mobing viktimizacija i prevencija

7/23/2019 Mobing Viktimizacija i Prevencija

1/20

DFQ YGNCMS ]MEGGN HGNO DGRF YGNC\CHF

CR AFDF[OMCJO

ygncms yoyf{

Rch|c`czomcjo `gkcdag` c y{frfdmcjo

`gkcdao

]|vlfd|:

Rnolc`c{ Dohc k{$ cdlfh}o 11'?9

?;$92$;9??$

Dc


2/20

]OL[OJ

?$ Gl{ffdjf `gkcdao?$?$Dfho zohgdglordo {ffdjo `gkcdao

?$?$? G}|ono zohgdglordo {ffdjo [] hgjo y{vojv zo|c|v gl `gkcdao

;$ @gkcda v hgd|fh}|v rch|c`czomcjf;$?$ Y{c`o{do rch|c`czomcjo;$;$]fhvdlo{do rch|c`czomcjo;$=$\f{mcjondo rch|c`czomcjo

[fzc`f c |okfno{dc y{choz yg}nflcmo `gkcdao

=$ Y{frfdmcjo `gkcdao=$?$Oh|f{c afdf{ondf c }yfmcjondf y{frfdmcjf=$;$Y{c`o{do. }fhvdlo{do c |f{mcjondo y{frfdmcjo

[fzc`f


3/20

gkcda jf y{glvh| oh|crdga l{v|rfdga crg|o c hgdbncho|o hgjc v djf`v do}|ojv ygl

ghgndg}|cò hgjf }v dfglrgjcrg ygrfzodf }o {oldc` hgnfh|crg`$ Djfagrgdo}|ojodjf ygrfzodg jf }o ngg` cd|f{ohmcjg` `fv ygjflcdmcò c df`gavdg}|c

ygjflcdmo lo do olfhro|od docd glagrg{c do |{ov`v hgjc y{gvz{ghvjf `gkcda$

Rch|c`czomcjo `gkcdag` hog }yfmcbcod rcl rch|c`czomcjf hgjc cd|fa{cf rcf hno}cdce

gkncho rch|c`czomcjf yg}flvjf kc|dg }rgj}|rg lo `gf lo yg}|gjc lvc r{f`fd}hc yf{cgl y{f

clfd|cbchgrodjo o lo yg}nflcmf hgjf g}|ornjo `gav ro{c{o|c gl y}cechce. }gmcjondce. y}ceg-

}gmcjondce. bczchce c }n$$ Lo kc }f y{frfd|crdg lfngrong do `gkcda kc|dg jf odaogro|c }rf

oh|f{f }c}|fò v hg`f }f `gkcda òdcbf}|grog. }c}|fò|}hc y{gvc|c }rohc rcl `gkcdao c

do{gc|g czvc|c |o`dg ygnjf hgjf jf ho{oh|f{c}|cdg zo l{v|ro v |{odzcmcjc$ C}|gr{f`fdg

`gkcda y{gczrglc lfro}|c{ojvf yg}nflcmf hgjf }f |{od}ygdvjv do }rf }bf{f crg|o$ Lo kc }f

`gang y{frfd|crdg {foagro|c `g{ojv }f clfd|cbchgro|c v}ngrc. vz{gmc c hnjvdc boh|g{c

`gkcdao c y{c |g`f jf do{gc|g jf kc|dg doy{orc|c {oznchv cz`fv `gkcdao c g}|once }ncdce

gkncho rch|c`czomcjf$

Hnjvdf {fc: `gkcda. zng}|ornjodjf do {olv. rch|c`czomcjo. y{frfdmcjo.

@


4/20

?$ Gl{ffdjf `gkcdaoF|c`gnghc |f{`cd `gkcda %fdan$ `gkkcda# yg|cf gl fdanf}hc {fc `gk %{vnjo# c

`gkkc}e %dfg|f}od. y{g}|ohc#$ ]rgjv y{rv vyg|{fkv |f{`cd `gkcda jf còg zo gyc}crodjf

crg|cdj}hf oa{f}cjf c ygdoodjf crg|cdjo v a{vyc$ Zkga }ncdg}|c |ce ygdoodjo }o

gl{ffdc` njvl}hc` ygdoodjcò v hgnfh|crv |f{`cd `gkcda jf |v c lgkcg }rgjf gyc}dg

`f}|g$ Y{c`fdo |f{`cdo `gkcdao hog }rfgkvero|dc |f{`cd zo ygdoodjo njvlc v {oldg`

hgnfh|crv hgjo }|ro{ojv cdlc{fh|df c lc{fh|df hgdbnch|f y{rc yv| jf y{c`fdjfdo g}o`lf}f|ce

aglcdo y{gnga rfho c y{rc hgjc jf lfbcdc}og `gkcda jf y{gbf}g{ Nfjòd ?35


5/20

?$?$ Dfho zohgdglordo {ffdjo `gkcdaoV [fyvkncmc ]{kcjc `gkcda jf lfbcdc}od hog ]rohg oh|crdg cnc yo}crdg ygdoodjf

y{fò zoyg}nfdg` cnc a{vyc zoyg}nfdce hgjf }f ygdornjo. o hgjf zo mcnj cò cnc y{fl}|ornjo

ygr{flv lg}|gjod}|ro. vanflo. ncdga cnc y{gbf}cgdondga cd|fa{c|f|o. zl{ornjo. ygngojo

zoyg}nfdga. c hgjf czozcro }|{oe cnc }|ro{o ygdcorojvf cnc dfy{cjo|fnj}hg gh{vfdjf.

ygag{oro v}ngrf {olo cnc lgrglc lg |gao lo }f zoyg}nfdc czgnvjf cnc dorflf lo do

}gy}|rfdv cdcmcjo|crv {o}hcdf vagrg{ g {olv cnc {o}hcdf {oldc gldg}$; @gkcda }f v zohgdv

df dorglc fh}yncmc|dg rf }f hog |f{`cdgngho hg`yfdzomcjo hg{c}|c zng}|ornjodjf do

{oldg` `f}|v cohg jf v nochc` onc c }|{vdc` h{vagrcò |f{`cd `gkcda y{cerofd$

V [fyvkncmc @ohflgdcjc `gkcda dcjf cdh{c`cdc}od yg}fkdc` zohgdg` hog v [] c

gd }f }o`g y{grnoc h{gz Zohgd g cz`fdoò c lgyvdoò Zohgdo g {oldc` gldg}cò

h{gz lro dgro nodo: n$ 3o c lgyvdo }|$ ;. n$ ??$ Zo {oznchv gl [fyvknchf ]{kcjf

òhflgd}hc y{ordc }c}|f` y{fygzdojf |f{`cd `gkcda c vrglc ao yg`fdv|c` nodg` 2 hog

y}cegnghg vz`fdc{orodjf %`gkcda# do {oldg` `f}|v gl{fvjf }f hog lc}h{c`cdomcjo. c

}rohg dfao|crdg ygdoodjf ygjflcdmo cnc a{vyf %dojòdjf jfldg` dflfnjdg v yf{cglv v f}|

`f}fmc# hgjf y{fl}|ornjo ygr{flv cd|fa{c|f|o. vanflo c o}|c. czozcro }|{oe c }|ro{odfy{cjo|fnj}hg. ygdcorojvf c vr{flnjcrg gh{vfdjf$=

?$?$?$ G}|ono zohgdglordo {ffdjo [] hgjo y{vojv zo|c|v gl `gkcdaoHog |g f kc|c y{chozodg fnf`fd|f `gkcdao jf `gavf y{gdoc v `dgac`

zohgdglordc` {ffdjcò yo jf |c`f c `gavdg}| zo|c|f ygrfodo$ ?$ V}|or []< ao{od|vjf

y{org do yg|grodjf ncdg}|c do {olv %n$29#. ;$ Zohgd g {olv6 zok{odjvjf dfyg}{fldv c

yg}{fldv lc}h{c`cdomcjv zoyg}nfdce } gkzc{g` do ygn. {gfdjf. {o}o. kgjo hgf. }|o{g}|.

|{vldgo. cdroncldg}|. domcgdondo y{cyoldg}|. ygnc|chg gy{flfnjfdjf. }gmcjondg yg{fhng c|l$

%n$?5#. =$Zohgd g zok{odc lc}h{c`cdomcjf2do{gc|g dorglc ygr{flv dofno jfldohce y{oro

"!%##*(

/!+-,&"!!

/.#$/-%!

"#!#/-"""%

#*&(./-%


6/20

"

c gkorfzo hgjo yg}|gjc ohg }f ncmv cnc a{vyc ncmo zkga djfagrga gldg}dg djcegrga ncdga

}rgj}|ro. dfgy{orlodg v}h{ovjv y{oro c }ngkglf cnc do`fv gkorfzf hgjf }f v c}|gj cnc}ncdgj }c|vomcjc df v}h{ovjv cnc df do`fv l{vag` ncmv cnc a{vyc ncmo. ohg }v mcnj cnc

yg}nflcmo y{flvzf|ce `f{o dfgy{orlodc. hog c ohg df yg}|gjc }{oz`f{o cz`fv y{flvzf|ce

`f{o c mcnjo hgjc }f grc` `f{oò g}|ro{vjf %n$ 5#. o zok{odjvjf }f vzdf`c{orojvf cnc

ygdcorojvf yg}|vyodjf hgjf zo mcnjf cò ygr{flv lg}|gjod}|ro ncmo do g}dgrv djcegrga

ncdga }rgj}|ro o do{gc|g ohg }f djc`f }|ro{o dfy{cjo|fnj}hg. ygdcorojvf c vr{flnjcrg

gh{vfdjf %n$?;#$

;$ @gkcda v hgd|fh}|v rch|c`czomcjfJflod gl kc|dce fnf`fdo|o `gkcdao c gdg |g ao glrojo gl g}|once }ncdce gkncho

rch|c`czomcjf %h{o|hg{gdo lc}h{c`cdomcjo c }n$# jf}|f djfagrg |{ojodjf$ Zo yg}|gjodjf

`gkcdao }f ygl{ozv`fro hgd|cdvc|f||j$ ygdornjodjf rch|c`czomcjf hgjo |{ojf dojòdjf f}|

`f}fmc o hgjo jf vf}|ono |j$ lforo }f dojòdjf jfldg` dflfnjdg$ Groj gknch rch|c`czomcjf

v rch|c`gnghgj nc|f{o|v{c jf ygzdo| hog {frch|c`czomcjo$ Lg {frch|c`czomcjf lgnozc zo|g |g

}f jfldo c}|o `f|o yf{mcyc{o hog }ornolnjcro c {odjcro cnc g}|ojf jfldohg y{crnodo zkga

}rgjce rch|c`gafdce y{flc}ygzcmcjo$Rch|c`gafdf y{flc}ygzcmcjf ygrforojv {czch rch|c`czomcjf c lfnvjv o`yncbcho|crdg

do yg}nflcmf rch|c`czomcjf$ Rch|c`gafdf y{flc}ygzcmcjf hgjf y{fl}|ornjojv gkfnfjo dfhga

}vkjfh|o c hgjo cdf lo gd kvlf |{ojdg cnc y{cr{f`fdg yglngdcjc rch|c`czomcjc cnc

gl{ffdg` |cyv rch|c`czomcjf v hgd|fh}|v `gkcdao `gav do{gc|g }f c}|cv ygn c vz{o}|

%kcgbczcgghf#. y{gbf}cjo. }|o|v} %}gmcjondf# c dcc dcrg cd|fncafdmcjf. y{f|f{odo ygrf{njcrg}| c

}n$ %y}cechf#$1

;$?$ Y{cò{do rch|c`czomcjoY{cò{do rch|c`czomcjo y{gc}|cf cz }o`ga oh|o |j$ dfhf gl {oldjc czr{fdjo

`gkcdao$ Dojvf}|oncjf {oldjf c oh|crdg}|c hgjcò }f `gkc{o }v r{fodjf c gagro{odjf

zoyg}nfdga c djfagrf bo`cncjf. do`f{dg zol{orodjf yg}ngrdce cdbg{òmcjo cnc zol{orodjf

cdbg{òmcjo grga |cyo. do`f{dg }okg|c{odjf cnc }`f|odjf czr{orodjo {oldce zolo|oho.$'9?-#;(=&


7/20

gcanflod kgjhg| cnc y{fzc{ y{f`o zoyg}nfdg`. y{f|djf. l{odjf v }|{oev c lfa{olomcjo.

do`f{dg r{fodjf. ecyf{h{c|chc c dfao|crdc glagrg{c c }|orgrc. dolanflodjf zoyg}nfdga }o|f|dg` do`f{g` kfz djfagrga zdodjo. oa{f}crdf ol`cdc}|{o|crdf hozdfdf }odhmcjf hgjf

}v czdfdolo v}`f{fdf y{g|cr ygjflcdodga zoyg}nfdga kfz gkjfh|crdga {ozngao

%dfg}dgrodo y{g`fdo ygngojo. y{fhgr{f`fdc {ol. {oldf gy}|{vhmcjf c|l$#$5

;$;$ ]fhvdlo{do rch|c`czomcjoYgg|{orodjf yg}nflcmo y{c`o{df rch|c`czomcjf y{fl}|ornjo }fhvdlo{dv

rch|c`czomcjv$ Lg djf lgnozc zkga dfolfhro|df {fohmcjf %v }nvojv `gkcdao# }{flcdf hgjo

gh{vvjf {|rv `gkcdao c hgjgj }f gdo ygrf{oro |{ofc yg`g$ V czg}|odhv yg`gc hgl

{|oro `gkcdao do}|ojf }o`g}|ondg gkfzr{fcrodjf. }o`ggh{crnjorodjf c |zr$ gy}f}crdo

clfomcjo hog dfhc gl `glv}o }fhvdlo{df rch|c`czomcjf c ygg|{orodjo yg}nflcmo$

;$=$ \f{mcjondo rch|c`czomcjo

] gkzc{g` do |g lo }f yg}|vyoh zo `gkcda `gf {foro|c do lro docdo:

yg}|vyhg` zo zo|c|v gl zng}|ornjodjo hgl yg}nglormo c yg}|vyhg` y{fl }vlg`. |f{mcjondo

rch|c`czomcjo dcjf |ohg vf}|ono hog hgl l{vace gkncho rch|c`czomcjf$ Grg do{gc|g %g f`vf kc|c {fc v l{vag` lfnv# zkga |gao |g jf hgl `gkcdao .zo {oznchv gl l{vace gkncho

rch|c`czomcjf. |f{f| lghozcrodjo do |vfdg`. gldg}dg do yg}nglormv$

!5&3&.:;&666222.6&


8/20

[fzc`f:

Rch|c`czomcjo `gkcdag` lfnvjf lrg}|{vhg:

?$Lc{fh|df- y{gvz{ghvjf dfao|crdf fbfh|f do {oldchf ygjflcdmf %c{c|c{odg}|. cdlcbf{fd|dg}|.

}òdjfdo {oldo }yg}gkdg}|.rc}hg dcrg }|{f}o. bczcho kgnf}|. vyg|{fko onhgegno c

y}ceg|{gydce }vy}|odmc. }`f|djf }o }yorodjf`. avkc|oh }o`gygvzlodjo. `c}nc g }vcmclv cnc

do}cnjv dol }o`c` }gkg`#. |okfno ?8

;$ Cdlc{fh|dg- y{gvz{ghvjf dfao|crdf fbfh|f do {oldv a{vyv %}òdjfdo fbcho}dg}| c

y{glvh|crdg}|. f{gzcjo yg}|gjfce y{orcno do {oldg` `f}|v. h{c|chf gl }|{odf yg}nglormo.ygrfod }vhgk. ygrnofdjf cz a{vyf cnc gl gkorfzo. ygrfodg gl}v}|rgrodjf zkga kgnf}|c.

y{g`fdf v ncdg}|c {oldcho. y{fvrfncorodjf y{gknfò c }|ondo yg|{oao zo dgrc` {|roò#$3

|okfno$? %y{fò L{$ L{fdho Rvhgrc#

G}fodjo ]|{f}df {fohmcjf Gkgnjfdjo

Dfygrf{fdjf Y{gknf`c }o h{rdc`

y{c|c}hg`

]{odc cdbo{h|

Df`g G}f|njcr fnvlom \cdc|v}

]|{oe Y{gknf`c }o ro{fdjf` Gknjfdjo g{aodozo ro{fdjf

H{crcmo Y{gknf`c }o hgdmfd|{omcjg` Lfy{f}cjf

Df}cav{dg}| Anorgkgnjf Gkgnjfdjo lc}ojdce yv|fro

Vr{flf @ca{fdf Gkgnjfdjo zorc}dg}|c

G}fodjf dcf r{fldg}|c C}m{ynjfdg}|. df{rgzo.

df}odcmo. y{fzdgjorodjf.

kfzrgnjdg}|

Gkgnjfdjo c`vdgnghga

}c}|fò. yg}||{ovò|}hc

}|{f}dc }cdl{g`

%8.(!


9/20

!

=$ Y{frfdmcjo `gkcdaoV hgd|fh}|v `gkcdao hog gkncho ygdoodjo y{g|crdga l{v|rfdc` c y{ordc`

dg{òò dojolfhro|dcjo yglfno y{frfdmcjf kc }f zo}dcrono do afdf{ondv c }yfmcjondv }

jfldf }|{odf c } l{vaf }|{odf do y{cò{dv. }fhvdlo{dv c |f{mcjondv$ ]rohc gknch y{frfdmcjf

y{c`fdjvjf }f v zorc}dg}|c gl }|olcjvò v hg`f }f donozc oh|crdg}| `gkcda hog c gl oh|f{o

hgjc y{flvzcòjv {oldjf y{frfdmcjf %bg{òndc c dfbg{òndc g{aodc#$

Afdf{ondo y{frfdmcjo }f gldg}c do gy|f l{v|rfdc v|cmoj do }y{forodjf c

}vzkcjodjf vz{gho c v}ngro `gkcdao$ V}`f{fdo jf ho }gmcjondg hvn|v{dg` o`kcjfd|v c

}{flcdc. lfngrodjf` y{ordga }c}|fò c y{g`fdoò v l{v|rfdc` gldg}cò c g|hnodjodjv

gkjfh|crdce v}ngro hgjc ygaglvjv do}|odhv `gkcdao$

]yfmcjondo y{frfdmcjo jf y{c}|vy v l{v|rfdgj g{cjfd|omcjc }y{forodjo l{v|rfdg

dfao|crdce ygdoodjo cjc jf }`c}og v {odg` g|h{crodjv c g|hnodjodjv f`gmcgdondce

hgdbcncho|o c }gmcjondce y{gknfò ygjflcdomo c a{vyo. y{g`fdo dorcho c `glfno {olo hog c

l{vac` rclgrcò {fcd|fa{c}odjo v }{flcdv $ ]yfmcjondv y{frfdmcjv }y{grglf g{aodc

bg{òndf hgd|{gnf %y{org}vf. }gmcjondf v}|odgrf c|l$#$

Yglfno do y{cò{dv. }fhvdlo{dv c |f{mcjondv y{frfdmcjv gldg}c }f do r{f`f

y{c`fdf v gldg}v do y{g|cry{ordg ygdoodjf. v grg` }nvojv gl{ffdg hog `gkcda$?9

Y{cò{do gkvero|o oh|crdg}|c hgjf }f }y{grglf y{f c}ygnjorodjo y{g|cry{ordga ygdoodjo

o v}`f{fdf }v ho g|hnodjodjv cnc ga{odcorodjv boh|g{o hgjc ygl}|cv |ohrg ygdoodjf$

V}`{fdo jf ho gy|gj ygyvnomcjc o df ho ygjflcdmv$ ]fhvdlo{do y{frfdmcjo gkvero|o

}c}|f` `f{o hgjf }f y{c`fdjvjv y{fò gl{ffdgj cdlcrclvc %{|ro cnc vcdcnom# {olc

}y{forodjo h{c`cdgafdfzf cnc rch|c`gafdfzf |j$ {olc g|hnodjodjo boh|g{o hgjc ygl}|c

v

y{g|cry{ordg ygdoodjf hgl gl{ffdga ncmo cnc boh|g{f hgjc lgy{cdg}f rch|c`czomcjc hgl

gl{ffdga ncmo$ \f{mcjondo jf v}`f{fdo ho hgdh{f|dc` vcdcgmcò y{g|cry{ordce

ygdoodjo |j$ `gkcdao c yg`gc {|roò$

56>-6.(0&


10/20

%

=$?$ Oh|f{c afdf{ondf c }yfmcjondf y{frfdmcjfAfdf{ondo y{frfdmcjo- Zohgdg` jf y{flrcfdo zo|c|o zoyg}nfdce v y{rg` }|fyfdv

hgl }o`ga yg}nglormo$ Doc`f yg}nglorom jf gkorfzod lo zoyg}nfdga y{f %cnc gdf hgjc }v

kcnc v {oldg` gldg}v y{f }|vyodjo zohgdo# }|vyodjo do {ol gkorf}|c yc}`fdc` yv|f` g

zok{odc r{fdjo zng}|ornjodjo c y{orcò.gkorfzoò c glagrg{dg}|cò zoyg}nfdga c

yg}nglormo v rfzc }o zok{odg` zng}|ornjodjo$ Yg}nglorom jf gkorfzod lo }y{grglc `f{f

gkorf|orodjo c g}yg}gknjorodjo zoyg}nfdce c djcegrce y{fl}|ordcho vz{ghf. gknchf c

yg}nflcmf zng}|ornjodjo hohg c nohf lgng lg y{frfdmcjf c }y{forodjo zng}|ornjodjo$

Oh|f{c:

?$ Yg}nglorom cnc glagrg{dg ncmf: v}`f{oro oh|crdg}|c do knoagr{f`fdg` clfd|cbchgrodjv

y{gknfò. vygzdorodjv {oldcho }o y{orcò c gkorfzoò. r{c `gdc|g{cda }|odjo v {oldg`

hgnfh|crv8

;$ Zoyg}nfdc: vygzdojf }f }o }rgjc` gkorfzoò c y{orcò c y{cl{oro }f f|chga hglfh}o

{oldga hgnfh|cro$

V bozc afdf{ondf y{frfdmcjf c yg}nglorom cnc glagrg{dg ncmf c zoyg}nfdc oh|crdg vf}|rvjv v

y{frfdmcjc |ohg lo jf }f` oh|crdg}|c hgjf }f gldg}f do knoagr{f`fdg lcjoadg}|cbchgrodjf

`gavce o{cdce |ooho dc|o l{vag df bcav{c{o kc|dcjf$

]yfmcjondo y{frfdmcjo- Do}|vyo vhgnchg lgf lg zng}|ornjodjo do {oldg` `f}|v c

zohgdg` }v y{flrcfdo lro `gavo {ffdjo: ?$ Yg}|vyhg` zo zo|c|v gl zng}|ornjodjo hgl

yg}nglormo. vhgnchg }f zo zng}|ornjodjf df |f{f|c glagrg{dg ncmf v y{ordg` ncmv. zoyg}nfdc

djf`v ygldg}c gk{ozngfd zoe|fr zo ygh{f|odjf yg}|vyho zo zo|c|v gl zng}|ornjodjo$

Vhgnchg }f zo zng}|ornjodjf |f{f|c glagrg{dg ncmf v y{ordg` ncmv zoyg}nfdc `gf djf`v

ygldf|c zoe|fr zo ygh{f|odjf yg}|vyho yg}{flgrodjo$ [gh zo glagrg{ c yg}|ornjodjf

yg}{fldcho %`flcjo|g{o# jf v gko }nvojo |{c lodo$ [gh zoyg}nfdga zo ygldgfdjf zo|fro zo

zo|c|v gl zng}|ornjodjo jf f}| `f}fmc gl zoldjfa oh|o zng}|ornjodjo$ Yg}{fldcho

}yg{ozv`dg kc{ojv }vy{g|}|ornjfdf }|{odf$ Zoyg}nfdg` zkga cdcmc{odjo yg}|vyho df `gav

kc|c glvzf|o y{oro dc|c }`f kc|c }|ornjfd v ag{c ygngoj$ ;$ Yg}|vyoh y{fl }vlg`. cdcmc{o


11/20

zoyg}nfdc hgjc dcjf zolgrgnjod c}eglg` v y{rg` }nvojv. {ghgrc zo ygldgfdjf }v c}|c hog

v y{rg` }nvojv c gdg |g jf dojkc|dcjf jf}|f |g lo }f yg}|vyoh }ò|{o ec|dc` c lo jf |f{f|lghozcrodjo do yg}nglormv. |vfdg`$??

Oh|f{c: ?$ Yg}nglorom. hgjc jf gkorfzod lo y{flvz`f }rf `f{f lo zo|c|c

zoyg}nfdga hgjc jf djf`v vyv|cg zoe|fr zo zo|c|g` gl zng}|ornjodjo. v l{vag` }nvojv jf

gkorfzod lo }o{ovjf }o zoyg}nfdc` v yg}|vyhv `flcjomcjf$ ;$ Zoyg}nfdc df }`f lo

zngvyg|{fknjoro y{oro do ygldgfdjf zoe|fro c yg}nglorom cò y{oro lo do glagro{ojvc

docd }odhmcgdcf |ohrf yg}|vyhf. zoyg}nfdc cò y{org lo y{cjorc zng}|ornjodjf dol }gkg`

cnc l{vac` ncmf` c lo zoe|fro dolghdolv zo dfò|f{cjondv |f|v$ =$ Yg}{fldch jf }|o|v}dgdfv|{onod c djfagro anordo bvdhmcjo jf lo yg`gadf. kfz }vaf{c}odjo. }|{odoò v

yg}{flgrodjv lo lgv lg hg`y{g`c}dga {ffdjo$


12/20

=$;$ Y{cò{do. }fhvd{oldo c |f{mcjondo y{frfdmcjo?$ Y{cò{do y{frfdmcjo?=- Mcnj jf }y{forodjf dgrce yo|gnghce }nvojfro vz{ghgrodce

}|{f}g` c `gkcdag`. o lo kc }f |g }y{grfng yg|{fkdg jf: o$ Gy|c`czgro|c {oldc o`kcjfd| c

{oldg r{f`f. k$ Y{g`grc}o|c zojfldchg vff {oldcho c yg}ngloromo v }|ro{odjv {oldce

mcnjfro. m$ [oldf zolo|hf y{cnoaglc|c grfhv. l$ Flvhgro|c. cdbg{`c}o|c c gkvc|c }rf

{oldchf g y{orcò. f$ V {oldc` vagrg{cò vdf|c hnovzvnv hgjo }f gldg}c do `gkcda c

glagrg{dg}| zo c}|c$

Fr{gy}ho bgdlomcjo zo ygkgnjodjf v}ngro crg|o c {olo?< |ohgf jf }oano}do lo jf zo

ygkgnjodjf v}ngro {olo dfgyegldg y{fmczc{o|c zoe|fro. zoe|frf yg}|ornjo|c v }hnolv }o

{fondc` `gavdg}|cò {oldcho. {ghgrf df yg`f{o|c do }|vyodj dcf$

;$ ]fhvdlo{do y{frfdmcjo- v }nvojv lo jf lg `gkcdao lgng kc|dg jf v hgnfh|crv cò|c ncmf

hg`f {oldcmc rf{vjv }orf|dch cnc g}gko lg}|vydo lo {foro hgdbnch|f `fv zoyg}nfdcò v

}rgj}|rv `flcjo|g{o hgjo jf cz h{vao njvlc hgjc vcrojv rfnchg ygrf{fdjf c yg|grodjf$

=$ \f{mcjondo y{frfdmcjo- v}yg}|ornjodjf `f{f vz yg`g hgjce f {|ro k{zg y{fc h{czdc

yf{cgl. }orf|gronc|o. a{vyf zo }o`gyg`g. }yfmcjonczgrodf v}|odgrf c|l$

,0&

54'222


13/20

[fzc`f:

Y{frfdmcjo. v hgd|fh}|v `gkcdao. ygl{ozv`fro }rohv y{flvzf|v oh|crdg}|c

yg}nglormo. zoyg}nfdga. bg{òndce c dfbg{òndce g{aodo do }y{forodjv do}|vyodjo

`gkcdao cnc do g|hnodjodjv yg}nflcmf$ V zorc}dg}|c gl bozf gl{fvjf }f c ygjflcdodo vngao

}rce oh|f{o o zorc}dg gl yg}nflcmo c}ygnjfdf {oldjf `gkcdao %y}cecho. y}ceg}gò|}ho c'cnc

}gmcjondo# `f{f {fcd|fa{omcjf$ ]egldg dorflfdg` hog {oldjf y{frfd|crdga ho{oh|f{o.

afdf{ondg. }f c}|cv: o$ Gkorfzf yg}ngloromo k$ Gkorfzf zoyg}nfdce. m$ Gkorfzf g{aodo

bg{òndf c dfbg{òndf hgd|{gnf$ Gldg} yg}nglormo c zoyg}nfdga jf gk{dv|g }{oz`f{od

yo jf gkorfzo jfldga zoy{org y{org l{vaga. |ohg lo ohg jf yg}nglorom gkorfzod locdbg{`cf. y{org jf zoyg}nfdga lo kvlf cdbg{`c}od cnc ohg }v zoyg}nfdc lvdc lo }f

y{cl{orojv y{gyc}o gdlo còjv c y{org hgjf cz djce y{gc}|cf$ Vngao zojfldcmf v y{frfdmcjc

|ohgf jf dfzo`fdnjcro. l{v|rfdo hgefzcjo c lgk{c `fvnjvl}hc gldg}c }v dojc{f a{odcmf o

|g }v a{odcmf lgk{ce gldg}o c{f `gavdg}| zo `gkcda jf òdjo$


14/20


15/20

L{vac hg{oh jf czkg{ {fy{fzfd|o|crdce vzg{ho$ Lo kc odhf|o kcno gkjfh|crdo yg|{fkdg jf

lo kvlf }y{grflfdo vz ygljfldohv vf}|ong}| v y{cro|dg` c l{ordg` }fh|g{v. yg|{fkdgjf lo |v kvlv zo}|vynjfdf }rf g}dgrdf lfno|dg}|c?6$ Zkga rfnchga k{gjo zoyg}nfdce

df`gavf jf odhf|c{o|c }rf zoyg}nfdf c zkga odgdc`dg}|c odhf|f df`gavf jf czr{c|c

{f|f}| c}|ce vf}dcho odhf|f yo }f }o`c` |c` hog jflcdg ngachg {ffdjf do`ff odhf|c{odjf

{fy{fzfd|o|crdf ygyvnomcjf v czok{odc` }fh|g{cò y{cdmcyg` {odlg`czomcjf$ \ohor rcl

odhf|f g}ngkglcg kc odhf|v }vkjfh|crdga czkg{o vf}dcho c y{vcg lgko{ g}dgr zo

gl{fcrodjf y{orga gkcò y{c}v|dg}|c `gkcdao$ G}gkcdo `gkcdao jf lvag{gdg}| c }egldg

|g`f odhf|v jf yg|{fkdg y{cnoaglc|c |gj ho{oh|f{c}|cmc |ohg |g f frfd|vondf y{g`fdf dol

odhf|c{odg` {oldg` ygyvnomcjg` kc|c ygdgrnjfdc jg lro yv|o do |{c `f}fmo$ Ygdgrdc`

odhf|c{odjf` gkfzkfvjv }f {fnfrod|dc yglomc$

\{fc hg{oh jf lc}|{ckvmcjo odhf|f do }rc` dcrgcò nghondf }o`gvy{orf hgjf kc |{fkong

lo v }o{oldjc }o g{aodczomcjoò mcrcndga l{v|ro {fonczvjf odhf|c{odjf$

f|r{|c hg{oh jf docd odhf|c{odjo$ Odhf|c{odjf jf `gavf }y{grf}|c |fnfbgd}hc` yv|f`

cnc y{c`fdg` odhf|f }o ncdc` cd|f{rjvg`$ Y{ro ro{cjod|o jf k{o c jfb|cdcjo onc l{vao. }

gkzc{g` lo }f r{c v {oldg r{f`f. y{vo rcf `gavdg}|c$ Doc`f czrf}|c odhf|v|fnfbgd}hc` yv|f` v {oldg r{f`f dol y{cyoldcmcò hgnfh|cro hgjc vy{ornjojv hgnfh|crg` c

gdce hgjc r{f jfldg}|ordf bczchf yg}ngrf jf df`gavf$ Vy{org cz |ga {ozngao odhf|o }o

ncdc` cd|f{rjvc}odjf` jf kgnjf {ffdjf$

Zkga gkcò odhf|f. gkjflcdjorodjf {fzvn|o|o c gl{fcrodjf cdlcho|g{o yg|{fkdg jf

ygrf{c|c dy{$ [fyvknchg` zorglv zo }|o|c}|chv o do hgdodv odonczv r{o|c|c dfhgj gl

dovdg c}|{ocrohce cd}|c|vmcjo$

Dohgd gkfzkffdce c y{g|vòfdce {fzvn|o|o odhf|f `gavf jf ygvzlodcjf v|r{lc|c.

`gavo. o{c|o c do g}dgrv |gao v}`f{c|c `f{f y{frfdmcjf$

Lohnf }|{o|facjo y{frfdmcjf `gkcdao }f }y{grglc do g}dgrv. y{f|egldg v|r{fdce.

{fnorod|dce yglo|oho. dol ygyvnomcjg` hgjo }f dojff ygjornjvjf v vngzc {|rf. dol

"'26A$


16/20

"

|{fc` ncmcò hgjo }f ygjornjvjv v vngzc }rflgho. yg}ò|{oo c zojfldcmf cz gh{vfdjo {|rf

c dol vcdcgmcò$ G{aodf c `f{f hgjf jf yg|{fkdg }y{grf}|c gl{fvjf mcnjdo ygyvnomcjo dolhgjg` }f }y{grglc$ Fnf`fd|c hgdbnch|o c ngf hg`vdchomcjf }v |ohgf hnjvdc zo

hgdh{f|czomcjv `f{o hgjf f kc|c }y{grflfdf$

6$ [fonczomcjoYg{fl y{f|egldg gk{ozngfdce gkncho y{frfdmcjf c g}dgrf lonjfa y{frfd|crdga

lfngrodjo yg}|ornjfdga do g}dgroò {fnfrod|dce yglo|oho g vf}|ong}|c c gkfnfjcò

`gkcdao lg hgjce }f lgng yv|f` odhf|f y{o|fc lrf kc|df glnchf `gkcdao hgd|cdvc|f| c

lvag{gdg}| g}|ojf {fonczomcjo y{ga{oò y{frfdmcjf c gk{olo l{vaf lrf glnchf. hgdbnch| c

ngo hg`vdchomcjo$

Y{ro a{vyo `f{o v}`f{fdo jf do vngav hg`vdchomcjf v y{frfdmcjc `gkcdao?2$ @gkf{c

}v yg y{orcnv ngc hg`vdcho|g{c hgjc df }nflf g}dgrdf y{cdmcyf hg`cdchomcjf c

`fdolf{}|ro bnfh}ckcndg}|. rf|cdv hg`vdchomcjf. yg|grodjf }fkf. }oagrg{dcho c }c|vomcjf

c |c`}hc {ol$ Grc y{cdmcyc }v vjfldg c yg}|vno|c h{fo|crdga. hgd}|{vh|crdga c g|rg{fdga

lcjongao hgjc y{vo }gncldv g}dgrv zo y{frfd|crdg lfngrodjf do `gkcda onc c }or{fdv

g}dgrv zo rc}ghv y{glvh|crdg}| do {oldg` `f}|v$ Lohnf hgdbnch| hgjc do}|ojf `fv

`gkf{g` c {|rg` `gf }f v}yfdg {fc|c dfhg` r{}|g` f|chce hglfh}o$ F|chc hglfh}c

`gav lo lgy{cdf}v lo }f yg}|orf ghrc{c zo ygzc|crdg g{aodczomcgdg ygdoodjf$ Djcò }f

doanooro yg|{fko yg|grodjo njvl}hga y{oro do lg}|gjod}|rg c afdf{ondg y{oro grfho$

Cz{olo f|chga hglfh}o hgjo }f gldg}c do g{aodczomcgdg ygdoodjf c `g{ondg gkorfzvjf

}rf zoyg}nfdf c yg}nglormf |ohgf `gf lgy{cdf|c ygkgnjodjv g}fojo y{cyoldg}|c o

}o`c` |c` c yg}yfc|c |c`}hc lve hgjc jf y{flv}ngr }|okcndg}|c v hgnfh|crv$ F|chc`

hglfh}cò }f y{fygzdojf c y{czdojf }|{o|fhc zdooj {oldcho dy{$ Zoyg}nfdc }v }|{o|fhc

{f}v{}c Y{flvzfo$ !!\fnfhg` ]{kcjo!! o$l$ y{fygzdojf djcegrv rodv vngav. rf{vjvc lo jf

lgy{cdg} hgjc gdc cdf. hnjvdc boh|g{ v}yfeo }rohf g{aodczomcjf$?1Grohrc`

ygzcmcgdc{odjf` vngaf {oldcho `gavdg}| do}|odho `gkcdao jf zdoojdg }òdjfdo o

06>5'#-,"&*%0&%

54'222(;&8


17/20

}o`gygvzlodjf {oldcho c {fzvn|o|c hgnfh|cro ygrfodc$ Lgdgfdjf c v}rojodjf hglfh}o

ygdoodjo cnc f|chga hglfh}o zdoc lo }f ygdoodjf df y{fyv|o }nvojv. dc|c }ngkgldg`czkg{v ygjflcdmo. dfag y{fl}|ornjo gy|fy{cerofdv gkorfzv }rce zoyg}nfdce$?5 Gy|f

gl{fldcmf hglfh}o `g{ojv kc|c y{g`grc}odf gl }|{odf @cdc}|o{}|ro {olo c }gmcjondf ygnc|chf

o djcegro {fonczomcjo g}|ornjfdo }o`c` y{ordc` ncmcò cjf f c}yvdjfdjf hgd|{gnc}o|c

cd}yfhmcjo {olo$ Gy|c` gl{fldcmoò hglfh}o `g{ojv kc|c gkverofdc zoyg}nfdc.

yg}nglormc c h{ojdjc hgdzv`fd| y{gczrglo cnc y{cònom v}nvao. {oldc o`kcjfd|. nghondo

zojfldcmo c crg|do }{flcdo. y{gczrgl c }n$ Gl{fldcmoò jf yg|{fkdg y{g`grc}o|c

zojfldchv oh|crdg}| do lgdgfdjv hglfh}o gl }|{odf yg}nglormo c zoyg}nfdce$ Grohrg

{ffdjf df zoe|fro rfnchf bcdod}cj}hf |{ghgrf } gkzc{g` do |g lo cd}yfhmcjo {olo v }hngyv

}rgjce {flgrdce oh|crdg}|c `gf lo r{c c y{grf{v f|chce hglfh}o c djcegrv v}oanofdg}|

}o gy|c` y{cdmcycò hgjf jf yg}|orcng @cdc}|o{}|rg {olo c }gmcjondf ygnc|chf$ [gh zo

lgdgfdjf f|chce hglfh}o df }`f kc|c h{o|oh v mcnjv czkfaorodjo frfd|vondce y{gyv}|o$

L{vao a{vyo `f{o gldg}c }f do zoyg}nfdf c yg}nglormf c djcegrv flvhomcjv cz gkno}|c

y{oro c gkorfzo. hohg y{fygzdo|c `gkcda. hg`f }f gk{o|c|c zo zo|c|v. hohg g}|ro{c|c }rgjo

y{oro c }n$ Gkorfzo yg}ngloromo jf lo zoyg}nfdga vygzdo }o y{orcò c gkorfzoò %n$1-?9

Zohgdo g }y{forodjv zng}|ornjodjo do {olv#. `fv|c` f}|g jf y{gknf` |g |g yg}nglormc

cnc zo |g gl{ffdo ncmo dc}v lgrgnjdg hg`yf|fd|do |ohg lo {oldchv c lonjf }rf `gf g}|o|c

y{cncdg dfjo}dg$ Czrgfdjf grga }f|o `f{o `gavf ygrf{c|c gl{ffdc` g{aodczomcjoò

mcrcndga l{v|ro hgjo {o}ygnov }|{vdc` hoyomc|f|g` zo }y{grgfdjf flvhomcjf$ Flvhomcjo

jf yg|{fkdg }y{grglc|c v rclv y{florodjo do h{ojv hgao f kc|c g`gavfdg yg}|ornjodjf

yc|odjo v mcnjv {forodjo dflgv`cmo$ Y{florodjcò jf yg|{fkdg lo y{c}v}|rvjv y{fl}|ordcmc

{oldcho c yg}nglorom cnc ncmf hgjf jf zo |g gl{ffdg$ Grc` rclg` y{c}v}|rgrodjo

flvhomcjoò czkfaoro }f yglfnjfdg}| {oldcho c yg}ngloromo c }rc vf}|rvjv v }|cmodjv

dgrce yg|{fkdce zdodjo dvdce zo y{frfdmcjv cnc olfhro|dg {foagrodjf do `gkcda$ \{ojodjf

flvhomcjf df }`f lglo|dg gy|f{f|c|c yg}nglormf c zoyg}nfdf. gldg}dg glvzf|c }ngkgldg

r{f`f$ ]|gao jf flvhomcjv yg|{fkdg }y{grf}|c v h{o|hc` cd|f{roncò df lvf gl `f}fm

lodo$ Bcdod}c{odjf grf r{}|f y{frfdmcjf `gkcdao yv|f` flvhomcjf yg}ngloromo c

!54',&


18/20

zoyg}nfdce `gf }f gkfzkflc|c yv|f` bcdod}c{odjo y{gjfho|o do nghondg` dcrgv$ Zo

grohor rcl flvhomcjf yg|{fkdg jf gkfzkflc|c }f{|cbcho| hgl dolnfdce cd}|c|vmcjo$

\{fo a{vyo `f{o gldg}c }f do czkfaorodjf |f{mcjondf rch|c`czomcjf c |f{mcjondv

y{frfdmcjv$ Lo df kc lgng lg |{ojdf zo{gknjfdg}|c v hgd|fh}|v {|rf |j$ lg |{ojdf

df}yg}gkdg}|c zo {ol v}nfl yg}nflcmo hgjf }v do}|vycnf `gkcdag` o do hgjf }f dcjf

y{orgr{f`fdg c olfhro|dg {foagrong `f{f |f{mcjondf y{frfdmcjf jf yg|{fkdg v}`f{c|c v

y{ormv }y{forodjo ygg|{orodjo yg}nflcmo. }y{forodjf {frch|c`czomcjf c gdf`gavorodjf

boh|g{o hgjc lfnvjv v y{ormv |{ojdf gdf}yg}gknjfdg}|c {|rf `gkcdao lo do}|orc }o crg|g`

c {olg`$ V bozc |f{mcjondf y{frfdmcjf v cc cd|f{f}grodjo jf }odc{odjf yg}nflcmo lg hgjce jflgng r{fdjf` `gkcdao$ Dojmfnc}egldcjf {ffdjf gkvero|o }yfmcjonczgrodf hncdchf hgjf f

}f korc|c }rfgkvero|dg` yg`gc {|roò `gkcdao$ Yg`g {|roò `gkcdao `g{o lo

vhnjvc. zorc}dg gl }|olcjvò c gzkcnjdg}|c yg}nflcmf. {ozagrg{ |j$ }orf|grodjf hohg czoc cz

hgd|fh}|o {|rf. bo{òhgnghv yg`g. y}ceg|f{oycj}hv yg`g. yg`g v a{vyc zo

}o`gyg`g$?3 ]yfmcjonczgrodc mfd|{c `g{ojv lo {o}ygnov }|{vdc` hol{g` yg}fkdg

gkvfdc` zo {ol }o {|roò `gkcdao$ ]yfmcjonczgrodc holo{ hgjc y{vo yg`g v |c`

mfd|{cò |{fkong kc lo kvlf {ozncc|ce gk{ozgrdce y{gbcno %}gmcgngzc. y}cegngzc. y}cecjo|{c.

lgh|g{c gy|f `flcmcdf. bo{òhgngzc c|l$ #$ Gkornjodjf {ozagrg{o }o {|roò `gkcdao jf

ygf|dc dcrg {fohmcjf hgjc y{vo yg|{fkdf cdbg{òmcjf zo lonjc {ol }o {|rg` `gkcdao onc c

y{chvynjo yg|{fkdf yglo|hf g }o`gj }{flcdc v hgjgj jf lgng lg `gkcdao c g dfv{onacdc`

|ohoò v hgnfh|crv$ Gro f|oyo jf rcl cdbg{ò|crdga {ozagrg{o do g}dgrv hgjf }f a{olc

lonjc ynod {fohmcjf yg`gc$ Y}ceg|f{oycj}ho yg`g ygòf {|rc lo {fc y{gknf`f

frfd|vondf lfy{f}cjf. odh}cgzdg}|c. yg}||{ovò|}hga }|{f}dga yg{f`fojo c }n$

Y}ceg|f{oycj}ho yg`g ygòf {|roò hgjf }v gzkcnjdcjf y}cechc va{gfdf lo ygr{o|f

}o`gygvzlodjf c hgd|{gnv dol crg|g`$ A{vyf zo }o`gyg`g ygrfzvjv {|rf c}|ce

c}hv}|oro v mcnjv zojfldchga |{ofdjo {ffdjo y{gknfò$;9 G}dcrodjf hncdchf z oyg`g

{|roò `gkcdao yg|{fkdg jf lo kvlf ygrf{fdg dolnfdc` l{ordc` g{aodcò$

Olfhro|do nghomcjo hncdcho jf y{c hncdchg kgndchc` mfd|{cò alf gdc yg}|gjf cnc y{c

%54'222&(&":":E&


19/20

!

lg`grcò zl{ornjo alf hncdchg kgndchc mfd|{c df yg}|gjf$ ]`f|odjf hncdchf vz grf

gkjfh|f g`gavoro lg}|vydg}| }rc` hg{c}dcmcò$ G}dcrodjf hncdchf c bcdod}c{odjf c}|f|ohgf jf yg|{fkdg lo kvlf ygrf{fdg l{orc$

V }hnolv }o ygdvfdc` gkjodjfdjcò y{frfdmcjf c rch|c`czomcjf onc c {ffdjcò

y{gknfò `gkcdao y{ro a{vyo `f{f }f do`ff hog dojolfhro|dcjo c hog dojlvag{gdcjf

{ffdjf v y{frfdmcjc c yglczodjv vhvydf }rf}|c hog |g jf c gkjodjfdg v }o`g` y{c`f{v$

@fv|c` c g}|onc y{flngzc {ffdjo donozf }rgjf `f}|g c y{c`fdv } gkzc{g` do |g lo }f {olc

g {ozncc|c` f|oyoò rch|c`czomcjf$

2$ FronvomcjoFronvomcjo jf hnjvdo zo mfnghvyod y{gmf} y{c`fdf `f{f y{frfdmcjf `gkcdao$ Lo kc mfg

y{gmf} y{c`fdf `f{o kcg `f{njcr yg|{fkdg jf y{o|c|c c fronvc{o|c |gh |j$ lo nc }v `f{f

}y{grflfdf hohg jf ynodc{odg c fronvc{o|c v|cmoj |j$ lo nc jf y{c`fdo `f{o {fzvn|c{ono

}òdjfdjf` `gkcdao$ Y{gmf} c`ynf`fd|omcjf y{flvzf|ce `f{o }f y{o|c gl ygf|ho

y{c`fdf$


20/20

%

Kckncga{obcjo

Kon|ozo{frc. R$. G{aodczomcgdo hg`vdchomcjo c `gkcda8 \f`clo @gkcda 9;';993.Kfga{ol ;993$Bo||oe. Fzzf|. O$8 M{c`cdgngas. yo}|. y{f}fd| odl bv|v{f o m{c|cmon grf{rcfq8 Ngdlgd.?331$\f`clo. k{$

mobing viktimizacija i prevencija

Documents