mobile instant messaging: help at the fingertips of addicts
DESCRIPTION
TRANSCRIPT
Mobile Instant Messaging:Help at the finger tips of addicts
Wesley Nitsckie & Marlon Parker
TENSION
What do you have in your hand?
"Mobile is going to be the next big Internet
phenomenon. It holds the key to greater access for everyone – with all the benefits that entails."
Eric Schmidt,
CEO of Google
“My cell-phone is my tool for change and my ticket to the rest of the
world” Rae Goedeman,
Unemployed Single Mother
Cape Flats
“Using my mobile I can change the world one instant message at a
time and leave positive footprints in my
community” Brent Williams,
Ex-drug dealer and ex-gang member, Cape Flats
Drug Advice Support
Sample Conversation4:17 PM @mxit: i need support me: how can i help4:19 PM @mxit: im using tik and desperately need help coz I have a 9
month old baby.4:20 PM me: well we are here to help4:21 PM @mxit: r u there me: yes how long hav u been using?4:22 PM @mxit: 6 years nd im only 18 nw me: well are you willing to come and see someone in person?4:23 PM @mxit: yes i am. where me: we are based in Bridgetown 66 Tarentaal Rd4:26 PM u free during the day?@mxit:yes i did nd thanx i'll come in next week.
No. of Subscribers: 9,193
No. of Messages: 746,440
Avg no. of conversations per session: 30,685 / 250 hours = 122.5 per hour or 245 per session
Max no. of conversations 473; Minimum 21
Avg no. of Messages = 1422 per session (Max 3678, Min 234)
Avg no. of conversations per Advisor in a session = 24 (Min 4, Maximum 56)
No. of Conversations related to drugs: 18,963
Drug Related Conversations
Other Conversations
Advice Support
HIV/AIDS Career guidanceDisaster Management
Corporate CommunicationCrime
Reporting
Conclusion
