mgmt 141 principles of business management

MGMT 141 ‐ Principles of Business Management Course Outline

V 1.0 .Fall 2011‐12. ‐ 1 ‐

LAHORE UNIVERSITY OF MANAGEMENT SCIENCES

SULEMAN DAWOOD SCHOOL OF BUSINESS

MGMT‐141 Principles of Business Management (3 units)

Course Outline: Fall 2011‐12 COURSE INSTRUCTOR Dr. Abdul Karim Khan Office: Room 265 (Opposite to PCO office, Academic Block) Office Hours: 1120 ‐ 1250 hrs on Tuesdays and Thursdays (or by appointment) Email: [email protected] LUMS Extension: 8040 CLASS SCHEDULE 1000 – 1115 hrs on Mondays and Wednesdays in NIB Auditorium STUDENT CATEGORIES Freshmen, Sophomores, Juniors and Seniors COURSE DESCRIPTION Principles of Business Management is a rich, interactive learning experience designed to give students an overarching view of business management and the basic intellectual tools and aptitudes they need to meet today's business challenges. This basic management course will investigate the different functions of management, namely planning, organizing, leading and controlling. In tandem, the course will explore how issues such as organization structure, technology, innovation, ethics, corporate responsibility, organization culture, the competitive environment and customer‐focus influence managerial decision making. Students will also study how managers orchestrate change, communicate, assemble teams, lead, handle resources and achieve competitive goals. COURSE OBJECTIVES Upon completion of the course the students should be able to:

1. Understand and appreciate different managerial functions and their application in an organizational setting.

2. Critically examine managerial decision‐making and the reasons and the context it takes place in so as to sharpen their own judgment to make informed decisions.


V 1.0 .Fall 2011‐12. ‐ 2 ‐

3. Analyze various topics pertaining to management such as social responsibility, ethics, global management, leadership, organization change, entrepreneurship, human resource management, etc.

READING MATERIAL Required: Bateman, Thomas S. and Snell, Scott A., 2008 (eighth edition), “Management: Leading and Collaborating in a Competitive World”, New Delhi, Tata McGraw‐Hill Publishing. Reference:

Griffin, R.W. 1993. Management. Houghton Mifflin Company. GRADING PLAN Grading for the course will be relative. The distribution for course grading will be as follows: Class Contribution 10% Quizzes (n‐1) 15% Midterm Exam 25% Course Project 20% (13% for the paper and 7 % for the presentation) Final Exam 30% CLASS CONTRIBUTION Class sessions will aim to complement, analyze and/or extend material covered in the readings in addition to discussing content covered in the text. To add value to their own learning experience as well as that of their peers, students will be expected to complete the assigned readings before each class session. Completing assigned readings beforehand will also allow students to constructively comment in class. Interactivity will be highly encouraged. However, this interactivity should result in a positive contribution to class discussion and not hamper the learning that takes place. Grading of class contribution will depend not only on quantity of contribution, but more importantly its quality. Grading will be based on the relevance of comments, the value to the overall discussion and input of new or relevant ideas or examples. Students should also try to compare and contrast differing view points. Needless to say, if a student does not speak during the class, he or she will not add marks to class contribution. The instructor will judge class contribution according to his discretion. Students may also be penalized for negative contribution. If a student is caught disrupting the flow of class, making irresponsible or unreasonable comments, sleeping/resting, using his/her cell phone, etc, he or she will be penalized. The Teaching Assistant(s) would be watchful in this regard. ATTENDANCE POLICY


V 1.0 .Fall 2011‐12. ‐ 3 ‐

Although attendance is not reflected as a grading element, it is a pre‐requisite for class contribution and doing well in the course. As a result, students are expected to attend all classes on time. Class will start at the scheduled time. Attendance and class contribution will be counted from Session 3 onwards. Once class starts, students may not leave class for using the lavatory, drinking water, etc. Cell phones should be kept off in class. Attendance will be marked only if the student is in class from start to finish. Leaving the class early will be marked as an absence. Apart from the exceptional cases mentioned subsequently, no petition will be entertained for missed exams and quizzes. One quiz will be dropped; if a quiz is missed due to absence, then this dropped quiz will act as compensation. Attendance for the presentation sessions is also mandatory. Students who fail to appear for this session or partially appear will not be marked (5% of the grade). Students will be penalized for absences as follows: One‐three absences will result in no grade reduction. The next two absences (i.e. absences 4‐5) will each result in 2% class contribution grade reduction. Six or seven absences will result in a further 3% class contribution grade reduction each after the 2% reduction for earlier absences. The eighth absence will result in a further 3% overall grade reduction after the earlier absences’ penalties. Each absence thereon would result in an additional 5% overall grade reduction. Exceptional Cases: If there are exceptional reasons for missing class, the student should have the instructor informed (personally or through email) before the class and submit a petition within 3 days of the class. Examples of exceptional reasons include death of an immediate family relative, severe illness or medical condition which would be verified in detail by the doctor’s report, etc. Attendance penalty will be waivered for such exceptional cases; however, class contribution cannot be compensated nor can a quiz (which is why there is a dropped quiz policy). If a student misses two quizzes, the second quiz will result in a 0. In case of a missed exam, the petition should be directed via the Registrar/Student Affairs Office.

QUIZZES Short unannounced quizzes will be taken. The number of quizzes will also be unannounced. The lowest quiz will be dropped. Although no make‐up quizzes will be given, please also refer to the Attendance Policy section above in this regard.

COURSE PROJECT (Tentative) The course project will be to extensively analyze, compare and make recommendations on the management of two companies of different sizes in the same industry operating in Pakistan. The instructor will discuss the final details of the topic of the project in class. Team Formation: For the course project, the class will be divided into teams of 3‐5 students (dependent on class size) for the course project. Proposed teams for the project will have to be


V 1.0 .Fall 2011‐12. ‐ 4 ‐

submitted by Session 6 of the course. Students will have the option of selecting their own team keeping in mind certain conditions. The teams will be finalized by the instructor. Mid‐Project Submission: By Session 12, teams will be expected to have completed some research and have a good idea of how to proceed for the remainder of the project. A half‐page outline (single‐spaced, 12 Times New Roman font) of the project will be due by Session 12. The outline will not be graded but not handing it in on time will result in a grade reduction for the project. In addition to the company name and the description of the project, each group member’s role in the project should also be mentioned. The instructor will provide feedback and approval on the submission.

Deliverables:

a. Paper:

Each group is to write a paper for the project. The length of the paper is to be 10‐15 pages (tentative), 1.5 line‐spacing, 12 Calibri font, and normal (default) margins. Any external references should be properly sourced in footnotes or endnotes. Charts, graphics or tables may be added at the end as an appendix (these will not count towards the write‐up limit).

Some guidelines for writing: Write concisely. Be relevant. Organize the paper. Proofread. Number pages.

b. Presentation:

Groups are also to present their work in a 10‐15 minute presentation. A copy of the presentation notes should be handed in as well to the instructor.

Some guidelines for the presentation: Dress as you would for a client presentation. Since time will be limited, the group should focus on the most relevant points in the report – do not try to “dump” all of the data and insights that are contained in the full paper. Additionally, because of the time constraints, it will not be necessary to have everyone on the team present, although all members must be present to help answer questions.

Due Date: Papers will be due at the start of the first presentations’ class. Papers submitted after class, either in hard copy or electronic form will be subject to a reduction in grade.

Evaluation: In evaluating the project, robustness and soundness of rationale will be considered. Papers will also be judged on the extent of the primary and secondary research the team conducts, the depth of analysis and thought brought to bear on the subject, and the team’s ability to synthesize a range of views, opinions, and facts in understanding and exploring the topic. In developing the paper, it is encouraged that groups support the plan by drawing upon class concepts as well as any supplemental resources. It is expected that all research will be properly cited using standard academic formats.


V 1.0 .Fall 2011‐12. ‐ 5 ‐

All students will be expected to share the workload in the project. Written and/or oral peer evaluation will be conducted at the end of the project. It is possible for a student to get marks different from group members based on the outline or peer evaluation. INSTRUCTOR EXPECTATIONS – CLASS RULES, ETHICS AND GUIDELINES The instructor expects students to: • Think critically and make effective arguments. • Observe discipline at all times. • Respect peers in terms of their opinions. A student is encouraged to offer an opposing point‐of‐

view to an opinion mentioned by a classmate, but is also expected to maintain decorum while doing so.

• Attend all classes punctually. • Use appropriate expression: It is expected that students will be able to express themselves

clearly and concisely. There will be penalization if papers or exams cannot be interpreted or if responses are poorly organized, contain language errors, do not add value, are circumlocutionary or digress from what is required. Written work must be typed and is expected to be grammatically correct.

The instructor feels that the performance of a student may be adversely affected in the following circumstances:

If extracurricular activities are more important to the student than the classes of this course.

If the student has the habit of entering class after scheduled time.

If the student regularly misses classes, exams, quizzes or does not meet other deadlines.

If the student is not fully alert in or prepared for class.

If the student expects to have other commitments scheduled during class timings. Other points of note include the following: Email: The instructor will be generally approachable by email. However, do not expect a reply to emails sent after 5 PM or on weekends before the next working day. Students are to ensure emails are worded appropriately and respectfully. Feedback: Feedback will be welcome throughout the course. Tracking Grades: Students are to ensure grades are recorded correctly on Zambeel. Changes: Changes to the syllabus will be announced in class or by email. Please Ask: If something is unclear, students are requested not to make assumptions. Ask the instructor or the Teaching Assistant(s).


V 1.0 .Fall 2011‐12. ‐ 6 ‐

LUMS HONOR CODE The course will follow the LUMS student honor code. Cheating, unauthorized collaboration, plagiarism, any form of deceit or any other violations of the honor code will be dealt with according to LUMS policy. Please refer to the LUMS student handbook (2010‐11) if you have not already. COURSE SYLLABUS

Session Topic Assignments

Foundations of Management

1 Introduction to the CourseManaging Chapter 1: pp 2‐21

2 Managing The Evolution of Management

Chapter 1: pp 21‐25; Chapter 1 Appendix: pp 42‐51

3 The External Environment

Chapter 2: pp 54‐80

4

Organizational Culture Discussion on the Course Project

Chapter 2: pp 80‐86 (Skip Figure 2.6)

5 Managerial Decision Making Chapter 3: pp 93‐109

6 The External Environment assignment discussionManagerial Decision Making

Chapter 3: pp 110‐120 (Skip pp 116)Caselet Course Project Team Lists due

Planning: Delivering Strategic Value

7 Planning Chapter 4: pp 157‐167

8 Strategic Management Chapter 4: pp 167‐183 and 186‐190Coulter & Robbins: pp 208‐210

9 Ethics and Corporate Responsibility

Chapter 5: pp 191‐218 (Skip pp 196‐198 and pp 211‐214)

10 International Management


11 Entrepreneurship The Business Plan

Chapter 7: pp 280‐302; page 304

12 Case Discussion TBA

Organizing: Building a Dynamic Organization


V 1.0 .Fall 2011‐12. ‐ 7 ‐

13 Organization Structure

Chapter 8: pp 327‐354 Mid‐Project Submission due

14 Organization Structure Organizational Agility

Chapter 9: pp 362‐378; 382‐386

15

Midterm

16 Human Resource Management


17

Human Resource Management


Leading: Mobilizing People

18 Leadership

Chapter 12: pp 477‐484; 498‐505Links to videos on LMS

19 Motivating for Performance


20 Motivating for PerformanceTeamwork

Chapter 14: pp 551‐573 (skip Self Managed Teams pp 555‐557)

21 Teamwork Exercise Communicating

Chapter 14: pp 584‐608 (skip pp 586, 596‐597)

Controlling: Learning and Changing

22 Managerial Control

Chapter 16: pp 622‐654 (Pp 633‐642 will not be tested; skim if you don’t know the material)

23 Managerial Control Managing Technology and Innovation

CaseletChapter 17: pp 662‐672; 680‐687

24 Case TBA

25 Case or Project Presentations (TBC)

Peer Evaluations due at start of class

26 Project Presentations

27 Project Presentations

28 Final Synthesis

Note 1: The instructor may swap session content if required Note 2: Readings may be added or reduced during the course

mgmt 141 principles of business management

Documents