my tags swissotels

20

Upload: nickit

Post on 27-May-2015

35 views

Category:

Marketing


0 download

DESCRIPTION

My tags Swissotels presentation.

TRANSCRIPT

Page 1: My tags Swissotels
Page 2: My tags Swissotels

ONE TOUCH - SMART LOYALTY MANAGEMENT TM 1

Page 3: My tags Swissotels

Todays’ customer seek everything on their smartphones..

Page 4: My tags Swissotels

Smartphone is their center of lifestyle and productivity

Page 5: My tags Swissotels
Page 6: My tags Swissotels

Tablet based Android and iOS solution

Page 7: My tags Swissotels

Android and iOS based solution

Page 8: My tags Swissotels
Page 9: My tags Swissotels
Page 10: My tags Swissotels

Enhancing ‘Customer Loyalty’ is just one of them

ONE TOUCH SOCIAL UPDATE

Page 11: My tags Swissotels

Every loyal customer will be given a NFC enabled ‘MYTAGS ’which can be in the form of a Card/Sticker embedded with their Social ID. (Facebook).

Those customer who have smartphones with NFC connectivity, they will not require above, they will simply download an MYTAGS App from Google Playstore.

Page 12: My tags Swissotels

ONE TOUCH SOCIAL UPDATE

Page 13: My tags Swissotels

Enhancing ‘Customer Loyalty’ is just one of them

ONE TOUCH - SOCIAL UPDATE

ONE TOUCH - POINTS / VOUCHER DELIVERY/REDEEMPTION

Page 14: My tags Swissotels

LOYALTY POINTS ARE DIRECTLY SENT TO MYTAGS APP ON CUSTOMER”S PHONES/CARDS…….TO REDEEM JUST ONE TOUCH AT

CASH COUNTER IS ENOUGH . HOTEL CAN ALSO SEND PROMOTIONAL OFFERS DIRECTLY TO CUSTOMER VIA OFFER PUSH.

Page 15: My tags Swissotels

Enhancing ‘Customer Loyalty’ is just one of them

ONE TOUCH - SOCIAL UPDATE

ONE TOUCH - POINTS / VOUCHER DELIVERY/REDEEMPTION

ONE TOUCH – ACCESS FOR CUSTOMERS

Page 16: My tags Swissotels

THIS WILL HELP KEEP TRACK OF ENTRY EXIT PAPERLESSLY WITHOUT MANPOWER AND WILL LEAD TO GREATER CUSTOMER SATISFACTION

Page 17: My tags Swissotels

Enhancing ‘Customer Loyalty’ is just one of them

ONE TOUCH - SOCIAL UPDATE

ONE TOUCH - POINTS / VOUCHER DELIVERY/REDEEMPTION

ONE TOUCH – ACCESS FOR CUSTOMERS

ONE TOUCH – MANY CAPABILITIES OF MYATGS

Page 18: My tags Swissotels

Club SWISSOTELClub SWISSOTEL

Consumer Data Collection Touch Points

Targeting Communication & Activities Basis Intelligence

Share Intelligence with SWISSOTEL

Share Intelligence with SWISSOTEL

Page 19: My tags Swissotels
Page 20: My tags Swissotels