my tags swissotels
DESCRIPTION
My tags Swissotels presentation.TRANSCRIPT
ONE TOUCH - SMART LOYALTY MANAGEMENT TM 1
Todays’ customer seek everything on their smartphones..
Smartphone is their center of lifestyle and productivity
Tablet based Android and iOS solution
Android and iOS based solution
Enhancing ‘Customer Loyalty’ is just one of them
ONE TOUCH SOCIAL UPDATE
Every loyal customer will be given a NFC enabled ‘MYTAGS ’which can be in the form of a Card/Sticker embedded with their Social ID. (Facebook).
Those customer who have smartphones with NFC connectivity, they will not require above, they will simply download an MYTAGS App from Google Playstore.
ONE TOUCH SOCIAL UPDATE
Enhancing ‘Customer Loyalty’ is just one of them
ONE TOUCH - SOCIAL UPDATE
ONE TOUCH - POINTS / VOUCHER DELIVERY/REDEEMPTION
LOYALTY POINTS ARE DIRECTLY SENT TO MYTAGS APP ON CUSTOMER”S PHONES/CARDS…….TO REDEEM JUST ONE TOUCH AT
CASH COUNTER IS ENOUGH . HOTEL CAN ALSO SEND PROMOTIONAL OFFERS DIRECTLY TO CUSTOMER VIA OFFER PUSH.
Enhancing ‘Customer Loyalty’ is just one of them
ONE TOUCH - SOCIAL UPDATE
ONE TOUCH - POINTS / VOUCHER DELIVERY/REDEEMPTION
ONE TOUCH – ACCESS FOR CUSTOMERS
THIS WILL HELP KEEP TRACK OF ENTRY EXIT PAPERLESSLY WITHOUT MANPOWER AND WILL LEAD TO GREATER CUSTOMER SATISFACTION
Enhancing ‘Customer Loyalty’ is just one of them
ONE TOUCH - SOCIAL UPDATE
ONE TOUCH - POINTS / VOUCHER DELIVERY/REDEEMPTION
ONE TOUCH – ACCESS FOR CUSTOMERS
ONE TOUCH – MANY CAPABILITIES OF MYATGS
Club SWISSOTELClub SWISSOTEL
Consumer Data Collection Touch Points
Targeting Communication & Activities Basis Intelligence
Share Intelligence with SWISSOTEL
Share Intelligence with SWISSOTEL