phelan bcmi presentation singapore 6-25-2010

8/9/2019 Phelan BCMI Presentation Singapore 6-25-2010

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Emergency Management andEmergency Management and

Tactical ResponseTactical Response

Operations:Operations:

Bridging the GapBridging the Gap

Tom Phelan, Ed.D., PresidentTom Phelan, Ed.D., President

Strategic Teaching Associates, Inc.Strategic Teaching Associates, Inc.


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Emergency Management PositionsEmergency Management Positions

AdministratorAdministrator

CoordinatorCoordinator

PlannerPlanner CommunicatorCommunicator

Budget DirectorBudget Director

Grant WriterGrant Writer

Exercise DesignerExercise Designer

SupervisorSupervisor

Political Appointee/Public ServantPolitical Appointee/Public Servant


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Tactical Responder PositionsTactical Responder Positions

FirefighterFirefighter

Law Enforcement OfficerLaw Enforcement Officer

Emergency Medical TechnicianEmergency Medical Technician Crime Scene InvestigatorCrime Scene Investigator

Fire InvestigatorFire Investigator

SWAT TeamSWAT Team Hostage NegotiatorHostage Negotiator

Search & Rescue TeamSearch & Rescue Team


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There never used to be a gap.There never used to be a gap.

The skill sets possessed by those in tacticalThe skill sets possessed by those in tactical

response operations, whether in fire service,response operations, whether in fire service,

law enforcement, emergency medicallaw enforcement, emergency medicalservice, or another specialty, are technical inservice, or another specialty, are technical in

nature. Such skill sets do not include thenature. Such skill sets do not include theskills of emergency management such asskills of emergency management such as

planning, liaison, public information,planning, liaison, public information,logistics, purchasing, finance,logistics, purchasing, finance,administration, or gathering information oradministration, or gathering information or

intelligence.intelligence.


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Early TechnologyEarly Technology


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Things were simpler.Things were simpler.

The need for skilled administrativeThe need for skilled administrative

personnel has grown as emergencypersonnel has grown as emergency

response has become more regional, and inresponse has become more regional, and in

some cases, national.some cases, national.


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Expansion Required New SystemsExpansion Required New Systems

As the systems for fire protection and lawAs the systems for fire protection and law

enforcement expanded to serve a moreenforcement expanded to serve a more

distributed population, the need for mutual aiddistributed population, the need for mutual aidsystems developed.systems developed.


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Mutual AidMutual Aid

Santa Rosa County

Florida

Fire District Map


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EM Supports Tactical OperationsEM Supports Tactical Operations

Many of the activities in an emergency responseMany of the activities in an emergency response

have nothing to do with fire suppression,have nothing to do with fire suppression,apprehension of a suspect, or caring for theapprehension of a suspect, or caring for the

injured.injured.

Emergency managers can offer the support thatEmergency managers can offer the support that

chiefs need, or for that matter, support forchiefs need, or for that matter, support for

anyone responsible for tactical operations.anyone responsible for tactical operations.


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Emergency Managers Support ChiefsEmergency Managers Support Chiefs

A major difference between the role of the chiefA major difference between the role of the chief

of a first responder unit and the role of anof a first responder unit and the role of anemergency manager is the duty related toemergency manager is the duty related to

preparedness or protection.preparedness or protection.


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Roles Have ChangedRoles Have Changed

The role of the emergency manager has becomeThe role of the emergency manager has become

increasingly crucial as incidents and responseincreasingly crucial as incidents and responsecapabilities have grown in complexity. Firstcapabilities have grown in complexity. First

responders may be dispatched from multipleresponders may be dispatched from multipledepartments and disciplines.departments and disciplines.

Fire and police chiefs must concentrate theirFire and police chiefs must concentrate their

efforts on tactical operations, often as Operationsefforts on tactical operations, often as OperationsSection Chiefs under the Incident CommandSection Chiefs under the Incident Command

System.System.


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Expansion Requires CoordinationExpansion Requires Coordination

As support is requested by Operations SectionAs support is requested by Operations Section

Chiefs, the activities in public information,Chiefs, the activities in public information,liaison, planning, logistics, finance,liaison, planning, logistics, finance,

administration, information, and intelligence,administration, information, and intelligence,often from multiple agencies, must beoften from multiple agencies, must be

coordinated.coordinated.

Since the expansion of incident response staffSince the expansion of incident response staffhas occurred over time, the need for speciallyhas occurred over time, the need for specially

trained emergency managers has increased.trained emergency managers has increased.


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Safety

Officer

Public

Information

Officer

Liaison

Officer

Operations

Section Chief

Planning

Section Chief

Logistics

Section Chief

Finance/Adm

Section Chief

IncidentCommander

Information &

Intelligence

Function


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The ICS Model Command &The ICS Model Command &

General StaffGeneral Staff

Ops

Chief


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Support for OperationsSupport for OperationsIncident

Manager

Safety

Officer

PIO

OPS

CHIEF

Planning

Chief

Logistics

Chief

Finance

Chief

Needs

Personnel?

Equipment?

Parts? Liaison

Officer

Infor/

Intel Chief


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Active InvolvementActive Involvement

Emergency ManagerEmergency Manager Mitigation PlanningMitigation Planning

PreventionPrevention

PreparednessPreparedness

Exercise DevelopmentExercise Development

EOC OperationEOC Operation

DeclarationsDeclarations

FEMA FormsFEMA Forms Budget Prep/Mgmt.Budget Prep/Mgmt.

Training CoordinationTraining Coordination

CommunicationCommunication

Tactical ResponderTactical Responder TrainingTraining

Apparatus MaintenanceApparatus Maintenance

First Responder RoleFirst Responder Role

PPEPPE

RescueRescue

HAZMATHAZMAT

WeaponsWeapons ApprehensionApprehension

SafetySafety


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Knowledge, Skills and AbilitiesKnowledge, Skills and Abilities

Emergency ManagersEmergency Managers Managerial SkillsManagerial Skills

Administrative SkillsAdministrative Skills

Knowledge of Systems, MethodsKnowledge of Systems, Methods

PlanningPlanning

Tactical RespondersTactical Responders

OperationsOperationsTactical ProceduresTactical Procedures

HandsHands--on Fire Suppressionon Fire Suppression

FaceFace--toto--Face Law EnforcementFace Law Enforcement


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EM isEM is NOTNOT Tactical OperationsTactical Operations

Those involved in tactical operations are onThose involved in tactical operations are on

scene to fix the problem.scene to fix the problem.

Emergency management personnel have skillEmergency management personnel have skillsets for addressing managerial tasks.sets for addressing managerial tasks.

Their jobs are administrative and often requireTheir jobs are administrative and often require

administrative training and education to acquireadministrative training and education to acquirethe necessary skill sets.the necessary skill sets.


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Firefighter Basic TrainingFirefighter Basic TrainingOrientation 1.5 Hours

National Incident Management System 1Personal Safety/Special Hazards 2.5

Self-Contained Breathing Apparatus 2.5

Search and Rescue 2

Extrication 2

Hose Loads 4

FireS

treams 4Forcible Entry 2

Ladders 4

Ventilation 3

Apparatus Familiarization 1

Driver Awareness Level 2

Hazardous Materials Awareness 8

Hazardous Materials Operations 16

EMS Awareness** 2

Mandatory Curriculum Hours 31.5

Basic Curriculum Hours for HazMat 26

Does not include CPR training2


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Police Skills: 262 0f 562 Hour TrainingPolice Skills: 262 0f 562 Hour Training A. First Aid 37

B. Firearms 841. Laws and Knowledge Related to Firearms Use 16

2. Firearm Skills 48

3. Firearms Range Assessment 8

4. Patrol Rifle 12

C. Police Physical Skills 771. Mechanics of Arrest and Search 8

2. Police Tactical Techniques 5

3. Application ofSubject Control 4

4. Subject Control 60

D. Emergency Vehicle Operation 321. Emergency Vehicle Operation: Legalities,

Policies and Procedures 182. Emergency Vehicle Operation Techniques 24

E. Fitness and Wellness 44

1. Physical Fitness 362. Health and Wellness 8


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EM Knowledge RequirementsEM Knowledge Requirements

1. Relevant equipment, policies, procedures, and1. Relevant equipment, policies, procedures, andstrategies to promote effective local, state, orstrategies to promote effective local, state, ornational emergency management operations for thenational emergency management operations for theprotection of people, data, property, and institutions.protection of people, data, property, and institutions.

2. Principles of situational analysis and planning.2. Principles of situational analysis and planning.3. Principles and methods for curriculum and training3. Principles and methods for curriculum and training

design, teaching, and instruction for individuals anddesign, teaching, and instruction for individuals andgroups.groups.

4. Business and management principles involved in4. Business and management principles involved instrategic planning, resource allocation, humanstrategic planning, resource allocation, humanresources modeling, leadership technique,resources modeling, leadership technique,production methods, and coordination of people andproduction methods, and coordination of people and

resources.resources.


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5. and the tools involved in the construction or repair of5. and the tools involved in the construction or repair ofhouses, buildings, or other structures such as highwayshouses, buildings, or other structures such as highwaysand roads.and roads.

7. The structure and Principles and methods for moving7. The structure and Principles and methods for movingpeople or goods by air, rail, sea, or road, including thepeople or goods by air, rail, sea, or road, including therelative costs and benefits.relative costs and benefits.

6. Materials, methods content of the English language6. Materials, methods content of the English language

including the meaning and spelling of words, rules ofincluding the meaning and spelling of words, rules ofcomposition, and grammar.composition, and grammar.


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EM Skills & AbilitiesEM Skills & Abilities1. Collaborate with other officials in order to prepare and1. Collaborate with other officials in order to prepare and

analyze damage assessments following disasters oranalyze damage assessments following disasters oremergencies.emergencies.

2. Conduct surveys to determine the types of emergency2. Conduct surveys to determine the types of emergency--related needs that will need to be addressed in disasterrelated needs that will need to be addressed in disaster

planning, or provide technical support to othersplanning, or provide technical support to othersconducting such surveys.conducting such surveys.3. Consult with officials of local and area governments,3. Consult with officials of local and area governments,

schools, hospitals, and other institutions in order toschools, hospitals, and other institutions in order todetermine their needs and capabilities in the event of adetermine their needs and capabilities in the event of a

natural disaster or other emergency.natural disaster or other emergency.4. Coordinate disaster response or crisis management4. Coordinate disaster response or crisis management

activities such as ordering evacuations, opening publicactivities such as ordering evacuations, opening publicshelters, and implementing special needs plans andshelters, and implementing special needs plans andprograms.programs.


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5.5. Direct emergency response teams and providesDirect emergency response teams and provides

onon--site investigations.site investigations.6. Design and administer emergency/disaster6. Design and administer emergency/disaster

preparedness training courses that teach peoplepreparedness training courses that teach peoplehow to effectively respond to majorhow to effectively respond to majoremergencies and disasters.emergencies and disasters.

7. Develop and maintain liaisons with7. Develop and maintain liaisons withmunicipalities, county departments, and similarmunicipalities, county departments, and similarentities in order to facilitate plan development,entities in order to facilitate plan development,response effort coordination, and exchanges ofresponse effort coordination, and exchanges ofpersonnel and equipment.personnel and equipment.

8. Develop and perform tests and evaluations of8. Develop and perform tests and evaluations ofemergency management plans in accordanceemergency management plans in accordancewith state and federal regulations.with state and federal regulations.


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9. Inspect facilities and equipment such as emergency9. Inspect facilities and equipment such as emergency

management centers and communicationsmanagement centers and communicationsequipment in order to determine their operationalequipment in order to determine their operationaland functional capabilities in emergency situations.and functional capabilities in emergency situations.

10.Keep informed of activities or changes that could10.Keep informed of activities or changes that couldaffect the likelihood of an emergency, as well asaffect the likelihood of an emergency, as well as

those that could affect responsethose that could affect responseefforts and details of plan implementation.efforts and details of plan implementation.

11.Keep informed of federal, state, and local11.Keep informed of federal, state, and localregulations affecting emergency plans, and ensureregulations affecting emergency plans, and ensurethat plans adhere to these regulations.that plans adhere to these regulations.

12.Administers public emergency recovery assistance12.Administers public emergency recovery assistanceprograms.programs.


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Coordination and CommunicationCoordination and Communication

When several specialists are dispatched to a singleWhen several specialists are dispatched to a single

incident, which is often the case, coordination andincident, which is often the case, coordination andcommunication can become a crucial problemcommunication can become a crucial problem

demanding the important role of the emergencydemanding the important role of the emergencymanager.manager.


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College for Emergency Managers?College for Emergency Managers?


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College Curriculum TopicsCollege Curriculum Topics

Introduction to Emergency ManagementIntroduction to Emergency Management

Emergency Response PlanningEmergency Response Planning

Exercise Program ManagementExercise Program Management

NIMS and ICSNIMS and ICS Public Information in Disaster ResponsePublic Information in Disaster Response

Mental Health Issues in Disaster ResponseMental Health Issues in Disaster Response

Mitigation PlanningMitigation Planning

Hazardous Materials Incident ManagementHazardous Materials Incident Management Weapons of Mass DestructionWeapons of Mass Destruction

Public Health Emergency ManagementPublic Health Emergency Management

Homeland Security.Homeland Security.


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Advantages of College StudyAdvantages of College Study


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Managerial StudiesManagerial Studies

Project PlanningProject Planning

Personnel IssuesPersonnel Issues

ManagementManagement

Communication SkillsCommunication Skills

Grant WritingGrant Writing

Government RelationsGovernment Relations

Business ContinuityBusiness Continuity

Budget and FinanceBudget and Finance


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Expanding College OpportunitiesExpanding College Opportunities

143 College Programs in Emergency143 College Programs in EmergencyManagement & Homeland SecurityManagement & Homeland Security

Many OnMany On--line Degree Programsline Degree Programs

Ideal for PracticingFirst RespondersIdeal for PracticingFirst Responders

Attractive Graduate Programs for GradsAttractive Graduate Programs for Grads

Careers Requiring DegreesCareers Requiring Degrees

Collaboration with IAEM, DRI, and ACPCollaboration with IAEM, DRI, and ACP

Transferable CredentialsTransferable Credentials


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Best of Both WorldsBest of Both Worlds

First Responders Seeking DegreesFirst Responders Seeking Degrees

College Grads Entering EmergencyCollege Grads Entering EmergencyManagementManagement

GeologyGeologyTechnologyTechnology

HealthHealth

Human ResourcesHuman Resources

Government Relations/AdministrationGovernment Relations/Administration

Biology, ChemistryBiology, Chemistry

Experienced MilitaryExperienced Military


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The Challenge: Overcoming ResistanceThe Challenge: Overcoming Resistance

First Responders and Emergency ManagersFirst Responders and Emergency Managers

Need to Work TogetherNeed to Work Together

Tactical Response Benefits from ManagementTactical Response Benefits from Managementand Coordinationand Coordination

Managerial Skills Best Learned in CollegeManagerial Skills Best Learned in College

F

irst Responder/Military Experience Provides aF

irst Responder/Military Experience Provides aStrongFoundationStrongFoundation

Managers, Not CommandersManagers, Not Commanders


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Dr. Tom PhelanDr. Tom Phelan6385 Willson Road,6385 Willson Road,

Vernon Center, NY 13477Vernon Center, NY 13477(315) 829(315) 829--41994199

www.drpwithdrtom.comwww.drpwithdrtom.com Dr. Tom Phelan,Dr. Tom Phelan, President, Strategic Teaching Associates, Inc., is a FoundingPresident, Strategic Teaching Associates, Inc., is a Founding

Member of the U.S. Department of Homeland Security, a member of the IBM CrisisMember of the U.S. Department of Homeland Security, a member of the IBM Crisis

Response Team, responding to Katrina, and the Indian Ocean Tsunami. He hasResponse Team, responding to Katrina, and the Indian Ocean Tsunami. He hasserved on the Board of PPBI and the Editorial Advisory Boards forserved on the Board of PPBI and the Editorial Advisory Boards for DisasterDisasterRecovery JournalRecovery Journal; continues to serve on the Advisor Boards of the Canadian Centre; continues to serve on the Advisor Boards of the Canadian Centrefor Emergency Preparedness, andfor Emergency Preparedness, and Disaster Management CanadaDisaster Management Canada, and is an IAEM, and is an IAEMmember. Tom teaches at American Public University, Elmira College, the Onondagamember. Tom teaches at American Public University, Elmira College, the OnondagaCommunity College, Empire State College, and consults for IT Crisis, VirtualCommunity College, Empire State College, and consults for IT Crisis, VirtualCorporation, the American Institutes for Research, and Vantage HRS.Corporation, the American Institutes for Research, and Vantage HRS.

Tom served with DMORT in St. Gabriel, Louisiana (2005), at the World TradeTom served with DMORT in St. Gabriel, Louisiana (2005), at the World TradeCenter (2001), and received the New York State Senate Liberty Award for his serviceCenter (2001), and received the New York State Senate Liberty Award for his serviceat Ground Zero. His clients include several corporations and government agencies.at Ground Zero. His clients include several corporations and government agencies.

Tom earned a Doctorate from Syracuse University, and has consulted and presentedTom earned a Doctorate from Syracuse University, and has consulted and presentedin the United States, Canada, United Kingdom, India, Sri Lanka, and Singapore.in the United States, Canada, United Kingdom, India, Sri Lanka, and Singapore.

His new book,His new book,Emergency Management and Tactical Response Operations: Bridging the GapEmergency Management and Tactical Response Operations: Bridging the Gap, is, isavailable fromavailable fromwww.elsevier.comwww.elsevier.com ..

phelan bcmi presentation singapore 6-25-2010

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