Outsourcing of EU-invoicing:efforts and results

FactuurCongres 17 Mei 2011 Ron Heijman

CSM nvCertipost bvIntroduction

CSM Bakery SuppliesIntroduction

the largest supplier of bakery products worldwide

leading player in natural food preservation and green chemicals (Purac)

CSM business areas at a glance

Focus in Artisan Bakers, Industry Bakers, In-store & Out of Home

Wide portfolio in ingredients and Frozen & Baked products

Operations in 16 countries

Annual sales of € 2.3 billion (2008)

Workforce of 7,400 people (2008)

Purac – leading player in natural food preservation and green chemicals

Focus in food preservation, green chemicals and polymers

Wide portfolio from lactic acid, lactic acid derivatives and lactides

Operations in 13 countries

Annual sales of € 326 million (2008)

Workforce of 1,000 people (2008)

Bakery Supplies – worldwide leader in Bakery Products

CSMglobal presence

Note: Last update 02.2010

Bakery Supplies officeBakery Supplies factoryBakery Supplies distribution

Purac serves globally: Purac officePurac factory

Bakery Supplies serves regionally through divisions

North AmericaEuropeLatin AmericaCIS, Near East & AfricaAsia Pacific

CSMleading bakery brands

Certipostguaranteed professional quality

• member of the Belgian Post Group (bpost)

• more than 16 years of international e-experience

• legal compliancy on VAT & e-invoicing services (27 countries)

• professional international on boarding services

• +85.000 companies connected and +150.000 companies in reach via interconnections

• Partnerships & Alliances for coverage and total solutions

Certipost business linestotal solution strategy

e-Invoicinge-Supply

e-Contractinge-Archive

Printing & ScanningOCR & Validation

Belgian eID carde-Certificates

e-Signinge-Timestamping

Customized Solutions

S.E.P.A.e-Registered Mail

Innovation projectsDigital Mailroom

Certipost customersmarket approach

• Corporate Customers• Phased e-project approach and on-boarding

• Cross Industry coverage• Full sector approach

• International reach• International business is in our nature• Benelux = European cross-road

• Solutions for medium & lower segments• Accountancy programs/ERP plug-ins• Portal solutions

total solutionpaper & electronic

Total Solution• Paper & Electronic

• Any format (translation)

• Any document (e-Supply, e-Invoicing, ...)

• Any industry

International presence and compliancy

Excellent “Go-to-Market” roll-out services

Quality• Service Management & Project Governance

• Platform & Service availability

• Certifications

why Certipostour strengths at your service

document delivery servicessome of our customers

the offered solution for CSMDetails & Results

CSMChallenges

• Huge paper volumes• Daily massive stack of paper trade documents

• Manual data entry into SAP-system • Time-consuming• Error-prone• Expensive process

• Operating in 22 countries in Europe • Compliance needed with different national VAT legislations

• Implemention of a pan-European digital collaboration platform

• Streamlining process flows

• Reducing the operational costs

• Easily connecting with new trading partners across Europe

CSMWish List

• RFP sent to 9 digital solution providers

• Certipost has a proven record and a longstanding succesful collaboration with CSM Benelux

• CSM decided to work with Certipost for the European electronic project

CSMProject approach

SAPSAP

Archive XML-PDF

CSMCustomer e-Supply flow

E-Invoice Order Confirmation

PricatDesadv

OrderInventory

report

Archive XML-PDF

idoc XML

CSMInbound e-invoicing intra-company & suppliers

idoc XML

SAPSAP

CSMInbound e-invoicing Intra-company & suppliers

Certipost legal compliancy •European directive•local legislation•27 EU members

Countries for CSM•Benelux•UK•Spain•Italy•Germany•France

CSM legal framework & international compliancy

CSMYear to date statusFuture plans

Year to date status• 70 different message flows• More than 30 customers/logistics providers• 7 countries• Legal e-Invoicing Archive for all countries

Future plans• Connect additional customers/logistics providers• Expand intra-company e-invoicing• Supplier inbound e-Invoicing• PDF outbound e-Invoicing• Expand to larger geographical area

Questions ?

Thank YOU

17 May 2011

Ron.Heijman@certipost.com