paul's corriculum vitae - 25-.01-2016

Confidential 25-Jan-16 1

CURRICULUM VITAE

Paul Dowling


PERSONAL DETAILS

Name: Paul John Dowling Address: 30 Ireland Avenue, Narre Warren,

Victoria, 3805. Telephone: (03) 9704 6387.

Fax.: (03) 9705 9156.

E-mail: [email protected] Age: 56

Date of Birth: June 13th, 1959. Place of Birth: Dandenong, Victoria, Australia.

Marital Status: Married Health: Excellent. (Non Smoker)

Interests: Australian Rules Football, Motor Racing

& Family.

mailto:[email protected]


Education Secondary: St John’s Secondary College

(Form’s 1 to 2, Dandenong).

Dandenong Technical College (Form’s 3 to 5, Dandenong)

Achievements: Completed Fifth Form,

Leaving Certificate Level 1976.

Subjects Studied: Math

English Science

Engineering Graphics Technical Drawing Automotive Practice

Engineering Workshop Practice Further Studies: Certificate IV Assessment and Workplace Training

AFL Sports Medical Trainer – Australian Sports Institute Accredited: - Sports First Aid & Medicine,

Injury treatment & prevention

- Cardiopulmonary Resuscitation

(C.P.R.)

- Asthma Management, Emergency treatment & prevention


Holden technical training courses:

Delco Engine Management

Trimatic Automatic Trans. 4L60 Auto Trans Overhaul 4L60E Electronic Control VL to VR Commodore Overview Nova Overview

Apollo Overview JM Apollo Train The Trainer Program VS to VE & WM Train The Trainer Programs TR to AH Astra Train The Trainer

Programs SB toTK Barina Train The Trainer Programs TIS 2000 (Technical Information System) SIP (Service Information Package)

Other training courses:

Service Advisers Program Holden Service and Parts Development

Program Time Management Holden Difference Holden Diversity Leadership & Management Information Lifecycle Management

GM E-Mail Security GM Information Security Incident Reporting GM Information Security It's Your Responsibility

GM Working Off-Site Security ILM Refresher Training (English) Information Lifecycle Management Managing Risk Overview (English)


Computer Literacy: Personal computers: - P.C. Software Programs:

Lotus Notes for Windows Lotus Notes 4.6.1 Lotus Notes 6.5 MS Word for Windows 2.0, 3.1, 6.0, MS Word 97

MS Publisher 97 MS Powerpoint 97 MS Project 4.0 MS Project 98 MS Excel 5.0, 6.0

MS Excel 97 Adobe Acrobat 3.0, 4.0, 5.0, 6.0, 7.0 MS Office 2000 MS Office 2007

P.C. Operating Systems: MS Windows 95, 98, XP, Vista & Windows 7 Holden Software/Systems:

TIS 2000 (Technical Information System) SIP (Service Information Package) Partfinder/Micro-Cat SAP/IPMM GDS (Global Diagnostic System) EPC4 (Electronic Parts Catalogue 4)

ESI (Electronic Service Information) NOVA (Dealer software package) Main Frame Systems: -

T.S.O. I.M.S. Focus


Employment History 19th Jan 1977 - 1981 General Motor’s Holden,

Dandenong, Service Garage

Apprentice Motor Mechanic. 1981 - 1983 General Motor’s Holden,

Dandenong,

Service Garage. Qualified Motor Mechanic: Passenger and Commercial Vehicles Section.

1983 - 1986 General Motor’s Holden, Dandenong,

Service Garage. Qualified Motor Mechanic:

Forklift and Material handling Vehicles

Section. . 1986 - 1988 General Motor’s Holden,

Dandenong, Holden Service Parts Operations.

Catalogue Compiler: Cataloguing Section – Marketing Dept.

1988 - 1989 Holden Motor Company

(Company name changed) Dandenong, Holden Service Parts Operations.

Senior Catalogue Compiler: Cataloguing Section – Marketing Dept.


Employment History – continued

1989 - 1990 Holden Motor Company Dandenong, Holden Service Parts Operations.

Supervisor Technical Specifications: Cataloguing Section – Marketing Dept.

1990 - 1994 Holden Motor Company

Fisherman’s Bend, Service Department.

Supervisor Technical Specifications:

Parts Technical Section – Sales & Marketing Dept.

1994 - 1999 Holden Ltd

(Company name changed) Fisherman’s Bend,

Service Department. Service Training Co-ordinator:

Technical Publications & Training Section – Sales & Marketing Dept.

1999 - 2001 Raytheon Systems Co. Australia Fisherman’s Bend, Holden College.

Aftersales Training Manager

2001 - 2003 Holden Ltd Fisherman’s Bend, Service Department.

Senior Product Specialist Sales & Marketing Dept.


2003 - 2006 Holden Ltd Fisherman’s Bend, Service Department. Co-ordinator Service Information -

Export - Sales & Marketing Dept.

2006 - 2009 Holden Ltd Fisherman’s Bend,

Aftersales Engineering – VSSM Dept. Co-ordinator for: Service Information; Domestic & Export. Holden Technicians Guild. IPMM SAP - Super User.

Holden Special Tools. Global Service Tool Representative.

2009 - 2013 Wonthaggi Holden

Wonthaggi Service Manager – Holden – RACV Depot)

2013 - 2014 XTime – Asia Pacific Technical Analyst and Trainer

2014 - Bosch – Service Solutions

Curriculum Technical Training Author and Developer


Milestones/Experience:

1. Winner of the G.M.H. Automotive Practice Award, 1975 and 1976.

2. Changed vocation to Catalogue

Compiler, 1986. - Creating parts information from engineering release documentation.

- Validation drawings for service parts release. - Generating parts catalogue data.

3. Promoted to Senior Catalogue Compiler,

1988. - Creating parts information from engineering release documentation. - Validation drawings for service parts release.

- Generating parts catalogue data.. 4. Promoted to Supervisor Technical

Specifications, 1989. - Overseeing and approving the creation

of parts information from engineering release documentation. - Validation drawings for service parts release. - Generation of parts catalogue data.

5. Changed vocation to National Service Training Co-ordinator, 1994. - Overseeing and approving the creation and validation of technical training programs.

- Overseeing Technical Trainer performance. - Scheduling Training programs Nationally.


6. Changed employer and vocation to Aftersales Training Manager due to outsource of training by previous employer, 1999.

- In recognition of work performance for the first year of employment a performance based bonus of 12% to salary awarded by Raytheon, 2000. - Gained qualification for Certificate IV in

Workplace Training and Assessment, 2001.

7. Changed employer and vocation to

Senior Product Specialist – Technical

Writer, - Returning to previous employer Holden, 2001 following many requests.

8. Changed vocation to Coordinator

Service Information – Export, 2003.

9. Changed employer and vocation to Service Manager due redundancy from previous employer. 2009

10. Duties & Responsibilities:

Wonthaggi Holden Service Manager & RACV Depot Manager.

11. Changed employer and vocation to Technical Analyst and Trainer. 2013-2014.

12. Changed employer and vocation to

Curriculum Technical Training Author and Developer. 2014 -


Referees:

Mr. Peter Pavey (Retired) (Reference letter Included)

Mr. Alan Flude Phone: 0419 308 846

Mr. Steven Long Phone: (02) 9533 2785

Mr. Rod Williams Phone: 0417 352 170

Mr. Rod Alford (Retired) (Reference letter Included)

Villa 140, 299 Napper Road,

Arundel. QLD. 4214. Home 07 5574 6867 and Mobile 0428 754 625 [email protected]

Retired Sgt. Kevin Smith Victoria Police Force Phone: AH (03) 9584 4336

Mr. Graham Ternes (GM Holden Ltd) Phone: (03) 9647 7597 [email protected]




Mr. Steve Murphy OEM Client Manager

Bosch Automotive Service Solutions Australia Phone: BH (03) 8558 4911 Phone: AH (03) 8786 9377 Mobile: 0439 613 583

Mr. Paul Waters Director OEM Sales Bosch Automotive Service Phone: BH (03) 8558 4962

Mobile: 004 0001 4629

Mr Ted Simmons Service Manager

Wonthaggi Toyota/Holden Phone: BH (03) 5672 3858 Mobile: 0438 756 048 [email protected] (Please Note: Wonthaggi

Toyota/Holden is a dual Dealership located at the same premises and building).



Certificates

Scanned Image of Intermediate Certificate


Scanned Image of Leaving Certificate


Scanned Image of Apprenticeship Indenture Certificate (Front view showing commencement date)


Scanned Image of Apprenticeship Indenture Certificate (Rear view showing completion date)


Scanned Image of Trade Proficiency Certificate


Scanned Image of Workplace Training Certificate


Scanned Image of Workplace Assessment Certificate


Scanned Image of Sports Medical Trainer Certificate


Scanned Image of Service & Parts Development Program Certificate


Scanned Image of Time Management Certificate


Scanned Image of Leadership & Management Certificate


Letters of Appreciation

Scanned Image of EDS Letter


Scanned Image of Raytheon Letter


Letters of Reference

Scanned Image of Peter Pavey’s Letter of Reference


Scanned Image of Rod Alford’s Letter of Reference

paul's corriculum vitae - 25-.01-2016

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