of library services* - pnm...universiti malaysia sarawak (unimas) and universiti malaysia sabah (u...

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Sellitllr Perpustakllllll RESOURCE SHARING: DEVELOPMENT OF LIBRARY SERVICES* AMA:>IAH AHMAD** A BSTRAK Kalas kerja ini menonjolkan program dan aktivili perkongsian sumber dan kerjasama dikalangan perpuslakaan dan pusat maklumat di Malaysia dan bagaimana iany a Icl ah IIl cnyumhang kepada k emajuan dan perkembangan perkhidmatan perpus/akaan di ncgara ini. Program dan aklivili ini berjalan diperingkat kebangsaan s amada disclar askan ol eh Perpuslakaan Negara Malaysia dan/ atau Persaluan Pelpuslakaan Malaysia danjuga diperingkat jenis perpuslakaan dan pusat maklumal. INTRODUCTION D t is an accepted f ac t that no one library is self sufficicm in it s res ources be it in library mate rial s, f un c ti ons and s ervi ccs . It is the combination o f peo pl e. processes, id eas, e xp e ri ence, mate ri als and money whi ch constitut e to be the reso urces of a librar y. Th e increase in the volume of lib r ary matenals and info rmati o n. th e in creas in g costs of acquiring and processing th em. th e need fortrain ed per so nne l. siora ge spac e and the increasing deman ds by users are t he main m ot ivating fa ctor s for li brari es to share resources. Reso ur ce shari ng clllail s cooperation and coordinati on. il brings about great er in te r ac tion between libr ari es and libr ar ian s whi ch will in turn bring about grca\ cr awarenesS of cO lllmon iss ues! problems and finding appropriate solutions. New ideas will evemually be generated for better service, beller programs and better budgeting. In Malaysia a number of resource sharing activities are going on either at national level coordinated by Perpustakaan Negara Malaysia (National Library of Malaysia) and/or Persatuan Perpustakaan Malaysia (Library Association of Malaysia) and at various types of libraries. This paper will highlight major resource sharing and cooperative activitie s among Malaysian libraries and information ce ntres. PER PUN PERPUN (Persidangan Perpustakaan Universiti dan Negara) is a committee comprising of chief librarians of a ll the 9 university libraries, MARA Institute of P "rn fit 111 h AS TI NFO Co nsul tat ive Meetin g Re gional Se minar / Work s hop on De vel opment of National InlorllHllioll , lIl d Services, lRANDOC. Te hran . 3·8 May 1997 . .. Icchnical OJ\ is ion. Pcr pustaka an Nega ra Malaysi a ===================================. Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

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  • Sellitllr Perpustakllllll

    RESOURCE SHARING: DEVELOPMENT OF LIBRARY SERVICES*

    AMA:>IAH AHMAD**

    A BSTRAK Kalas kerja ini menonjolkan program dan aktivili perkongsian sumber dan

    kerjasama dikalangan perpuslakaan dan pusat maklumat di Malaysia dan bagaimana iany a Iclah IIl cny umhang kepada kemajuan dan perkembangan perkhidmatan perpus/akaan di ncgara ini. Program dan aklivili ini berjalan diperingkat kebangsaan samada di sc laraskan oleh Perpuslakaan Negara Malaysia dan/atau Persaluan Pelpuslakaan Malaysia danjuga diperingkat jenis perpuslakaan dan pusat maklumal.

    INTRODUCTION

    D t is an accepted fact that no one library is self sufficicm in it s resources be it in library mat erial s, fun c ti o ns an d servi ccs . It is the

    combination o f people. processes, ideas, experience,

    materials and money which constitute to be the resources of a library. The increase in the volume of library matenals and info rmation. the increasing costs of acquiring and processing them. the need

    fortrained personnel. siorage space and the increasing demands by users are the main mot ivating factors for libraries to share resources.

    Resource shari ng clllail s cooperation and coordination. il brings about greater interaction between libraries and librarians which will in turn bring about grca\cr awarenesS of cOlllmon issues!

    problems and finding appropriate solutions. New

    ideas will evemually be generated for better service,

    beller programs and better budgeting.

    In Malaysia a number of resource sharing activities

    are going on either at national level coordinated by

    Perpustakaan Negara Malaysia (National Library

    of Malaysia) and/or Persatuan Perpustakaan Malaysia

    (Library Association of Malaysia) and at various

    types of libraries. This paper will highlight major

    resource sharing and cooperative activities among Malaysian libraries and information centres .

    PER PUN

    PERPUN (Persidangan Perpustakaan Universiti dan

    Negara) is a committee comprising of chief librarians

    of all the 9 university libraries, MARA Institute of

    P"rn pr~ s..: n t t:d fit lh~ 111 h AS TI NFO Consul tat ive Meeting ~md Re gional Seminar / Workshop on Development of National InlorllHllioll InrrastrLlc l llr~s ,lIl d Services, lRANDOC. Tehran . 3·8 May 1997 . .. Dir~ctor. I cchnical ~"r\'icl.!s OJ\ is ion. Pcrpustakaan Negara Malaysia

    ===================================.

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

  • Technalagy Library and the Di rector-Genera l af

    Perpustakaan Negara Mal ays ia. Thc committee

    meets on a regular basis LO discuss COTmnon problems, share information and eSLabl ish cooperative prqjects. One af the majar prajects a f PER PUN was the

    Malaysian MARC Praject (MALMARC), a shared

    cataloguing praject which created in National Union

    Catalogue of 480 ,000 records af National Library

    and 5 unive rsity libraries. II was the biggest

    bibliographica l database in the country. However

    the project wh ich started in 1978, was discontinued

    at the end o f 1990 when those partic ipating libraries

    began to have tbcir own integrated library systems.

    Other PERP UN projects include the study on the

    price of books and C D-ROM, group purchase of

    CD-ROM , CD-ROM Networking, Union list of

    CD-ROM which can be referred at Perpustakaan

    Negara Malays ia homepage, study on indexing

    service by libraries and instilutions in Malaysia and

    National Union Li st for serial s. The Unian List

    for serials was started in July 1995 and about 30,000

    records will be inplll inla CDS ISIS and mounted

    an to the Universiti Kcbangsaan Malaysia Hompage.

    It is a union list of serials of Perpustakaan Negara

    Malaysia and Malays ian universities excluding

    Universiti Malays ia Sarawak (UNIMAS) and

    Universiti Malays ia Sabah (U MS).

    SCOM (Sub-Committee on Microforms)

    Sub-committee an Micraforms or SCOM had its

    beginning in May 1968 as a cooperative efforl

    between Persatuan Perpuslakaan Malaysia (Lib-

    rary Association o r Malaysia)and Library Asso-

    ciation of Singaporc. However, since 1980 it

    ex ists as a sub-committee of Persatuan Perpus-

    takaan Malaysia which coordinate microfilming

    works among member institutions. Unjversity libraries , Perpustakaan Negara Malaysia, National

    Sekitar Perp"Slakaall

    Archives, Sabah State Archives, Sarawak

    Museum, Dewan Bahasa dan Pustaka and Pusat

    Sumber Maklumat Sarawak are represented in Ihi s

    sub-commillee. Currenlly 26 Malaysian news-

    papers are being microfIlmed by 8 institutions.

    Perpustakaan Negara Malaysia undertakes to

    microfilm 8 t.itles of newspapers. This cooperative

    project not only share out the microfilming work

    which would otherwise never been able to be

    handled by anyone particular institution.

    SCOM operates its activit.ies within the following

    scope of work :

    responsible in identifying issues and problems

    related to microforms.

    study on the present status of microfi lming

    activities and micrographics

    establish contacts and cooperate with those

    inslitutions involved in microfilming work at nalional and international level dessiminate information on micrographics study on conversion format

    The committee is currently studying on standards

    on microfilming which include its processes and

    methods, raw material s used , its equipment and

    storage and compiling a Masterli st of Malays ian

    Microform. Talks and seminars are held to create

    awareness among librarians and archivists on the importance o f preservation of library material s. In

    1994 a National Seminar on Preservation of LibralY Materials in Tropical Environment was held and in

    1996 a talk wa s he ld on Preservat ion and

    Conservation: issues and challenges by Dr. Margaret

    S. Child, an American Consultant under the

    Fullbright Programme . She was in Malaysia for 3

    months 10 study on current conditions and practices

    of preservation and conservation works in Malaysia

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

  • and to provide appropriate recommendations to the

    National Library of Malaysia. Following this a

    national policy on preservatjoll of library materials

    is being drawn lip.

    National Committee 011 Catalogning and

    Classification

    This committee was set up by the Perpustakaan

    Negara Malaysia in its effo rts to establish

    Se"itar Perp"stakallll

    Several other projects are currently being studied

    includes:

    (1)

    (2)

    (3)

    (4)

    (5)

    Malaysian Acronyms

    Abbreviation for Libraries

    Expansion for DDC Class 297

    Authority for Malay Names

    Transliteration table for Cataloguing of

    Tamil Materials and Indian authors authority

    file.

    sta ndardi sation in catal oguing and classification Workshops are also held to help cataloguers

    particularly for Malaysian publications . The understand the cataloguing standards and roles passed

    co mmittee compr ises of ch ief catalogue rs of by this committee. In 1996, a workshop on Library

    Pcrpustakaan Negara Malaysia, university libraries of Congress Subject Headings was held for a week

    and selected public library and special libraries. for Malaysian cataloguers, documentation officers

    and lecturers from library schools. A resource

    Projects by National COlllmittee on Cataloguing person from Library of Congress was invited to

    and Classification:- conduct the workshop.

    (1)

    (2)

    (3)

    (4)

    (5)

    (6) (7)

    (8)

    (9)

    (10)

    Rules for Malay Names.

    Translation of Library o f Congress Subject

    Headings into Bahasa Malaysia.

    Local Subject Headings.

    Standard Headings for Malaysian

    Government and Statutory Bodies.

    Li st of Malay titles.

    Guideline for Romanisation of Jawi.

    Geographical and Historical Expansion

    Tables for Malaysia.

    Standard Headi ngs for Govenunent and

    Statutory Bodies for Sabah & Sarawak.

    Subject Authorities for Sabah & Sarawak

    Ethnic Groups.

    Sabah & Sarawak Etllllic Authors Authority

    File.

    BILCO (Committee on Bibliographic and

    Library Cooperation)

    BILCO (Committee on Bibliographic and Library

    Cooperation) is a committee established by the

    Persatuan Perpustakaan Malaysia (Library

    Association of Malaysia) which among others acts

    as the clearing house for bibliographic projects in

    the country. It started as a joint committee of

    Persatuan Perpustakaan Malaysia and the Library

    Association of Singapore but has evolved into

    independent committees. However BILCO

    (Malaysia) and BILCO (Singapore) meet annually

    and discuss common projects of benefit to both

    countries. Of late BILCO has concentrated more

    on library cooperation by conducting seminars/

    workshops in areas of current interest. BILCO

    (M) and BILCO (S) are currently compiling a

    Directory of Librarians in Malaysia and Singapore

    and making it available on Internet.

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

  • Publication Delivery System

    Publication Delivery System (PDS) is a formalised

    interlibrary lending system launched on 2 June 1988

    with Perpustakaan Negara t,,;aJaysia as a national

    coordinating celme.

    Its objective is to improve the provision and supply

    of publications in thei r original form or photocopies

    from national and international sources to intending

    users within the country for purposes of study and

    research.

    Librarieslinstitutions have to sign a Memorandum

    of Understanding to be a member of PDS and

    registered member are allowed to borrow or obtain

    copies of the required material s. To date there are

    287 reg istered members who are willing to share

    their library materials under this system. Since

    October 1993 , PDS is operated on-line i.e. requests

    can be made through PDS electronic form. However

    with e-mail facilities the PDS on-line requests have

    declined and they are coming up with an improved

    electronic form. In 1996 National Library of

    Malaysia received 1,145 requests for publications

    through PDS.

    JARINGAN ILMU (Knowledge Network)

    With the advent of INTERNET Malaysian libraries

    formed a computer network called JARINGAN

    ILMU. This was established on 26 January 1994

    when Perpustakaan Negara Malaysia and MIMOS

    signed a Memorandum of Understanding to develop

    a library and informalion network in Malaysia. MIMOS is the coordinator of JARING which

    provides telecommunication backbone facilities for

    Internet subscribers in Malaysia.

    The main objectives of JARINGAN ILMU are:

    I)

    2)

    3)

    4)

    5)

    Sekitar Perplislakaan

    for MIMOS and Perpustakaan Negara

    Malaysia to jointly undertake research and

    development programmes to established

    linkages between libraries in Malaysia using

    the latest information tcchnology.

    to facilitate the sharing of resources among

    libraries

    to enable librarians and library users to

    access library resources from remote locations.

    to encourage libraries to become information providcr by creating public domain databases

    and to allow members of the public to access

    such databases .

    to facilitate technology transfer in the use

    of computer network and developing

    databases through training, workshops.

    seminars etc.

    Being the coordinator of JARINGAN ILMU and to

    facilitate Malaysian libraries to access to Internet,

    Perpustakaa', Negara Malaysia have provided

    assistance to 45 state libraries. and goverrunent

    department libraries by installing computer systems

    with Ir,ternet network facilities. A series of

    workshops on Internet , Internet utilities , Web design and development and Web server management were

    held for local libraries not ollly to upgrade their

    skills in using the internet but also creating their

    hompages and mounting their information sources

    according to their core competencies on to the net.

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

  • Development of Public Libraries

    One o f tbe fu nct ions of Perpusta kaan Negara

    Malaysia as provided under the Natiollal Library

    ACl, 1972 and National Library (Amendment) Act,

    1987 Pa ri lJ SeC/ion 4 (h) is " to promote and

    fa ci litate the establishment of nation-wide systems of pub lic libraries in keep ing wilh national standards of provis ion".

    Public libraries in Malaysia are run by State Library

    Corporations cxcept for tbe state of Sabah (undcr

    State Departmcnt ) and Sa rawak (under State

    Min istry) and WiJayah Pe rsekutuan (under City

    Council). The Director-General of Perpustakaan

    Negara Malays ia sits in each Library Board as an adviso r. In additio n. mcetings cha ired by

    Perpustakaan Negara Malaysia are held lwice a year to monitor the development of the Jibraries and

    discuss issuc s and problems rc lated to their

    deveJopment.

    The funding of the statc libraries come form two

    sources i.e the individual Stale governments and the Federal govcrnment . Since 1992 the Fcderal

    government through Perpustakaan Negara Malaysia contributes on a 50 50 basis of their operational

    budget. Thi s fund is to be spent on collecti on

    development , wages ror recruitment of temporary and contract staff and reading ca mpaign activities . In addition funds arc also given under the 5 year

    deve lopment budget for the constructi on and

    renovalion of Slate library buildings and branch libraries, mobiles and initial stock of library materials.

    Financial assista nce provided are closely monitored by Perpuslakaan Negara Malaysia 1O ensure a balance distribution and development of public libraries in every state in Malays ia.

    Sekiltlr PerplIslllktlllll

    To date Malaysia has it own network of public

    libraries comprisi ng of 14 state libraries, 4 regional

    libraries, 97 branches, 204 rural libraries and 90

    mobiles (l ,8 J 3 stops) di stributed throughout the

    country.

    Council of State Libraries Directors

    It was formed in 1987 comprising of all fhe Directors

    of public libraries in Malaysia. Its objectives are

    to establish closer relationship among state libraries

    and librarians, discuss common issues/problems and

    finding appropriate solutions and to standardise

    public library services.

    Among projects studied and recommended by the

    Council includes Service Norm", Standards for Rural

    Libraries and Floor Areas for Public Libraries, and

    model Enactment for Public Libraries. The council

    is also studying on appropriate standards for the

    interior and finishes for a public library.

    Workshops, seminars and forums are held to address

    specific issues related to tile development and services

    of public libraries. In 1996 a Conference 011 Rural

    Library Serivces in ASEAN Countries: a new

    perspective was organised by the Council, where

    20 papers were presented covering areas ranging

    from information technology , library cooperation,

    standards , marketing of services and services to the

    disadvantage. Courses, visits and attachment of staff

    are also part of the council 's programme.

    Each state library in Malaysia is building up its

    state collection i.e any materials published in the

    state or about the state. II has been mutualy agreed

    that each state would inform each other about titles

    pertaining to each state. The state libraries are also

    srudying on the development of subject specialization

    for each state.

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

  • School Resource Centres

    School Resource Centres were set up in every

    government school to facilitate teaching and learning.

    There are over 8,000 School Resource Centres in

    ihe country and they are under the Ministry of

    Education and their deve lopment is being

    coordinated by the Education Technology Division.

    Resource Sharing activities among school resource

    centres are seen in a number of projects including

    Bina Minda (Mind Development), Pus at Sumber

    Electronic (Electronic resource centres) and the

    training aspect.

    Bina Minda was started in 1993 to upgrade the

    skills of using of information sources for teaching

    and learning, skills for creative and critical thinking

    and promote reading habits. A sum ofRMI2 million

    was allocated for 5 years to purchase selected quality

    books for secondary and rural primary schools.

    Books are purchased centrally by Education

    Technology Division and distributed to the schools.

    In addition each resource centre bas its own book

    budget based on the number of student population.

    Electronic Reso,urce Centre project was started in

    1995 and officially launched in March 1996. 14

    secondary schools from each state were selected to

    participate in this project. Telekom Malaysia Bhd.

    sponsored this project by providing leased line ,

    hardware and software and its installation. Under

    this project each school was given 14 computers

    and a server. Initiall y they are working on a union

    catalogue of the 14 schools to facilitate resource

    sharing and cataloguing. With the given computers,

    students are taught to use and have access to Internet.

    If this project proved successfull, it would be

    extended to other schools in Malaysia.

    Seldlar PerpliSlakaall

    In service training for teachers who run tbe school

    resource centres are coordinated/organised

    periodically by Education Technology Division,

    Pusat Sumber Pendidikan Negeri (State Education

    Resource Centres) at state level (14 states) and at

    district level (352 districts) by Pusat Kegiatan Gum

    (Teachers Activity Celllres).

    Malaysian Technical Cooperation Program

    The Malaysian Technical Cooperation Prograrmne

    (MTCP) was launched by tile Malaysian Govemment

    in 1980 to promote and facilitate technical

    cooperation amongst developing countries based on

    the concept of self-reliance. The programme

    encourages the exchange of relevant experience,

    pooling and sharing of resources and development

    of complementary activities. Perpuslakaan Negara

    Malaysia is one the government departments who

    has been chosen to participate in this programme.

    Since 1985, under Malaysian Technical Cooperation

    Program training assistance has been extended to

    49 developing countries and 247 library personnel

    have been following either the Basic Course for

    Library Assistants or Library VisitslAllachmenrs for

    tbe professional librarians under this programme.

    Malaysian Resource Centres

    Two Malaysian Resource Centres i .e at the

    University of Ohio. USA in 1988 and at Royal

    Institute of Linguistics and Anthropology (KlTLV),

    Leiden on 9 May 1995 have been set up to support

    the study of Malay language and on Malaysia.

    The third centre would be set up at the Universi ty

    of Victoria, Wellington, New Zealand. An annual

    budget has been allocated to these centres for the

    G=================================

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

  • purchase of library material s related to Malay

    language. litera ture. culture and on Malays ia as part of the Malays ian government effort to promote Ma lay studi es and stud y on Mala ys ia among

    European. America n and Pacific areas community .

    Exchange of Publications

    Exchange of publications programme have been go ing on as pan or resource sharing between libraries. Perpu stakaa n Ncga ra Malays ia has

    exchanged her publications with 43 overseas libraries.

    In add ition p lan is being made to co ntribut e

    Malaysian publications to overseas institutions through the Ma lays ian embassies parlicularly those

    countries wh ich havc diplomatic and tradc relations

    as part of promoting Malaysia and its publications and to rec iprocate book donations received by

    Pcrp us takaan Negara Malaysia through th e ir

    embassies.

    Cooperation With The Private Sector

    The private sector in Malaysia is al so playing

    its social role in cOlllributing lOwards the development of li brary services in the country . They have

    contributed either to/through Pel-pustakaan Negara

    Sei4.itar Perpllstai4.aaJl

    Malaysia or directly to the respective state Iibaries.

    Their co ntribution has Icd to the setting up of

    Community Trust Fund and Malay Manuscript Trust

    Fund of Perpustakaan Negara Malaysia, donation

    of mobile units, setting up rural libraries , rcading

    campaign activities , setting up of Hypermedia

    Ccntres for children, publication of nursery rhymes

    in Multimedia CD-ROM and publication of talking

    books for the visua ll y impaired readers. Such

    companies include Esso (M) Bhd ., PETRONAS.

    Syarikat Mobil (M) Bhd., Telekom Malaysia Bhd.,

    Syarikat United Happy Store , British America n

    Insurance, Syarikat Park Properties Sdn. Bhd. and

    Golden Arches Restaurants (M) Sdn. Bhd.

    COllcltlsiOIl

    Resource sharing among libraries in Malaysia has

    definitely contributed towards the improvement and

    development of library services in the country .

    Their willingnes to cooperate have brought aboUl

    better understanding , closer relationship, mutual

    benefits and above all has improved the provision

    of I ibrary and information services to all sectors of

    the Malaysian community both in the urban and

    rural areas.

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

  • Seldtar PerpustflAaall

    REFERENCES

    L Badilah Saad, Shahar Banun laafar and Chew Wing Foong. Malaysian libraries in national development

    a country report. Libraries ill National Development: Papers and Proceedings of the Tellllz Congress of

    SOlllheaSI Asian Librarians. Kuala Lumpur, 2 1 -25 May 1996. Vol III , p. 39-56.

    2. Interview wilh Puan Jamaiah Osman, Assistant Director and Encik Saidina Oroar Samsuri , Assistant Director,

    Sektor Pembangunan Perkhidmatan Sumber Pendidikan, Education Technology Division,Ministry of

    Education, on 28 April, 1997.

    3. Interview wilh Datin Paduka Shahancem Hanoum Mustafa , Director of Selangor Public Library and Chairman

    of Council of Public Libraries Directors on 25 April 1997.

    4 . Laporan lahunan Perpustakaan Ncgara Malaysia 1995 Kuala Lumpur: PerpuSlakaan Negal'a Malaysia, 1996.

    5. Malaysian Technical Cooperation Program (Brochure).Kuala Lumpur: Perpustakaan Ncgara Malaysia, 1997.

    6. Pensyarikatan Malaysia: sumbangan sosial syarikat swasta melalui perkhidmatan perpustakaan: kCrlas

    perbineangan untuk Mesyuarat Lembaga Penasibat Perpustakaan Negara Malaysia, bi!. 111996.

    7. Resource sharing in libraries edited by Allen Kent. New York : M. Dekker , 1974.

    8. Shahar Banun laa far. laringan ilmu : challenges beyond. Sekilar Perpllslakaan, bil 23, p. I - 13. , 1996.

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia

    Hakcipta Terpelihara © 1997 – Perpustakaan Negara Malaysia