natalie rivera dÍaz-2

References will be furbished upon request NATALIE RIVERA DÍAZ Oasis Gardens D10 España Guaynabo, PR 00969-3427 • (787)479-7728 • [email protected] OBJECTIVE Obtain a position at a public or private organization where my experience and education in accounting, management, and customer service will contribute to the achievement of goals and objectives. SKILLS • Outstanding Customer Service and Support (18 years experience) • Goal Oriented Multitasking • Maintaining Group Control and Cohesiveness • Microsoft Word, Excel, Outlook, and PowerPoint EXPERIENCE Assistant Manager Sears Commercial San Juan, PR April 2013 to present Duties: • In charge of Human Resources assignments for the two offices in Puerto Rico. • Manage the Over and Short accounting. • Manage COD accounts. • Assigned to service high profile developers and their accounts. Sales Support Sears Commercial San Juan, PR October 2006 to April 2013 Duties: • Offering service and support to contractors and housing project developers. • Generating and delivering weekly and monthly costs, estimates and sales reports. • Responsible for administrating instruction and training sessions to the office staff. • In charge of the employees weekly work schedule. Receiving and Inventory Specialist Sears Home Service Guaynabo, PR June 1993 to October 2006 Duties: • Responsible for controlling and maintaining the parts and equipment inventory. • Generating estimates and costs reports for customers. • Receiving and dispatching merchandise orders to vendors. • In charge of supply accounts and loss control for the entire unit. EDUCATION Bachelor’s Degree in Business Administration Major in Accounting with the Accreditation Council for Business Schools and Programs (ACBSP) Universidad de Puerto Rico

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Referenceswillbefurbisheduponrequest

NATALIERIVERADÍAZ

OasisGardensD10EspañaGuaynabo,PR00969-3427•(787)479-7728•[email protected]

Obtain a position at a public or private organization where my experience and education inaccounting,management,andcustomerservicewillcontributetotheachievementofgoalsandobjectives.

SKILLS •OutstandingCustomerServiceandSupport(18yearsexperience) •GoalOrientedMultitasking •MaintainingGroupControlandCohesiveness •MicrosoftWord,Excel,Outlook,andPowerPoint EXPERIENCE

AssistantManagerSearsCommercialSanJuan,PRApril2013topresent Duties: •InchargeofHumanResourcesassignmentsforthetwoofficesinPuertoRico.•ManagetheOverandShortaccounting.•ManageCODaccounts.•Assignedtoservicehighprofiledevelopersandtheiraccounts.

SalesSupport

SearsCommercialSanJuan,PROctober2006toApril2013 Duties: •Offeringserviceandsupporttocontractorsandhousingprojectdevelopers.•Generatinganddeliveringweeklyandmonthlycosts,estimatesandsalesreports.•Responsibleforadministratinginstructionandtrainingsessionstotheofficestaff.•Inchargeoftheemployeesweeklyworkschedule.ReceivingandInventorySpecialistSearsHomeServiceGuaynabo,PRJune1993toOctober2006 Duties:•Responsibleforcontrollingandmaintainingthepartsandequipmentinventory.•Generatingestimatesandcostsreportsforcustomers.•Receivinganddispatchingmerchandiseorderstovendors.•Inchargeofsupplyaccountsandlosscontrolfortheentireunit.

EDUCATION Bachelor’sDegreeinBusinessAdministration MajorinAccountingwiththeAccreditationCouncilforBusinessSchoolsandPrograms(ACBSP)

UniversidaddePuertoRico

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