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http://www.rwjf.org/files/research/50968chronic.care.chartbook.pdf

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http://aspe.hhs.gov/daltcp/reports/2010/closerlook.htm%20Last%20accessed%20December%202

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http://www.hhs.gov/ophs/initiatives/mcc/mcc_inventory.pdf

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http://www.ahrq.gov/qual/ptmgmt/ptmgmtap1.htmhttp://patienteducation.stanford.edu/bibliog.html

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