personalisation emarketplace creating an online social care marketplace provider update thursday...
TRANSCRIPT
Personalisation
eMarketplaceCreating an Online Social Care Marketplace
Provider Update
Thursday December 2nd 2010
Paul Sharpe – Leicestershire County Council
Personalisation
eMarketplace
BACKGROUND /
RECAP
Personalisation
We have held Workshops with Staff, Providers and Service Users, and One to One Sessions
• What we meant by a Social Care eMarketplace
• Personalisation– More Choice– More Control
Looked at Services today
Service Users
Services / Payments
Organised /Managed
Provided by
Looked at Impact of Personalisation
Service Users
Services / Payments
Organised /Managed
Supplied by
Looked at the Future
Users
OnlineMarketplace
Providers
Personalisation
• Discussed Positives with you
• The Negatives
• Critical Success Factors
• Business Change Impacts
BACKGROUND / RE-CAP
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• Carried out a similar exercise;– Service Users– Staff
• Gathered 511 raw requirements
• Sorted, merged, analysed and polished
• Into 236 complete business requirements
BACKGROUND / RE-CAP
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• Tender Process– Issued a PQQ (Preliminary Qualifying Questionnaire)
• Attracted 13 Responses
– Issued an ITT (Invitation To Tender)
• Reduced Responses to 5
– Responses were then evaluated on• Functionality, Authority Cost and Provider Cost
– Short listed to 3 for presentations• Re-evaluated• Selected a Winner
BACKGROUND / RE-CAP
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• System Associates were selected
– Entered a 10 day challenge period
– Notified System Associates
– Held Preliminary Kick-off Meeting 11th Nov
BACKGROUND / RE-CAP
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CURRENT POSITION
• Finalising the Contract
• Pre-design work on system requirements– System Associate led workshops– Leading to development of Prototypes for review
• Implementation Planning– Agree Activities– Resources– Timetable needed to launch on 14th Feb
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IMPLEMENTATION PLANNING
• Acceptance Testing
– Most Important Step• Does the system do what WE expect it to do• Green / Red light to launch
– Acceptance Testing will involve• Staff• Providers• Service Users
Personalisation
YOUR HELP WITH ACCEPTANCE TESTING
• A lot of specific provider functionality– We need you to be happy with it
• We also need provider data to test the rest
Personalisation
• Everyone will have an opportunity to test the system– Anticipate around middle January
• Looking for volunteers to help earlier– Use a very early ‘beta’ version – Accept that things might not work well– Prepared to set up test catalogues – Support other testing streams
YOUR HELP WITH ACCEPTANCE TESTING
Personalisation
• Early Adopter
• Plenty of Support
• MAY get an opportunity to tweak things
• However– Need to be able to start anytime now– Be involved potentially for next 4-6 weeks– Although not 100% of your time!
YOUR HELP WITH ACCEPTANCE TESTING
Personalisation
NEXT STEPS
• Meeting next week to prepare for testing
• Please let Caroline Blankley or myself know if you are interested.
Personalisation
I look Forward to working with you
Thank You
