module one: business letter writing

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Module One: Business Letter Writing

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Module One: Business Letter Writing. 要涵盖的议程 / 主题. 1. China National Cereals, Oils and Foodstuffs Imp & Exp Corp. 8 Jianguomen Nei Dajie Beijing 10005, China Telephone: 86-10-6526-8888 Fax: 86-10-6527-6028 E-mail: [email protected] 10. Our Ref. Your Ref. - PowerPoint PPT Presentation

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Page 1: Module One:      Business Letter Writing

Module One: Business Letter Writing

Page 2: Module One:      Business Letter Writing

要涵盖的议程/主题

1.China National Cereals, Oils and Foodstuffs Imp & Exp Corp.8 Jianguomen Nei Dajie

Beijing 10005, ChinaTelephone: 86-10-6526-8888

Fax: 86-10-6527-6028E-mail: [email protected]

10.Our Ref. Your Ref.

2.Date: 15th November, 20--3.Messrs H. Ronald & Co. 556 Eastcheap London, E.C. 3, England

8.Attention: Import Dept.

4.Dear Sirs,

9.Aquatic Products

5.We thank you for your enquiry of 5 November. In compliance with your request, we are sending you herewith a copy of our illustrated catalogue and a

quotation sheet for your reference. All prices are subject to our confirmation for our aquatic products have been selling well this season.

Therefore, we would suggest that you advise us by a fax in case of interest. We await your early favorable reply.

6.Yours truly,

7. China National Cereals, Oils and Foodstuffs Imp & Exp Corp. Sig. _______________ (Manager)

10.QS/AN

11.Enclosures

12.cc our Shanghai Branch Office

13.P.S. We require payment by L/C for a total value not exceeding USD50,000.

Page 3: Module One:      Business Letter Writing

组成部分分项示例1. China National Cereals, Oils & Foodstuffs Imp &

Exp Corp.8 Jianguomen Nei Dajie

Beijing 10005, ChinaTelephone: 86-10-6526-8888

Fax: 86-10-6527-6028E-mail: [email protected]

Our Ref. Your Ref.2. Date: 15th November, 20--

信头

时间

Page 4: Module One:      Business Letter Writing

• 3.Messrs H. Ronald & Co.• 556 Eastcheap• London, E.C. 3, England

• • 8.Attention: Import Dept.• • 4.Dear Sirs,

• • 9.Aquatic Products

收件人名称和地址

称呼

具体收信人

事由

Page 5: Module One:      Business Letter Writing

5. We thank you for your enquiry of 5 November. In compliance with your request, we are sending you

herewith a copy of our illustrated catalogue and a quotation sheet for your reference.

All prices are subject to our confirmation for our aquatic products have been selling well this season. Therefore, we would suggest that you advise us by a fax in case of interest.

We await your early favorable reply. 6. Yours truly, 7. China National Cereals, Oils and Foodstuffs Imp & Exp Corp. Sig. _______________ (Manager)

信文

结尾敬语

落款

Page 6: Module One:      Business Letter Writing

10. QS/AN

11. Enclosures

12. cc our Shanghai Branch Office

13. P.S. We require payment by L/C for a total value not exceeding USD50,000.

案号

附件

抄送

附言

Page 7: Module One:      Business Letter Writing

Parts of a Business Letter 信件组成部分

Essential Parts 必要部分1. The letterhead 信头2. The date line 日期3. The inside name and address 收信人名称地址

4. The salutation 称呼5. The body of the letter 信文6. The complimentary close 结尾敬语7. The signature 落款

Page 8: Module One:      Business Letter Writing

Optional Parts 附加部分

8. The attention line 具体收信人9. The subject line 事由10. The reference notation 案号11. The enclosure 附件12. The carbon copy notation 抄送13. The postscript 附言

Page 9: Module One:      Business Letter Writing

Layout of a Business Letter 商业信函的格式

Three major forms1. Indented Form 缩格式2. Blocked Form 齐头式3. Modified Blocked Form 改良齐头式

Page 10: Module One:      Business Letter Writing

各部分写法

信头和收信人名称、地址 英语:名称在上,地址在下 地址先小后大 中文:名称在上,地址在下 地址先大后小

Page 11: Module One:      Business Letter Writing

名称、地址

A UK address:

Air Environmental MechanicalEquipment Limited

2076 West Main Street

Devon, EX14 0RA

U.K.

公司名称

门牌号街道

城市邮编 ( 在国家之

前 )国家

Page 12: Module One:      Business Letter Writing

中文名称、地址举例

山东经贸职业学院中国山东省潍坊市青年路 2798 号

单位名称

地址由大到小

Page 13: Module One:      Business Letter Writing

中国地址名称用英文写

Sinochem Jiangsu Import and Export Corporation

Jiangsu International Business Mansion,50 Zhonghua Road, Nanjing

210001, P.R. China

单位名称

大楼名称

门牌号

街道

城市

邮编 ( 在国家之前)

国家

Page 14: Module One:      Business Letter Writing

中国地名的翻译规范• 用汉语拼音直译 ;• 一个地名只大写第一个字母 例如:“山东潍坊”

Weifang, Shandong Wei Fang, Shan Dong

• 可用缩写 :Rd. = Road, Fl. = Floor, Ave = Avenue

Page 15: Module One:      Business Letter Writing

日期位置:美式:在信头和收信人名称地址之间英式:通常在收信人名称地址之下 均可以齐头,也可以靠右写法:美式:月 - 日 - 年英式:日 - 月 - 年

Page 16: Module One:      Business Letter Writing

美式日期举例Interstate Products, Inc.

511 Interstate Court Sarasota, FL 34240

USA

Date: April 4, 20-- Shandong Foreign Trade (Holdings) Corporation Limited 51,TAIPING ROAD QINGDAO, 266001 CHINA

信头

日期

收信人名称地址

Page 17: Module One:      Business Letter Writing

英式日期举例OFFICE SYSTEMS PTY. LTD.

124 Oak Street Tel (61-2)419 3209 Chatswood Fax (61-2)419 4011

England E-mail [email protected] Aqueous Technologies 291 Caxton Street Sante Fe U.S.A 18 November, 20-- Dear Sir or Madam,

信头

收信人地址

日期

称呼

Page 18: Module One:      Business Letter Writing

日期写法注意事项• 月份最好用文字,如: 1. 2nd May, 20-- 2. 2 May, 20-- 3. September 21st, 20-- 4. September 21, 20-- 5. 25 Aug. 20-- 6. Oct. 10, 20-- • 避免月份用数字,如

11/12/20--

注意标点符号

Page 19: Module One:      Business Letter Writing

称呼• 位置:必须齐头• 正规场合下常用:对男士: Dear Sir, 或 Dear Sirs, 或

Gentlemen:对女士: Dear Madam, 或 Dear

Mesdames,• 建议使用:Dear Mr. Johnson, 或 Dear Jack,

词首字母全大写,用逗号或不用标点符号

Gentlemen后用冒号

Page 20: Module One:      Business Letter Writing

结尾敬语• 位置:齐头式靠左对齐,缩格式偏右• 正规场合下常用:1.Yours faithfully,2.Yours truly,3.Faithfully yours,4.Truly yours,• 建议使用:Yours sincerely, 或 Sincerely yours

第二个单词小写,结尾用逗号或不用标点符号

Page 21: Module One:      Business Letter Writing

称呼与结尾敬语的对应关系Salutation Close Occasion

Dear Sir(s)

Dear Sir or Madam (Mmes)

Yours faithfully

Faithfully yours Standard and formal closure

Gentlemen

Ladies/Gentlemen

Yours (very) truly

Very truly yours Used by Americans

Dear Mr. Malone

Yours sincerely/ Sincerely

Best wishes (U.K.)

Best regards/ Regards (U.S.)

Less formal and between

persons known to each other

建议使用

Page 22: Module One:      Business Letter Writing

落款

Yours faithfully,

Ciba-Geigy Chemicals Co.

Pam Lotis

Pam Lotis

Inspection coordinator

Yours faithfully,

Pam Lotis

Pam Lotis

Inspection coordinator

For Ciba-Geigy Chemicals Co.

Yours faithfully,

L. Van Linde

L. Van Linde

Manager, QAD Software Co.

结尾敬语手写签名

打印签名职务

公司名称

Page 23: Module One:      Business Letter Writing

具体收信人• 位置: 1. 收信人名称地址之下 2. 齐头式靠左,缩格式居中 3. 要加下划线• 表示的是承办本信件的具体个人或部门 1. Attention: Mr. H. A. Donnan, Export

Manager 2. Attention of Mr. Cave 3. To the attention of Mr. Liu Ming 4. ATTN: Mr. Iverson

Page 24: Module One:      Business Letter Writing

事由• 位置: 1. 称呼和正文之间 2. 齐头式靠左,缩格式居中 3. 要加下划线• 表示的是该信函的主题 1. Re: Your Order No.463 2. Subject: SHEEP WOOL

3. Contract No. 8904

Page 25: Module One:      Business Letter Writing

附件• 位置: 落款之下,左对齐• 说明该信件有附件 1. Enclosure 2. Enc. 3. Encl. As Stated 4. Enclosure: Brochure

Page 26: Module One:      Business Letter Writing

抄送• 位置: 附件之下,左对齐• 表示该信件同时抄送给他人 1. 明 抄 : cc Marketing

Department 2. 暗抄: bcc Mr. Simpson

Carbon copy,收信人知道被抄送

Blind carbon copy,收信人不知道被抄送,只出现在发给被抄送人的信件里

Page 27: Module One:      Business Letter Writing

信封格式信封格式不一 , 根据收信人名称地址的

写法通常分两种格式:

缩格式:收信人名称地址逐行右缩齐头式:收信人名称地址左端对齐

Page 28: Module One:      Business Letter Writing

缩格式举例MESSRS WILLIAM & SONS

76 Lancaster House stamp

Manchester,

England

Mr. Wang Kai-ming

CHINA NATIONAL TRANSPORT CO.

120 Nanjing Road

Shanghai, China

Registered

写信人名称地址

收信人名称地址:逐行右缩

Page 29: Module One:      Business Letter Writing

齐头式举例CHINA NATIONAL CEREALS, OILS AND FOODSTUFFS IMP & EXP CORP.

11th Floor, Jingxin Bldg. 2A Dong San Huan Beilu stamp

Beijing, People’s Republic of China

EL MAR PACKING COMPANY

12 MAIN STREET, FRESNO

CALIFORNia, USA

Confidential

Par Avion

写信人名称地

收信人名称地址:左端对齐

Page 30: Module One:      Business Letter Writing

邮寄方式• Via Air Mail ( By Airmail, or Par

Avion) 航空• Registered 挂号• Parcel Post 邮包• Express 快递• Samples Post 样品

Page 31: Module One:      Business Letter Writing

捎交Mr. Charles Wood

Kindness of Mr. J. W. Smith

由 Mr. J. W. Smith 捎交给Mr. Charles Wood

Page 32: Module One:      Business Letter Writing

转交

Mr. Part Davis

c/o Mr. Harold Bean

32 Bright Street

Rangoon, Burma

Mr. Brian Tories

c/o Overseas Trading Co.

153 Market Street

London

最终收信人

转交人转交人地址