managing hybrid it through cloud service brokerage kevin l. jackson vice president and general...
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Managing Hybrid IT through Cloud Service Brokerage
Kevin L. JacksonVice President and General Manager, NJVC
Cloud Services
TechGate 2013September 21,
2013
A New Approach For IT: Cloud Service Integration
Build your new cloud ecosystem Embrace hybrid IT and recognize
various stakeholder needs Use a IT supply chain management
paradigm Complement and extend current IT
infrastructure Expect change and plan for it
NJVC, LLC Proprietary Data. Do Not Distribute
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CloudVAR
Cloudbuilder
Cloudenabler
Cloudintegrator
Cloudinfrastructure
provider
SaaSprovider
CloudBroker
Modified from Forrester: August 10, 2011 “Cloud
Broker — A New Business Model Paradigm”
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Cloud Services Ecosystem
Hosting Provider
Pure ISV software
Pureconsulting
Transitioning to Cloud Requires a New IT Ecosystem and Operational Model–Hybrid IT
Adopting Cloud and Hybrid IT: Problems for Government and Commercial Enterprises
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Public Clouds
Managed Services
Private Clouds
ITO
A
D
B
C
Fortune 500Enterprises
Agency, Business and ITUsers
CFO
CloudAdmin
CIO
Secure Cloud Servicesand Ops Integration
No One Way to ManageFinancial Transactions for Cloud B2B Contracts
Multiple Providers
Control and Alignment
Access, Solution & Consumption
Cloud Services Brokerage Provides IT Supply Chain Management
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Infra PerfManagement
App PerfManagement
Backup Management
Security Monitoring
Managed Updates
Disaster Recovery
Man
aged
Ser
vice
sCl
ouds
Cons
ultin
g/O
pera
tions
PublicIaaS
PrivatePaaS
SI Private Cloud
Secure, Enterprise Cloud
SavvisPublic Cloud
DR Cloud
AmazonPublic Cloud
Test/Dev Cloud
PrivateIaaS
For the Broker:• Enhance the
merchandizing and ordering experience
• Improve customer satisfaction
• Make it easier to do business with cloud and managed services providers
ITaaS Products
For Agencies/Biz:• Fast IT • Easy to use• Cost visibility• Choice• Flexibility• ControlCl
oud
and
IT S
ervi
ces
Prov
ider
Eco
syst
em
Cloud Services Brokerage Complements Cloud Management Platforms
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Commerce Broker Catalog and Pricing Engine
Sourcing and Procurement Engine
Solution Design and MatchingCloud Services Broker
CIO and CFO Command and Control
External Service Provisioning Engine
IT Architects
PublicIaas
Paas
Public Providers
VMWARE
Cloud Foundry GreenPlum
AWS, Terremark, Savvis
vBlock
VMWARE
Cloud AutomationHybrid Cloud Management
Self-Service Catalog
ITSM Service Request Catalog
OpenStack
Enterprise(Private Cloud)
Typical Enterprise Platform
Workflow Mgmt.
CIO/CFO Sourcing/Procurement Mgrs Systems Integrator
Cloud Services Brokerage Supports Entire Cloud IT Lifecycle and drives Operational Excellence
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• Compare applications
• Identify target infrastructure
• Estimate readiness and value of cloud
• Select candidate application
Screen
• Define capacity
• Estimate migration ROI
• Build migration business case
• Project migration roadmap
Plan
• Define environments
• Design arch layers
• Simulate application architecture
• Estimate monthly bill of materials
Configure
• Approve bill of materials
• Approve Ts & Cs
• Submit aggregated order
• Instantiate and deploy resources
Source
• Monitor resource use
• Monitor periodic spend
• Ensure provider compliance
• Execute recalibration when needed
Govern
Recalibrate and Optimize
Transition Challenges: Learn from Uncle Sam!!
Focus on mission or business, not technology
Organizations of any size will use multiple clouds
Normalize technical capabilities and prices when comparing cloud services provider offerings
Holistically managing and monitor cloud services providers
Avoid vendor lock in Realize the full economic and
operational value of cloud computing
Understand and eliminate hidden costs associated with cloud
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Use Case: The State of Texas
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AncillaryServices
ApplicationWorkload Portfolio
State Agencies
Cloud Services Broker
CTO/ITArchitects
Cloud design (app arch, service agg &
capacity model)
Sourcing &Procurement Managers
Spend Analysis &Order Mgmt
CloudEcosystemOperator
State of Texas
CIOCommand &Control
IT Ops Mgrs& Sys Admins
DashboardsResource Mgt
Cloud Onboarding, Managed ServicesMarket Management
ManagedService
Providers
VAR/System
Integrator
Four agencies currently operating in this model
Saved 30 – 50% in infrastructure costs when compared with internal data center costs
Improved agility to onboard to cloud by more than 5X
Gravitant cloudMatrix platform
CommodityCloud
AWS
EnterpriseCloud
SavvisTerremark
SecurityServices
Gazaang Security Certificate VPN
ManagedServices
Backup monitoring with 3rd providers
70% of IT Organizations Believe Cloud Lowers Costs1, but Leakage Eats Away at Promised Savings
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Physical
Unused Cap
acity
Savin
gs
Ops Sav
ings
Utility Sa
vings
Archite
cture
Inefficie
ncies
Vendor L
ock-in
Billing C
omplexity
VM Spraw
l
Cloud with
out CSB
$0
$10
$20
$30
$40
$50
$60
$70
$80
$90
Annual C
osts
($k)
Leakage reduces cost
savings
8% actual cost savings
57% promised savings
Sources of Cloud Leakage Other Key Challenges
1. The cloud takes shape - Global cloud survey: the implementation challenge, KPMG, January 2013.
• Technical complexity• “Phonebooks” of APIs• Uncertain availability and performance• Shortcut design and approval cycles
because cloud is “too” fast and easy increases risk
• Sourcing complexity• Apples to oranges sourcing choices • Constantly changing pricing/packaging• Different and complex bills
•Financial complexity• Identifying pricing arbitrage• Financial “leaking faucets” from sprawl• Hard to view actual costs and predict future
costs
Cloud Service Brokerage: A Practical Path to Cloud Computing
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Easy to Use and Manage Solution Design and Matching Automated Sourcing and Billing Pricing Arbitrage and Optimization Closed-Loop Decision Support Risk Reduction
When adopting the cloud computing model or hybrid IT, large enterprises also need to consider cloud services brokerage ad integration
Cloud services brokerage is the step key step towards IT supply chain management and operational excellence
Cloud services brokerage is a proven model that delivers real value
Cloud services brokerage is practical and can reduce the risk of transitioning to the cloud
Lessons Learned:
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Thank You
Kevin L. JacksonVice President & General Manager NJVC Cloud [email protected]
www.njvc.com
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