march 2012 -the cleaning gazette

“The Official Publication of the Cleaning Industry Trainers Guild” March 2012 I Issue 45

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George Dansie documents the datacollection for the UNC TechnicalAdvisor’s Report “TraditionalHousekeeping vs. (OS1) CleaningProcess,” in 2006.

George Dansie Honored withthe 11th Annual Pinnacle Awardfor Lifetime Achievementin the Cleaning IndustryThe Simon Institute and (OS1) Users Group is pleased to announce thatGeorge Dansie has been selected to be awarded the prestigious Pinnacle Awardfor 2012. The Pinnacle Award is recognition for “Outstanding Contributionsto the Cleaning Industry.” It is the only cleaning industry award that ispresented by representative benchmarking organizations managing cleaningoperations on a peer review basis.

“The Official Publication of the Cleaning Industry Trainers Guild”

Cleaning Industry TrainersGuild Leadership Group

The Cleaning GazetteEditor-in-Chief: Chris Wallace

Publisher: Clark KidmanThe Cleaning Gazette is the official publicationof the Cleaning Industry Trainers Guild. Pub-lished at irregular intervals to promote thegrowth of professionalism in cleaning indus-try. For subscription information contact viaemail [email protected].

OFFICERSPresidentJoseph GarciaMt. San Antonio College

Vice PresidentJewel Golson-RobertsUniversity of North Carolina

Vice PresidentMary ClarkMichigan State University

Communication DirectorRuss GoldinEat My Dust

ADVISORY COMMITTEEJan AllenThe University of Michigan

Marcela BernalGMI Building Services

Jeff HawkinsProvo City School District

Charles HollisManageMen

Guido PiccaroloLos Angeles Habilitation House

Chris RomeroSandia National Labs div Lockheed Martin

Corey WrightUniversity of Texas

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The nearly 200 organizations andseveral hundred leaders who haveattended Janitor University have beenpolled and selected George Dansie tohonor his industry-wide contribu-tions.

George Dansie has been the vision-ary artist responsible for high-qual-ity art and media in the cleaningindustry for over 20 years. Dansie’sartistic genius can be seen in ISSA’sCleaning Times books, ISSA’s 14 Ba-sic Cleaning Procedures, ISSA’s EZTrainer series, countless industry train-

ing videos, ManageMen (OS1) SiteBased Action Kits, MSDS “BeyondCompliance” program materials andkit, (OS1) Field Guides, and Educa-tional Odyssey Map as well as sev-eral print ads and video material forvarious distributors, chemical and toolmanufacturers.

Dansie’s creative work has won sev-eral awards over the past two decadesincluding 9 Telly awards for videoproduction, an ADDY from the UtahAdvertising Foundation for his iden-tity package for the shine Company,a new media award from NISH andseveral other recognitions.

Dansie will be presented the Pin-nacle Award at the Cleaning Indus-try Awards Banquet at the HotelMonteleone in New Orleans, LA, onMonday, August 6, 2012. Presentationof the award will be by Ben Walkerof ManageMen.

George DansieHonored Withthe 11th AnnualPinnacle Award

READ ALL ABOUT IT!Now you can purchase issues ofthe March 2012 Cleaning Gazette.

For purchasing and subscription information contact

Jill Edmunds at [email protected]

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March 2012 I Issue 45

2012 (OS1) Certified Green and GreenProgram of Excellence Awards

Award Based on AuditThe (OS1) audit contains over 330 fac-

tors that have been benchmarked as bestpractices in cleaning organizations. Thecertification criteria demonstrates that acleaning organization is using practicesthat cause facilities to be clean, with aminimal impact on the environment.

Successful candidates must documentto the outside auditor that they are ac-tively reducing hazardous chemicals andwaste, reusing cleaning materials ratherthan sending them to the landfill, clean-ing safely and effectively recycling.

By attaining the (OS1) Green Certi-fied Program designation, these (OS1)organizations demonstrated theircommitment to excellence. The awardrecognizes organizations work applypractical projects to minimize environ-mental harm. Successful candidates

The organizations listed at right havequalified for the prestigious (OS1) GreenCertified program designation for 2012.They qualif ied by reaching thebenchmarking standard on an annual3rd party audit.

The (OS1) Green Certified programis the premiere recognition of outstand-ing custodial organizations dedicated tocleaning for health and reducing envi-ronmental harm. To achieve the recog-nition a professional cleaning operationmust submit to a rigorous 3rd partyaudit conducted by ManageMen, Inc.of Salt Lake City, Utah.

Wake Forest UniversityZSR Library

Organizations who have received Program of Excellencewhich is a 90% or above on their audit.

Organizations who have received Green Certificationwhich is a 80% or above on their audit.

KBM Facility SolutionsBay Area Building

The Boeing Company, Houston, TX

KBM Facility SolutionsTower II


KBM Facility SolutionsHPSC


KBM Facility SolutionsTakeda

Mt. San Antonio CollegeBuilding 6

Mt San Antonio CollegeBuilding 7 & 11

GMI Building Services, Inc.California Western School of Law

Wake Forest UniversityTribble

must document they have adopted agreen process of cleaning management.

These organizations joins an elitegroup of organizations committed tocleaning, green practices, and protect-ing the built environment. The BoeingCompany was the first organization toreceive the certification award in April2005.

The (OS1) EnvironMentor™ ProgramRecognizes that the Janitors in anyfacility are the chief environmental prac-titioners. (OS1) users take a proactive

approach to environmentally soundcleaning practices. (OS1) is a system formanaging cleaning operation developedby ManageMen, Inc. First installed in1991 at the Delta Center in Salt LakeCity, home of the Utah Jazz. Based onprinciples of scientific management in-cluding standardization, simplification,treating cleaning workers as first classcitizens, cleaning for health first (ap-pearance second), tracking, continuousmeasuring and improving and low en-vironmental impact cleaning activities.


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Reminder: Baker’s DozenInservice Lessons for 2012

Achieving Green CleaningThere is a conf lict in the

professional cleaning industry. Thegreen cleaning movement has pushedfor cleaning products and practicesthat are free of toxins, poisons,endocrine disrupters and knowncarcinogens. Yet, recent outbreaks ofinfectious diseases and drug-resistantbacteria demand that pathogens beeliminated from the indoor builtenvironment utilizing “kill” agents(read poisons).

In (OS1), we meet both require-ments by utilizing an engineeredcleaning process and a scientificallyvalidated process for reducing patho-genic microorganisms. (OS1) strikesthe right balance between beingenvironmentally sustainable and con-trolling pathogenic microorganisms.

Benchmarking Best PracticesFor twenty years, ManageMen has

educated organizations about pro-cesses and products that ensure theircleaning worker’s health and safety.Aerosols and volatile organic com-pounds (VOCs) were first reduced,then eliminated from the (OS1) pro-gram. They were replaced by GreenSeal Certified chemicals that also pro-vided a source reduction of landfillwaste. Mixing chemicals waseliminated. All daily-use (OS1) clean-ing chemicals come in pre measuredpacks so the worker just adds

water. This eliminates the danger ofchemical overexposure. Although to(OS1) users it is just common senseand education, this is an uncommonpractice in the jan/san industry. Inaddition to safer chemical formula-tions and packaging, our (OS1)trained Coaches teach their employ-ees chemistry basics including the pHscale, the “4 S’s of cleaning” andcleaning physics. They also train theiremployees on the correct applicationof cleaning tools and time. New, neu-tral pH disinfectants were introduced

John Walker addresses the custodial managers and supervisors at the University ofTexas at Austin during their March (OS1) Tune-up session.


by PortionPac that effectively killpathogens, but are safer on surfaces.

“It’s al l about knowing thesurface and using the right chemicalsolvent on the soil that is present atthe right time. Do it right the firsttime and you won’t damage surfacesand you won’t have to do it over”,says John Walker, President ofManageMen.

Disinfection requires not onlythe right solution, but friction as well,according the the Centers forDisease Control (CDC). The tool of

Maintaining Indoor Air QualityEven with the presence of toxic

cleaning chemicals reduced, indoor airquality can suffer without propercleaning techniques and subsequentlyaffect the health of cleaning workersand building occupants. It’s vital thatcontaminants in the air are capturedat their source, before they enter ourbreathing zones. High efficiencyvacuum filters and HEPA filters re-move those invisible particulates thatcarry bacteria and mold spores.

Filters on vacuums clog frequently.When filters are dirty, clogged, andnot changed often enough, they loseefficiency. Air quality is almost en-tirely a function of a custodian’scleaning or polluting functions in-doors, according to Dr. Berry’s UNCstudy. It is fundamental that the prac-tices of indoor environmental man-agement include tracking vacuumfilter changes and cleaning.

Catch Dirt at the Door“Something as simple as floor

mats can also make a huge differ-

ence”, according to Dr. Michael Berryin the University of North Carolina-Chapel Hill, publicly funded studycomparing “Traditional Housekeep-ing” with the (OS1) cleaning processin 2006.

In (OS1), we specify that the build-ing must have at least a 15-20 footwalk-off mat. That’s at least five stepson a mat to clean your shoes. If youdon’t use mats, dirt tracks into thebuilding. Mats are designed to scrapesoil from shoes, and carpets have atendency to hide the dirt. The goalis to scrape and remove, not concealdirt.

Cleaning ProfessionalismThe establishment of profession-

alism among (OS1) cleaning work-ers follows their standardized train-ing and certification. They are trueenvironmentalists of the indoorenvironment. (OS1) Users mustestablish themselves as the ”Environ-Mentors” to the building occupantsin the indoor environments that weall share.

“It’s all about knowing thesurface and using the rightchemical solvent on thesoil that is present at theright time. Do it right thefirst time and your won’tdamage the surfaces . . . ”

choice to provide that friction is the(OS1) specified Unger microfibercloths. Microfiber razor-scrapes thesurface. It actually cuts the bacteriaaway from the surface. The use ofcolor-coded microfiber cloths helpsprevent cross-contamination andcommunicates to the cleaning teamwho is following instructions.Microfiber is also easier to launderbecause the weave is so tight, patho-gens are washed off the surface quitesimply.


Donations Needed

Help Send a Cleaning WorkerTo Symposium Awards Banquet

At the end of the 2011 Symposiumin Salt Lake City, Simon Institutepassed a vote to begin accepting dona-tions to help spon-sor cleaning workersto attend the Clean-ing Industry AwardsBanquet. Since 2009,this has been an ex-cellent program anda source of pride for all organizationswho have participated. Simon Insti-tute would like to be able to have asmany Outstanding Cleaning Workersas possible be able to attend. Since travelbudgets seem to be tightening up, theSimon Institute will use these dona-tions to offset the travel and lodgingexpenses for individual OutstandingCleaning Workers to attend the cer-emony and receive recognition in frontof their peers.

We thought that beginning with asmall goal of raising $5,000 would bea humble, achievable goal. $5,000would essentially cover plane ticketsand lodging for 5 workers. InitiallySimon Institute hoped to reach $5,000by March 25, 2012. That date has passedand we haven’t reached our goal yet.We’re relying heavily on grassrootsinvolvement from all facets of theindustry. So far, ISSA has agreed todonate ad space on their homepage to

help the effort, severalmanufacturers haveagreed to help pro-mote this event, and afew of our generous(OS1) users have hap-pily donated to thecause.

We love to receivethe donations with asmany zeros behindthem as possible, butit’s the $5 and $10 do-nations that we’rebuilding thisfundraiser upon. Themore recognition theOutstanding CleaningWorker Award recipi-ents receive, the morevaluable the programbecomes. Anyone whohas experienced theevent in the pastknows how hard itpulls at the heart-strings. The Simon Institute foundedthe program on the basic tenet of treat-ing cleaning workers as first class citi-zens. This is our chance to really makean effort to give back.

To donate, visit the Simon Institute’snew website: http://www.simoninstitute.org/donate. Find the ChipIn

widget at the bottom of the page anduse that to make a donation. You willbe taken to a Paypal portal tocomplete your transaction. It is not nec-essary to have a Paypal account todonate.

Thanks for your continued effortsand support.

OCW Medal Award honoree Dwight Popovic.

Skip and Judy Spurgeon present the 2009 OCWAward winners in Savannah, GA.


CITG Article:

Putting Unwanted MatterIn Its Proper PlaceBy Tim Poskin

Dr. Michael A. Berry, Ph.D. wrotein “Science as it relates to (OS1)” thatthe definition of cleaning is “You putunwanted matter in the proper place.”

I recently had the opportunity tovisually witness this definition inaction first hand. On March 20th and21st, Wake Forest University held an(OS1) Boot Camp in its (OS1) Autho-rized Training Center. While teachingthe Restroom Specialist portion of(OS1) Boot Camp, one of the BootCamp attendees asked “Which side ofthe Unger Bucket is the clean side andwhich side is the dirty side?” Theanswer was soon revealed. After prop-erly mixing a bucket of PortionPac 201,the students began the mopping exer-cise. As the students were moppingthey noticed that the clean side waterwas staying clean and the dirty sidewas getting more soiled.

We mopped until the clean solu-tion had less than an inch of solutionleft and the solution on the clean sidewas still an environment free ofunwanted matter. The dirty side con-tinued to get more full and morepolluted. The effect this had on newemployees who are just entering theworld of janitorial services was amaz-ing. It truly helped to demonstrate andunderstand what Cleaning for Healthreally means.

Super SecretWebsites

Websites you should check

regularly for professional

updates include:

www.managemen.comwww.simoninstitute.org

www.cleaningindustrytrainersguild.comwww.youtube.com/user/os1channel

Find us on Facebook

October 16, 2012ISSA/INTERCLEANISSA’s Official 540 CleaningTimes Educational Workshopby John WalkerMcCormick PlaceChicago, ILwwww.issa.com

November 6-9, 2012Workloading WorkshopLittle America HotelSalt Lake City, UTwww.managemen.com

“The Official Publication of the Cleaning Industry Trainers Guild” March 2012 I Issue 45

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May 17-18, 2012(OS1) Expert TrainerCourse – Disney’sContemporary HotelOrlando, FLwww.managemen.com

May 19, 2012Simon InstituteMeetingContemporary HotelOrlando, FLwww.simoninstitute.org

June 18-22, 2012Janitor University– Class 66Little America HotelSalt Lake City, UTwww.managemen.com

August 5-7, 2012(OS1) User’s SymposiumHotel MonteleoneFrench Quarter,New Orleans, LA

September 6-7, 2012(OS1) Coach ClassDisney’s GrandCalifornianAnaheim, CAwww.managemen.com

October 1-5, 2012Janitor University– Class 67Little America HotelSalt Lake City, UTwww.managemen.com

October 6, 2012Simon InstituteMeetingLittle America HotelSalt Lake City, UTwww.simoninstitute.org

Introducing the New (OS1) Career MapDuring Class 65 of Janitor Univer-

sity in Salt Lake City, the new (OS1)Career Map was introduced. The mapdetails the Educational Odyssey for acleaning worker. Specifically, this newvisual aid details the road of becom-ing a cleaning professional. It highlights

career learning milestones such as: BootCamp, Certification, Floor/CarpetCertification, Janitor University,Workloading, Benchmarking, Awardsand Recognition. The Career Mapwill be available soon at the onlineManageMen store.

march 2012 -the cleaning gazette

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