marketing strategy hacks

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April Dunford @aprildunford RocketWatcher.com What to do when all of your marketing results stink MARKETING STRATEGY HACKS

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Page 1: Marketing Strategy Hacks

April Dunford @aprildunford RocketWatcher.com

What to do when all of your

marketing results stink

MARKETING STRATEGY HACKS

Page 2: Marketing Strategy Hacks

Been there, done that,

have a closet full of ugly t-shirts

6: Startups 4: Exits 3: Big Co’s (because, exits) $2B: Exit value 10: Launches 0 - $20M: Budgets

Page 3: Marketing Strategy Hacks

Sometimes it feels like

nothing works

Page 4: Marketing Strategy Hacks

Signs You May Have a Problem Tactical Optimization Can’t Fix

•  Growth is stalled.

•  Your metrics overall kinda suck.

•  Your lead quality is low.

•  Your sales team hates you.

Page 5: Marketing Strategy Hacks

There May Be an Underlying Problem

That’s Holding You Back

Page 6: Marketing Strategy Hacks

Example

Situation: Acquisition - inherited team, programs. Responsible for $300M pipeline, $10M budget

Target: banking and insurance CIO’s

Problem: Flat to negative growth

Hypothesis 1: Lousy execution

Action: Optimization freak out

Result: meh

Hypothesis 2: Stale tactics

Action: New tactics testing

Result: underwhelming

Conclusion: “Dude the Economy blows,

let it ride”

Page 7: Marketing Strategy Hacks

Wait, WHAT!?

Then I sit on sales calls to hear my best rep do calls with IT leads…

Could you pass me to the head of sales?

My best rep Me

Page 8: Marketing Strategy Hacks

All My Amazing Marketing

Stuff

Messaging

Email lists

Content

Events

Call scripts

Web content

Ad Campaigns

Landing Pages

Page 9: Marketing Strategy Hacks

Perfectly optimized

for the WRONG BUYERS

Messaging

Email lists

Content

Events

Call scripts

Web content

Ad Campaigns

Landing Pages

Page 10: Marketing Strategy Hacks

Messaging

Email lists

Content

Events

Call scripts

Web content

Ad Campaigns

Landing Pages

Page 11: Marketing Strategy Hacks

It’s Strategy

Hack Time

Page 12: Marketing Strategy Hacks

Advanced

Easy

Market Strategy: 2 Things To Hack Around With

1.  Target “Buyers”

2. Market

Page 13: Marketing Strategy Hacks

1/ Finding the best marketing target

Page 14: Marketing Strategy Hacks

Potential Marketing Targets (B2B)

Solution End Users

Managers

Functional Execs

Overlay Functions (IT, HR, Finance)

Cross-Functional

Execs

Who is important

shifts as the market shifts

Page 15: Marketing Strategy Hacks

How to Select the Best Target

1.  Who does our value resonate with the most?

2. Who is the easiest to reach?

3. Who has the most influence on a purchase?

4. Which audience is underserved (Where is the competition the weakest)?

Page 16: Marketing Strategy Hacks

Example: Picking a Target

End Users Function Heads

C-Level Execs

Understand the Value

H M M

Easy to Reach H M L

Purchase Influence

L M H

Underserved H L L

Solution: Tool for business analysts to improve requirements management process

Page 17: Marketing Strategy Hacks

Example: Picking a Target

End Users Function Heads

C-Level Execs

Understand the Value

H M M

Easy to Reach H M L

Purchase Influence

L M H

Underserved H L L

Solution: Tool for business analysts to improve requirements management process

Selling Here

Page 18: Marketing Strategy Hacks

Example: Picking a Target

End Users Function Heads

C-Level Execs

Understand the Value

H M M

Easy to Reach H M L

Purchase Influence

L M H

Underserved H L L

Solution: Tool for business analysts to improve requirements management process

But this looks Interesting (and scary)

Page 19: Marketing Strategy Hacks

Can We Really Sell Here?

End Users

Function Heads

C-Level Execs

Understand the Value

H M M

Easy to Reach

H M L

Purchase Influence

L M H

Underserved H L L

Tests:

ü  Marketing Content (making the case to your boss for XX)

ü  Offerings - Free Trial, Free for end users, managers pay later

ü  Pricing Models – per user vs. per enterprise

More deals, higher close rates,

increased pipeline velocity

Page 20: Marketing Strategy Hacks

2/ Finding the best market to position your solution in

Page 21: Marketing Strategy Hacks

Every Product Can be Positioned in More than One Market

VS.

Page 22: Marketing Strategy Hacks

Sometimes the Market You’re

Currently Positioned in

Just Sucks

Page 23: Marketing Strategy Hacks

Market Frame of Reference Signals Many Things to Your Market

1.  Competitive comparable

2. What you are good at (and bad at)

3. What your price should be

4. Who you are for

Page 24: Marketing Strategy Hacks

I know what you

are, you’re a Data

Warehouse

But I thought I was a

database!

Market Repositioning Example

Page 25: Marketing Strategy Hacks

Positioning Comparison

Database Data Warehouse

Competitive Alternative

Oracle, Microsoft Crummy startups

Expected Strengths

Be better than my current database at everything

Be better than my database at running a wicked fast query on a big data set

Expected Price

$$ $$$$

Who is This For?

Pretty much every business

Businesses who need to analyze a big data set

Page 26: Marketing Strategy Hacks

Positioning Comparison

Database Data Warehouse

Competitive Alternative

Oracle, Microsoft Crummy startups

Expected Strengths

Be better than my current database at everything

Be better than my database at running a wicked fast query on a big data set

Expected Price

$$ $$$$

Who is This For?

Pretty much every business

Businesses who need to analyze a big data set

Page 27: Marketing Strategy Hacks

How Can You Tell if Your Market Positioning is a

Problem?

Page 28: Marketing Strategy Hacks

Testing Your Positioning

Symptoms Tests

Prospects don’t get what you do

Test messaging that sets you against a different comparison product.

Your value prop is weak

Interviews/Surveys – why do current customers love your stuff? Does it match your messaging?

Prospects think you’re “me too”

Interview/survey customers – what do they think sets you apart? Does that match your messaging?

Competitors are killing you

Interview/survey customers - what was #1 buying reason? Is there a different market that cares more about that?

Page 29: Marketing Strategy Hacks

What is it As short as possible statement that describes what you are.

Target Segment The specific target market you are targeting in the short term

Market Category The market that you compete in

Competitive Alternatives If your customers don’t use you, what do they use

Key Benefit The biggest benefit that your target market derives from your offering

Primary Differentiation The one thing that sets you apart the most from the competitive alternatives

Capture and Revisit Your Positioning

RocketWatcher.com

Page 30: Marketing Strategy Hacks

Thanks! @aprildunford

RocketWatcher.com