ns1000 v3.0 - other features -
DESCRIPTION
NS1000 V3.0 - Other features -. Rev1.1 08 Aug., 2013. Table of Contents. 1. Overview 2. Features 3. How to program. Chapter 1 Overview. 1. Overview. KX-NS1000 V3.0 also supports the following features. Integrated IP trace tool Full Call Log for Extension calls on PT - PowerPoint PPT PresentationTRANSCRIPT
NS1000 V3.0- Other features -
Rev1.1 08 Aug., 2013
2
Table of Contents
1. Overview
2. Features
3. How to program
33
Chapter 1
Overview
4
1. Overview
Integrated IP trace tool Full Call Log for Extension calls on PT Own Extension Directory for each Tenant P2P connection between IP-Trunk and IP-PT T.38 support for Extension side E-mail notification with TLS/SSL Backup Master Mode / Isolated Mode indication on phone Conference Group Call Enhancement New Activation Key Same Enhancement as TDE/NCP
KX-NS1000 V3.0 also supports the following features.
55
Chapter 2
Features
66
2-1 Integrated IP trace tool
Current NS1000, TDE series and NCP series provides binary trace data file saved in memory as PRTSIPC file for SIP information and PRTH323 file for H.323 information.So they can’t be readable besides our engineer.New Off-line Web MC will convert IP trace file to pcap file as wireshark file format.Then these information will be readable for everyone.
PRTSIPC file
PRTH323 file
Convert tool in NS1000Off-line Web MC
PRTSIPC_
cap.pcap
PRTH323 _cap.pcap
Wireshark
For Easy trouble shooting, SIP and H323 trace will be visible by using Wireshark.
You don’t need to visit site to get trace for initial investigation
- Trace Data will be collected per system (not per slot/port)
- 600 trace data are recorded (1500 bytes / 1trace data)
- Trace Data format that is produced by NS different since V3. This means that trace data from V2 or V1 can’t be converted by this tool.
2. Features
77
<Dial using Log>0/9-0987654321
7-80-101 105
102
HQ7-81
101 102 105
2-2 Full Call Log for Extension calls on PT
Ext call need to record into the outgoing call log same like CO call.
Outgoing call logTarget call : CO/Tie/Ext (Refer to the following condition)The number of record : The number of record for each extension (1-100)Display : Only dial (Name is not displayed) Register for speed dial : Only CO call / TIE call
Especially big enterprise customer would like to log call from/to other EXT thus their office size is quite big.
Outgoing Call Log -5000 records for PT per system
*System Base setting (Entire One-look )
2. Features
88
<Call back using Log>0/9-0987654321
7-80-101102
HQ7-81
101 102
IP NetworkBranch
7-80
101
Public Telephone Network
09-8765-4321
Ext call need to record into the incoming call log same like CO call. Incoming call logTarget call : CO/Tie/Ext The number of record : The number for each extension (1-100) The number for ICDG (1-100)Display : Dial and nameRegister for speed dial : Only CO call / TIE call
Number of Incoming Call Log -10,000 records for PT per system
2. Features
2-2 Full Call Log for Extension calls on PT
*System Base (Entire One-look )
99
2-3 Own EXT Directory for each Tenant
AdrianAlfredAmandaAngelicaBillVIEW EXIT PREV NEXT
AdrianAlfredCharlesClinton DouglasVIEW EXIT PREV NEXT
<Before spec change>All extension number that is in the system is shown on extension directory.
<After spec change>Extension number that belong to only own tenant is shown on extension directory.
Note1) If tenant operator is not in same tenant then the operator will not be shown in Extension Directory. This situation is same for System operator.Note2) PS contact list does not support this function.
To restrict for showing Extension Directory of other company under same PBX is required.(System Speed dial already has been restricted for other tenants at current version)
2. Features
Amanda, Angelica and Bill is other Tenant member
1010
Supported P2P connection type
1) IP Extension – IP Extension (Already support from Ver.1) 2) SIP Trunk –IP Extension (New)
ITSP
SIP/MGCP signaling
Peer to Peer connection
2. Features
2-4 P2P connection between IP-Trunk and IP-PT
SIP signaling
1111
Available media type on P2P connection.
2. Features
2-4 P2P connection between IP-Trunk and IP-PT
Type of mediaType of P2P connection
AUDIO VIDEO DATA * Others
IP-Extension – IP Extension Yes Yes Yes No
IP-Extension – SIP Trunk Yes Yes Yes No
* Only support T.38 FAX
1212
IP Extension IP Trunk
NT500Series*
NT300series
UT series
3rd party SIP phone
SIP Trunk
H.323 Trunk
NT500 series* Yes Yes Yes Yes Yes No
NT300 series Yes Yes Yes Yes No No
UT series Yes Yes Yes Yes Yes No
3rd party SIP phone Yes Yes Yes Yes Yes No
SIP Trunk Yes No Yes Yes No No
H.323 Trunk No No No No No No
Support IP-Trunk and IP telephone by P2P connection
Following is combination table for P2P connection
* Firmware upgrade is required for NT543/546/560.
2. Features
2-4 P2P connection between IP-Trunk and IP-PT
1313
T.38 protocol is supported at Extension communication.
Voice to T.38 media transition available. But noT.38 to Voice.
2. Features
2-5 T.38 support for Extension side
1414
Supported SMTP over TLS functionFollowing table shows what type of TLS/SSL is for SMTP.
Type of TLS/SLS MPR Ver.1,2 MPR Ver.3
SMTPover SSL No No
STARTTLSYes(Limited support
G-Mail only)Yes
2. Features
2-6 E-mail notification with TLS
E-mail accounts of MS-exchange and Hotmail can be used by this enhancement.
1515
2. Features
2-7 Backup Master Mode / Isolated Mode indication on phone
System Alarm Button EnhancementSystem Alarm Button can show status of either Backup Master Mode or Isolated Mode on the PT phones.
LED status RemarksMaster (Normal) Mode OffBackup Master Mode Red OnIsolated Mode Red On
Condition)• Current mode (whether Backup Master Mode or Isolated Mode) can be indicated
on LCD of the phone by pressing the key while Red ON. The key work as System Alarm key so if there is/are more error then showing those error by pressing the key again.
• Backup Master Mode indication: Phones under Backup Master and Slaves which are controlled by Backup Master.• Isolated Mode indication: Phones under Isolated Slave unit.
Note)• NT and DT can assign System Alarm Key on their FF keys. UT, UDT and TCA do not support this feature.
1616
2. Features
2-8 Conference Group Call Enhancement
Built-in function (V3.0 Enhancement)
Conference Bridge Solution
Panasonic provides Conference Group Call solution as Panasonic solution lineup. You can offer suitable solution according to the customer’s requirements.
Capacity (Participants)
Fu
nctio
nality
(Sc
ree
n/R
ep
ortin
g fle
xib
ility, Ag
en
t to
ol)
- Up to 32 conference call
- Scheduled Dial-out (Up to 96)
- Scheduled Meet-me conference (Up to 96)
Participants
- Initiator calls participants one by one in order.
- Initiator calls a conference group.
Participants access the conference with conference
room No. and PIN No.
Initiator
InitiatorCA ModuleAppliance
CA Module Screen
Dial-out
Meet-me
CA Module automatically calls participants at onceaccording to the schedule.
* By using CA (CA Pro, CA Operator Console, CA Supervisor), initiator can call up to 31 participants
at once from CA Screen. However, up to 8 parties can speak at same time as same as current (till Ver2) specification.
1717
2. Features
2-8 Conference Group Call Enhancement
Up to 32 parties can speak at same time in the conference group call.
Extension Trunk
IP -PT SLT DPT PS SIP/H.323 Analogue ISDN
Initiator Yes Yes Yes Yes No No No
Attendee Yes Yes Yes Yes Yes Yes Yes
Note) CA does not support this function. In other word when CA initiates the conference group call, up to 8 parties can speak at same time as same as current (till Ver2) specification.
Built-in Conference Group Call Enhancement (V3.0 enhancement)
1818
New Activation Key for new features.
2-9 New Activation Key
Model Name Feature Maximum No Description
KX-NSF201Call centerFeatureEnhancement
1Built-in ACD Report, Announcement ofwaiting number for queuing
Centralized Activation Key
Model Name Feature Maximum No Description
KX-NSN101 Built-in Router 1 Activate Router function
KX-NSN216IPsec (VPN)(16sessions)
2Activate 16 sessions of IP-VPN (IPsec) forBuilt-in Router
Distributed Activation Key
Note) Above features can be used as free trial for 60days after activate these AK in Activate Pre-Installed Activation Keys menu.
2. Features
1919
New Activation Key for IP phone capacity expansion type.
2-9 New Activation Key
Model Name Feature Maximum No Description
KX-NSX910Expansion AKfrom NSM005
1 IP phone Capacity is increased to 100ports
KX-NSX930Expansion AKfrom NSM010
1 IP phone Capacity is increased to 300ports
KX-NSX999Expansion AKfrom NSM030
1 IP phone Capacity is increased to 640ports
Distributed Activation Key
Pre-installed
NSM005NSM010
NSM030NSM099
30 50 100 300 640
NSX910 NSX930 NSX999
IP phone capacity
CurrentAK
New AK
2. Features
2020
2-10 Same Enhancement as TDE/NCP
2. Features
Enhancement itemsTDE/NCP
NS Ver.2
NSVer.3
1 US-DECT(KX-WT125/126) key Operation (Only for US) V4.2 No YES
2 Incoming Call Log Improvement V4.2 No YES
3 SIP Video phone Support V4.2 Yes <-
4
Call center enhancement
V5.0
- -1) Maximum queuing : 30->100 No YES
2) Exit from ICD queuing and leave message to VM No YES
3) Automatic recording Yes <-
5 Emergency call alert after dialing (Not only after talking) V5.0 No YES
6 DECT paging without PS setting V5.0 No YES
7 One touch busy override by SCO key V5.0 No YES
8 Tenant based ARS V5.0 No YES
9SIP Trunk Enhancement(Refer for Transfer, Disable for T.38, Caller-ID w/ Alphabet, Diversion header for forwarding )
V5.0 No YES
10 Verification code for SIP phone V5.0 Yes <-
11 Walking Extension Enhancement V5.0 No YES
2121
2-10 Same Enhancement as TDE/NCP
2. Features
Enhancement itemsTDE/NCP
NSVer.2
NSVer.3
12 CLIP when Transfer V5.0 No YES
13 Incoming Call LCD V5.0 No YES
14 Incoming Call LCD (SLT) (Only for RU/UA) V5.0 No YES
15 ICD Group Log when VM answer V5.0 No YES
16 Support KX-TDA1178/1176 in TDE100/200 (without expansion memory) V5.0 No YES
17 Overflow immediately (to VM) when all logout V6.0 No YES
18 Automatic log-out for last agent V6.0 No YES
19DSS key improvement for boss- Caller name display before listen-in (call monitor) or busy override
V6.0 No YES
20DSS key improvement for colleague- Caller name display before call pickup
V6.0 No YES
21 Hotel numbering plan- Duplicated extension number such as 3 and 301 V6.0 No YES
22New KX-TDA6179 SLT 24-port card with message & caller ID for KX-TDE600
V6.0 No YES
23 Trunk Group Access Order for Tenant V6.0 No YES
24 Intercept to VM V6.0 No YES
25 Improvement for SIP / H.323 V6.0 No YES
2222
Chapter 3
How to program
2323
3-1 Integrated IP trace tool
3. How to program
New Icon for pcap file converter
Step 1 Click pcap Converter in Main Menu.. Open File screen will be displayed.
Step 2 Click Browse and choose trace file.
Step 3 Click Open. pcap file will be created automatically as file name; “xxxxx_cap.pcap”
- Trace Data will be collected per system (not per slot/port)
- 600 trace data are recorded (1500 bytes / 1trace data)
2424
3-2 Full Call Log for Extension calls on PT
Whether Extension call will be logged or not can be set at,
<2. System- 9.System Option- Option7>
3. How to program
Note: Each PT can set Number of Log information from 1 to 100 in <4.Extension-TAB.Option 7>
2525
3-3 Own EXT Directory for each Tenant
<6. Features – 5. Tenant>
3. How to program
Whether showing own Tenant EXT only or showing all EXT in the System at EXT directly or not at,
2626
Specifies whether P2P connections are enabled between SIP trunks and IP extensions.
Value Range Disable, Enable (Default : Disable)
3-4 P2P connection between IP-Trunk and IP-PT
3. How to program
<2. System- 9.System Option- Option8>
2727
Specifies whether P2P Group Number at each SIP trunk port,
Value Range: 1-256
3-4 P2P connection between IP-Trunk and IP-PT
3. How to program
<1. Configuration - 1.Slot- V-SIP GW - Main>
2828
Enables the sending of hold music to an IP trunk during a P2P connection call between an IP extension and IP trunk.
Value Range : Disable, Enable
3-4 P2P connection between IP-Trunk and IP-PT
3. How to program
<1. Configuration - 1.Slot- Site Property - Main>
2929
T.38 protocol related parameters can be adjusted at ,
3-5 T.38 support for Extension side
3. How to program
<1. Configuration - 1.Slot- V-SIP EXT – FAX/T.38>
3030
Supported SMTP over TLS.When `SMTP for TLS` is Enable , the STARTTLS encryption method is used
3-6 E-mail notification with TLS
3. How to program
3131
3-7 Backup Master Mode / Isolated Mode indication on phone
System Alarm Button EnhancementSystem Alarm Button can show status of either Backup Master Mode or Isolated Mode on the PT phones.
3. How to program
3232
3-8 Conference Group Call Enhancement
Specifies how many simultaneous speakers in same Group.
Value Range : 8 Party , 32 Party
<2. System- 9.System Option- Option8>
3. How to program
3333
Appendix
3434
1) Incoming Call Log Improvement Additional 3 type of incoming log is supported. User can select either log those type of call into the call log or not.
Condition Logging Condition1. Busy Tone to Caller Busy/Intercept (when Called Party is Busy)
Select either Record Log or not when No answered2. Intercept Busy
3. Fwd All / Fwd Busy Fwd All/Fwd BusySelect either Record Log or not when No answered
4. Fwd No Answer Same operation as Version 25. Intercept No Answer
6. Call pick up Call PickupSelect either Record Log when pick upped or not answered
New Parameter:Select Logging Call History mode
Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V4.2
Appendix
3535
2) One Touch Busy Override by SCO Key User can barge in caller by pressing Busy S-CO Line Key and Dial `3` This function enable easy call transfer to the other party. This is good for residential user.
Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items-
Appendix
New Parameter:Enable or Disable Busy override function
3) Verification code for SIP phone (NS Ver2.0 already supports this) Verified Code Entry can be done from SIP Phone. Following is operation is Verified code entry instruction
V5.0
3636
4) SIP Trunk Enhancement
4-1) Support Rejecting SIP-T38 FAX call
Can be set up either accept or reject T38 FAX Relay call.
New Parameter:Reject/Accept T38 call
4-2) Remove Alphabet from Caller ID data
When SIP Provider send Caller ID information with Alphabet, NS1000 V3 will automatically remove alphabet data.
Note: No programming is required.
Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0
Appendix
3737
4-3) Support Call Diversion Header for SIP
Caller ID(CLIP Information) can be sent by using SIP Protocol/Diversion Header, when the call is diverted.
New Parameter:
Enable/Disable Diversion Header function for transfer call
Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0
Appendix
3838
4-4) Support “Refer” for screened TransferWhen Extension 101 transfer Subscriber Acall to the Subscriber B, just use `Refer`function, then no sip channel will occupiedafter complete transfer
Telephone Networkincl Mobile Network
SIP Provider
Subscriber B
Ext 101
Subscriber A
New Parameter:
Enable/Disable “Refer” function for Screened transfer call
New Parameter:
Enable/Disable “Refer” function for Unscreened transfer call
Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0
Appendix
3939
5) Walking Extension Enhancement
When Extension is Service out mode then the Extension set as DND as well.
Set Service out by own extension.
When display is locked, PIN entry is required for followings.- Personal Speed Dial- Incoming Call Log- Outgoing Call Log- and Listening to SVM
Release Service out by other extension.
Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0
Appendix
4040
6) CLIP when Transfer If UM or VM is used as centralized VM, extension user in remote office wants to see caller ID of caller instead of UM/VM extension number. Therefore “Send CLIP of CO caller” should be enabled.
On the other hands, when extension user transfers CO call to cellular and if CO Caller CLIP “01-xxx-yyyy” is informed to telephone company “03”, some telephone company disconnects the call. Therefore “Send CLIP of CO caller” should be disabled.
=> NS sends “CLIP of CO caller” always regardless setting, if call is transferred by UM/VM.
Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0
Appendix
TelephoneNetwork
(01)
080-888-7777
Ext 10103-333-4444
TelephoneNetwork
(03)
MobileNetwork
(080)
Ext 201 UM/VM
01-234-5678or
03-333-4444
01-234-5678Always
01-234-5678
4141
7) Incoming Call LCD Caller name or ID / DID name / CO line number is displayed on PT LCD. They can be switched by “Transfer” key or “INFO” soft key. If user presses the button by happen, this becomes cause of trouble, because last mode is displayed at first from next call. “My phone does not displays caller ID always…” => NS does not save display mode, even after PT operation. - Display switch operation itself is kept. - Display mode can be assigned using PCMC. - “Automatic save after PT operation” is kept by PCMC system reserved bit. Default is new specification.
Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0
Appendix
4242
8) Tenant Base ARS
Tenant independent ARS table If ARS is enabled for tenant Each tenant assign 50 ARS tables each as follow Tenant 1 : ARS Leading Table 01-50 Tenant 2 : ARS Leading Table 51-100 : Tenant 20 : ARS leading Table 951-1000
Select ARS TableTenant1: On for Local Access Operation (Table 0001 to 0050)Tenant2: On for Local Access Operation (Table 0051 to 0100)Tenant3: Same as System Setting (Table 0001 to 1000) Tenant4: Off (No ARS Table)
Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items-
Appendix
V5.0
4343
8) Tenant Base ARS
Tenant independent ARS table If ARS is enabled for tenant
Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items-
Appendix
Select ARS TableTenant1: On for Local Access Operation (Table 0001 to 0050)Tenant2: On for Local Access Operation (Table 0051 to 0100)Tenant3: Same as System Setting (Table 0001 to 1000) Tenant4: Off (No ARS Table)
V5.0
4444
9) Trunk Group Access Order for Tenant
When incoming call from TRG1 is for tenant 1, and incoming call from TRG2 is for tenant 2, tenant 1 uses TRG1 for outgoing call also and Tenant 2 uses for TRG2 for outgoing call also. But TRG2 should be allowed for Tenant 1 as 2nd priority of outgoing call, when all CO in TRG1 are occupied. And TRG1 should be allowed for Tenant 2 as 2nd priority of outgoing call, when all CO in TRG2 are occupied.
Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items-
Appendix
V6.0
Tenant 1 Tenant 2
TRG 1TRG 2
Usually
TRG1 Occupied TRG2 Occupied Tenant 2Tenant 1
4545
10) DSS key improvement for colleague
Colleague can confirm caller information before pick up call.
By Ext102,following operation can be done1. Press DSS key for 101 during Ext 101 has incoming call (LED DSS turn LED)2. Ext 102 calls Ext 101, hears busy tone and LCD shows who is calling .3. Press DSS key again during busy tone to pick up the call.
Mike Smith01-2345-6789
Ext102(Colleague)
Ext101:Susan(Ringing)
COS Call Pick-up by DSS Caller Information Display before Call Pick-up (New)
Operation for Call pick-up using DSS key
Disable Disable or Enable Not available
Enable Disable [DSS] to pick up the call
Enable Enable [DSS] to display LCD and again to pick up the call
Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V6.0
Appendix
4646
11) DSS operation for Boss Boss can check Employee talking with whom by phone number before Listen-in or Busy Override.
By Ext102,following operation can be done1. Press DSS key for 101 while Ext 101 is talking.2. Ext 102 calls Ext 101, hears busy tone and LCD shows who is taking to.3. Then Boss can Busy override / Listen-in (Call Monitor) / BSS / Call Back / MSW
Mike Smith01-2345-6789
Ext102(Boss)
Ext101:Susan(Ringing)
Need to set `Enable` for this function
Note:This improvement is available for DECT PS as well.
Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V6.0
Appendix
4747
12) Improvement for SIP / H.323
Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V6.0
Appendix
SIP trunk is improved for type approval of SIP provider in Chile.
H.323 is improved to connect with PBX made by other maker.
IP Network
H.323
4848
END
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20130801-01 8 NS1000 V3.0 Other features_Rev1.0_01Aug2013.pptx
- 1st Release
Modification
20130808-02 8 NS1000 V3.0 Other features_Rev1.1_08 Aug 2013.pptx
- Add Conference feature Lineup P.16