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A service for goodTRANSCRIPT
F E A T U R E
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A Service for GoodA Service for Good
Earlier this month, the South African arm of professional services firmMazars was an exhibitor in the Africa Utility Week 2015. Essential Business spoke to managing partner of the Cape Town office, Michelle Olckers, to find out what the renewable sector means to the companyand their plans to boost innovation.
A Servicefor Good
From the 11th to the 15th of
May, the fifteenth annual Africa
Utility Week connected power
and water professionals for five days
of networking, trade exhibitions and
conferences in Cape Town. Among
the exhibitors was the Cape Town
office of Mazars, one of the world’s
leading professional
servicescompanies providing
auditing,accountancyand business
advisory services.
“We’ve seen that energy, and
particularly renewable energy is a
huge focus in South Africaand, with
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our current energy challenges, the sector is
fast becoming an important stakeholder in
finding a solution. Given the growth and
Mazars’ expertise and capability within the
sector, our involvement with the Africa
Utility Week was a good opportunity to
introduce our brand and different service
lines to the industry. We’ve found a lot of
potential new work coming from this
sector, so we thought this was a great way
to meet potential new clients and showcase
the good work we are already doing,” says
Olckers.
Mazars has twelve offices in South Africa,
and offers services around project
financing, financial model reviews, and
REIPPP bid submissions to the renewable
energy sector. The bulk of the interest in
these services comes from the
Johannesburg and Cape Town areas, where
the renewable energy developments are
currently focused.
“A Partner from our office, specializing in
renewable energy, was on hand to
showcase Mazars’ services. She found it to
be a great experience with fantastic
exposure for our business. A lot of good
contacts were potentially made from the
event,” continues Olckers.
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Mazars’ early entrance into the renewables
sector has proven to be a wise decision for
the company, providing them with a head
start over competitors. While this may be
bringing a substantial amount of work to
Mazars, it’s not without its challenges.
“We’re often underestimated compared to
the big four. We offer exactly the same
services and have the same expertise,
qualifications and capabilities, but the big
brands generally seem to dominate the
market,” explains Olckers.
“So I think our challenge is to really get
ourselves recognised, that’s why we’re
getting involved with more initiatives like
the Africa Utility Week. We try to support
different initiativesin specific sectors, as
these show that there are different
opportunities available in South Africa,”
she tells us.
“I think what’s happening, specifically in
the audit market, is that economic
pressure is causing the bigger firms to
reach out into areas they didn’t previously
get involved with. And it’s our aim to show
why we’re able to offer those services in a
better and more effective way for our
clients. That’s the reason why they are with
us,” says Olckers.
Mazars is founded on the premise that a
strong relationship between partner and
client is the key to successful business.
These strong relationships are then
leveraged to generate more services and
more leads.
In addition to the relationship-building
work of the partners, Mazars also benefits
from having a notably young workforce
that excels at bringing energy and new
ideas to the company.
“Probably 80% of our professionals
worldwide are millennials, so we definitely
have a young workforce, and we believe it’s
important to listen to what they’re saying.
That’s why we came up with
#MazarsforGood,” she says.
Launched in January this year,
#MazarsforGood is an innovation challenge
designed to rally entrepreneurs and
intrapreneurs between the ages of 20 and
30. The goal is to design an innovative
product, service or process that can
positively transform the way companies do
business.
“Being quite a young organisation who
employs a lot of young people, we realise
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that innovation is at the heart of everything
we do. We get challenged on a daily basis
by the young people who come into our
business. So we saw this as an opportunity
to inspire and allow these young
entrepreneurs to really show us what
they’re capable of,” explains Olckers.
“So we launched #MazarsforGood. They
had to choose a category between society,
business and employee, and effect change
within that corporate environment. We’ve
had a lot of people participate so far, and
we haven’t got to the end of it yet, but it’s
going to be evaluated by a jury chaired by
our head of talent management at Mazars
Group level. It’s a fascinating challenge and
it really reflects our interest in innovation,”
she says.
The millennial influence can be seen clearly
in Mazars’ plans for the future, with the
firm set to take a more technology-based
approach and launch new online portals
within the next year.
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Greatsoft
“We’re looking at new ways of interacting
with our clients through portals so that
clients feel they can access us at any time
they want,” Olckers tells us. “Also the client
base is changing, so we’re not just dealing
with the traditional businesses, but
younger entrepreneurs who are starting
businesses.”
“We’re also branching out in terms of our
service offering and have expanded quite a
lot into advisory services. Being a
traditional professional services firm, we
started off with audits, tax and accounting,
but we’re seeing that we need to offer our
clients a broader range of services. We’ve
put a lot more investment into tax
consulting, as companies aren’t just
working within one jurisdiction anymore.
They’re operating across the globe, and
we’re now able to assist with that.”
Recovery and restructuring services have
also been a big add-on for Mazars this
year.
“It’s sad, but there are a lot of businesses
that are struggling, and either going into
liquidation or needing assistance to ensure
they get out of that position,” explains
Olckers.
“We’re recognised in South Africa as one of
the leaders in business rescue as we got in
early and are offering the service with very
skilled attorneys and accountants. Through
the business rescue process, we can
actually help businesses not go into
liquidation, but rather create an
opportunity to becomesomething a little bit
different but hopefully still exist, thereby
preserving economic viability and jobs.”
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Physical Address
Mazars House
7441 Century City
Cape Town
South Africa
+27 21 818 5000Tel:
+27 21 818 5001Fax:
Contact our office in South Africa
Contact Details
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