personalized strategies on social media
DESCRIPTION
My presentation about personal stories from Babelcamp conference on 08.30.2013. in Brno, Czech Republic.TRANSCRIPT
PERSONALIZED STRATEGIESA new approach to social media
David SzaboCo-founder & CEO
BrandVee
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FUN WITH FACTS
79%
21%
OtherFacebook
Social media log ins(online retail)
70%
30%
No Yes
Customer acquisition from Facebook (B2C)
2,5 billion
Content shared per day
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TONS OF DATA• Likes• Photos• Videos• Groups• Events• Status updates• Etc.
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“YOU NEED TO FIND THE STORY THE DATA WANTS TO TELL YOU.”
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THE STORY OF YOUR CUSTOMER.
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HOW CAN YOU FIT IN THE STORY?
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QUESTION 1.Who is he?
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YOUR STORYYOUR
CUSTOMER’SSTORY
INFLUENCERS
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ACTIVELOYAL
ENGAGED
= INFLUENCER
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INFLUENCER MARKETING & SOCIAL MEDIA
Focusing on specific key individuals instead of the whole community
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REFINING SOCIAL MEDIA STRATEGIES
Marketing to influencers
Marketing through influencers
Marketing with influencers
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WHO ARE THEY?
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I MEAN REALLY... WHO ARE THEY?
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QUESTION II.What to do?
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STEP 1. UNDERSTANDING
How to find influencers in your community?
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0
25
50
75
100
0 25 50 75 100
User activity
Post engagement
Influencers
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STEP II. TARGETED ADVERTISING
How can your influencers help you build your community?
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WHO DO YOU LOOK FOR?
•Matches all your criteria
•Will be active and engaged
How to predict that?
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LOOKALIKE AUDIENCES
Target your adver tisements based on your influencers.
They are ALREADY active and engaged.
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SOME RESULTS
•75% lower fan acquisition costs•280% more fans•145% more engagement
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STEP III. PERSONALITY
Finding the story behind the data
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RESEARCH - ANALYZING CORRELATIONS BETWEEN SOCIAL MEDIA ACTIVITY AND PERSONALITY
•Openness to new experience
• Agreeableness
• Conscientiousness
• Extraversion
•Neuroticism
•Number of likes
•Number of groups
•Number of friends
•Number of events
•Number of tags on photos
•Number of status updates
Personality Activity
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One’s openness to new exper iences positively c o r r e l a t e s w i t h t h e number of Facebook likes, groups and status updates.
Source: http://research.microsoft.com/pubs/163535/FacebookPersonality_michal_29_04_12.pdf
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EVERYONE IS DIFFERENTJohn Doe and John Smith
39 years oldManager2 kids
Avg incomeInfluencer
Cars, fishing and cooking
39 years oldManager2 kids
Avg incomeInfluencer
Cars, fishing and cooking
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JOHN DOEHow should you approach him?
Extraversion
Agreeableness
Conscientiousness
Openness
Neuroticism
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Or him?
Extraversion
Agreeableness
Conscientiousness
Openness
Neuroticism
JOHN SMITH
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SOCIAL LEADSLeads fed with personality information
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SOCIAL MARKETERS OR SOCIAL ANALYSTS?
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Q&A
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THANK YOU!
hu.linkedin.com/in/szabodavhttps://brandvee.com
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