peran komite medik dalam kerangka clinical governance ... · kebijakan rs ) direksi konsumen m a s...

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Peran Komite Medik dalam Kerangka Clinical Governance untuk Mencegah Fraud di RS ANNUAL SCIENTIFIC MEETING dalam rangka DIES NATALIES FK UGM ke-68 dan ULANG TAHUN RSUP DR. SARDJITO ke-32 BPRS Indonesia Agung Sutiyoso, Wirda Saleh, Tien Gartinah, Sumaryono Raharjo, Tini Hadad

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Page 1: Peran Komite Medik dalam Kerangka Clinical Governance ... · kebijakan rs ) direksi konsumen m a s informasi publik ... dpjp/ clinical leadership pasien values and engagement profesional

Peran Komite Medik dalam

Kerangka Clinical Governance untuk Mencegah Fraud di RS

ANNUAL SCIENTIFIC MEETING dalam rangka

DIES NATALIES FK UGM ke-68 dan ULANG TAHUN RSUP DR. SARDJITO ke-32

BPRS Indonesia Agung Sutiyoso, Wirda Saleh, Tien Gartinah, Sumaryono Raharjo, Tini Hadad

Page 2: Peran Komite Medik dalam Kerangka Clinical Governance ... · kebijakan rs ) direksi konsumen m a s informasi publik ... dpjp/ clinical leadership pasien values and engagement profesional

BAHASAN

BADAN PENGAWAS RS DAN KOMITE MEDIK.

KEWENANGAN KOMITE MEDIK SEBAGAI PEMBINAN DAN PENGAWAS PROFESIONALISME DOKTER DI RS

KEWENANGAN KOMITE MEDIK DALAM KERANGKA CLINICAL GOVERENANCE

MEDICAL FRAUD DAN CLINICAL GOVERNANCE

Page 3: Peran Komite Medik dalam Kerangka Clinical Governance ... · kebijakan rs ) direksi konsumen m a s informasi publik ... dpjp/ clinical leadership pasien values and engagement profesional

DEWAN PENGAWAS RS – PENGAWAS INTERNAL

(GOVERNING BODY)

a.menentukan arah kebijakan b.mengawasi pelaksanaan rencana strategis;

c.mengawasi pelaksanaan kendali mutu dan kendali biaya; e. Mengawasi dan menjaga hak dan kewajiban pasien; f. Mengawasi dan menjaga hak dan kewajiban Rumah Sakit; g. Mengawasi kepatuhan penerapan etika Rumah Sakit, ETIKA PROFESI dan peraturan-perundangundangan SJSN/BPJS

Page 4: Peran Komite Medik dalam Kerangka Clinical Governance ... · kebijakan rs ) direksi konsumen m a s informasi publik ... dpjp/ clinical leadership pasien values and engagement profesional

KOMITE MEDIK DAN clinical governance

• Salah satu pilar pelayanan medis adalah clinical governance, dengan unsur staf medis yang dominan.

• Rumah sakit harus menerapkan model komite medik yang menjamin tata kelola klinis (clinical governance) untuk melindungi pasien.

• Untuk menjamin agar komite medik berfungsi dengan baik, organisasi dan tata laksana komite medik dituangkan dalam peraturan internal staf medis (medical staff bylaws)

Page 5: Peran Komite Medik dalam Kerangka Clinical Governance ... · kebijakan rs ) direksi konsumen m a s informasi publik ... dpjp/ clinical leadership pasien values and engagement profesional

BAGAIMANA KOMITE MEDIK MENJAMIN TATA KELOLA KLINIS (CLINICAL GOVERNANCE)

UNTUK MELINDUNGI PASIEN MELALUI PELAYANAN YANG PROFESIONAL. ?

Setiap staf medis dikendalikan dengan : mengatur kewenangan klinis nya (clinical privilege-DELINIATION) . Proses kridensial dan rekredensial

Pengaturan kewenangan klinis tersebut dilakukan dengan :

1. mekanisme pemberian izin untuk melakukan pelayanan medis (entering to the profession), pakta intergritas ( fraud )

2. kewajiban memenuhi syarat-syarat kompetensi dan perilaku tertentu untuk mempertahankan kewenangan klinis tersebut (maintaining professionalism),

3. dan pencabutan izin (expelling from the profession).

Untuk melindungi keselamatan pasien, komite medik di rumah sakit harus memiliki ketiga mekanisme diatas.

Dokumentasi syarat untuk melakukan pelayanan medis tersebut disebut sebagai “buku putih” (white paper)

Fungsi lain di luar ketiga fungsi di atas dilaksanakan oleh kepala/direktur rumah sakit.

Page 6: Peran Komite Medik dalam Kerangka Clinical Governance ... · kebijakan rs ) direksi konsumen m a s informasi publik ... dpjp/ clinical leadership pasien values and engagement profesional

PEMBINAAN DAN PENGAWASAN RUMAH SAKIT ( UU RS )

BADAN PENGAWAS RS DAN KOMITE MEDIK

MUTU MEDIS KESELAMATAN PASIEN RS

MUTU MANAJEMEN ASES PASIEN – BIAYA RS(KEUANGAN)

DEWAN PENGAWAS

(PENENTUAN ARAH KEBIJAKAN RS )

DIREKSI

M A S Y A R A K A T

PASIEN - KELUARGA – PEMBIAYAAN INA-CBGs -JKN ( BPJS )

Stake Holder

Kemen Kes

Masyarakat

Dinkes Prov

BPRS Pusat

BPRS Prov

Dinkes kab/kota

PENGAWASAN non TEKNIS

PERSI / AS.RS

PERHIM- PROFESI

Pem/pemda Pemilik

RS MASYARAKAT

Agung 10-12

UUD 1945 PS 28 H AYAT 1 DAN PASAL 34 AY 3 UU NO 8 / 1999 TENTANG PERLINDUNGAN KONSUMEN UU NO 29 TH 2004 TTG PRAKTEK KEDOKTERAN UU NO 40 TH 2004 TTG SJSN UU NO 11 TH 2005 TTG PENGESAHAAN INTERNATIONAL COVENANT ON ECONOMIC,SOCIAL AND CULTURAL RIGHTS UU NO 11 TH 2008 TTG KETERBUKAAN INFORMASI DAN TRANSAKSI ELEKTRONIK UU NO14 TH 2008 TENTANG KETERBUKAAN INFORMASI PUBLIK UU TENAGA KERJA, UU IMIGRASI UU NO 25 TH 2009 TTG PELAYANAN PUBLIK UU NO 36 TH 2009 TENTANG KESEHATAN UU NO 43 TH 2009 TENTANG KEARSIPAN UU NO 24 TH 2011 TENTAMG BPJS UU NO 44 TH 2009 TENTANG RUMAH SAKIT

AKREDITASIKARS

JCI-ISO KNKP-RS

TIM KPRS KOMITE MEDIS

ETIKA / UU

SPI

PENGAWASAN TEKNIS

DOKTER

TATA KELOLA KLINIS

Page 7: Peran Komite Medik dalam Kerangka Clinical Governance ... · kebijakan rs ) direksi konsumen m a s informasi publik ... dpjp/ clinical leadership pasien values and engagement profesional

Clinical Governance

• Clinical Governance is the framework through which the hospital is accountable for continuous improvements in services and quality creating an environment of clinical excellence.

• It is a patient-centred approach to care that is accountable in providing a safe, high quality service in an open and questioning environment.

• The key components of Clinical Governance are: Clear lines of responsibility and accountability for the overall quality of clinical care A comprehensive programme of quality improvement activities Clear policies aimed at managing risk (WA CLINICAL GOVERNANCE)

Page 8: Peran Komite Medik dalam Kerangka Clinical Governance ... · kebijakan rs ) direksi konsumen m a s informasi publik ... dpjp/ clinical leadership pasien values and engagement profesional

1. Patient Value and Engagement This pillar focuses on communicating bi-directionally with patients and

patient support groups. Patients’ experiences should be the fundamental source of the definition of “quality.”

2. Professional Development and Credentialing This pillar emphasises continuing professional development for all

healthcare workers and also privileging and re-privileging

3. Risk Management This pillar concentrates on minimising clinical risk and improving patient

safety through identification and reduction of potential risks and

examination of adverse incidents for etiology factors and trends within and

across services.

4. Professional Evaluation Information on clinical outcomes is key to improvement and accountability. This

pillar centers on tools such as promulgation of clinical standards,

establishment of clinical indicators and clinical audit. The intention is to

establish a culture of awareness, accountability and responsibility.

IOM : quality as the extent to which health services increase the likelihood of desired health outcomes and are consistent with current professional knowledge (evidence based medicine).

Four Pillars of Clinical Governance

BAGAIMANA DI INDONESIA (NHS-WA)

Page 9: Peran Komite Medik dalam Kerangka Clinical Governance ... · kebijakan rs ) direksi konsumen m a s informasi publik ... dpjp/ clinical leadership pasien values and engagement profesional

Types of Medical Fraud

• Billing for services not rendered ("Phantom Billing“) : of billing

for things that never happened

• Upcoding of services : Billing programs for services that are more

costly than the actual procedure that was done

• Upcoding of items : Similar to upcoding of services, but involving the

use of medical equipment

• Unbundling : Bills for a particular service are submitted in piecemeal,

that appear to be staggered out over time.

• Duplicate claims : . Rather than a single claim being filed twice, the

same service is billed two times in an attempt to be paid twice.

Page 10: Peran Komite Medik dalam Kerangka Clinical Governance ... · kebijakan rs ) direksi konsumen m a s informasi publik ... dpjp/ clinical leadership pasien values and engagement profesional

Types of Medical Fraud

• Excessive services : billed for something greater than what the level of actual care

requires. This can include medical related equipment as well as services

• Unnecessary services : Unlike excessive services, this fraudulent scheme occurs when

claims are filed for care that in no way applies to the condition of a patient, such as an echo cardiogram billed for a patient with a sprained ankle

• Kickbacks :rewards such as cash, jewelry, free vacations, corporate sponsored retreats, or

other lavish gifts used to entice medical professionals into using specific medical services. This could be a small cash kickback for the use of an MRI when not required, or a lavish doctor/patient retreat that is funded by a pharmaceutical company to entice the prescription and use of a particular drug.

• "Reflex testing" - Automatically running a test whenever the results of some other test

fall within a certain range, even though the reflex test was not requested by a physician.

• "Defective Testing" - When a test or part of a test was not performed because of

technical trouble (ie: insufficient or destroyed sample, machine malfunction) but is billed for anyway.

Page 11: Peran Komite Medik dalam Kerangka Clinical Governance ... · kebijakan rs ) direksi konsumen m a s informasi publik ... dpjp/ clinical leadership pasien values and engagement profesional

KOMITE MEDIK : ETIKA DAN DISIPLIN (PROFESIONALISME)

RUMAH SAKIT

STR

Praktik dr. /dr. Sp

SIP

KOMITE MEDIK

SUB KOM KRIDENTIAL SUB KOM MUTU

SUB KOM ETIK- DISIPLIN

REK CLIN PRIVILAGE DELINIATION KE DIR

CLIN APPOINT (DELINIATION )

DIREKTUR

AUDIT MEDIK / KLINIK

Agung 03-14

KOMPETENSI KNOWLEDGE

SKILL

DISIPLIN ETIK

ETIKA

PELAYANAN MEDIK

CLINICAL GOVERNANCE (TATA KELOLA

KLINIS)

HBL/HOSPITAL BYLAWS

CBL-MSBL

DPJP/ CLINICAL

LEADERSHIP

PASIEN VALUES AND ENGAGEMENT

PROFESIONAL DEVELOPMENT AND CREDENTIALING

CLINICAL RISK MANAGEMENT

CLINICAL PERFORMANCE ----- EVALUATION

EBM / CLINICAL PATHWAY

PATIENTSAFETY

Infection control

Clinical - Leader - Manager - Practioner

entering to the profession

maintaining professionalism

expelling from the profession

Profesionalisme staf medis

Billing for services not rendered

Upcoding of services

Upcoding of items

Unbundling

Duplicate claims

Excessive services

Unnecessary services

Kickbacks

"Reflex testing“

"Defective Testing"

PENCEGAHAN MEDICAL FRAUD

DEWAS

Page 12: Peran Komite Medik dalam Kerangka Clinical Governance ... · kebijakan rs ) direksi konsumen m a s informasi publik ... dpjp/ clinical leadership pasien values and engagement profesional

resume

Hubungan BPRS dan Komite Medik melalui Dewas sebagai Pengawas internal RS (GOVERNING BOARD), PENGAWAS ETIKAPROFESI.

Kewenangan Komite Medik sebagai Pembina dan pengawas atas staf medis melakukan pelayanan yang professional melalui tata kelola klinis

( clinical governance ).

Untuk melindungi keselamatan pasien, melalui tugas dan tata

kelola klinis komite medik di rumah sakit harus memiliki ketiga

mekanisme : permit to enter the profession , maintaining

professionalism dan expelling from the profession

Penguasaan diagnose melalui ICD X dan ICD –CM untuk tindakan harus dikuasai dokter karena berbasis ini system pembiayaan JKN di lakukan