millennial basecamp slides 2016

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Millennial B.A.S.E.C.A.M.P. 2016 Idea Share Chris Cielewich SVP & GM of Independent Pharmacy, FLAVORx Linked In: www.linkedin.com/in/chr iscielewich/ Twitter: @ccielewich5

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Page 1: Millennial Basecamp Slides 2016

Millennial B.A.S.E.C.A.M.P.

2016 Idea Share Chris CielewichSVP & GM of Independent Pharmacy, FLAVORx

Linked In: www.linkedin.com/in/chriscielewich/

Twitter: @ccielewich5

Page 2: Millennial Basecamp Slides 2016

Be a Blog ExpertContent is King

Send me an Email: [email protected]

These shoes………

Chris Cielewich
Page 3: Millennial Basecamp Slides 2016

Be AdaptiveEmbrace Social Media

Page 4: Millennial Basecamp Slides 2016

Be StrategicStop, Collaborate, & Listen

Page 5: Millennial Basecamp Slides 2016

Be EngagingStop, Collaborate, & Listen

Page 6: Millennial Basecamp Slides 2016

Be Convenient

Page 7: Millennial Basecamp Slides 2016

Be ActiveGet involved in the Community

Page 8: Millennial Basecamp Slides 2016

Be MemorableReinvent the Treasure Chest

Page 9: Millennial Basecamp Slides 2016

Be Profitable

Lifetime Value of a Customer = avg $ spent X # visits per yr X # of years

Ask yourself these 3 questions:

• How much does it cost to acquire a new patient?• How much does it cost to retain that patient?• How much would it cost if we lost that patient?