mitd dentsu koichi presentation

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    Branding

    Past Present Future

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    What isBrand?

    Automobile?

    Electronics?

    Nowadays,InnovationCapabilityCreatesBrand

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    Lets a bit touch on History of Brands

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    Brands in 70- 80s

    ProductUSP

    +

    Logo

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    Brands in 90s

    ProductUSP

    BrandCommuni

    cation

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    Classic Brand Theory

    2

    SYMBOL

    3BASE OF

    AUTHORITY

    5EMOTIONAL

    BENEFIT

    4FUNCTIONAL

    BENEFIT

    7

    BRAND

    PERSONALITY

    6IDEAL

    CUSTOMERIMAGE

    1CORE

    VALUE

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    Classic Brand Theory

    FunctionalBenefit

    Symbol Base ofAuthority

    Brand Personality

    CoreValue

    A Sense ofVictory

    EmotionalBenefit

    IdealCustomer

    Image

    Swoosh

    Exhilaration as ifyou are a hero

    Long term respectfor and dedication

    to sports andathletes

    Uncompromisingwinners

    People who lovessports and pursue

    winning

    High performanceas an athlete

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    What do they sell?

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    What do they sell?

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    It was happy days for advertising agency.

    We created a fancy brand communication,aired them on TV and print media.Clients were happy.

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    INTERNET HAS CHANGEDEVERYTHING. 2000 -

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    Nowadays. Media Fragmentation

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    Nowadays.

    Flood of Information to consumers

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    Nowadays.

    Flood of Consumer Products

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    Nowadays.

    Consumers are connected each other.

    Online community

    Consumer generates media.

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    Corporation

    Mission

    Vision

    Value Product

    Brand Promise

    Brand Value

    BrandPersonality

    Brand Image

    Brand

    BrandPreference

    BrandLoyalty

    PurchaseIntention

    Customer

    Up to 90s

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    Corporation

    Mission

    Vision

    Value Product

    Demand

    Connection

    Brand

    Experience

    Action

    Customer

    Nowadays.

    Brand

    Promise

    SharedValue

    Personality

    Positioning

    Equity

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    Nike

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    Nike

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    Apple

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    UNIQLO

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    UNIQLO

    World BestQualityAtWorld Best

    Price

    Create UNIQLOCommunity toSupport

    Consumers

    Fashion Life

    First in theWorldInnovativeProducts

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    UNIQLO - UNIQLOOKS

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    UNIQLO - UNIQLOOKS

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    SONY

    ?

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    Brand Community Building

    P136

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    How to Build Brand?

    No Innovative Product, No Brand.

    From One Way CommunicationTo Co-creation

    From Adjective to Verb Action with Brand Co-creation of Brand

    Create Brand Community VoC Platform Brand Loyalty

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    How to Make InnovativeProducts?

    Of course, no right answer. Corporate culture to support innovation

    is mandatory. From marketing point of view,

    Go back to classic Marketing 4P + C 100% Customer Driven

    Simple, Focused The Product you are excited by.

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    BRANDING CASE STUDY- INDIA

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    HOW DO YOU GO FROM NOT BEING ABLE

    TO GO HOME FOR DIWALI TO BEING LISTEDBY FAST COMPANY AS ONE OF THE TOP 50

    MOST INNOVATIVE COMPANIES IN THEWORLD ALONGSIDE APPLE AND GOOGLE?

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    FIND A PROBLEM FOR

    WHICH A SOLUTIONDOESNT EXIST

    CURRENTLY.

    PHANINDRA SAMA, CEO OF REDBUS.IN

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    INNOVATEFROM TOP TO BOTTOM

    HARDWARE: USE CLOUD COMPUTINGTO SAVE 40% ON COSTS

    SOFTWARE: USE OPEN SOURCE TECHTO KEEP OPEX DOWN

    BIZ MODEL: CONSUMER SOLUTIONRATHER THAN B2B SOLUTION

    CUSTOMER ACQUISITIONFROM THE GROUND UP

    SCALE: SOFTWARE PRODUCT TOONLINE PLATFORM

    SCALE: ONE CITY TO 15 CITIES, ONBUS OPERATOR TO 1003 OPERATORS

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    DONT START UPA START-UP WITH THE

    GOAL OF SELLING IT

    INITIATE VC FUNDING TO START UPNOT TO FIND EASY WAY UP

    FIND MENTORS WHO HELP KEEP

    SINGLE-MINDED EXECUTION FOCU

    INVEST YOUR TIME LIKE YOUR LIFNOT A FEW YEARS, DEPENDED ON I

    MOST CRUCIAL SOFTWARE: PEOPLEINVEST IN THE BEST PROFESSIONAL

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    BUILD THE BRAND THEOLD-FASHIONED WAY:

    PUT CUSTOMERS FIRST

    MAKE BUS TICKET BOOKING PAINLESS ONLINE EXPERIENC

    DONT CHARGE PREMIUM FROMCONSUMER OR OPERATOR

    BUSINESS OPPORTUNITY IS FROMAGGREGATION, NOT OVERCHARGING

    FOCUS ON ADDRESSING ANDELIMINATING CUSTOMER ISSUE

    FASTER & EASIER BOOKING, FASTETICKET DELIVERY, ASSURED BOOKIN

    BEAT CONVENTIONAL WISDOM OFBUS COMMUTERS ARE NOT ONLINE

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    BUILD THE BRAND

    THE OLD-FASHIONEDWAY:

    PUT CUSTOMERSFIRST

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    BUILD THE BRAND THE

    NEW-FASHIONED WAY:MAKE TECHNOLOGY YOUR

    BRANDS BEST FRIEND

    Search engine optimization

    Search engine Marketing

    Email marketing

    Affiliate marketing

    Targeting local communities

    Distributing pamphlets in

    IT parks in Bangalore

    Using auto-rickshaws as

    billboards

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    BUILD THE BRAND THE NEW-FASHIONED WAY

    MAKE TECHNOLOGY YOUR BRANDS BEST FRIEN

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    BUILD THE BRAND THE NEW-FASHIONED WAY

    MAKE TECHNOLOGY YOUR BRANDS BEST FRIEN

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    BUILD THE BRAND THE NEW-FASHIONED WAY

    MAKE TECHNOLOGY YOUR BRANDS BEST FRIEN

    http://www.youtube.com/watch?v=y3uaZYNEkkE http://www.youtube.com/watch?v=a10BZAuQx6o

    http://www.youtube.com/watch?v=IDlm8kv3wSM

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    BECOME A ROLE MODEL FOR AN ENTIRE ECOSYSTEM

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    HOW DO YOU SUCCESSFULLY TAKE

    ON THE MIGHT OF THE WORLDS

    LARGEST FMCG COMPANY FROM

    A 3-FLOOR BUILDING ON A DUSTYROAD IN KANPUR?

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    GET YOUR POSITIONING RIGHT

    Ghari is everybodysbrand. It is the bestsolution available in themarket and gives you valuefor your money.

    - MURLIDHARGYANCHANDANI, CREATOROF GHARI DETERGENTS

    EVERYBODYS BRAND.

    The detergent market has three well-defined segments:

    Premium which is about 15 per cent of the market and

    includes brands like Hindustan Unilevers Surf and

    Procter & Gambles Ariel, midscale (40 per cent of the

    market; main players are Hindustan Unilevers Rin and

    Procter & Gambles Tide) and popular (45 per cent of the

    market where Ghari, Nirma, Hindustan Unilevers Wheel

    and Fenas Fena operate). Ghari is positioned at thebottom of the market where the real volumes lie. Rohit

    Surfactants Chairman & Managing Director Murlidhar is

    very clear where his flagship brand is slotted.

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    READ THE CONSUMERS PULSE RIGHT

    Detergent is bought largely by the housewife once a week or

    month, and she happens to be an extremely value-conscious

    consumer. Consumers, especially those in villages and small towns,

    have begun to look for cheaper options in staples like soap,

    detergent and toothpaste so that they can spend more on

    discretionary items like mobile phones, televisions and

    automobiles. Their choice of detergent is inevitably one that gives

    the maximum results at the lowest price.

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    GET MORE FROM LESS

    Gharis low prices are a result of Rohit Surfactants and its promoters being willing to

    settle for a lower net profit margin of 9 per cent the industry standard is 12 to 13

    per cent for the premium players. In other words they are ready to sacrifice some

    profits for market share.

    The company works on a shoestring advertising and marketing budget. In 2009-10,

    while Ghari did a turnover of Rs 1,825 crore, its marketing team was handed out

    only Rs 35 crore, or less than 2 per cent, to promote the brand through above- and

    below-the-line activities. Most national brands have a marketing budget that adds

    up to 13 to 15 per cent of their turnover.

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    PLAY TO YOUR STRENGTHS

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    PLAY TO YOUR STRENGTHS

    Before going national (which would have spread its resources very thin),

    Rohit Surfactants focused on Uttar Pradesh to begin with.

    Uttar Pradesh, with a population of 167 million, accounts for over 12 per cent

    of the countrys FMCG sales. Thus, of the 3,000 Ghari dealers in the country,

    900 are in Uttar Pradesh 25 of them in Kanpur alone. Nine of thecompanys 18 manufacturing units are in Uttar Pradesh. Once the home base

    was secured, it spread out to other states.

    Ghari detergent provides a profit margin of 9% to its dealers, which is

    substantially lower than the standard 12-13% for premium brands, and at the

    same time, higher than the 6-7% being offered by the competitors in the same

    segment. Thus the company has been working towards creating a strong dealer

    base while keeping its prices low.

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    THANK YOU VERY MUCH