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Page 1: Nghiên cứu hành vi của phụ nữ có thai 02/2012

The first agency in Vietnam certified 20252 by British Standards Institute

Marketing Research Association, USA

Page 2: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Market research top-line Feb. 2012

HCM HA NOI DA NANG

Pregnant woman: Activities, behavior & shopping habit during her pregnancy

THEME:

Page 3: Nghiên cứu hành vi của phụ nữ có thai 02/2012

About:

Viettrack is a monthly consumer research report of FTA Research & Consultant, aims to deliver opinions, evaluations and perceptions of consumers about various topics including economic situation, new trends, products & services etc.

We do hope that Viettrack could help producers and marketers feel the breath of consumers, from which find out the most appropriate way to satisfy the consumers’ needs which is increasingly sophisticated.

Viettrack is done according to ISO 20252:2006, the international quality

standard in market research and ESOMAR code of conduct.

Viettrack - February 2012:

Sampling size : N=300;

HCM = HN = DN = 100

Sex: Female

Pregnant woman

Economic class: ABCD

Age: 25 - 35

Page 4: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Shopping

Eat and drink/nutrition

Entertainment and seeking information

CONTENTS

Page 5: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Shopping

Eat and drink/nutrition

Entertainment and seeking information

CONTENTS

Page 6: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Shopping - Pregnant dress

Total HCM Hanoi Danang

3 8

7 5

15

90 87

99

84

By myself

Re-use old dress of others

Ask someone to buy orpresented

Most pregnant women often buy pregnant dress for themselves, they rarely re-use old dresses of others or those which are presented, especially in Hanoi.

N=300 N=100 N=100 N=100

%

Page 7: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Shopping place…

Total HCM Hanoi Danang

N=269 N=87 N=99 N=83

Women in 3 cities normally buy pregnant dresses in pregnant fashion shops. Danang people also often buy in the markets

%

92

45

31

19

11

6

5

Pregnant woman fashionShop

Supermarket

Market

Saigonsquare/fashion shopfor many age groups

High-ranking shopping center (Vincom,Parkson,…)

Metro

Online Shopping

76

52

5

20

2

1

100

31

18

22

14

4

5

94

55

74

16

17

12

11

Page 8: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Shopping - Reasonable number of pregnant dress suits

29

14

34 39

37

22

52 35

17

26

13

13

7

18

1

4

9 20

10 10 suits and more

8-9 suits

6-7 suits

4-5 suits

2-3 suits

Total HCM Hanoi Danang

It seems that HCM people are more interested in pregnant fashion than people in Hanoi and Danang. 64% of those who have been asked in HCM claimed that they need at least 6 suits or more.

Whereas most of pregnant women in Hanoi & Danang said that each need only 4-5 suits or less.

N=269 N= 87 N=99 N=83

%

Page 9: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Shopping - Whom to go to shopping with

64

46

41

31

Husband/ my children

Friend

Relative

By myself

74

26

44

9

55

65

24

34

64

43

58

49

Total HCM Hanoi Danang

Normally, they go with their husbands/children or relatives to buy pregnant dresses, especially women in HCM and Danang.

However, women in Hanoi prefer to go with their friends or colleagues

N=269 N= 87 N=99 N=83

%

Page 10: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Shopping - Appropriate time

3

40

55

40

24

48

39

53

53

10 2 6

23 From the 5th month andlater

From the 3rd month to 4thmonth

From the 1st month to 2ndmonth

Before planned pregnancy

Total HCM Hanoi Danang

Pregnant woman normally go to shopping for dresses from the 3rd month or later. HCM people likely to buy sooner (from the 1st month to 2nd month)

N=269 N= 87 N=99 N=83

%

Page 11: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Shopping - Important factors

80

68

52

48

28

23

Fabric material

Design

Color

Price

Brand

Origin

85

78

44

32

32

24

Total HCM Hanoi Danang

88

65

58

39

28

22

64

63

53

75

24

22

Three most important factors when choosing pregnant dresses are fabric materials, design and color.

Danang women pay more attention to the price factor.

N=269 N= 87 N=99 N=83

%

Page 12: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Shopping - Fabric material

Total HCM Hanoi Danang

Cotton fabric that women in 3 cities like the best. Due to differences in the weather, women in HCM prefer soft and cool fabric whereas

thick fabric is preferred in Hanoi. Flax fabric is dominant in Danang than HCM and Hanoi.

N=269 N= 87 N=99 N=83

%

98

82

48

24

24

1

2

97

51

53

84

33

98

61

58

54

28

1

1

Cotton

Flax

Silk

Thick fabric

Jeans

Voiles

Kaky

99

54

74

49

24

2

Page 13: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Reasonable price for a suit of pregnant dress at home is from 100,000 – 200,000 VND, and 300,000– 400,000 per suit for working or going out.

Women in HCM is likely to spend more on pregnant fashion than those in HN and Danang. Nearly

half of women in HCM claimed that price 400,000VND is reasonable for a dress for working or

going out.

Shopping - Reasonable price for a suit

16

57

11

26

28

35

17

5 700,000 and more

601,000 - 700,000

501,000 - 600,000

401,000 - 500,000

301,000 - 400,000

201,000 - 300,000

100,000 - 200,000

Less than 100,000

2

62

31

17

3

33

30

1

10

6 2

18

53

12

28

27

40

15

4 1

28

55

20

17

40

31

7 1

Total

N=269 N= 87 N=99 N=83

HCM Hanoi Danang

Going out

At home

Going out

At home

Going out

At home

Going out

At home

%

Page 14: Nghiên cứu hành vi của phụ nữ có thai 02/2012

75

70

62

60

63

42

27

32

93

92

81

69

60

16

11

12

Shopping - Prepare for her baby

69

64

59

47

46

27

20

16

Blanket/pillow/towel

Clothes

Feeding bottle

Talcum powder

Disposable napkin

Cradle

Stroller

Toy

38

31

34

13

14

24

22

3

Total HCM Hanoi Danang %

During pregnancy, women often prepare blanket/pillow/towel, clothes & feeding bottles for their babies.

Seems that Hanoi and Danang women prepare very well for their baby.

N=300 N= 100 N=100 N=100

Page 15: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Shopping - Where to shop for her baby

60

58

36

15

10

8

4

Supermarket

Children fashion Shop

Market

Saigonsquare/fashionshop for many age…

Metro

High-ranking shopping center …

Online Shopping

51

27

3

13

3

Total HCM Hanoi Danang

64

96

30

15

11

13

3

64

52

75

16

19

8

9

Nearly all pregnant women in HCM go to supermarket to buy necessary things for their coming-babies.

In Hanoi, people prefer to buy in Children Fashion Shops while Danang women take priority to buy things at market.

N=300 N= 100 N=100 N=100

%

Page 16: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Shopping

Eat and drink/nutrition for pregnant women

Entertainment and learn about information

CONTENTS

Page 17: Nghiên cứu hành vi của phụ nữ có thai 02/2012

94

51

12

7

92

6

1

Pregnantmilk

Fresh milk

Powderedmilk

Condensedmilk

Using Use most often

100

54

6

8

100

Milk – type of milk

Total HCM Hanoi Danang

89

68

5

3

88

12

92

35

22

9

89

8

3

Pregnant milk is chosen the most and use most often across the surveyed cities. Besides, they drink fresh milk.

N=248 N= 84 N=73 N=91

%

Page 18: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Milk - Judgment about pregnant milk

45.9

34.5 38.5

63.1

52.8

65.5 60.0

34.5

Completely agree

Agree

Somewhat agree

No comment

Somewhat disagree

Disagree

Completely disagree

Total HCM Hanoi Danang

Mean 6.48

% T2B 99.1

% B2B 0.9

6.65

100

0

6.54

98.5

1.5

6.27

98.8

1.2

N=233 N= 84 N=65 N=84

Most pregnant women at all three cities agree that pregnant milk is good for both pregnant

women and child, additional nutrients need for child development.

%

Page 19: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Milk - Brand awareness

TOTAL HCM HANOI

97

95

83

75

71

67

53

40

16

76

76

47

30

35

26

11

12

2

26

28

15

6

13

6

2

3

Enfa Mama A+

Similac Mom

Anmum

Dumex Mama Gold

Dielac

Friso

XO

Meiji

Nactalia mama

Added awareness Unadded awareness TOM

100

100

98

99

73

67

50

57

29

71

89

49

32

23

23

2

10

23

26

14

8

7

10

2

5

97

95

72

57

62

55

48

37

5

94

83

38

32

49

28

14

23

2

29

35

5

2

18

3

3

3

94

89

77

65

76

77

61

25

13

67

56

51

27

37

27

17

6

4

26

25

23

6

14

5

1

DANANG

In all 3 cities, Enfa Mama A+ and Similac Mom are the two milk brands which have the highest awareness.

N=233 N= 84 N=65 N=84

%

Page 20: Nghiên cứu hành vi của phụ nữ có thai 02/2012

TOTAL HCM HANOI

42

42

23

18

8

8

4

3

1

1

27

27

14

14

6

6

3

0

27

27

14

14

6

6

3

2

Enfa Mama A+

Similac Mom

Dielac

Anmum

Dumex Mama Gold

Friso

Meiji

XO

Ensure mum

Nactalia mama

Nutifood mum

Tried Current use Use most often

37

48

18

21

11

12

5

2

21

25

8

14

8

11

1

21

25

8

14

8

11

62

48

31

6

5

3

5

5

2

32

34

20

5

2

2

3

2

32

32

20

5

2

2

3

3

33

31

21

23

8

7

4

2

1

29

25

14

2

1

27

24

14

21

6

5

DANANG

Enfa Mama A+ and Similac Mom are the most popular brand in the market, followed by Dielac and Anmum. Most pregnant women are using one brand at a time, brand what they are using and use most often are the same.

N=233 N= 84 N=65 N=84

Milk - Brand Usage

%

Page 21: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Milk - Reasons for using most often

Similac Mom Enfa Mama A

62 62

Milk is easy to drink 19 13

Don't feel depressed when drinking 3 5

Providing enough nutrients to help foetus develop 19 29

Providing/ complete DHA 16 16

Providing/ complete Fe 5 13

Providing/ complete Fe, Ca, Axit folic, DHA, Vitamin 11 6

Greasiness is moderate 10 10

Aroma/soft aroma 6 10

Providing nutrients for both mother and baby 18 11

Brand is prestigious 8

Well-known brand 15 8

Easy to find and buy 2 3

Friends/doctor/relative recommend 40 32

Many people use it 3 16

Reasonable price 2 11

Many promotion programme 2

Sample size (N)

Page 22: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Milk - Source of information

Total HCM Hanoi Danang

81

67

66

57

53

38

18

42

12

10

27

6

2

0

Relative/friendrecommendation

Advertising on TV

Displayed at shop

Doctor recommendation

Magazine/newspaper

Internet

Salesperson

Awareness Trust the most

65

60

79

42

56

35

23

18

17

27

26

11

1

89

77

66

62

31

42

8

55

12

25

6

2

89

65

52

68

68

38

23

57

6

1

31

5

Information from relatives/friends are most trusted, next is recommendation from

doctors/nutritional specialists

N=233 N= 84 N=65 N=84

%

Page 23: Nghiên cứu hành vi của phụ nữ có thai 02/2012

76

67

50

35

37

17

5

4

95

89

42

31

9

9

16

5

Nosh - Nosh of pregnant women

90

76

42

31

21

15

14

6

Fruit

yoghurt

Confectionary

Cheese

Homemade dishes: sweetened …

Cereals

Dried fruit

Friench fries

100

72

34

25

18

18

21

7

Total HCM Hanoi Danang

Fruit is the 1st choice of pregnant women for nosh, next is yoghurt.

N=300 N= 100 N=100 N=100

%

Page 24: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Shopping

Eat and drink/nutrition for pregnant women

Entertainment and seeking information

CONTENTS

Page 25: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Total HCM Hanoi Danang

83

72

69

69

63

61

53

16

17

10

20

10

12

5

Watching TV at home

Talking with family

Listen to music

Go shopping

Read/talk/chat in internet

Take a walk

Make a phone

Relax during pregnant Relax frequently

Entertainment

78

68

77

65

62

47

46

24

12

12

18

15

4

7

82

80

54

67

76

76

60

10

22

6

25

9

21

4

88

67

76

74

50

60

52

13

18

11

17

5

12

4

The most popular type of entertainment for pregnant women is watching TV at home, chat with relatives/friends and go shopping.

N=300 N= 100 N=100 N=100

%

Page 26: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Seeking information - Take care for themselves and the babies

Total HCM Hanoi Danang

86

79

68

67

48

22

41

36

6

13

1

3

From experient offriend/relative

Ask doctor's advice

Magazine/newspaper

Internet

Book

Join in courses for pregnantwomen

Sources of information Trust in the most

80

72

70

84

49

20

25

35

6

29

5

87

92

52

66

43

12

36

47

4

9

1

3

92

72

83

51

53

33

62

27

7

1

3

Most pregnant women learn how to care for themselves and babies from their relatives/friend’s experiences as well as the doctor’s advices. In addition, information from magazine/newspaper is also concerned in Danang.

Other sources of information appear to be reference sources.

N=300 N= 100 N=100 N=100

%

Page 27: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Habit - Pregnant women’s habit affect baby’s healthy and intelligence

74

73

71

58

58

42

15

6

Stability mental/happiness

Relaxing

Eat and drink reasonable

Reading book/listen tomusics

Drinking pregnant milk

Exercises

Drink milk

None

63

56

54

64

55

37

16

6

Total HCM Hanoi Danang

84

93

90

50

73

39

9

1

75

69

70

60

45

51

19

12

Most pregnant women in all three cities think that spirit, nutrition and recreation will affect to their coming-baby’s healthy and intelligence

N=300 N= 100 N=100 N=100

%

Page 28: Nghiên cứu hành vi của phụ nữ có thai 02/2012

68

73

57

19

56

25

89

65

29

11

49

41

9

93

24

21

7

86

5

9

83

54

36

6

51

34

14

Public hospital

Private consulting-room

Private hospital

International hospital

Traditional medicinehospital

Go for antenatal Go to most often

Antenatal - Place for antenatal

Total HCM Hanoi Danang

Pregnant women in HCM and HN usually go for antenatal at public hospitals, and this is the place they go to most often.

Whereas pregnant women in Da Nang is often go for antenatal at private consulting-room than other places.

N=300 N= 100 N=100 N=100

%

Page 29: Nghiên cứu hành vi của phụ nữ có thai 02/2012

63

28

3

30

Western medicine

Restorative what made athome

Chinese traditionalmedicine

Don't use restorative

63

14

6

34

79

63

3

1

46

7

0

54

Total HCM

Most pregnant women in Hanoi use restorative during pregnancy, the pregnant women in HCM and Da Nang rarely use, especially in HCM (54% of pregnant women in HCM don’t use those).

Most of pregnant women use western medicine, especially in Hanoi and Danang.

N=300 N= 100 N=100 N=100

Restorative

Hanoi Danang

%

Page 30: Nghiên cứu hành vi của phụ nữ có thai 02/2012

91

69

33

29

27

26

21

20

17

62

18

6

2

2

5

Iron

Calcium

Acid folic

Zinc

Magie

Polyvitamin

Vitamin B6

Vitamin C

Vitamin E

Use during pregnant period Use most often

94

90

32

20

16

28

8

9

6

59

29

4

8

98

17

13

28

17

2

9

2

2

83

7

4

4

83

81

49

40

48

41

48

48

41

51

17

10

2

2

5

Restorative type

Total HCM Hanoi Danang

In which iron supplement is used more and most often, next is calcium

N=188 N= 46 N=79 N=63

%

Page 31: Nghiên cứu hành vi của phụ nữ có thai 02/2012

73

82

70

66

57

5

19

50

8

12

6

5

88

71

61

56

49

3

45

37

5

7

3

3

Doctor

Parent

Relative

Husband

Friend

Myself

Under influence Under the most influence

Influenced information - Source

Total HCM Hanoi Danang

N=188 N=46 N=79 N=63

96

50

41

46

41

75

15

5

4

1

94

81

71

57

50

4

42

46

1

5

2

4

In health care method , pregnant women in HCM usually are under doctor's

influence than others. While pregnant women in Hanoi and Danang are under

parent's influence. Hanoi is mixed between HCM and Danang.

%

Page 32: Nghiên cứu hành vi của phụ nữ có thai 02/2012

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Page 33: Nghiên cứu hành vi của phụ nữ có thai 02/2012

Thank you

Page 34: Nghiên cứu hành vi của phụ nữ có thai 02/2012

The first agency in Vietnam certified 20252 by British Standards Institute

Marketing Research Association, USA