multi-disciplinary internship program · legislation general program information application...

Multi-disciplinary

Internship

Program

County of San MateoHuman Services Agency

Contents

Director’s Message�

Domestic Violence Collaboration: Direct Client Service and Information

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About San MateoCounty and HSA

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Shelter Care

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School-Based Mental Health and Case Management Services

� Public Information / Legislation

�General Program Information

� Application Process(Application located in center of brochure)

FinancialAdministration

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�� Planning and Evaluation

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Mission Statement

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HSA Values

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Business Systems Group��

Children’s Fund�

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Child Welfare Services

Substance Abuse and Shelter Services

Human ResourceDevelopment

Therapeutic Foster Care��

Welcome,

In deciding what I would want students considering an intern-ship at HSA to know about us, several things came to mind pretty quickly.�� mean? It means that we tend to be on the cutting edge; us-ing best practices and often creating new strategies to solve problems.��

with outstanding staff in a challenging and fluid environment.�� dedication of all of it’s employees.

Leadership Development is a primary commitment of our intern supervisors. They are molding and nurturing the upcoming group of professionals. We will ultimately be turning over our work and our clients into their hands. It is imperative we give them everything we have to make them successful. There will be 78 million leaving the workforce in the future and only 48 million entering, so not only must we train them well, we must also give them the tools to maintain a nurturing and safe work environment. Our regional efforts will continue to foster the entire region’s excel-lence and maintain our linkages with the future of our agency. Our multidisciplinary efforts and strong collaboratives are vital to the welfare of HSA and our clients.

I look forward to supporting your efforts while you are at HSA and encourage you to embrace our agency values while you develop the core competencies we all strive to achieve. Meeting the needs of the San Mateo County community takes all of our indi-vidual and group effort. If you come to us with an open mind and heart, we promise to fill both with courage, conviction and many new and valuable skills.

Beverly Beasley Johnson, Director County of San Mateo Human Services Agency

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Director’s Message

Beverly Beasley JohnsonDirector County of San Mateo Human Services Agency

MissionStatement

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Multi-disciplinary Internship Program

HSA Values

…We attribute goodwill to people’s actions and foster a high level of honesty, openness, free dialogue, integrity, and trust.

...We value individuals and their diversity and treat each other with respect and dignity.

…We promote partnerships and expect a maximum con-tribution from employees, customers and communities.

…We commit ourselves to promoting the highest level of customer service. We will be knowledgeable, proactive and continuously improve our services.

…We promote innovative and effective leadership, which is guided by fact, encourages rewards based upon merit and holds us accountable for our actions.

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About San Mateo County and HSA

The County of San Mateo

Located on the scenic peninsula between San Francisco and the Silicon Valley,

San Mateo County is the home of over 700,000 people. A temperate climate, clean air and an abundance of recreational activities, the county contains rural open space as well as easy access to large metropolitan areas. County government is the employer of over 5,000 and a budget

in FY06-07 of more than $1.6 Billion.To learn more about San Mateo County,

please visit: www.co.sanmateo.ca.us.

The Human Services Agency

The County of San Mateo Human Services Agency pro-vides a wide variety of services to the community at HSA sites and partner sites throughout the peninsula. HSA administers self-sufficiency services, children and family services, employment services, support to obtain and maintain medical coverage, provide emergency services, and manages substance abuse and shelter services. In addition, HSA partners with many Non-prof-its to help individuals, children, and families. For more information, visit our website at www.smchsa.org.

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ApplicationProcess

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Submit application, *cover letter

*There is a tear-out application in this brochure.

Internship* Application

Fiel

d Fa

irs

Interview

Placement Match

Work with Families/Community

Univ

ersit

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General Program Information

Typically, student internships begin September through May. Exceptions may be made for

students choosing to start mid-year. The time commitment is a minimum of 16 hours per week for undergraduate students and up to 24 hours a week for graduate students. Days of the week are arranged between the student and supervisor.

During the fall, students will have the oppor-tunity to participate in an intensive orienta-

tion and training seminar. There is a Multi-disciplinary Internship Program Booklet which

describes the internship opportunities in greater detail, and is available upon request.

In this forum during the fall semester, interns will interface with experts from the field who will present on various topics that include the following:

• Administrative Child Welfare• Alcohol and Other Drug Assessment• Child Welfare Services• Children’s Fund• Financial Administration• Human Services Administration• Legislation• Mental Health Services• Organization Development• Public Administration• Public Information• Shelter Care• Therapeutic Foster Care• Interviewing Techniques

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Multi-disciplinary Internship Program •7•

Public Information/Legislation

1��*� �FRC Field Instructor 2005-2006

The Public Information Office provides Agency program information to media, community partners, staff, clients, community organizations, and the general public. Under guidance from the Public Information Officer, the intern will help maintain the Agency’s web site content, compile the bi-monthly Agency newsletter, and generate media releases.

The Legislative Program provides state and federal policy information to the Agency Director, policy team directors, the County Manager’s Office, and community partners. Working with the Agency Legislative Liaison, the intern will help research and track bills, write legislative letters, and program ideas. Under a contract with HSA, the Peninsula Library System’s Community Information Program (CIP) maintains a detailed database of nonprofit agencies, government programs, and community clubs. CIP uses information from that database to produce electronic and printed resource materials. With guidance from the Program Manager, the intern will assist with publication of those resources.

Qualifications

Students should be enrolled in the management, administration and program planning concentration or working toward a degree in business administration, public administration, communication, or social work program.

Child WelfareServices

Interns work with Child Welfare social workers to pro-vide child abuse and neglect prevention and interven-tion services. The model practiced is community basedand client/family centered. Interns work as part of a multi-disciplinary team. Interns responsibilities include:

• Develop family maintenance and/or family reunification plans

• Write court reports, possible court appearances

• Coordinate case management services

• Collaborate with counseling programs and community based organizations and conduct homevisits

• Risk and safety assessment for child abuse and neglect

• Learn emergency responseinterventions and techniques

Qualifications

Students should be enrolled in a graduate pro-gram in social work or a related field.

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Interns can choose to work at the Children’s Receiving Home—a facility that provides emergency shelter care for children and youth. This provides a temporary home prior to permanent place-ment in foster care, residential treat-ment, mental health facility or reunifica-tion with their family.

This position is responsible for:

• Assisting in coordinating support groups, recreation, on-site education, tutoring and transportation

• Individual mentoring

• Collaboration with counseling staff that provides supervision for children at the facility

• Child advocacy

• Perform intake responsibilities for children arriving at the Receiving Home

Qualifications

Students should be enrolled in a graduate program in social work or related field. Second year BSW interns are also encouraged to apply.

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ShelterCare

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Therapeutic Foster Care provides services to familieswhose children are severely emotionally disturbed

through a multidisciplinary systems approach. Intern tasks for this program are:

• Shadow emergency response social workers

• Assess family strengths and coordi-nate case management services

• Perform abuse and neglect risk and safety assessments

• Develop family maintenance or reunification case plans

• Facilitate foster care or shelter placement

• Prepare court reports and appear in juvenile court

• Collaborate with community based programs and counseling programs

• Conduct home visits

Qualifications

Student should be enrolled in a graduate social work orrelated graduate program.

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TherapeuticFoster Care

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Multi-disciplinary Internship Program �11�

Shelter Abuse and Shelter Services provides services and prevention activities to adults and adolescents on alcohol and drug education and recovery.

The HAALO (Helping Addicts and Alcoholics Learning to Overcome) program is conducted in adult and juvenile venues within the county. The adult drug court offers opportunities for partici-pation in a multi-disciplinary team within the criminal justice setting to develop learning assessments and referral skills. Additionally interns will learn to write court reports and justify treatment recommendations.

Qualifications

A preference will be given to students with some knowledge of substance abuse issues and treatment. However, interns with a strong desire to learn in this area will be considered.

A professional demeanor and good writing skills are a

plus.

Substance Abuse andShelter Services

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Planning andEvaluation

The Planning and Evaluation Unit partners with Agency management, programs, and the community to co-

ordinate and integrate policy planning, analysis, and evaluation with evidence-informed prac-

tice in the context of values and expectations of clients and County priorities and out-comes for individuals, children and fami-lies. The intern(s) will have opportunities to assist in the creation and completion of projects that will enhance Agency perfor-mance through applications of planning and evaluation as organizational learn-ing processes. Internship opportunities

involve working collaboratively in multi-disciplinary teams. Examples of specific

internship assignments are:• Staffing the completion of one or more self-

studies linked to standards of the Council on Accreditation (service standards and/or administra-

tion and management standards)

• Collecting and analyzing evidence-based prac-tices

• Investigating policy issues related to initiatives the Agency has underway

• Collecting and analyzing service delivery information

• Making recommendations to improve performance and outcome measures for Agency programs

• Networking with other jurisdictions to compare how their Agency (and their outcomes) have changed as a result of Continuous Quality Improvement processes

QualificationsStudents should be working toward a graduate de-gree in social work, public administration, business administration, information management, sociology, organizational psychology, or human and organizational development. Other degree programs are also wel-come provided you demonstrate the link between your studies and planning and evaluation in a human services agency.

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The Financial Services section provides financialand revenue development support services to HSA. Depending on the intern’s experience, knowledge and interest, activities performed could include development of financial tools, financial analysis or policy recommendations; all in the context of HSA’sbudgeting process.

Qualifications

Students should be enrolled in themanagement administration andprogram planning concentrationworking towards a graduate degreein business administration, publicadministration or social work.

FinancialAdministration

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The Children’s Fund, a depository of gifts from individu-als and organizations, is administered by HSA. The fundwas started to assist children who have been abused orneglected by providing access to a variety of health orenrichment activities.

The Intern assignment with the Children’s Fund AdvisoryGroup. Assignment may include:

• Creation of documents related to seasonal projects

• Revenue development

• Maintenance of Foster care website

• Develop recruitment materials

• Provide support to Jobs for Youth

Qualifications

Students should be enrolled in the management administration/pro-gram planning concentration or working toward a degree in businessadministration or public administra-

tion.

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Children’sFund

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The Business Systems Group is an agent of change; act-ing as consultants in developing solutions and facili-tators in defining efficient processes in support of the agency and its community partners in meeting the needs of the San Mateo County community.

The intern will have the opportunityto assist in the entire Software Devel-opment Life Cycle (SDLC) including: requirements gathering, system design,application development, testing, train-ing, and software deployment.

Intern responsibilities may include:

• Business process analysis

• Programming of web-based applications

• Database administration

• Data extraction / data mining

• Code documentation

• Quality assurance testing

Qualifications

Students should be in their last year of an under-graduate degree or working toward a graduate degree in either Computer Science or Business Administration with an emphasis on Information Systems.


Business SystemsGroup

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Interns provide mental health and case managementservices to at-risk elementary, middle and high schoolstudents and their families. This includes creating acomprehensive, family case management plan thatfocuses coordination of community and school-based resources, referral and participation with interagencyteams.

School Based Interns have the opportunity to:

• Provide consultation and crisis intervention to teachers

• Develop skills in the areas of psychosocial assessment

• Develop skills in treatment planning

• Experience collaboration with county and community partners

• Expand technical skills (i.e., parent/child work, art therapy, play therapy, and

cognitive behavioral therapy) in either individual, family or group modalities

• Expand skills and abilities working with an ethnically and socio-economically diverse

population experiencing a wide range of psychosocial problems from substance abuse, gangs,

behavioral problems, DV, death, chronic illness, poverty, violence and mental illness

• Participate in group and individual clinical supervision

Qualifications

Students should be enrolled in a graduate program in Social Work or Mental Health field, such as Counseling or Psychology. Four year undergraduates are alsoencouraged to apply.

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School Based Mental Health and Case Management Services

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An intern selected for this placement will split their time working at Community Overcoming Relationship Abuse (CORA): San Mateo County’s Domestic Violence Agency, Youth and Family Enrichment Services, Healthy Homes Program, as well as working within the department of Human Services that coordinates project-driven multidisciplinary groups of the Domestic Violence Council (The Coordinated Response Committee). Activities for this placement may include:

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�� for monthly multidisciplinary team meetings of the Domestic Violence Council

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��"��#��Violence Council meetings

��%�� '��Newsletter and a possible Countywide domestic violence awareness campaign(s)

Qualifications

Intern will have an interest in the areas of family violence prevention & intervention as well as a demonstrated ability to take initiative and complete deadline driven projects. The intern will have an interest in working at all levels of Social Work; the Micro, the Mezzo and the Macro. The candidate should have a positive attitude, flexible personality, work well in groups as well as individually and love to learn. The intern selected should be enrolled in a graduate MSW program.

Domestic Violence Collaboration: Direct Client

Service and Information

�17�Multi-disciplinary Internship Program

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Human ResourceDevelopment

The Human Resources Development unit offers orga-nization development, workforce development, and training services. Interns will have an opportunity to assist in the creation and completion of projects that will enhance the professional development of HSA personnel. Intern responsibilities may include:

• Design and develop a component of training and related materials

• Collaborate and work with a team to cre-ate and develop new services and products, enhance workers productivity and perfor-mance

• Evaluate existing programs and identify improvements

• Design and convene retreats to build teams and feedback data so agency deci-sion makers

• Survey feedback: collect information from members of HSA, report the results, and use

the results for action planning

Qualifications

Students should be working towards a graduate degree in public administration of organizational psychology/development.

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NORTHERN REGIONPeninsulaWorks Daly City 271 - 92nd St., Daly City(650) 301-8440

Human Services Agency350 - 90th St., Daly City (650) 301-8720

Human Services Agency1487 Huntington, So. San Francisco (650) 877-5608

Bayshore Family Resource Center155 Oriente St., Rm. 11, Daly City (650) 301-8828

Ben Franklin Family Resource Center700 Stewart St., Rm. 41, Colma (650) 301-8845

Jefferson Family Resource Center6996 Mission St., Rm. 600, Daly City (650) 301-8836

Daly City Community Services Center350 - 90th St., 1st Fl., Daly City (650) 991-8007

North Peninsula Neighborhood Service Center600 Linden Ave., So. San Francisco (650) 588-8822

Seton Medical Center1900 Sullivan Ave., Daly City (650) 992-4000

CENTRAL REGIONHuman Services Agency400 Harbor Blvd., Bldg. "B", Belmont (650) 802-5018

PeninsulaWorks San Carlos550 Quarry Rd., San Carlos (650) 802-5000

Samaritan House401 North Humboldt St., San Mateo (650) 347-3648

Cabrillo Unified School District,School Linked ServicesFamily Resource Center498 Kelly Ave., Half Moon Bay (650) 712-7182

Coastside Opportunity Center99 Avenue Alhambra, El Granada (650) 726-9071

Coastside Family Medical Center225 S. Cabrillo Hwy., Suite A., Half Moon Bay (650) 573-3949

SOUTHETHERN REGIONPeninsulasulaWorks Redwood City2500 Midddlefield Rd., Redwood City(650) 367-00190

Human Servicervices Agency 2500 Middlefield ld Rd., Redwood City(650) 363-4441

Human Services Agencycy2415 University Ave., East Palo Alto(650) 363-4218

Kennedy Family Center2521 Goodwin Ave., Redwood City(650) 569-3864

Connect Family Resource Center2450 Ralmar Ave., East Palo Alto(650) 617-1400

PeninsulaWorks Menlo Park1200 O'Brien Dr., Menlo Park(650) 330-6490

Garfield Charter School Family Resource Center3600 Middlefield Rd., Menlo Park(650) 369-3759

Taft Family Resource Center903 10th Ave., Redwood City(650) 569-3868

Fair Oaks Family Resource Center2950 Fair Oaks Ave., Redwood City(650) 482-5926

Hoover SchoolFamily Resource Center701 Charter St., Rm. 403, Redwood City(650) 482-5925

Fair Oaks Community Center2600 Middlefield Rd., Redwood City(650) 780-7500

Sequoia Teen Resource Centerand Health Clinic1201 Brewster Ave., Redwood City(650) 366-2927

El Concilio Emergency Social Services1798 Bay Rd., Bldg. B, East Palo Alto(650) 330-7432

Ravenswood Family Health Center1798 Bay Rd., Bldg. A, East Palo Alto(650) 330-7400

North StreetCommunity Resource Center620 N St., Pescadero(650) 879-1691

ACCESS TO HUMAN SERVICES

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NOTES

Multi-disciplinary Internship Program �19�

NOTES

December 2006

County of San Mateo Human Services Agency400 Harbor Blvd., Bldg. CBelmont, CA 94002-4047

(650) 802-6514

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