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Serving the needs of older people

Phone (09) 489 4975 | www.ageconcern.org.nzSPRING 2017 QUARTERLY NEWSLETTER

North ShoreAwhina Kaumātua o Te Raki Pae Whenua

Age Concern North Shore

AGE MATTERS

AGE CONCERN | Serving the needs of older people2 3SPRING 2017

Contact InformationPhone: (09) 489 4975Email: [email protected]: 177B Shakespeare Road, Milford, Auckland 0620

OFFICE HOURS9.00am - 4.00pm Monday to Friday

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Keep your independence and freedom with our safe, reliable companion driving service.We can drive and accompany you anywhere:

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• Social outings, meetings, church

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Total Mobility cards accepted and an ACC approved provider.

Bookings are essential – call today and make your next outing a pleasure!

www.drivingmissdaisy.co.nz

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Devonport/Northcote Ph: (09) 486 5074 North Bays Ph: (09) 473 8186Milford Ph: (09) 551 3050Albany Ph: (09) 476 0011Glenfield Ph: (09) 442 4334

Over the years Driving Miss Daisy has built up a reputation for providing a high quality service to senior citizens who no longer drive. They are a regular at retirement villages and rest homes across the country and senior citizen clients form the largest proportion of their client base. But did you know that they also provide our services to younger people who don’t drive?

Some clients have a disability or medical condition which means they can’t drive, however this doesn’t stop them from being very active in other areas of their life; they work in a professional capacity, run businesses, attend school or tertiary education and enjoy socialising with friends. Driving Miss Daisy drives these clients to their place of work or business meetings, assists them to their lectures and social occasions, ensuring they are where they need to be in plenty of time.

They treat every client as an individual, no matter what their personal circumstance. Every client has different needs, and they make sure they discuss this with their clients so that they fully understand them and provide them with the absolute best support and service.

For Driving Miss Daisy, it’s imperative that all their clients are treated with dignity and respect. They are committed to helping their clients get out and about, so they can live life to the full and enjoy every moment.

If you have an activity you would like them to help with please call them today to discuss - they look forward to seeing you soon!

Devonport/Northcote - Shirley Bluett & Marie Green(09) 486 5074 027 224 4423North Bays - Corlize Britz(09) 473 8186 021 473 818 Milford - Alan Jennings (09) 551 3050 021 503 575Albany - Alan Jennings (09) 476 0011 021 503 547Glenfield - Kate Jenkinson (09) 442 4334 021 515 454

Driving Miss Daisy – We are not just for seniors!

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A word from the Executive Officers Desk...

Another AGM is now completed and I would like to thank Stephanie Clare, CEO of ACNZ for attending and being our Guest Speaker.I would also like to congratulate Vaughan Tabuteau who received a certificate to acknowledge the many years of service he has given ACNS.

This year has been marked with consultation and collaboration as we strive to maximize the resources we have to reach as many older people as possible with quality services. Meetings with other Age Concern’s in the Auckland region have resulted in a formal agreement to work towards more operational collaboration and shared activities such as fundraising projects and shared websites.

2016-17 Annual Report Summary of Social Services The Elder Abuse and Neglect Prevention Service continues to be very busy and involves cases that can take many hours of phone work and meetings to arrive at safer outcomes for the older person. An estimated 10% of our older population may be victims of abuse, but much of it is still hidden with nearly 80% perpetrated by family members. Each enquiry needs to be investigated and not all turn out to be abuse or neglect, but fall into a category of general social work and advocacy. This very important aspect of the service is an area to seek more funding for in the future.

The Accredited Visiting Service (AVS) Co-ordinator conducted a service wide client and visitor review in May 2016 in order to obtain accurate numbers of both active clients and visitors.This year has seen a new initiative of three coffee groups established in Takapuna, Glenfield and Milford Malls following an article published in the North Shore Times asking for expressions of interest. It was apparent that there was a need for social interaction outside of the home for potential clients who did not wish to join an existing club but wanted purely friendship and conversation in a small group (6-8 people) in a café setting.

Transport Services - The Van service was discontinued at the end of March 2017 due to decline in patronage. We continue to provide the Volunteer Driving Service for members which enables older people to get to medical and hospital appointments when they have no other help.

AGE CONCERN | Serving the needs of older people4

Disclaimer: The views expressed in this newsletter are not necessarily those of Age Concern North Shore. The inclusion or exclusion of any product does not mean that the publisher or Age Concern advocates or rejects its use.

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Field Officer/Total Mobility/Supportive Services - While predominantly assessing people for Total Mobility applications, the Field Officer also provides help in navigating the Health and Social Services available and linking people to appropriate support and recreational opportunities.There is a great need for more capacity for general social work or a linkage/navigation service role as the 80+ age group is increasingly needing this help. Strategic planning for funding this service is ongoing.

Asian Social/Community Development Services - An Activities Calendar for Chinese Seniors on the North Shore was re-produced and a new resource directory of Chinese Language Service Provision for Older People developed and distributed this year.The Chinese Interest Classes include a Gardening Group which links seven Community Gardens; English Conversation Classes which run weekly with a team of dedicated Kiwi volunteers; a Dancing Group; Singing Group and Art Classes which are all facilitated monthly by Chinese volunteer leaders. A monthly Korean Seniors Support Group was established in February this year. Club Gordon continues to thrive as a small social group for those who are less active, but love musical entertainment and enjoy a chance to meet people. An increase of 2% growth in attendances was noted this year.

Collectively the above services have responded to 6,000 client contacts via case work, matched visitors, home visits and connecting through groups.

Information Services are core services responding to a variety of requests for assistance with housing, transport, health and welfare, social and recreational events. Two key resources - The North Shore Information Directory for Older People and the annual Calendar of Activities continue to be in demand and are well received by members and professionals in the Health and Community areas. Maintaining a public profile and communicating

to the public what we are achieving are important aspects of our accountability and accessibility. Through our Health Promotion website www.agewell.org.nz and Facebook page we have responded to the new social media platforms. The wide distribution of our newsletters by a small team of volunteers and staff to Doctors Surgeries; Rest Homes; Retirement Villages; Community Houses; Libraries; CAB’s and other community sites is the other main vehicle for information on our services.

Our Health Promotion programme aims to provide early intervention skills and knowledge to maintain independence and well-being. A new event this year was the development of the ‘North Shore Age-friendly Business Awards’ with three awards subsequently presented to local businesses. We formed a new partnership with Upper Harbour Local Board to develop an Age Friendly strategy and would be pleased to work with other Local Boards in the same manner.

Information and health promotion activities have had approximately 38,500 contacts with older people through phone calls, social media, dissemination of publications and seminars, talks and workshops.

I am privileged to lead the operations of such a professional and passionate team and I acknowledge them with thanks for their service. The volunteer time that our Board donates under the leadership of Mary Gray is a valued asset for our organisation. Their combined skills and stewardship ensure that ACNS remains relevant for older people’s needs on the North Shore. To all our volunteers, our funders, members and other donors, I extend our heartfelt thanks. Without your support we could not provide the work we do every day.

Janferie Bryce-ChapmanExecutive Officer

Go to www.facebook.com/ageconns/ to follow us on Facebook.


CONSIDERING A LIFESTYLE CHANGE BUT DON’T KNOW

WHERE TO START OR WHO TO ASK?Know your options

Make informed decisions

When you speak to Grant Haworth you can be confident that he understands your situation.

He has several years’ specialised experience and in-depth

knowledge from working within the Retirement industry.

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for you and your family, Auckland wide.

Phone Grant Haworth today for a free and confidential consultation.

Grant HaworthM: 021 194 4095E: [email protected]

A welcome arrival with a special interest in the challenges of retirement livingGrant Haworth has returned to Real Estate in Auckland after several years working as a Sales Consultant in Melbourne’s Retirement sector where he developed the specialist skills and empathy which led to him being acknowledged by the industry as an expert in this field. What Grant brings to the table is his expertise, knowledge and genuine passion on how to transition from your current home, the options that are available, and who to talk to. This step by step guidance allows you to make your own fully informed decisions. He often encounters people making retirement living decisions based on the perception of others which is not what making informed decisions is about. Grant understands and appreciates the magnitude of these decisions, and that early professional consultation and guidance can enrich your quality of life. What colleagues say about Grant:“Grant has a wonderful manner with clients and was a highly valued member of every village he worked in. Grant gives 100% all the time.” Louisa Dalley, Regional Sales Manager, Stockland Retirement Living“Being a family owned business established in 1923, Barfoot & Thompson have had the pleasure of helping generations of people and families move home. Having Grant re- join our team with his unique skill set and an understanding of how to provide guidance to the maturing population is fantastic and something I am sure will be highly valued by many.” Pete Taylor, Branch Manager, Barfoot & Thompson Birkenhead

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Chairperson’s Report for Year Ended March 2017The decision taken last year not to proceed with the ACNZ proposal to form one national Age Concern organisation has provided the context for developments for Age Concern North Shore over this past year.

We had supported the move to a larger organisation partly because of the messages coming from central Government that they would like to see greater consistency of service delivery and reporting that a national organisation would be better placed to deliver. As a result of this, we supported an Auckland regional application for Ministry of Social Development funding for our Elder Abuse services. This application was successful and we are currently in the process of setting up a regional structure to oversee a regional roll out of funding for the Elder Abuse services. Our regional contract covers south, central and west Auckland Age Concerns, a Pacific Island Elder service provider and an Asian Elder service provider as well as ourselves.

Funding is weighted in favour of lower socio-economic regions and as a result we have had our funding allocation for next year slightly reduced. We expect to make up this deficit through additional fundraising.The other major move currently under way is towards the coming together of all the Auckland Age Concerns

to work towards a system of combined service delivery. The three Auckland Age Concern’s are currently in the process of signing a ‘Memorandum of Understanding’ to design and implement a joint approach in delivery of a range of services to Older People. Our joint Elder Abuse service contract and delivery will provide us with an example of this concept in practice, as we move further down this track. We will retain our discrete organisations which will be a safeguard to ensure that these moves work to support the positive and professional services which we currently provide to our North Shore community of older people.

Janferié and I attended the national conference of Age Concern in Wellington in March which I found a stimulating and informative experience. As well as an excellent programme of keynote speakers and workshops, it provided a valuable opportunity to learn how other Age Concerns operate and what their concerns and challenges are. Similarly, attendance at a regional network meeting of Age Concerns from Kaitaia to Auckland brought up the contrasts and similarities of service issues for rural and urban services.

Our services have continued much as in the past, aside from some minor changes. We have closed our van service recently in response to a fall-off in demand. On the other hand, coffee groups in Malls are a recent new initiative which is proving very popular.


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I would like to thank all of those who have contributed to the work of Age Concern North Shore over the past year. Janferié and her very able staff are at the heart of our service delivery.However the services delivered by our volunteer force also makes a huge contribution. The Visiting Service volunteers, the Club Gordon and Asian group programmes and more recently our shopping mall coffee groups are all valuable services that depend on our volunteers for their success. Our Board and Trust Board members are other volunteers vital to maintaining a vibrant organisation. Finally, our financial supporters including you as members provide funding, the lifeblood of our organisation.

A very big-thank you to everyone who has contributed to our past year of successful service to the older people of the North Shore.

Mary GrayChairperson

Long Service CertificateCongratulations to Vaughan Tabuteau, who was presented with a certificate during the AGM from Neil Murray, Chair of the ACNS Charitable Trust. Vaughan is a long term volunteer, serving as a facilitator for the Safe with Age programme before being elected to the Board in 2010, acting as Treasurer and Chair. In 2015 he became a Trustee of the ACNS Charitable Trust. Vaughan was also a former staff member, co-ordinating the Health Promotion programme and later a bequest programme for the Trust.This was a very well deserved award.

Elder Abuse Awareness WeekOur Elder Abuse Response Co-ordinator Alison Bravenboer, spearheaded a very successful World Elder Abuse Awareness Day campaign, which included a colourful and informative stall at Milford Shopping Centre. She was supported by other staff.

Good in the HoodA very big thank you goes out to all those who supported us during the recent Z Energy Milford ‘Good in the Hood’ Campaign. We received a cheque for $1085.00 which will go towards providing services for older people on the North Shore.

Danielle Grant – Kaipatiki Local Board Chair and Janferié with ‘Cheque’.

Hon Maggie Barry ONZM, Minister of Office for Seniors held a World Elder Abuse Day seminar in Takapuna. She is pictured here with Nanette Nathoo, a Super Senior Champion and Janferié.

AVS Co-ordinator Kathryn McMahon with EA Co-ordinator Alison Bravenboer at Milford Mall.


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100% “Maree was professional, very friendly, extremely helpful and always went the extra mile. Maree suggested we paint the inside of the house, change the lightshades, remove all our furniture and hire ‘staged’ furniture, at the time I thought this ridiculous! However, upon seeing the transformation and the value it added to our property - it proved to be the right decision!” - Martin & Kate, Glenfield

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Walker for saleExcellent condition. $50.00

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Available for a donation.Please contact the Age Concern Office 489 4975.

Sleeplessness & Stress WorkshopThis free workshop is designed for older people who suffer from not having enough good quality sleep or having to deal with negative stress in their lives or both! It will offer positive strategies and suggestions for improving your hours of quality sleep and coping with stress.

Date: Thursday 7th SeptemberTime: 10.00am - 12.30pm (with break for morning tea)Venue: Tui Room, Glenfield Salvation Army Corps,430 Glenfield Road (Cnr Glenfield & Kaipatiki Road’s)Parking: Free onsite parking

Facilitated by: Katie Rom (BSc Hons Health Promotion), Age Concern North Shore

To book your place, please phone Age Concern North Shore on: 489 4975 or email Katie at: [email protected]

Bookings must be received: Monday 5th September

100th BirthdayThe AVS Service and Club Gordon were delighted to join together to help celebrate Christina Buckler’s 100th Birthday. Christina has been a long-time member of Club Gordon and fellow members were very pleased to be able to share this special moment with her. Club Gordon arranged for children from St Joseph’s School to entertain and sing her a special Happy Birthday. Christina is also a client of the Volunteer Visiting Service and her visitor Gill Brown was pleased to join in some of her celebrations.The Good Bitches Bakery made a very special cake that was loved by all.

Positive Steps To Staying Safe on Your Feet

A FREE programme for older people to:

Help retain independence

Help maintain health and well being

Provide information and active participation

Consists of four 2½ hour sessions with morning tea included

Next programme to be held: Dates: Tuesdays 5th, 12th, 19th & 26th September

Time: 10.00am - 12.30pm

Venue: St Peter’s Anglican Church Lounge, 11 Killarney St, Takapuna

(Opposite Bruce Mason Centre)

Parking: At front and rear of Church

Contact: Age Concern North Shore on 489 4975

Registration is essential to secure your place

Attendance is required at all four sessions


Are you an older person caring for your partner, family member or friend?Older carers have unique needs. Often they are caring for more than one person whilst also managing their own health needs. Carers New Zealand have published a new booklet ‘Are you an older person caring for your partner, family member or friend?’ with the aim of providing support to this ever growing group of carers. If you would like a copy you can download from www.agewell.org.nz or receive a hard copy by emailing: [email protected] or phoning 0800 777 797.

Dees Social Group Is a small relaxed group for seniors living in the community with dementia. It meets weekly and activities include board games, bingo, singing, quizzes, light exercise indoor bowls. It will help increase confidence with meeting new people.They meet at two locations on the North Shore:• Mairangi Bay Presbyterian Church, 10 Penzance Road, Mairangi Bay. Thursday’s, 10.00am - 2.00pm• Takapuna Presbyterian Church, 2 The Terrace, Takapuna. Monday’s, 10.30am - 2.30pm

Call in for a cup of tea and see what they do.Please call Margaret Pont on (09) 489 3176 or 027 225 8893 or Stewart Milne on 027 293 8499.

COMMUNITY NOTICE BOARD

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Staying at home in your lateryears is now an affordable and safe option thanks to the care and support Care on Call provides.

From a couple of hours of help around the home per week to full time care Care on Call has experienced, trained and thoroughly screened carers available to cater to your unique needs.

Please call us or visit our website for more information.

[email protected]

www.careoncall.co.nz0800 99 00 11

Coping with Cancer - Free Tips and Tools Glenfield Community Centre, Corner Glenfield Road and Bentley Avenue, GlenfieldWednesdays, 10.00am - 11.30am. August 30; September 27; October 25; November 29.Talks for adults with cancer and their supporters, run by experienced Cancer Society psychologists and nurses.These educational programmes provide an opportunity for people with cancer and those supporting them to meet others and learn strategies for coping with cancer.Sessions include: managing stress; getting the help you need; sleep and relaxation; support for supporters.Come along with a supporter or on your own - there is no need to book.To find out more or learn about the other ways Cancer Society can help you, call the free cancer helpline on 0800 CANCER (0800 226 237).

Dementia Information and Support The Memory Shop, 84 Mokoia Road, Birkenhead, Auckland.Tuesday’s 10.30am - 12noon. 12 September; 10 October; 14 November.To provide advice and support, one of Dementia

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Auckland’s experienced specialist dementia key-workers will be based at the Memory Shop. Come and gain advice both around preventing dementia and around supporting someone with dementia.The specialist dementia key workers will be able to answer the community’s questions, give out information, and generally support anyone who may be unsure about dementia, how it can be prevented, and what kind of support is needed for those who have it and their families and friends.

Glaucoma New Zealand Public MeetingFairway Lodge, 7 Argus Place, Glenfield.Saturday 16 September, 10.00am - 11.30am.All welcome.

Thinking of living in a Retirement VillageNorth Harbour Hockey Stadium, Albany.Thursday 9 November, 10.30am.Phone 0800 268 269 to register.

NZ Burlesque FestivalThe Vic Cinema Cafe Theatre, 48-56 Victoria Road, Devonport, Auckland.Thursday 24 August 2017 - Saturday 26 August 2017 To book phone 0800 289 849.

Meals made from scratch as you would in your own home, ready to heat in your oven or microwave.

For information or menus please call Kate

Phone: (09) 948 9101 or Email: [email protected]

North Shore Based

QUALITY PREMIUM PREPARED MEALS SOUPS AND DESSERTS

Totara ClubTotara Club is a service delivered by Equip Mental Health Services and funded by WDHB and was established to provide an opportunity for people living with a diagnosis of early to moderate dementia to come together and spend time in a safe supportive environment. This can help to maintain and improve their social, cognitive, physical, spiritual and cultural wellbeing, in an interactive programme of choice and ability.

While giving Club Members the opportunity to share company and interests, this time can also provide carers time to pursue their own interests or activities or just to have a rest.

Totara Club is open Monday to Friday 10.00am – 3.00pm. Morning tea, lunch and afternoon tea is provided.

No day is a typical day, but they do endeavour to establish a routine of ‘sameness’ as most people seem to work well with consistency. Personal care plans and goal settings are maintained for each person with input from the member and their family/whanau.

For information regarding eligibility and funding options please contact Gael Ansell (09) 477 2637.


When you need us, we’ll help you say goodbye, the way you want to.

Here for North Shore families since 1933

We can even help you plan ahead.

The 2017 Age-friendly Business AwardsAll nominations will go into a draw to win a $50.00 supermarket voucher.

Age Concern North Shore is committed to encouraging businesses/organisations to strive to provide respectful, positive and easy to navigate experiences and services to older people. As part of this, we are inviting older people from the North Shore community to nominate a business for a 2017 Age-friendly Business Award.

To be nominated for an award, the business may demonstrate some of the following: • Be accessible for people of different physical abilities e.g. walker access• Be respectful of your needs e.g. provides extra help if required• Avoids a patronising manner

• Has clear communication e.g. easy to read signage and written material

Nominations can only be submitted by those aged 65 years or older and who reside on Auckland’s North Shore; you may not nominate any business if you are related to or associated with any of its staff and offering a discount (e.g. to SuperGold Card holders), or running a business catering to older people would not, on its own, be considered sufficient evidence for a nomination. Please find the Nomination Form on page 15.

Part of our commitment to encouraging business/organisation to be age-friendly is to provide them with information and a check list so that they can self-audit their ‘age-friendly’ status. Therefore, we invite local businesses to contact Age Concern North Shore to arrange to be sent this information.

North ShoreAwhina Kaumātua o Te Raki Pae Whenua

Age Concern North Shore 2017 Age-Friendly Business Awards

This form can be completed by you or your chosen representative and must be received by Age Concern North Shore by 4.00pm, Monday 18th September.

1. Your details

Name: ______________________________________________________________________________

Phone Number: _______________________________________________________________________

Email Address: ________________________________________________________________________I am 65 years of age or over and live on the North Shore o

2. Name of business/organisation being nominated

Name: _______________________________________________________________________________

Branch location: _______________________________________________________________________

_____________________________________________________________________________________

3. Why do you feel that this business/organisation is worthy of a nomination – what made the interaction stand out as being ‘age friendly’. For example, ‘Age-friendly’ could mean that they may demonstrate some of the following: be accessible for people of different physical abilities; be respectful of your needs; avoids a patronising manner and has clear communication. Please give specific examples (continue on a separate sheet if needed).

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

4. Was this interaction: One off o Regular oI understand that Age Concern North Shore might wish to use details from my nomination for promotional purposes. If you don’t wish your name to be associated with any promotional material, please tick here o(otherwise you are agreeing that your name and details from this nomination form may be used)


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Could you get a better deal from your power company?There are more electricity retailers offering more deals than ever - but that can make things confusing.

Fortunately there’s one easy, two-minute check you can do to see if there might be a better deal out there.

A quick visit to www.whatsmynumber.org.nz will tell you if there’s savings to be had.

It’s a free, independent website that compares the electricity prices available in your area and lets you know what your potential savings are.

If you don’t have access to the internet Citizens Advice can help you run the check, or you could do it with your family - and get them to check too.

Even if you’re happy with your current company you might learn something to help you have a chat with them about improving their deal.

You could also ask them about different plans and payment options they offer.

Well-installed insulation is always the top priority for a warmer, healthier home. Get your insulation checked to make sure it is up to scratch – free phone ENERGYWISE on 0800 749 782 or visit www.energywise.govt.nz for information about subsidies and funding options.

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AVS UpdateBy now you should have received your new ROV forms for the current period of 1 June - 30 September. If you haven’t received it either by email or post could you kindly contact either Kathryn on 929 2307 or Delia on 929 2310 and we will either email or post one out to you. We have had a record number of ROV forms returned this quarter which is greatly appreciated. We also love reading your comments about the type of things you do with your client during your visits, and the mutual satisfaction that seems to come for both visitor and client from the visits.

We currently have a surplus of visitors available in the East Coast Bays, Glenfield and Albany areas so if you know of an older adult who may be lonely and interested in a weekly visitor for companionship please do not hesitate to contact either Kathryn or Delia.

Lastly a visitor comment from an ROV form.

The client – ‘M’ wakes up and thinks “Goody - its Tuesday!”- ‘Y’ will be coming to visit me today”.

And THAT is why the Visiting service is so important.

Regards

Kathryn McMahon

We have had a very special two months with three 90th birthdays to celebrate. Thank you as always to Good Bitches Bakery for the amazing birthday cakes they make.

Mavis McAven with volunteer visitor Val Sutcliffe

90th Birthdays

Phyllis Paltridge with volunteer visitor Alison Ogg

Olive Munro with volunteer visitor Shirley-Anne NessDid you know...• Honey is the only natural food which never spoils• About 90% of the worlds population kisses • A giraffe can clean its ears with its 21 inch tongue• Koalas sleep around 18 hours a day • Your foot has 26 bones in it• All the blinking in one day equates to having your eyes closed for 30 minutes• The average human brain contains around 78% water


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Phone: 0275 172 347Email: [email protected]

Arthritis pain relief that “works within minutes”

Natural Harmony Body and Joint Rub is an amazing product with so many uses and benefitsAfter launching this exciting product last year we have had huge success. The All Natural Harmony Body & Joint Rub for all manner of aches and pains including various forms of arthritis, fibromyalgia, psoriasis, cryps and eczema. Since then folks who have tried the rub have been recommending it to family, friends and work colleagues. Some of which have recommended it to their relatives in other parts of NZ - for 5 star testimonials visit our website www.florentinegold.co.nz

You can purchase this online, by visiting our website or email us at [email protected]

Made with all natural mineral crystal salts and essential oils. Excellent for sensitive skin, No harmful additives.Contains Omega 3 and Omega 6 and all it’s benefits. Easy absorption, Non greasy, Biodegradable, Ozone friendly. Not tested on animals.

Since May 2012, Age Concern North Shore has run an English Conversation group for Chinese Senior Citizens 60 years of age and over, with a view to promoting positive ageing through socialisation and the gaining of English conversation skills. The group meets every Wednesday 10.00am-11.45am during term time at the Positive Ageing Centre, The Strand, Takapuna (upstairs, next to Takapuna Library). Volunteer tutors assist groups of participants to learn through simple speaking activities.Our pool of dedicated volunteer tutors needs refreshing! Tutors can be native English speakers or bi-lingual. Previous ESOL or similar teaching experience can be helpful but is not necessary. All we ask for is an interest in helping others and a friendly, relaxed attitude. This is not a formal English class. Our group of wonderful Chinese Senior Citizens have a range of English speaking abilities from complete beginners to advanced speakers who come along just to enjoy a bit of English conversation. The number attending each week ranges from 30 to 50. Worksheets are provided as a guide for tutors. Ennis, one of the tutors says “If any one feels they would like to help - come along to the class on Wednesday. This begins at 10.00am and ends at 11.45am with generous coffee break. We, that help, are a very friendly crowd, enjoy an end of term lunch and you will soon learn how to help with language

New volunteers needed difficulties to be best of your ability. Give it a try. (No charge)!!!”The volunteers who run the classes are very much appreciated by the Chinese participants who attend. “Teacher Ms Helen, Ms Lindsay and all teachers are volunteers, they teach English hard for us to improve our English level, week by week, month by month, year by year. They have family, children and a lot of work to do theirself. They have noble soul and they are angel. I must say ‘I learn from you! I respect you! I love you” – from a very grateful student, Zhao. If you think this might be for you, we’d love to hear from you. For more information please contact: Renata - Phone: 022 694 2590 or Email: [email protected] Alternatively, just turn up on a Wednesday morning and ask for Renata or Helen. “Learning has no age boundary...Our Chinese Senior learners in our weekly English conversation group are showcasing this spirit”.

Te Hokinga ā WairuaEnd of Life ServiceDo your loved ones know your end of life preferences and wishes?There are lots of things to think about and it’s a good idea to have conversations with family and whānau about what you want to happen after you die. You can use Te Hokinga ā Wairua - End of Life Service to create your own plan.

It is especially important to ensure that before you die, someone, (family/whānau/friend) is aware of how to quickly and easily locate the documents that will help them to settle your affairs. Some of the documents you might wish to make readily available are: • a copy of your Will • any instructions about the distribution of personal belongings not covered in the Will • your birth/marriage certificate • a list, including contact details, of organisations and people to notify • instructions on where all your property and investments are and who to contact about them • information about any online accounts you have (e.g. social media accounts) which you want shut down when you die• details of your insurance policies • important documents such as land titles and mortgage agreements • any other documents that may be important to your family eg the original manuscript of a book you have written • any wishes relating to funeral arrangements e.g. contact details for friends; care of your body; burial/cremation; donating of your organs It is important to remember that this is a difficult time for your family/whānau/friends and that ensuring this information is available can help to ease the burden left on them.For more information visit: www.endoflife.services.govt.nz


www.movingmadeeasy.co.nz

A North Shore family business

DECLUTTERING? DOWNSIZING? MOVING?

Call to arrange your free initial consultation:Ph: (09) 489 5024 or 021 0854 5339Email: [email protected]

WE CAN HELP

Moving Made Easy is proud to be a local North Shore family business that operates at the highest ethical level.

Brynyce, Tom and the Team will help you to declutter, reorganise and/or relocate.

• Decluttering your home?• Need help planning where to go?• Preparing your house for sale?• Packing, moving and unpacking?• Positioning of your belongings?

Whatever you need doing we can make it happen.

We have over 40 years of experience within this field, so give us a call today to arrange your free consultation.

www.bloomhearing.co.nz

FREE HEARING HEALTH CHECK& 7 DAY FREE TRIALCall us or visit www.bloomhearing.co.nz to book a free appointment.

Come in today for your

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Club GordonJoin Now

for fun, laughter, companionship and

entertainmentMorning Tea and Light Lunch

Transport ProvidedWednesdays (during term time)

For more information contact:Age Concern North Shore

Phone: 489 4975Email: [email protected]

Thank you to Devonport/Takapuna for their support of Club Gordon

Club Gordon (formerly the Prescott Club) is an initiative of Age Concern North Shore

Age Concern New Zealand (ACNZ) is backing a new Elder Abuse Response Service launched on 1 July by the Hon Maggie Barry ONZM, Minister of Office for Seniors.“We fully support the increased investment in a new Elder Abuse Response Service (EARS) to cover the whole of New Zealand,” says Stephanie Clare, Chief Executive, ACNZ.“It is critical that we help older New Zealanders live a life free from harm.”ACNZ are leaders in Elder Abuse and Neglect Prevention and know the need will only increase as our older population grows and as we all age.“It’s not acceptable to have old older population living in fear and Age Concerns are here to help” It is estimated that in New Zealand 70,000 people over 65 are abused each year and that ACNZ statistics show that 75% of alleged abusers are family members.

New Service for Elder Abuse Response

Age Concerns provides support and aftercare through social connection programmes that are vital to the recovery and rebuilding of self-esteem of those who have suffered abuse, lost trust or become isolated.“We know that we are well positioned to offer these vital services and able to link with other agencies to help any older person” Part of EARS will be a free and confidential 24/7 helpline, 0800 3266 865 (0800 EA NOT OK). Registered nurses will listen and advise anyone who needs information or support about elder abuse - whether they are the victim or someone who’s concerned it might be happening to a friend or family member. Callers will then be referred to local elder abuse services to get the help they need.The Office for Seniors will take over the Elder Abuse prevention and education role from ACNZ. Age Concern North Shore continues to be an Elder Abuse Response Service provider. If you have any concerns please contact us on 489 4975 or call Alison Bravenboer phone 929 2309 or Jane Lai 929 2311.

Stars Can’t Shine Without Darkness


APPLICATION FOR NEW MEMBERSHIPI/We would like to become a memberq Group/Full Membership q Individual/Couple Associate Membership

$35.00 (voting rights/subscription)$18.00 (no voting rights/donation)

q Mr q Mrs q Ms q Dr Other:....................................................

Name: ................................................................................................................................................................

Address: .............................................................................................................................................................

................................................................................................................ Postcode: ..........................................

Phone: .................................................................................................. Email: .................................................

q I/We would like to include a donation of $_______________________ (Donations of $5.00 or more are tax deductible) Charities Commission Number CC10946

Full details regarding membership fees, group membership entitlement, voting rights and the making of bequests can be obtained from the office.

Method of payment: q Cheque (Made payable to Age Concern North Shore) Internet banking: ASB 123026-0005671-00 (Please use your name as reference and ensure you return this form so that we can process your membership).

DO NOT USE THIS FORM TO RENEW YOUR MEMBERSHIP

WIN a double pass to the Fabulous 50’s show by simply filling in the details below and posting to Pukeko Print & Design, 927 Cameron Road, Gate Pa, Tauranga 3112, by the 25 September to go into the draw.

Name___________________________Phone Number__________________Alternatively email your details to: [email protected] and quote ACNS 3/17

Concert in Mairangi Bay4 October 2017, 11am

P: 0508 266 237 (toll free) E: [email protected] W: www.daytimeconcerts.co.nz

WINFreedom Drivers provide transport and assistance with:

We aim to make each outing affordable,

enjoyable and stress free, by offering a ready

smile, a kind heart and the best experience

possible for you or your loved one. Freedom

driving companions can assist with single trips

or make themselves available on a regular

basis.

Milford, Takapuna, Northern East Coast Bays, Albany, GlenfieldAndrew Palmer, Phone 489 9228 or 021 029 92627

Email: [email protected] www.freedomdrivers.co.nz or www.facebook.com/freedomdrivers

Eftpos Available

There when you need us!

Hospital visits

Care for elderly relatives

Medical appointments

Shopping visits

Special outings

Childrens safe travel

Total Mobility Approved Providers

INTRODUCING OUR MOBILITY VEHICLE SERVICE

™Elderly Assist LtdOur specialities include:• Preparing your home for sale• Downsizing and Decluttering• Packing and Moving• Unpacking and layout assistance• Assistance with the sale of

furniture and belongings• Estate dispersal

Call us for a free, no obligationinitial consultation

Janice WillisPhone: 0800 839 874

www.elderlyassist.co.nz6231277AC

Sender:Age Concern North Shore177B Shakespeare RoadMilford,Auckland 0620

Bring this coupon to get15% discount fromyour denture cost.(Expires 31 November 2017)

Grant HaworthResidential Sales and Retirement Transitions

north shore awhina kaumātua o te raki pae whenua age ... › wordpress › wp...2 age concern |...

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