practical advice in enhancing soft skills that are essential to … · · 2017-11-25toastmasters...

Practical Advice in Enhancing Soft Skills that are Essential to Chinese Biopharmaceutical Professionals

Mike Nie, Distinguished ToastmasterSpeak to Lead LLC

© Speak to Lead, LLC. http://speaktolead.us Contact Coach Mike at 703-606-0270 or [email protected] 1

http://speaktolead.us/

mailto:[email protected]

Practical Tips

• Why are communication skills critical to our career success?

• Commonly seen weaknesses in colloquial communication– Grammar

– Accent

– Choice of words or expressions

• Tips– How to speak at work?

– How to have a small talk?

– How to build up your verbal advantage?

– How to ace your professional vocabulary?

2© Speak to Lead, LLC© Speak to Lead, LLC. http://speaktolead.us Contact Coach Mike at 703-606-0270 or [email protected]



Questions that Bewilder us

Junior level professionals

• As a junior staff, have you felt pressure from senior level staff to complete more tasks than you can handle?

• What is the best communication style/method to decline a task from superiors without jeopardizing the relationship?

• How to suggest a change or improvement to a current team process without being labelled as show-off?

Excerpt from Ascend, an Asian Pacific Leadership organization





Mid-level professionals

• How to transition from a junior level employee to a manager?

• How to grapple with the new demands of a new, senior role, including team management?

• What’s the best way to balance social/team gatherings with personal responsibilities?

• How can you stay ahead of current trends and seek wider-ranging knowledge beyond your industry expertise?






Senior level professionals

• How can you, as a leader, manage change effectively while meaningfully including others in the process?

• How can you, as a leader, continue to inspire in non-traditional ways?

• What’s the best way to manage internal stakeholder and politics?





Building Blocks of Soft Skills

6© Speak to Lead, LLC. http://speaktolead.us Contact Coach Mike at 703-606-0270 or [email protected]

Dale

Carnegie

Way

Toastm

asters

How to

Say at

Work

Accent

Reduction

Verbal

AdvantageSmall

Talk

Never

Eat

Alone

Growth Mindset



Practical Tip 1

• Books on CD

– What to listen to

– How to listen

– How many times to listen




Practical Tip 2

• Take notes

– Conference

– Training

– Toastmasters meeting




Practical Tip 3

• Weekly free pubic speaking workshop offered by Speak to Lead LLC


1. A as in Apple11. The American "t"- Recently; Clinton; Internet

2. th as in thank and th as in those 12. Vowel "OU" as in about, round, Brown

3. V vs W: e.g., very well; farewell13. Nasalize your sound - as in Banana, Amanda, Round

4. dg: e.g., measure, treasure, or casual 14. Word Stress - as in classroom vs large room

5. l vs n: e.g., labor vs neighbor 15. Weak form - as in big man; handbag

6. Intonation: musicality in American English 16. Staircase Method

7. r-controlled vowels: e.g., Girl; Word; World 17. Thought Group Method

8. linking: e.g., good day; a lot of; because of it 18. Pitch and Pace Method

9. Z: e.g., president; business 19. American "L" as in Yellow, Billion; Ability

10. Dropped sound: e.g., camera; favorite20. Reduced Sound - Like it, like him, like her, and like them



Practical Tip 3

• Weekly free pubic speaking workshop offered by Speak to Lead LLC

• http://www.cinfoshare.org/services/communications/accent-reduction#TOC-Class-Materials


Special Topic

• How to order a Starbucks Coffee

• Equal Opportunity for Education

• Support Peter Liang

• Elisa Chen on Public Forum Debate

Famous Speech

• I have a dream

• Never Give up by Nick Vujicic

• JFK speech Go to the Moon

• Jack Ma on the China Opportunity at Gateway 2017

Toastmasters

World

Champion

Speech

•“Outsmart; Outlast” by Darren Tay, 2016

•“The power of words” by Mohammed Qahtani, 2015

•. “I See Something” by DananjayaHettiarachchi , 2014

•“Never too late” by Jim Key 2003

TED Talk

• Zuckerberg

• Eight Secrets of Success

• My philosophy for a happy life

Movie Speech

• Al Pacino -

Any Given

Sunday - "Inch

By Inch"

• Frank (Al

Pacino)

Defends

Charlie in Court

- Scent of a

Woman

http://www.cinfoshare.org/services/communications/accent-reduction#TOC-Class-Materials



Practical Tip 4

How to Break the Bamboo Ceiling?

• 1.How to master the business idioms?

• 2.How to deal with office politics?

• 3.Why did I hit the wall in my career for so long?

• 4.How to get yourself out of trouble at work?

• 5.Frequently used “sports” words in corporate America

• 6.How to resolve a conflict at work?

• 7.How to avoid being a scapegoat at work?

• 8.How to adeptly host a conference call?

• 9.How to succeed in business negotiations?

• 10.How to give a constructive feedback?




Practical Tip 4

How to Break the Bamboo Ceiling?

• 11.How to diffuse criticism?

• 12.How to give a great elevator speech?

• 13.How to remember people’s names?

• 14.How to express your emotions at work?

• 15.How to use humor at work?

• 16.How to become a compassionate listener?

• 17.How to gain trust from your supervisor?

• 18.How to gain visibility from the executives way above your boss?

• 19.How to develop sound judgement at work?

• 20.When to say, what to say and how to say it at important meetings? 12© Speak to Lead, LLC© Speak to Lead, LLC. http://speaktolead.us Contact Coach Mike at 703-606-0270 or [email protected]



Five Book-on-CDs that Influence my Professional Life




Mindset


https://books.google.com/books?id=fdjqz0TPL2wC&pg=PR6&source=gbs_selected_pages&cad=3#v=onepage&q&f=false



Verbal Advantage




Practical Tip 5 – Small Talk




Small Talk

1. Why to have a small talk

2. Where to have a small talk

3. What to talk in a small talk

4. What to talk in a small talk, or not (more)

5. Ten steps to have a meaningful conversation

6. How to have a small talk

7. Small talk technique – SOUL

8. Storytelling Technique

9. Storytelling (More)




Coach Mike’s Bio 教练Mike拥有19年美国知名公司经验(包括13年以上领导层经验（四

大会计师事务所及美国联邦金融监管机构），持有特许金融师(CFA)和注册会计师(CPA)执照，工商管理硕士(MBA, Smith School)

Mike是Toastmasters的成员。Toastmasters是一个专门培养沟通和领导能力的国际组织，在全球116个国家拥有分支机构。Mike拥有Distinguished Toastmasters (“ DTM”) 称号

Mike在Washington, DC地区的Toastmasters演讲（励志，幽默及即兴演讲）比赛中取得过冠亚军的成绩

Coached immigrants, professionals and youths in pubic speaking, critical listening, and social intelligence for over six years

Accent Reduction, Public Speaking, Job Interview and Soft Skills Training (Fee based, one-to-one coaching)

(703) 606-0270 / [email protected] / “mnie0002” on WeChat

Coach Mike's website at: http://speaktolead.us

Prior weeks’ workshops can be found at http://www.cinfoshare.org/services/communications/accent-reduction

•23© Speak to Lead, LLC© Speak to Lead, LLC. http://speaktolead.us Contact Coach Mike at 703-606-0270 or [email protected]



http://www.cinfoshare.org/services/communications/accent-reduction



practical advice in enhancing soft skills that are essential to … · · 2017-11-25toastmasters...

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