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Page 1: PERISHABLE TRANSFER CENTRE (PTC) - Supplier Manual - ÆON GLOBAL SCM Sdn. Bhd. (1025615-V) Ver. 1-1 (Effective Date: 06 th Dec 2013) PENDING:

PERISHABLE TRANSFER CENTRE(PTC)

- Supplier Manual -

ÆON GLOBAL SCM Sdn. Bhd.(1025615-V)

Ver. 1-1 (Effective Date: 06th Dec 2013)

PENDING:

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Agenda

2

1. PTC Overview2. Requirements 1) PTC General Rules 2) Documentation 3) Packing Specifications(Cartons) 4) Packing Specifications(Palletize) 5) Delivery Booking 6) Transportation 7) Unloading3. Summary - PTC Reject Cases /Cases Penalty imposed 4. Contact List5. Supplier’s Acknowledgement

PENDING:

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Overview

3

PTC located at Bandar Puchong. Monday to Saturday, 07:00 to 19:00, exclude peak season. Manage AEON warehouse facility

– Cross Dock (XD) & Consolidation (CS). Cross dock & Consolidation items are an amalgamation of store demand

and will be dispatched in 24 hours upon receiving at PTC. No stock held in PTC. Cater for existing AEON stores and subsequent new stores.

Distribution Centre Store Code (PTC Code)

Receiving Hours Office Hours

PTCXD () 07:00 – 19:00

(Monday to Saturday)09:00 – 18:00

CS ()

PENDING:

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PTC Location

4  100 ㎞

    : DC    : Store

  5 ㎞

Klang Valley

KL RDCHC

CDC

PCPENDING:

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PTC Address & Contact

5

Address:AEON Perishable Transfer Centre (PTC)c/o Cold Chain Network (CCN)No. 3, Jalan Perindustrian PuchongBandar Metro Puchong47160 Puchong, Selangor Darul Ehsan

Telephone (Hunting Line):03 – 8060 4764

Fax:03 – 9207 2007

GPS:3.040369,101.6040453.040369N 101.604045E3°02’25''N 101°36’14''E

PENDING:

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6

Logistics & Information Flow

Supplier

AEON KL RDC

AEON Store

(Ordering & PO Data) (Accept PO & Create DO)

(Payment Advice)(Confirm Payment)

(RN Generated)

Logistic Flow

IT Flow

B2B SystemAEON HQ PENDING:

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7

Supplier Delivery Process

1

Security check by Guards

3 Register lorry & drivers to KL RDC Office

4 Unloading & Merchandises Inspected

5 Receive “Receiving Note”

6

Arrive RDC 30 min before delivery time

2

Inspection by our Security before leaving

DrivingLicense

RN

DO

RegistrationForm

AppendixP-1

* For the Details, Please refer each “Process Guideline”

AppendixP-2

AppendixP-3

AppendixP-4

AppendixP-4

RegistrationForm

RegistrationForm

RegistrationForm

RegistrationForm

- Document -PENDING:

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8

Lorry Dimension (Horizontal)

XX m

XX m

XX m XX m

W1

W2

H1H2

PENDING:

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9

Lorry Dimension (Vertical) - Type A

Cooling Unit

XX mL1

XX m L2

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10

Lorry Dimension (Horizontal) - Type A

LorrySize L2 L1

5 Tone

13 Tone

20 Tone

____ Tone

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11

Lorry Dimension (Horizontal) - Type A

Cooling Unit

XX m

H1XX m

H2XX m

H3

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12

Lorry Dimension (Horizontal) - Type A

LorrySize H3 H2 H1

5 Tone

13 Tone

20 Tone

____ Tone

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13

PC Tray DimensionType A~ 33 Ltr

Type B~ 16 Ltr

Dimension:155mm(H) X 410mm(W) X 630mm(L)

Dimension:85mm(H) X 410mm(W) X 630mm(L)

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14

Cart Rack with Thermo Cover

Dimension:____mm(H) X ____mm(W) X ____mm(L)

Material:____

Weight (Empty):____kg

Weight (With Thermo Cover):____kg

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15

Cart Rack with Thermo Cover

From Front View

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16

Cart Rack with Thermo Cover (Sample)

From Top View

Too bigempty space

Too bigempty space

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Cart Rack with Thermo Cover (Request)

From Top View

Empty space just nice

Empty spacejust nice

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18

Delivery Material Comparison

Cart Rack with Thermo Cover

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Lorry Dimension (Vertical) - Type B

XX m

XX m

L1

L2PENDING:

L3

XX m

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Lorry Dimension (Data)

Lorry Size W1 W2 H1 H2 L1 L2

4 tone

10 tone

13 tone

18 tone

20 tone

PENDING:

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21

Business Unit Development Meeting

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22

Project Roadmap

2013 2014 2015

Reconstruction of Perishable Network New PTC (AB & AM)

• Supplier management• Quality Standard requirement• PTC operation requirement• Store handling requirement• Volume handling growth• Logistic optimization (internal)

Group Synergy

AEON (M) PTC1st Phrase

AEON Big CDC

AEON GroupCDCAB

Study

ASEANNetworkSupport

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23

Cold Chain Integration Focus

Product

Origin / Destinatio

n

Distribution

TransportIntegrity

Conditional demand

Load Integrity

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Current Issue, Proposal & Benefits

Huge separate logistics cost PC & PTC & Direct Delivery

Integrate delivery by

centralized at PTC

Reduce delivery cost, reduce cost price

Many Direct Delivery at stores’ loading bay

Less receiving time; stores’ loading bay

PC need to manage logistics; clash of interest

PC could focus on production area

Delivery lead time longer; Need to plan logistics

Lead time more efficient

Total Company

StoreMMD

PC

Supplier

Staff Daily Working Schedule based on delivery

One shot delivery; one team task.

StoreFoodline

Quality based on each store might be different

One standard quality checking

Customer

Difficulties of forecasting supply demand each store

Centralized demand supply

Merchandiser

High risk of Shipment Integrity

Lower risk of Shipment IntegrityMgmt

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25

Roadmap

*Slide based on presentation by En. Ahmad Zaid

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26

Schedule Overview for AEON (M) PTC

Team No. Action2013 2014

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

AEON (M)

1D&D Volume Growth Schedule

2Management approval of PTC (Phrase 1)

3Negotiation temporary extension CCN contract

4 Supplier Management

5 QC Standard

AGSCM

1New Delivery Material Comparison

2IT preparation and UAT test

3Study overall logistic flow

4Study overall PTC volume

5Start D&D volume growth

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27

AEON (M) PTC Volume Development

JAN 2

013

FEB 201

3

MAR 2

013

APR 201

3

MAY 2

013

JUNE 2

013

JULY 2

013

AUG 201

3

SEPT 201

3

OCT 201

3

NOV 201

3

DEC 201

3

JAN 2

014

FEB 201

4

MAR 2

014

APR 201

4

MAY 2

014

JUNE 2

014

JULY 2

014

0

5,000

10,000

15,000

20,000

25,000

PTC Actual Volume

RM

‘0

00 60% all chilled

supplies to AEON using

PTC

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28

PTC Logistic Flow

PC (Metro Prima) PC (Bdr. Puchong) PTC AEON Store

OPTION A:

OPTION B:

Suggestion:To choose OPTION B. By this option, space utilization, lead time and optimum cost achieved (1.75%/month savings).

2 lorries X 28km

2 lorries X 28km 1 lorry X 2km

1 lorry X 2km Total distance = 116km

2 lorries X 28km

1 lorry X 28km

1 lorry X 28km 1 lorry X 2km

Total distance = 114km

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PTC Logistic Flow

PC (Metro Prima) PC (Bdr. Puchong) PTC AEON Store

OPTION A:

OPTION B:

Suggestion:To choose OPTION B. By this option, space utilization, lead time and optimum cost achieved (1.75%/month savings).

2 lorries X 28km

2 lorries X 28km 1 lorry X 2km

1 lorry X 2km Total distance = 116km

2 lorries X 28km

1 lorry X 28km

1 lorry X 28km 1 lorry X 2km

Total distance = 114km

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PTC Delivery Material ComparisonHand Carry

Cargo CoverCart Rack +

Thermo Cover

Picture

Price/Unit MYR 227.149 MYR 800.000

MOQ 30 unit 125 unit

PC Tray Capacity (Tray 16Ltr) 5 tray/unit 32 tray/unit

Average Tray Usage /Day 1,021 tray

Average Usage /Day 204 unit 32 unit

Total requirement (4-Day TOD) 816 unit 128 unit

Cost per TrayInc. D/Material

MYR 45.385 MYR 25.07

Total Cost (4-Day TOD) MYR 185,353.584 MYR 102,400.000

Suggestion:To choose Cart Rack + Thermo Cover. The material handling easy by staff and more cost efficiency. Different of 55%.

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D&D Volume Growth Summary

OCT2013

NOV2013

DEC2013

JAN2014

FEB2014

MAR2014

D&D VolumeGrowth

RM 30,000

PCVolumeGrowth

RM35,000

TotalPTC

Volume

RM 100,000

RM 383,000

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D&D Volume Growth Schedule

SupplierCode Supplier Name

OCT2013

NOV2013

DEC2013

JAN2014

FEB2014

MAR2014

40541 NESTLE PRODUCTS SDN BHD RM 30,000

30430SUSU LEMBU ASLI MARKETING SDN. BHD.

RM35,000

30368COTRA ENTERPRISE SDN. BHD.

30694 TEIK SENN (M) SDN. BHD.

30759PERMANIS SANDILANDS SDN BHD

31100F & N DAIRIES (MALAYSIA) SDN. BHD.

32352MAMEE-DOUBLE DECKER DISTRIBUTION (M) S/B

39845JULIE'S MARKETING SDN BHD

41947 LUCKY FROZEN SDN BHD

44415PIKZERN MARKETING SDN BHD

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D&D Volume Growth Schedule

SupplierCode Supplier Name

OCT2013

NOV2013

DEC2013

JAN2014

FEB2014

MAR2014

44660MAX FOOD ENTERPRISE (M) SDN BHD

45357DUTCH LADY MILK INDUSTRIES BERHAD

45829GD MARKETING SDN BHD

48216PERNIAGAAN LO SAM

52477MALAYSIAN YOGHURT COMPANY SDN. BHD.

53449FDP MARKETING SDN. BHD.

53457POK BROTHERS SDN. BHD.

55611LADANG ANGLO NUBIAN SDN BHD

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Motor cycle

Car

6-4 Requirement – Transportation

Freezer Lorry

Canvas Lorry

Open Lorry

Trolley/Hand Carry

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PENDING:1-3 PTC Access Route

PTC

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PENDING:1-5 PTC Traffic Flow

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1-1 PTC General Rule

Ref Details

1PTC is not liable for any missing documents or un-collected stocks after issuance to driver or in the event driver refuses to collect.

2Anyone should be on proper dress and should bring ID, passport or driving license. (Please refer 1-2)

3Prohibited to approach to other area than waiting area, designated bay & designated toilets.

4Smoking & eating are prohibited in PTC compound, except at the designated area.

5Not allowed to bring bags, empty boxes and something you can put something into it.

6 Dispute about our classification of damage are not allowed.

7 Follow designated route to get to PTC (Please refer 1-3, 1-4)

8 Follow PTC Traffic rules (Please refer 1-5 ).

9Park lorries so that the lorries doesn’t block the traffic in PTC compound and along PTC entrance.

10 Suppliers follow PTC staffs’ instructions in PTC (incl. the surroundings).

PENDING:

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1-2 PTC Dress Code

N GO K

RDC Visitor Pass

Shirts Tied-in

No Bags

Shoes

NO RDC Visitor Pass

Shirts Tied-OUT

Bags

Sandals

Long PantsShort Pants

PENDING:

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PENDING:

Requirement – Liquidated Damage

Ref Cases

1 As per mentioned in ‘Distribution Centre Usage Agreement’ in Clause 4.2.

2 As per mentioned in ‘General Agreement’ in Clause 13.

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Contact List (Current)

Category Person In Charge Telephone Fax E-Mail

PTC

General Inquiry 03 – 8913 108309:00 to 19:00 03 – 8913 1094

PTC AEON Office03 – 8927 388003 – 8927 387909:00 to 18:00

03 – 8927 3855 [email protected]

AEON

Merchandise & Ordering

AEONMerchandiser 03 – 9207 2005 03 – 9207 2006

*Respective merchandiser

B2B B2B Helpdesk03–2161 1088

Mon to Fri09:00 to 18:00

03 – 2161 0108 [email protected]

Other Inquiry [email protected]

PENDING:

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Supplier are required to submit the undersigned acknowledgement of the AEON PTCSuppliers Manualby 30th Sept 2013.

FAX : 03 – 9207 2006

Email:[email protected]

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PENDING:

Supplier’s Acknowledgement