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ONLINE COMMUNITY BUILDING Peter Staal

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Page 1: Online Community Building

ONLINE COMMUNITY BUILDING

Peter Staal

Page 2: Online Community Building

Twitter: @peterstaal Website: http://www.memberfirst.nl

Page 3: Online Community Building

COMMUNITY MANAGEMENT

WIE ZIJN JULLIE?

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COMMUNITY MANAGEMENT

“Een community is een groep mensen die zich heeft verzameld rondom een gemeenschappelijk belang.”

Jeremiah Owyang

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COMMUNITY MANAGEMENT

VIJF TYPEN COMMUNITIES

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COMMUNITY MANAGEMENTCommunity of interest

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COMMUNITY MANAGEMENTCommunity of action

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COMMUNITY MANAGEMENTCommunity of place

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COMMUNITY MANAGEMENTCommunity of practice

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COMMUNITY MANAGEMENTCommunity of circumstance

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

CRM

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

VRAAG LEDEN OP BASIS VAN EXPERTISE

VRAAG EENMALIGE IN PLAATS VAN CONTINUE BIJDRAGE

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

ZORG VOOR EEN PUBLIEKE TAKENLIJST

ZORG VOOR EEN HELDER STAPPENPLAN BIJ ELKE TAAK

ZORG VOOR EEN DEADLINE

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

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COMMUNITY MANAGEMENT

MAIL OF BEL JE LEDEN

LICHT BIJDRAGEN UIT

ZORG DAT DE EERSTE POST EEN REACTIE KRIJGT

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COMMUNITY MANAGEMENT

INTRODUCEER JEZELF (RELATIE TOT DE GROEP OF RELATIE TOT HET ONDERWERP)

VOORDAT JE EEN VRAAG STELT

OEFEN DELEN VAN INFORMATIE IN OFFLINE SESSIES

MAAK DE VRAAG ZO EXPLICIET MOGELIJK

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COMMUNITY MANAGEMENThttp://www.memberfirst.nlhttp://www.facebook.com/communitymemberfirsthttp://www.twitter.com/peterstaal