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khi ll.~Wjlld?lny nhdn su pluii (/(llli(Ju ('h(

"phi: h(1) "1 '(It ctic Itnli uu: ktnlr doanli cua('()ny {,~ Ani tun dui« nha'llY con nyuifiphi: h('1/)tht tanh dao pluit Ir't nyur)'i tao choho ni/fln Inrny klui! qua ch/nli ('()ny l'i(?c d/,1dn ho urli I) \ ,Phung Tuan Ha dQi ngu, e-kip.

C6 duoc 3 dieu can ban nay,DN, to chirc, quoc gia se kh6ngcon dau d~u voi bai toan "giuchan ngum tai".

Ong Cesar M.Castro,T6ng g1am d6c khach san

Silk Path aa N()1Ngu6n nhan hrc tai Viet Nam

van con each xa cac tieu chuanquoc te n6i chung. Mac du dac6 nhieu c6ng ty quan ly nhansu mroc ngoai to chirc cac buoihot thao, nr van va dao t<J,Onhung van can nhieu hon mracac heat dong M nang cao kienthirc va ky nang cho nguoi laodong.

Cac c6ng ty nen lay vtec caithien chat IUQ'Ilg ngu6n nhanhrc lam Uti tien hang dau Mngeach c6 ke hoach dao t<J,Otrongsuet ca nam, Nhir tai khach san

Silk Path, hien tai chung t6idang trong qua trinh hoan thienviec cung cap cac kh6a dao t<J,OM nang cao tay nghe va kientlnrc cua nhan vien trong c6ngvtec. T6i tin chac d.ng Vi~t Namdang trong tien trinh cat thientinh hinh nay.

Chung t6i tuyen dung thongqua cac phuong nen truyenth6ng (cac c6ng ty "sari d~unguoi" va bao chi) d6ng thoith6ng qua phuong tlnrc truyenmieng. 86 chinh Ia met lycua chung t6i M gia tang siremanh cua lire IUQ'Ilg nhan su vatiep tuc duy tri n6 hoat dQng

0ng Nguy~n Thanh Hili

on dinh. ChUng t6i thuc hienchinh sach "chat che trong c6ngb~ng". Chung t6i ling nghe cackhieu nai va y kien cua nhanvi en M tir do c6 cac hoar dQngdieu chinh phu hop.

Chung t6i giu chan nhan vienkhOng chi b~ng viec dam baoviec thuc hien cac phuang ann6i tren, ma con cung cap chonhan vien m6i truong lam viecan toan, cac chinh sach ve baohiem va thuc day nhan vien lamviec xu at xac Mng each traothuong.

Cir 3 thang mot Ian, chUngt6i to chuc cac buoi binh chon"Nhan vien xuat sac cua quy'cho tat ca cac bo phan trongkhach 5<J,n,hay hang thangchUng t6i deu c6 che dQ thuongcho nhan vien nhan sinh nhatcua ho. Chung t6i cling thiranhan c6ng sire va su co gingcua cac ca nhan b~ng each thangclnrc va tang luang cho ho,

Ong Nguyim Thanh Hat,T6ng Gtam d6c COngty

C6 phan Chung khoan AnBmh

Hien nay, Viet Nam dang sohiru co cau dan so yang, nghiala chUng ta c6 ty le Ian so nguCrilao dQng trong do tuoi tir 15den 64 tuoi va ty l~ nguCri phuthuoc thap, m.y la mot trongnhung yeu to quan trQng phucvu su nghi~p c6ng nghiep hoa,hien dai h6a dat nuoc. Ngu6nnhan hrc lao dQng phd thongduoc chinh phu len ke hoachdao t<J,Omot each c6 chien luocnham nang cao chat IUQ11gngu6n nhan lire thay vi chi canhtranh voi cac mroc tren the giCri6 g6c do ngu6n nhan c6ng d6idao va reo Ngu6n nhan hrc trithirc 6 Vi~t Nam g~n day tangrat nhanh. T<J,icac tnrong daihoc cung da tap trung dao t<J,Otheo huang thuc tien, sinh vienduoc thirc hanh va tiep can voim6i truong tlnrc te nhieu hem.Tuy nhien, viec tuyen dungduoc cac nhan su thuc su phuhop van luon la bat toan kh6 voicac doanh nghiep vi nhieu ly

46 PHONG CACH DOANH NHAN

good talent. Moreover, it's saidthat "more talents, more vices";however, if a talent is reallya good one, he nearly has no"vices".

That's why businesses, likevarious countries nowadays,actually do not need talents butgood talents. Before discussingkeeping good talents, what isworth discussing is what it isfor.

And when it's a must keepingthem definitely, what to do nextis to give them what they need.A talent is different from anordinary man at three points: thetalent follow the "leader", notthe "boss"; they may leave theirjobs, not ever their missions; andthey may leave an organization,not ever a team.

Mr. Cesar M.Castro,General Manager of Silk

Path Hotel in Ha Noi,.Human Resources in

Vietnam still ~ way far frominternational norms in generalso to speak. Although there arefew foreign HR Managemententities providing seminars,consultancies and training, thereare still lots of actions to beundertaken to further improvethe knowledge and skills ofworking people.

Companies should maketheir top priorities to improvethe quality of their manpowerabilities by conducting whole-year round training. In oursituation, we are presently inthe process of giving training toour associates to enhance theirknowledge and skills in theirjob. I am sure that Vietnam as awhole is in its way to improvethe situation.

We conduct recruitmentthrough media (head-huntersand newspapers) and via word-of-mouth. It is our Managementphilosophy to empower ourassociates and continuouslylooking after their well-being.We implement strict policiesin fairness. We listen to theirgrievances and comments and

act on them accordingly.We keep our associates not

only on what had mentionedabove but also to provideassurance to their job securityand that job-well-done will befully rewarded.

We select BestEmployee of theQuarter for both the front andback of the house every threemonths and we provide incentivesto birthday celebrations withina month. We also acknowledge

/1 talentisd!lfirentJrom anordinary man atthreepOints: thetalent follow the('leader-'~not the((L -') hooss )"t. ey mayleave theiTjobs,not ever theirmissions; andthey may leavean oraantzatton,not ever a team.Mr. Gian Tu Trung

the satisfactory performance ofan individual by promoting tohigher position within the hotelaside from increasing salaries todeserving associates.

Mr. Nguyen Thanh Hat,CEO of An Bmh Security

JSC.Vietnam now currently owns

the golden population structure,which means we have a higherproportion of labor force inthe age of 15-64 and lowerproportion of dependents.

This is one of the importantfactors for industrialization,modernization of the country.The government has plannedfor the strategic training of thegeneral labor source in order toenhance the labor source qualityin stead of targeting competitionwith other countries the worldover with abundant and cheapwork force.

The intellectual work force inVietnam has increased quicklyrecently. Universities have alsoconcentrated onpractical training;students' studies have been putin practice and more accessibilitywith realistic environment;however, recruitment of suitablehuman resource has always beena difficult puzzle for businessesfor many reasons. It can be saidthat the work force at present issurplus, and insufficient at thesame time.

For the financial industry,right at recruitment, we givefirst priority to integrity,transparency, ability to workunder high pressure and a desirefor learning and improvement.Besides, we aim at buildinga payment mechanism suitedto realistic work efficiencyand employee's contribution,

)

devotion. That is why at themoment and in such difficulteconomic situation recently,whereas many businesses cutdown employment, we'vegiven priority to enhance laborproductivity and work efficiency,strict logical cost control. viawhich we increase revenue and

business effectiveness. Probablythe fact that we always thinkabout human resource benefitshas helped get our humanresource to remain always handin hand with the business totackle difficulties.

Mr. Phung Tuan Ha, CEOof PetroVietnam GeneralServices Joint StockCorporation

Vietnam human resourceis currently evaluated on twoangles: quality and quantity.Our country has quite a richhuman resource with plenty ofinnovative ability. However, thehuman resource quality is nothigh enough due to the lack ofpassion, perseverance, and thesense of self-perfection at work.

It's not very difficult torecruit the talent. However,to keep them and create theenvironment for that work forceto contribute their best to thebusiness is yet a much moredifficult quiz. In order to do it,the business owner has to planthe strategy, and needs to havethe vision, should know how tolisten and, most importantly, hasto be clever enough to combinethe responsibility and the rightand benefits of staff with theobjective of the business.

When recruiting staff,the factor"compatibility". with corporatebusiness areas has to be set forth.Human resource can be foundand trained internally or frompartner's side. When findingsuitable staff, management hasto create their inspiration via thejob to associate them with thetwo criteria of "Professionalism"and "Passion". Aprofessional hasquick smart scientific workingattitude combined with stableprofessional knowledge pluspassion for work, therefore theyare usually very capable. Theywill mind and heart devote theirtime, effort and intellect to eachjob to gain the targeted objectivethe best way.

PHONG CACH DOANH NHAN 49