Finding Your Community Zen

part 1

Jen Piccotti

Lia Nichole Smith

onsite insitesLIVE!

#3Why not very likely to renew

Top 10What can be done to improve

#insiteslive

5 WAYS TO REDUCE THE DRAMA

#insiteslive

HAVE A PLAN

#insiteslive

From resident’s point of view the lease contains

“your” rules.

They expect “you” to have a plan for

accountability and enforcement.

#insiteslive

STAND IN THEIR SHOES

#insiteslive

This is their home.

Understand that what seems trivial to you

may be monumental to them.

#insiteslive

KNOW YOUR RESIDENTS

#insiteslive

The more we know our residents, the better we understand them

and the more we care.

Sense of community starts with their

connection to us.

#insiteslive

BUILD NETWORKS

#insiteslive

Make introductions, point out similarities.

The more residents know their neighbors,

the better they understand them and

the more they care.

#insiteslive

BE CONSISTENT AND DILIGENT

#insiteslive

Ensure all neighbor issues are handled in

the same manner whenever possible.

Document meetings and conversations.

(Fair Housing)

KEY TAKE-A-WAYS #insiteslive

#insiteslive

ACCOUNTABILITY

#insiteslive

DON’T IGNORE

#insiteslive

PARTNERSHIPS

#insiteslive

www.satisfacts.com/focus

#insiteslive

THANK YOU FOR ATTENDING!

#insiteslive