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NTP Carmost Corporation

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1. Outline of NTP Group

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Toyota Dealer

（5）

Toyota Related

（4）

Group Support

（3）

Import Car Dealer

(1）

Nagoya

Toyopet

NTP

Holdings

Holding

company

Outline of NTP Group

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地域社会

社員とその家族

お客さま

【人とは・・】

挑 戦

貢 献

創 造

【創業精神】

Ｎｉｃｅ Ｔｏ Ｐｅｏｐｌｅ

－ Delivering Wonderfulness－

Ｎｉｃｅ Ｔｏ Ｐｅｏｐｌｅ

Associates & Families

Local Community

Customers

“People” means…

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2. Outline of NTP Carmost

6 Outline of NTP Carmost

Founded March 20, 1970

Business

・U-Car Sales

Logistics

Pricing

Recondition

・EV Sales

Sales of COMS

Electric bicycle

Electric bicycle for

elderly people

Executives

Board Chairperson

Mr. Nanao Oguri President

Mr. Kazuo Oguri

Sales

Revenue JPY 17.4 billion (FY2017 presumption) Cumulative

No. of

Vehicles Sold

40,791 units (FY2017)

Associates 94 persons (As of September, 2018)

◆事業内容

コムスの販売

中古車の卸売

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NTP Group

Vehicle Sales Group Support

Company

NTP Carmost U-Car related

operations

NT Seventh Vehicle Logistics/

Registration Operations

NTP System System/ Finance

Operations

Ref.

Position within the Holdings structure

◆Consolidated all the U-Car related operations to NTP Carmost

Pricing

Recondition

Wholesales

Nagoya Toyopet

Netz Nagoya

Netz Chukyo

Rent-A-Lease Nagoya

NTP Import

Corolla Nanshin※1

Netz Shinsyu※1

※1 Only Sales

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U-Car Vehicles

on display Assortment Appraisal

Post on WEB

NTP

input

purchase

data

Pricing

Instruction

for

recondition

Quality

appraisal

Decide

next

location

Delivery

instruction

“A”

Assortment

Retail

“B”

Assortment

Wholesale

Logistics Pricing

Vehicles in stock for long

period

Fleet

Recondition C

To NTP Carmost Deliver to Outlet

Export

Auction

Other Fleets Special agent/partners/scrapper

Post on Web（TAS Original website/ TCV）

TAA･CAA･USS

Outlet Pricing

Flow of Service

NTP

input

purchase

data

Carmost

input sales

purchase

data

・Recondition Line (Smile Clean)

・Photo shoot for website (retail/export)

・Small BP

Allocate to

associates

Re-appraisal

and re-

pricing

9 2 Dimensional Diagram (Yard)

Available Yard at Carmost

900 units

Car Lots Miyoshi

New Vehicle

New Vehicle

Office

Waiting for AA

New Vehicle

New Vehicle

Waiting for AA

New Vehicle

Reception Yard①

Reception Yard②

Vehicles for Fleet Sales

New Vehicle

Waiting

for AA

Waiting for Recondition Line

Office

Room Cleaning Line

Photo Shoot Booth

Waiting for Delivery

Waiting for Sorting

Waiting for Delivery

Associates’ Parking

On WEB for export

Waiting

for AA

Associates’ Parking

Waiting for

AA

Lexus/VW Waiting for

external

BP job

Waiting for AA

Waiting

for

internal

BP job

2 Internal

BP booth Car

Wash

Area for

Vehicle loading/

unloading

Waiting for Recondition

Line New Vehicle

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◆Pricing

◇NTP group’s dealerships send Web

appraisal

◇Propose appraisal value and whether the

vehicle should be sold as retail or wholesale

(market pricing done by utilizing UMI)

Request

Proposal

Pricing Center (Pricing/Trade-in)

Function

・Pricing of trade-in vehicles at NTP group’s dealerships (centralized pricing done

by Web appraisal)

・Appraisal training for associates (improve associates’ appraisal ability)

Team Structure 13 associates

No. of Pricing 939 /Day（120/day/person） ※FY2017

◆Ref: Transition of Pricing

～2001

Standard Pricing Chart

2002～2004

Price data→UMI

2005～Today

UMI

Sales associated did

pricing operation

individually by looking at

the pricing chart

Centralized Pricing at Pricing Center

FAX handwritten appraisal sheet Web Appraisal

Developed at NTP in 2002 Developed at NTP in2005

Expanded to group companies in 2011

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Pricing C

ategory

“A” Price

Vehicle

◆High model year /Good condition

“B” Price

Vehicle ◆Low model year /Bad condition

“A” P

ricing

Stan

dard

Model Year Within 10 yrs (Toyota 10yrs/Light Vehicles 8yrs/Other manufacturers 6 yrs)

Travel

Distance

A Model year (This year/1~2 yrs) Max. 30,000km

B Model year (3~4 yrs) Max. 50,000km

C Model year (5~6 yrs) Max. 70,000km

D Model year (more than 6 yrs old) Max. 90,000km

Others Deducted points of appraisal, repair history appraisal, with/without guarantee

Basically, 《”A” Price ⇒ Retail》 《”B” Price ⇒ Wholesale》 After receiving vehicles, final judgement will be given by the results of appraisal by

“Distribution/Procurement” team and condition of the vehicle

Vehicle Pricing (Pricing Standard)

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ブース (業者)

第2ライン

第1ライン 第3ライン (業者)

経営企画室・フリート ラウンジ

車両値付 流通仕入 商品化

整備

会議室 撮影ブース 撮影ブース

完検

完成車 配送待ち 完成車 配送待ち

Constructed units Internal 310/month (15/day)

External 527/month (25/day)

◆Actual Results of Recondition ※FY2017

◆Recondition Line Layout（3 lanes, 5 booths）

Recondition Center ①

Function ・Differentiate from others by “Smile Clean” (added value)

・Photo shoot for Web (for retail/export)

Team Structure Total 42 associates（12 Employees, T Associates/Senior 16 persons, Outsourcing 14

persons）

Mainte-

nance

Management Planning Dept.,

Fleet Lounge

Booth

(Outsourcing) Line 1

Line 2

Line 3

(Outsourcing)

Reconditioned vehicles waiting for delivery

Quality

Appraisal

Photo Shoot

Booth

Reconditioned vehicles waiting for delivery

Photo Shoot

Booth

Pricing

Appraisal

Distribution/

Procurement

Recondition Meeting Room

Completion

inspection

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Process

① Exterior ② Interior ③ Interior ④ Exterior ⑤ Exterior

・Iron powder

removal

・Car wash

・Engine cleaning

・Interior cleaning

・Uninstall seats

・Install seats

・Door cleaning

・Trunk cleaning

・Fine cleaning

・Water coat

・Swab

・Polish

Man-

power 2 3 3 2 2

Lead Time/Process = 35 min. (Total 175 min.)

Car W

ash

※ Glass Repair

Glass repair will be done before Smile Clean for small cracks by pebbles, etc.

Recondition Center ➁

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仕入

新車下取 16,009 64.0

U-Car下取 4,439 17.8

社用車 140 0.6

買取車・ﾘｰｽUP 984 3.9

ﾚﾝﾀ・ﾘｰｽUP（R名古屋） 3,432 13.7

合計 25,004

出庫

業者販売 6,556 26.7

入札会 1,001 4.1

ｵｰｸｼｮﾝ販売 16,992 69.2

合計 24,549

Function BP repairs for retail sales (only for small scratches and dents)

Team members 5～7 associates (outsourcing)

Facility 2 booths (in installment/recondition yard)

Recondition (Small BP booth within Miyoshi premises)

◆BP repair ratio (units/lead time/delivery cost ※FY2017

Unit Lead Time Composition ratio

Overall 3,281 - 9.6 days

External (4 companies) 1,529 46.6% 14.2 days

Internal (1 company) 1,752 53.4% 5.7 days

Differences between

External/Internal - - ▲8.5 days

Cost and L/T reduction by utilizing internal BP

External

BP

Internal BP

Small damage Severe Damage

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Shipping

Export 308 1.1

Auction 21,944 77.4

Other Fleets 6,087 21.5

Total 28,339 -

Receiving

New-Car Trade-in 15,981 56.6

U-Car Trade-in･etc 6,398 22.6

Rent-A-Lease Nagoya 5,867 20.8

Total 28,246 -

◆Receiving・Shipping Nunbers ※FY2017

（％） （％）

◆Sales Method

Function “B” Assortment Wholesale（Export・Auction･Other Flees）

Team Structure 13 associates

Export(Post Web)

※Launched 2015/7

▶Cooperation with TAS corporation※

①TAS web ②trade car view ※TAS Corporation・・・Group company of Toyota Tsusho Corporation

▶Direct distribution to overseas

Auction ▶Mainly 3 Auctions(TAA・USS・CAA)

Other Fleets ▶Special agent/partners/scrapper(33Companys)

Fleet(Wholesale)

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4. Approach as the Retailer

Dealership

(Differentiation)

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◆Sales Promotion Challenge by utilizing 360°image (@ Dankei-Dori , from March 2017)

Proposal by “VR & Big Screen” which does not use actual vehicle

VR Proposal

Confirm 360°image of interior/exterior by

using exclusive viewing tool

Realization of comfortable searching

environment with80 inch monitor

Challenge new way of vehicle sales which does not require

show room

NTP Carmost supports by shooting 360°images, etc.

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5. Outline of Car Lots Miyoshi

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Founded July, 1999

Business U-car, Service

Site Area 14,257㎡

Vehicles on display 180

Characteristics

U-Car exclusive dealership located in the center of Aichi prefecture with largest class

of vehicle display which attracts many customers.

500m Test Drive course available.

Sales Amount U-Car: 76 units/month ※FY2017

Service Shop 5 Stall, 1 Inspection Line

Parking Lot 153（68 for customers incl. 2 for physically challenged people, 85 for vehicle

display）

Outline of Car Lots Miyoshi

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