selected as Regional Manager of the Year for achieving over 129% ($154 million) against a $120 million goal; three of eight assigned sales representatives closed the year in the top five of 98 company sales representatives.
Now…it’s your turn! What questions would you ask… …to bring out & quantify the hidden hidden
achievementsachievements?
Opened new markets in Japan, New Zealand, and Taiwan through personal representation and unique sales strategies. Enjoyed annual sales growth of over 25% each year.
Increased my closings by 50%; exceeded sales goals by 35% in my first year. Grew sales significantly by arranging and conducting customized “theme” open house events.
Opened new markets in Japan, New Zealand, and Taiwan through personal representation and unique sales strategies. How many and $$ value of markets? What type unique strategies? Enjoyed annual sales growth of over 25% each year. What was the sales growth in $$...... over how many years?
Managed 140 residential units, including single and multifamily homes, as well as a 58,000 sq foot office building. Listed and sold vacant land and developed lots throughout the Metro Nashville area.
Responsible for the company’s territory budgets, to include travel expenses, salary incentives, marketing promotional expenditures, and special project costs.
OK….now let’s see how all thisOK….now let’s see how all this
quantifiedquantified achievement stuffachievement stuff looks in a rlooks in a réésumé…sumé…
But first……a brief message from our sponsors, iWrk Gotta HaveGotta Have Achievements, Inc.Achievements, Inc.
®
““Why take the time to find and describe your Why take the time to find and describe your achievements, if your résumé doesn’t present achievements, if your résumé doesn’t present them in a manner that tells the employer…….them in a manner that tells the employer…….
Thank yew! Thank yew!
From your résumé presenter…and a great Management Recruiter we all know & love!
Now, some AAchievement BBased RRésumés….
what you can do for themwhat you can do for them?”?”
ACHIEVEMENT BASED RÉSUMÉ991 Bellows Road (777) 777-7777Tampa, FL 33623 [email protected]
WAREHOUSING ◊ LOCATION RECORDS ◊ LOSS PREVENTION
“Ensuring inventory control accuracy through effective warehousing!”
Inventory Management Shipping – Receiving Perishable Storage
Stock Location Records Retrieval Accuracy Inventory Shrinkage Control
Fork Lift Licensed Crew Scheduling Operations Safety
Wholesale warehouse operations; frozen, chilled, & canned food items, condiments, and paper products, servicing 75 retail outlets within the Tampa Bay Area.
Annual revenue is $2 –3.5 million with 4.5 inventory turns.
PROFESSIONAL ACHIEVEMENTS
Morgan’s Distributors Tampa, Florida 2009 to present
ACHIEVEMENT BASED RÉSUMÉ991 Bellows Road (777) 777-7777Tampa, FL 33623 [email protected]
PROFESSIONAL ACHIEVEMENTS
Morgan’s Distributors Tampa, Florida 2009 to present
Warehouse over 6,000 food lines, valued at $800,000, to include dry goods, chilled produce & frozen product; process an average of 30 receipt and 60 delivery shipments per week. Verify an average of 5-7 “in-out” Bills of Lading per day, post to warehouse stock location records, and notify Accounts Payable and Inventory Control; average daily movement is $30- 45,000. Document discrepancies in quantity, brand, and damages. Monitor 12 frozen and chilled storage units; pull product for shipment on a “first in-first out” basis in order to maintain perishable quality.
Handle a crew of 4 operators and 5 pieces of product & pallet moving equipment. Over the past 28 months there have been no warehousing time-loss accidents.
ACHIEVEMENT BASED RÉSUMÉ991 Grinder Road (777) 777-7777Tampa, FL 33623 [email protected]
SUMMARY OF QUALIFICATIONS
An experienced high-volume manufacturing/machining process professional who is able to coordinate and manage multiple process lines simultaneously. Solid experiences in training and motivating equipment operators into efficient teams, particularly in high volume process oriented
environments. Certifications include CNC Machining, Swiss Precision Machining, and Euro-turn Thread Machines.
Specification Set-up High Volume – High Tolerance Layout Interpretation
Operator Training Equipment Installation Process Development
CNC Management Quality & Safety Standards Six Sigma Certified
PROFESSIONAL ACHIEVEMENTS
ABC Machining Largo, FL 2005 to 2011
Computer Numeric Control < 3.4 defective parts per million (quality program/standards)
ACHIEVEMENT BASED RÉSUMÉ
651 Grinder Road (777) 777-7777Tampa, FL 33623 [email protected]
PROFESSIONAL ACHIEVEMENTS
ABC Machining Largo, FL 2005 to 2011 Operated a variety of precision machining equipment in an operation doing over $8 million annually; line production ranged from 100 to 600 pieces per hour, depending on process complexity and tolerances.
Set and monitored regular maintenance schedules, and helped operators follow equipment maintenance procedures; as required, scheduled maintenance down time so as not to disrupt production runs. Value of operated / maintained equipment and tooling was over $2.7 million.
Worked with design & production engineers in modifying processes to increase production accuracy and first pass acceptance. Scrap loss was < 1 % per $20,000 cost of goods.
FACILITIES ◊ ENVIRONMENTAL SYSTEMS ◊ INDUSTRIAL OPERATIONS
“Providing a comfortable working environment thru hands-on service….”
Commercial Systems Plumbing & Electrical Maintenance Custodial Services
Pools & Filtration Maintenance HVAC Installation & Repair Tile Floor Care
Low Pressure Boilers Heat Controls Licensed & Bonded
Over 20 years successful care of commercial, industrial, and plant facilities; maintained installed systems valued in excess of $7,500,000.
Provided industrial maintenance for a 6 floor, 120 suite office building; gas furnaces, solar panels, pneumatic heat controls, general & individual suite security systems, and a variety of other comfort & safety alarm systems. Total property value approximately $21,000,000.
PROFESSIONAL ACHIEVEMENTS
Greater Boston Services Facility Maintenance Engineer 2003 - 2011
ACHIEVEMENT BASED RÉSUMÉ
1266 Millford Rd. (617) 777-7777Boston, MA 02101 [email protected]
PROFESSIONAL ACHIEVEMENTS
Greater Boston Services Facility Maintenance Engineer 2003 - 2011
Oversaw complete facilities maintenance to include buildings (interior as well as exterior), and installed environmental control systems and equipment for a $21,000,000 office complex.
Coordinated with supporting services such as water & sewer, electrical, plumbing, waste service, security, and food service. Verified average monthly utilities charges of $5,800. Maintained environmental control aspects of a 13 building site; worked on-site in addition to being on call on a 24 hour basis. Each building required continuous maintenance of hydronic heating furnaces, motors and pumps, appliances, tile floors and carpentry needs.
ACHIEVEMENT BASED RÉSUMÉ
1266 Millford Rd. (617) 777-7777Boston, MA 02101 [email protected]
This next format is potentially This next format is potentially terminalterminal to your job search, to your job search, and should not be used by and should not be used by
anyone under the age of 21!anyone under the age of 21!This résumé is available at www.iworkministry.org …...photo ID required
Targeted Résumé Bank Vault, FL (813) 783-7777(h)
Tax Preparation ◊ Business & Individual Accounting ◊ Office Management “Increasing bottom line accuracy through sound accounting practices”
General Ledger ● Payroll Management ● Records & Reports ● Office Administration
Computer Expertise ● Commercial Accounts ● Business Startup Accounting Vendor Management ● Office Budgets ● Client Loyalty
Your requirements My qualifications Five years’ experience with general Over 15 years’ experience with individual office and business accounting. and corporate business accounts.
Working knowledge of Florida personal Created tax structures and guided client and corporate Tax Codes. Business tax businesses thru start-up accounting codes. experience a plus. Revenues ranged from $5 to $24 million. General office management experience, Managed an office of 8 accountants and an to include operating budgets. . administrative staff of 3; oversaw a monthly office budget of $1,500.
This is extremely powerful! Even so, I strongly suggest you try it at home!
For this format to be successful, you need to know the specific job requirements, and be able to prove by your achievements that you have the exact background to meet or exceed them
Targeted Résumé Bank Vault, FL (813) 783-7777(h) [email protected]
PROFESSIONAL ACHIEVEMENTS
Allen & Mays Tax Tampa, FL 2001-2011
Office Management / Bookkeeping: As full charge bookkeeper, oversaw all General Ledger transactions, including account analysis, schedules of asset and & liability account, and full journal preparation for a firm doing $3,000,000 million annually. Office staff consisted of four CPA’s, four staff accountants, and three administrative assistants.
Prepared all internal tangible personal property and sales tax returns, handled all business and employee insurance audits, renewals, and mid-term changes. Maintained a schedule of employee compensation.
Client / Business Accounting : Enjoyed an excellent record of accuracy and solid client satisfaction, and was able to develop a loyal client base for individual quarterly SUTA tax reports, as well as annual returns. Over the last two years of employment, the annual revenue of customer tax accounts grew from $17,000,000 to $24,000,000.
Business Consulting: Developed and assisted with the implementation of sound financial structure for various small businesses and new corporate ventures, to include Corporate and Business Taxes and Payroll. As financial planning confidant, provided documented advice on the best approach for structuring general office bookkeeping functions such as payroll, A/P, A/R, Daily Journal set-up & maintenance, and various banking tools.
Remember this key to success when putting your résumé together:
“Always put your professional strengths (achievements) up front! This shows very quickly that you’re the one for
the job, and it shows respect for the reader(s) in that they can easily see what you can do for them! ”
Before we close, let’s take a quick smart break……so we don’t trip over these writing traps !
Don’t rely on spell check alone! It won’t catch homonyms, such as “to”, “too”, and “two” which are spelled correctly, but often misused.
Make sure your verbs agree with your nouns, such as “She runs, not “She run”. Also, keep past jobs in past tense …common error!
Punctuate ! Run-on sentences in search of capitals and periods are hard to understand. (Shows a complete lack of attention to detail)
Avoid technical “jargon”. Technical terms are fine, but tech jargon often isn’t commonly understood. Let someone who doesn't know what you do read your résumé and see if it’s clear to them.
Edit yourself ! Clarity & conciseness win out over verbosity. Not everyone has time to read a 3-sentence statement just to get a 1-sentence fact!
Wait a day, if you can, before Emailing your résumé. This allows you a fresh look for any of the errors above. This might also apply to a tailored hard copy résumé you’ve done for a specific job.
Effectively ?Effectively ?
……your résumé will tie you to the your résumé will tie you to the target job or professional target job or professional environment thru your….environment thru your….
Impressively ?Impressively ?
ProfessionallyProfessionally ??
So now, do you think you can find and useSo now, do you think you can find and use your your achievementsachievements to attract attentionto attract attention to to
your résumé…your résumé…
So that…So that…
Now, to close with an old Southern Baptist word of encouragement about achievements……achievements……
AchievemenAchievements!ts!
And God Bless!And God Bless!
http://www.iworkministry.org
…would be complete without a word reminding us of the Greatest Résumé Writer, Career Counselor, Recruiter, and Placement Specialist ever….
God…reviews our résumés
each day,just to see whereOur gifs
are needed…